Manager HRBP - Integrated Finance

Key Deliverables for the Role

1. Financial Outcomes

a. Resourcing: Strategic Talent Acquisition & Insourcing

• Support hiring for the Integrated Hiring function.
• Drive large-scale external hiring and structured insourcing to build a future-ready workforce for the Global Capability Centre (GCC).
• Partner with Talent Acquisition (TA) and Talent Management (TM) to ensure optimized hiring turnaround times (TAT) and seamless onboarding of niche skill sets critical for GCC operations.
• Champion creation of a robust talent pipeline through proactive sourcing, market intelligence, and capability mapping aligned to global standards.

b. Performance Evaluation Framework

• Support overall performance management for the unit.
• Design and implement performance-based evaluation metrics for off-roll employees to enable transparent and timely conversion to on-roll status.
• Leverage this framework to enable rewards and recognition effectively.
• Establish governance around conversion criteria (productivity, quality, compliance, cultural alignment) supported by digital dashboards for real-time tracking.

c. Digital Enablement & Analytics

• Leverage HR technology platforms for data-driven decision-making on hiring, conversion, and workforce optimization.
• Embed analytics to monitor KPIs such as hiring efficiency, conversion success rates, and diversity representation.

2. Customer Service

• Lead workforce engagement strategies to foster a high-performance culture across diverse business teams.
• Drive structured engagement interventions to capture organizational pulse and translate feedback into actionable plans.
• Maintain consistent touchpoints through one-on-one and group interactions to surface issues and co-create solutions.
• Manage complex employee relations, including disciplinary matters and grievance redressal, with empathy and rigor.
• Design and implement organizational change initiatives and restructures with minimal disruption.
• Champion Diversity, Equity & Inclusion (DEI) through targeted programs and inclusive practices.
• Expand engagement scope to include cross-functional teams for better collaboration.
• Engage senior stakeholders with accountability and strategic insight, focusing on leadership development and succession planning.
• Tailor engagement approaches for multiple entities (e.g., Capital Foods, Soulfull) while maintaining consistency in enterprise-wide practices.

3. Internal Processes

a. Build a High-Energy GCC Culture

• Lead engagement strategies to create a vibrant, collaborative, and high-performance environment.
• Drive interventions like pulse surveys, floor walks, and digital feedback loops.
• Maintain consistent touchpoints through one-on-one connects, team huddles, and forums.

b. Positive Energy on the Floor

• Design initiatives fostering belonging, recognition, and motivation (e.g., themed engagement days, learning circles, innovation challenges).
• Embed a culture of appreciation and transparency through recognition platforms and real-time feedback.

c. Employee Relations & Change Management

• Manage employee relations with empathy and rigor.
• Lead organizational change initiatives with minimal disruption.
• Champion DEI through targeted programs aligned with global standards.

d. Cross-Functional Collaboration & Leadership Engagement

• Strengthen collaboration across finance, analytics, and digital teams.
• Engage senior stakeholders on succession planning and capability building.

e. Multi-Entity Integration

• Tailor engagement approaches for integrated entities while maintaining governance and scalability.

4. Innovation and Learning

• Build global capabilities through learning initiatives aligned with GCC strategy.
• Co-create scalable programs with leaders to embed learning into workflows.
• Foster continuous learning through cohort-based interventions and communities of practice.

Critical Success Factors

• Master’s degree in General Management / Human Resources.
• 3–8 years of relevant work experience.
• Stakeholder management experience in complex ecosystems.
• Strong business acumen and deep understanding of strategic people processes.
• Experience partnering with senior business leaders to drive the people agenda.
• Strong analytical and business communication skills, stakeholder engagement, and collaborative mindset.
• Familiarity with GCC industry.