Senior Officer - Quality Assurance

Job Description

What are the Key Deliverables in this role? Financial Outcomes Ensure effective in-process inspections are meticulously followed by ensuring product quality standards and reducing any potential cost of poor quality. Ensure Packing materials received are against laid down specifications which will eventually reduce production loss or FG rejections. Uplifting of PM vendors meeting TCPL standards to avoid time and manpower on incoming inspections and potential rework if any. To work closely with project team and be the part of any cost-effective initiatives. Drive Packaging trials, process improvements and packaging value engineering. Customer Service Handling of the Customer complaints of the unit and carry out RCA & CAPA. Generation and maintenance MIS system of the unit as per laid down protocol. Be the part of NPD and ensure market expectations are met. Liaise with 3P units and ensure TCPL quality standards are complied. Internal Processes Effective implementation & maintenance of Quality & Food safety Management systems of the unit ( FSSC 22000 V- 6 and ISO 9001: 2015). Ensure compliance to RA/KOSHER/HALAL/ certifications. Carry out periodic GMP/ GWP audits in both Cochin and 3P units and timely closure of non-conformities . Take part in the various trials for product & process improvement as per the guidelines. Conducting process capability study and other process improvement activities using TQM tools. Ensure Quality control activities of the unit as per laid down protocol for incoming RM/PM, in process and FG. Responsible to develop and sustain Food Safety culture. To ensure and drive systems such as Root cause analysis, Corrective action, and preventive action system in place to ensure continuous improvement. To Support in Project activities of the plant. Liaise with Pest control service provider for effective pest control management system and periodic evaluation both in the factory and warehouses. Monitoring of cost on poor quality and implementation of corrective actions wherever applicable. Innovation and Learning Imparting training to educate the shop floor employees on GMP/Food Safety/FSSC 22000 requirements/ FSSAI requirements. Responsible for data compilation, analysis and generating various reports related to quality. Any other activity which will be communicated from the corporate team from time to Time. To work closely with projects team to finalize PM specifications/ cost optimization for new product development, new vendor development and improvements in existing SKU s. Be the part of value engineering team to generate cost savings. What are the Critical success factors for the Role? M.Sc./B.Tech (Food Technology/Engineering/Food Engineering) Experience with min 3 years in QC/QA function in Food Industry. Computer proficiency with Excel, MS office. What are the Desirable success factors for the Role? Knowledge of quality and food safety requirements including FSMS requirements. Leadership quality and analytical capability. Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) & SAP. Communication skills, ability to grasp new concepts and implement. Good Knowledge on in QA data analysis, Quality tools and trouble shooting.