Manager – Compliance

DESIRED EXPERIENCE AND KNOWLEDGE

Designation: Manager Compliance

Business Unit: Corporate Functions

Location: Mumbai

ROLE OVERVIEW/ PURPOSE

The Manager Corporate Ethics and Compliance will be the pivotal to creation and monitoring of compliance framework globally for Glenmark - responsible for overseeing the full spectrum of the compliance framework from risk assessment, policy making and training to third party due diligence, enforcement, monitoring and driving investigation across regions. This role will also be integral in providing guidance and support for country compliance personnel on all aspects of the Glenmarks Ethics and Compliance Program. This Individual is tasked to promote heightened awareness of Standards of Conduct and understanding of new and existing compliance issues, policies, and procedures in line with governing local regulatory requirements.

Roles & Responsibilities

Responsible for programs planning and development functions, ensuring a well-crafted execution of meeting all compliance program requirements, aligned with regulatory requirements. Promote heightened awareness of Standards of Conduct and understanding of new and existing compliance issues, policies, and procedures. Partnering with Leaders to proactively identify, evaluate and manage risks. In collaboration with the business and other stakeholders, developing and implementing tools which the business to make ethical and legally compliant decisions. Ensuring adequate internal controls are in place in the business by independently assessing efficiency of the internal control framework. Provide insight, best practice, guidance and assurance to build, test and validate the robustness of these business controls. Support delivery of clear and integrated compliance solutions. Serve as the main contact and coordination point for Independent business monitoring. Help to identify root cause issues to manage key risk areas

1.

• Assist in drafting, benchmarking, reviewing and implementing written standards, manuals, policies processes, and frameworks to minimize risk.
• Implement innovative data analytics and tech solutions to simplify processes, bring strategic business insights and proactive management of future risks.
• Oversee, guide the stakeholders to minimize the business risk.
• Have a strong grasp of technical tools to create compelling presentations and in depth data analysis.

2.

• Function as strategic business partner to leadership on significant compliance matters. Provide information related to comprehensive aspects of the companys compliance, including reporting of ongoing issues and intentional acts of non-compliance, fraud, waste, and abuse.
• Identify potential areas of compliance vulnerability and risk; develop and implement corrective action plans for resolution of problematic issues and provide general mentorship on how to avoid or manage similar situations in the future.
• Conduct independent risk assessments, gap analysis, compliance and monitoring reviews across markets.
• Supervise and report results of the organization's compliance/ethics efforts within the Diagnostic platform, providing mentorship for leadership on compliance matters.
• Monitor, identify, escalate and report ethics and compliance issues, irregularities, and violations noted during reviews.
• Prepare and present reports that reflect results and document process.
• Perform gap analysis and recommend risk mitigation measures.
• Supporting the closure Corrective and Preventative Actions (CAPAs) coming from internal audits, internal & external investigations and corporate compliance audits.
• Evaluation and automation of key processes and set up of tools

3.

Creating and executing internal and external training programs relating to corrective actions on compliance matters and other related topics.

As a Manager, you will report to the GM - Compliance Officer.

3. KNOWLEDGE, SKILLS AND ABILITIES

Education:

Experience:

Knowledge and Skills (Functional/Technical):

• Understanding of the regional pharmaceutical market
• Experience in auditing, risk management, internal audit, corporate investigations, legal, ethics and compliance
• Knowledge of legal requirements and controls
• Display good interviewing and interrogation skills along with the capability of drafting reports
• Advanced computer skills on MS Office and databases
• Excellent oral and written communications skills. May be required to deliver presentations at trainings and other events, experience with developing and conducting training is preferred.
• Strong analytical skills with the ability to collect, organize and disseminate significant amounts of information with attention to detail and accuracy.
• Strong interpersonal skills, confidence and capability in addressing sensitive and complicated ethical conduct/compliance and personnel-related matters.
• In-depth knowledge of local ethical/ conduct/ compliance-related risks, employee rights and obligations, and related laws

Personal Attributes:

• Owns the Glenmark behaviours (Achievement, Respect, Knowledge).
• Honest and ethical with high levels of integrity / professional ethics and confidentiality.
• Ability to work independently with minimum supervision.
• Strong analytical capability with problem-solving aptitude.
• Clarity and business focus.
• Ability to navigate ambiguous problems in an agile environment.
• Strong Business acumen.
• High attention to detail and excellent analytical skills.
• Manage and prioritize a large and varied work load effectively and efficiently.
• Successful experience in cross-functional and cross cultural interactions.
• Experience and demonstrated capability in conducting and supervising investigations and in drafting confidential reports and advising senior leadership on such risks.
• Hands on experience in supporting elements of compliance frameworks including assessing and interpreting risks, conducting trainings et cetera.