Management Trainee Program

About Company :

Xindus is a venture capital-funded, fast-growing enabler of cross-border trade, empowering SMEs to access global markets with ease. Through our flagship platform, XindusOne, we simplify every aspect of global trade - spanning order fulfillment, logistics, trade compliance, and international financial flows - helping businesses unlock their true potential on the world stage.

At Xindus, our vision is bold: to make global trade seamless and accessible for businesses of all sizes.

Why Join Us?

As a part of the Xindus Management Trainee Program, you will dive into a dynamic, fast-paced environment where your ideas and contributions directly impact our mission. You’ll have the opportunity to learn, lead, and grow with a company that’s reimagining global trade.

Step into a role that offers unparalleled exposure, hands-on learning, and the chance to shape the future of cross-border trade. To learn more about our mission and solutions, visit www.xindus.net.

Job Title:

Location

Role Overview

Step into an exciting opportunity to kickstart your career with Xindus! We’re looking for Management Trainees to join our fast-paced teams, rotating through key functions like Customer Support, Customer Success, Customer Acquisition and Key Account Management.

This program offers unparalleled exposure to a fast-growing startup environment, where you’ll develop hands-on skills in customer engagement, revenue management, and operational excellence. It’s the perfect launchpad to build a strong foundation in customer success and management.

Key Responsibilities

A. Customer Acquisition

• Lead management and acquisition calls.
• Contribute to customer activation campaigns and achieve outreach targets.

B. Key Account Management

• Assist senior managers in nurturing and retaining key client relationships.
• Support upselling and cross-selling strategies to drive business growth.

C. Customer Success

• Manage customer revenue and retention targets.
• Identify cross-sell and upsell opportunities within a portfolio of customers.

D. Customer Support

• Handle queries and manage tickets effectively.
• Meet KPIs on ticket resolution time, NPS scores, and customer satisfaction.

Qualifications

Education: Bachelor’s degree in Business, Marketing, Commerce, Management, or related fields. MBA is preferred.

Skills:

• Strong communication and interpersonal skills.
• Analytical mindset with problem-solving abilities.
• Ability to multitask and thrive in a fast-paced environment.
• Proficiency in MS Office (Excel, PowerPoint); familiarity with CRM tools is a plus.
• Enthusiastic and eager to grow in multiple roles.

On-the-Job Training 

Compensation : ₹4 LPA + Performance Based Incentive during training

Duration: 6 months rotational training across key functions, including Customer Support, Customer Success, Customer Acquisition, Key Account Management, and Operations.

Outcome: Post-training, candidates will be placed in departments as Specialists that align with their skills and strengths, providing a tailored career path for growth. Based on performance during the training period, the package may be revised.