M365 Engineer

Job Description

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. As a M365 Engineer, you will be responsible for managing, maintaining, and optimizing our organization's M365 environment. You will play a critical role in ensuring the integrity, security, and efficiency of our email systems and identity management processes. Key Responsibilities Exchange Online Management: Administer and manage Exchange Online services, including mailboxes, groups, rules, and policies. Implement and maintain email authentication & security measures via Defender for Office 365 & Exchange Online Protection Identify, diagnose, and troubleshoot complex issues related to Exchange Online and its dependencies throughout end-to-end mail flow Monitor and optimize the performance and availability of Exchange Online services. Conduct regular system audits to ensure compliance with company policies and industry standards. Identity Lifecycle Management Managing identity and access in the Microsoft Cloud – including secure Hybrid environments (sign-on security, MFA, device sign-on methods, Azure Seamless SSO, application registration) Implement and enforce identity and access management policies (compliance and conditional access policies, device compliance policy, conditional access policy, PIM, RBAC, user risk and sign-in risk policy) Knowledge of SAML, OpenID Connect, OAuth, JSON, SPML, SCIM, XACML integration standards Coordinate with IT security teams to ensure the security of identity management solutions. Troubleshoot and resolve identity-related issues. Collaboration And Support Collaborate with cross-functional teams to integrate Exchange Online and identity management solutions with other IT systems. Provide expert-level support and training to end-users and IT staff. Keep abreast of new technologies and best practices in Exchange Online and identity management. Project Management Lead and participate in IT projects related to email and identity management. Document processes and maintains detailed records of system configurations and changes. Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 6+ years of experience in managing Exchange Online, Azure, identity management solutions. Intune, Teams, and the M365 technology stack Strong knowledge of Microsoft Exchange, Azure Active Directory, and other identity management technologies. Experience with PowerShell scripting for automation and administration. Experience/working knowledge with cloud technologies and hybrid environments. Excellent problem-solving skills and attention to detail. Strong communication and teamwork abilities. Preferred Skills Certifications in relevant technologies (e.g., Ms-220, MS-100, MS-200, MS-300, MS-500, MD-101, AZ-140) Experience in migrating on-premises Exchange to Exchange Online. Knowledge of IT security standards and compliance regulations. Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits Include Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location. Show more Show less