180 Leadership Training Jobs - Page 2

Role & responsibilities: : >> Structure on-boarding training requirements, Pre Process, Process, customer Visits etc >>Ensure all new employees go through the defined new hire learning path for their respective roles in the account >>Participate & Lead the KA and KT activities for the transition account and work with the client and stakeholders to Ensure that processes knowledge is documented and transferred to the operations team >>Support new hires during OJT and go-live >>Manage/provide refresher and remedial training for existing employees >>Maintain trainee data and information in the central repository to Ensure audit readiness >>Generate training reports from time to time >>provide feedback and coaching to analysts on the floor >>Analyse training need for employees, single point of contact for the account for any training requirements >>responsible for adhering to training guidelines defined by the BU training Function >>responsible to work with operations to bridge gaps during training >>provide pro-active training intervention / guidance to leadership targeting metric / business impact Preferred candidate profile : >>Exposure to Geographical Information System(GIS) knowledge >>Must have good experience in MS-Word, Excel and Presentations or similar tools >>Proficient with MS-Office (Word, Excel, power point) >>Should be acquainted with the communication nuances of the local audience possible kinds of errors that one would expect in the location >>Excellent spoken and written Communication Skills. Has to have a good understanding of functional Grammar and MTI >>Needs to have strong training ability >>Good rapport building skills, extremely methodical and organized >>Feedback and Coaching skills >>Good analytical ability >>Good reading / learning, researching Skills >>Demonstrated Customer Service Skills

Reporting to the Group Manager, Customer Support Consultant is responsible to provide customer service to our external and internal customers and third parties, being responsible for carrying out relevant and designated tasks within the External Collections and Customer Support function. Responsibilities Ensure Service Level Agreement parameters are met, including incoming post/fax/emails and work lists and export files. - 15% Facilitate verbal and written communication with customers and authorised third parties as required. - 10% Maintain accurate records on the Company s internal systems. -10% Maintain a high level of quality at all times & carry out any other ad-hoc duties as requested by management. - 10% Negotiate with the customer or authorized third parties to reach agreement on payment or resolution of issues. - 10% Provide an efficient professional service to both internal and external stakeholders at all times. - 10% Provide support, cover, assistance and or guidance to other teams within support operations as required. - 10% Use a variety of systems in addition to Cabot s internal systems to obtain, utilise and process documentation relating to customers / authorised third parties. - 10% Education Required: Bachelor; Any Experience Required: Minimum 1 year experience in International VOICE process Candidate should be a Graduate Require Candidates can be from UK/US -Collections/Non-Collections background Candidate should not be from Tech-support background ( Non-hiring organizations- IYOGI/QUA. Basic PC Skills. GCSE level in English & Maths Good negotiations skills. Excellent communication skills (both written and verbal) . Excellent organisation and time management skills. Ability to handle a varying and demanding workload. Ability to meet tight time deadlines. Preferred: Positive can do attitude Confident communicator Intuitively empathetic Seeks learning opportunity and self development. What We Offer We understand the important balance between work and life, fun and professionalism, and corporation verse community. We strive to support your career aspirations and provide the benefits you need to live a more fulfilling life. Our compensation and benefits programs were created with an Employee-First Approach focused on supporting, developing, and recognizing YOU. We offer a wide array of wellness and mental health initiatives, support volunteerism, and environmental efforts, encourage employee education through leadership training, skill-building, and tuition reimbursements, and always strive to provide promotion opportunities from within. All these things are just a small way to show our employees that we recognize their value, we understand what is important to them, and we reward their contributions. About Us Headquartered in the United States, Encore Capital Group (Encore) is a publicly traded international specialty finance company operating in various countries around the globe. Through our businesses - such as Midland Credit Management and Cabot Credit Management - we help consumers to restore their financial health as we further our Mission of creating pathways to economic freedom. Our commitment to building a positive workplace culture and a best-in-class employee experience have earned us accolades including Great Place to Work certifications in many geographies where we operate. If you have a passion for helping others and thrive at a company that values innovation, inclusion and excellence, then Encore Capital Group is the right place for you. Encore Capital Group and all of its subsidiaries are proud to be an equal opportunity employer and are committed to fostering an inclusive and welcoming environment where everyone feels they belong. We encourage candidates from all backgrounds to apply. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status, or any other status protected under applicable law. If you wish to discuss potential accommodations related to applying for

Job Requirements: Directs the planning, design, and implementation of training programs, new employee onboarding, continuing education, policies and procedures in partnership • Administration of employee training, including evaluating training needs, evaluating and revising current course materials, and analyzing course feedback • Manage the development of the team with individual coaching weekly, including mentoring, coaching, review/looking forward to planning, personal/professional development, and removing obstacles • Administration of managerial tasks, including payroll approval, dashboards, and program reporting • Other duties and projects as assigned Qualifications: High school diploma or GED required • Bachelors or associates degree preferred • 5-8 years Training Facilitation • 1-2 years call center experience • 1-2 years supervisory/management experience • Proficient in Mac OS, MS Office and/or Apple supported applications, as well as the use of company-specific systems and /programs • Understanding and experience with Adult Learning • Project planning/Program Management • Proficient with G-Suite applications • Facilitation and training experience • Technical writing • Public Speaking • Instructional Design

Core HR Functions: • Recruitment & onboarding across functions and levels • Performance Management System (PMS) – execution, coordination, and improvement • Policy implementation and ensuring disciplinary standards Training & Development Required Candidate profile Employee Engagement & Communication: • Improve internal communication and morale • Initiate engagement activities, suggestion schemes, and feedback mechanisms HR Operations Support

The position This position is responsible for the delivery and program management of a range of learning and development programs to meet the needs of business. With your expertise in this space, you will work with colleagues from the HR Team, Business stakeholders in designing, facilitating and program managing a wide range of Induction, Orientation, Talent, and Development programs. You will report into the Business Unit / Shared Services Learning Leader. Your Responsibilities Manage BU specific learning initiatives for a certain region - Americas / EMEA / APAC Manage country specific, local law driven programs, compliance, statutory and regulatory learning requirements as required Facilitation and program management of learning initiatives as appropriate As the Talent Partner, extend support in running other Talent initiatives (Colleague Engagement, D&B, Change Management etc,) for the region Partner with HR business partners to gauge learning needs for the Business Unit / Shared Services, create and execute learning plans Develop / leverage tools, processes, data, analytics, and dashboards to report on, support and inform Learning and Development practices, programs, and offerings. Be the trusted advisor for all learning, development, and capability building Work closely with the Business Unit / Shared Services learning leader to deploy learning solutions Work on Cross functional projects / Global L&D programs/ Content curation / Instructional design / Vendor partner management as required Identify innovative methods to learn and develop talent that are highly engaging and captivating, while staying cost effective Your profile Proven experience in the learning and development or Talent or HR Business partnership space Passionate about helping people learn and grow Knowledge of effective learning and development methods Excellent communication and negotiation skills; sharp business acumen and ability to build winning partnerships with senior leaders, HR business partners, HR services, internal trainers, and external vendors Excellent English language skills Proficient in MS Office Experience in program management, attention to detail and the ability to handle multiple programs in a fast-paced environment is essential. Ability to effectively manage multiple projects/tasks, meet deadlines. A proactive approach to everyday tasks and team-oriented person. A desire to work with different cultures.

As the designated personnel at Digiconn Unite Pvt. Ltd, your primary responsibilities will involve managing internship and campus hiring programs for digital marketing trainees. You will play a crucial role in coordinating soft skills and leadership training sessions for the evolving digital teams within the organization. It will be your duty to effectively communicate clear guidelines pertaining to professional conduct, confidentiality, and social media usage to ensure a cohesive and harmonious work environment. Digiconn Unite Pvt. Ltd is a vibrant digital marketing agency that specializes in spearheading growth and success for various businesses through cutting-edge online strategies. Our wide array of services includes Search Engine Optimization (SEO), mobile app development, and custom web design, all of which are tailored to enhance our clients" digital footprint and yield measurable outcomes. Join us in our quest to revolutionize the digital marketing landscape and make a lasting impact on businesses across diverse industries.,

Key Responsibilities: Conduct Training need identification, prepare and implement Training calendar programs Lead Induction Training and bring clarity about Company policies and procedures Leadership Development: Implement leadership workshops to enhance managerial and strategic decision-making capabilities of senior engineers. Technical Expertise: Conduct specialized technical training sessions including up-to-date engineering practices, innovations, and industry standards. Program Evaluation: Evaluate and refine senior-level training programs, ensuring alignment with engineering goals and business objectives. Able to perform vendor management and establish institutional tie-ups and arrange external training programs Mentorship: Foster mentorship relationships that enable knowledge sharing and professional development within the engineering team.

Dear Candidate, We have an urgent requirement for Behavioural Trainer at Chennai location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : Should have total 10 years experience Shift Timings :General City:Chennai Mode : Classroom No of working Hours-5 days/ 8hours Assignment duration -2-3 months extendable based on performance Start date Immediate

The position of Community Manager at Rishihood University requires 3-5 years of experience in student affairs, community engagement, event management, youth-led programs, or educational institutions. As a Community Manager, you will be responsible for various key roles and responsibilities to enhance the learner experience and foster a sense of community within the university. Your primary responsibilities will include overseeing the smooth functioning of student clubs and clan systems by designing and implementing standard operating procedures (SOPs). You will facilitate leadership training and mentorship for club and clan heads, ensure regular activities, and promote cross-club collaborations. Tracking participation metrics, impact, and innovation within student-led initiatives will also be part of your role. Additionally, you will be in charge of anchoring all large-scale university events such as Orientation, Founders Day, Impact Summit, Farewell, and Annual Fests. This will involve liaising with internal teams, vendors, and external partners to ensure seamless execution. You will also build student volunteer teams and focus on leadership development through event planning. Another crucial aspect of your role will be to draft and maintain an annual learner experience calendar comprising academic/non-academic festivals, cultural events, impact-driven programs, and wellness activities. You will collaborate with various departments to align activities across the university calendar. Creative communication and visibility will be essential in your role as you curate and co-create student magazines, newsletters, and editorials. Collaborating with the marketing/content creation/communications team for social media takeovers, student stories, and campaign ideation will help position Rishihood's unique community culture across digital platforms. Constantly innovating for learner engagement, you will be expected to ideate and experiment with new formats and stay updated on trends relevant to Gen Z learners. Taking ownership of signature programs like the Rishihood Navigator Program and initiatives such as Impact Unplugged will also be part of your responsibilities. Furthermore, you will need to foster positive relationships with various university departments, act as a bridge between students and staff for community initiatives, and support leadership with reports, impact metrics, and strategic insights. Collaboration with the marketing and admissions teams to improve learner onboarding experiences and engagement will also be essential. Overall, as a Community Manager at Rishihood University, you will play a vital role in creating a vibrant and engaging community that enhances the overall learner experience and aligns with the university's vision of holistic education and impact-driven learning.,

-Drive training excellence through refresher sessions -TTT programs, and skill gap analysis -Manage QA with scorecards, RCA, and KPI tracking -Lead trainers/QA analysts, collaborate with teams, and enhance learning outcomes with strategic planning Required Candidate profile 10+ yrs in Training, Quality, or CX with 4–5 yrs in leadership -Skilled in QA, audits, training methods, data analysis, and performance -Strong in communication, facilitation, stakeholder handling

We are hiring Insurance sales trainer for one of leading Life Insurance company for trainning of Employyes in Banca channel. Candidates must have insurance sales trainning experience preferably in Banca channel. immediate to 30 days NP prefered.

We are hiring Trainer for a Premium Jeans Brand Outlet based in Jaipur. candidates with minimum 3 years experience in retail training can apply. Job Title: Trainer Location: Gopalbari, Jaipur Experience: 3+ Years Qualification: Any graduate CTC: Upto 5.5 LPA Job Summary We are seeking a dynamic and passionate Retail Trainer to join our team. The ideal candidate will be responsible for designing and delivering training programs that enhance the skills and performance of our retail staff. This role is pivotal in ensuring that our team members are equipped with the necessary knowledge and skills to provide exceptional customer service and drive sales. Key Responsibilities Training Program Development: Design and implement comprehensive training programs covering product knowledge, customer service, sales techniques, and store operations. Onboarding: Conduct orientation sessions for new hires, ensuring they are well-integrated into the company culture and understand their roles and responsibilities. Continuous Learning: Organize regular training sessions and workshops to keep staff updated on new products, promotions, and company policies. Performance Evaluation: Assess the effectiveness of training programs through evaluations, feedback, and performance metrics. Provide constructive feedback to employees and identify areas for improvement. Collaboration: Work closely with store managers and the HR department to identify training needs and develop tailored programs. Reporting: Maintain accurate records of training activities, attendance, and outcomes. Prepare reports for management on training effectiveness and employee progress. Skills: Excellent communication and interpersonal skills. Strong organizational and time-management abilities. Proficiency in using training tools and e-learning platforms. Ability to motivate and inspire team members. Fluency in English and Hindi; knowledge of regional languages is a plus. Compensation & Benefits Salary Range: upto 5.5 Lakhs per annum, depending on experience and qualifications. Additional Information Travel: Willingness to travel to various Levi's store locations across the region for training sessions and evaluations.Jobed.ai Work Schedule: Flexibility to work weekends and holidays as per retail store requirements. For further assistance contact/whatsapp: 9354909515 or write to kajal@gist.org.in

Learning and development - HR required at vadodara location , gujurat Qualification - MBA, MSW Exp- min 4 yrs in recruitment Salary - upto 9 lacs Wtsapp me resume at 8295842337- Mr. Bansal

Job_Description":" JOB DESCRIPTION Position: Community Manager Location: Sonepat, NCR of Delhi. Experience Required: 3-5 Years ABOUT US Rishihood University (RU) has been established under The Haryana Private Universities (Amendment) Act, 2020 and is empowered to award degrees as specified in section 22 of the UGC Act, 1956. Rishihood University is Indiafirst and only impact university. Impactis the living spirit of Rishihood. The purpose of education envisioned by the thought leaders of our civilisation and that which has motivated the founders to build Rishihood University is beyond just awarding degrees and jobs. The purpose of education is to achieve the highest potential in a learner, i.e., Rishihood. Rishihood University provides a unique mix of globally relevant education that is rooted in Indian ideas, quality education that is affordable, and multi-disciplinary exposure with the cutting-edge skills of a specialist. To achieve this outcome, education cannot be limited to the classroom. RU is a fully residential campus where living and learning seamlessly integrate throughout the day. RU faculty and learners have active participation with society, industry, researchers, entrepreneurs, and policymakers. This keeps the learning at RU focused on solving the biggest challenges faced by humanity and prepares our learners for the real world. It is time India builds universities driven by a higher purpose, with a strongly committed board to back it, and redefine how education is imparted both within and outside the classroom. Rishihood is a bold initiative to fulfil this idea. Hence, we are looking for like-minded individuals at various levels at Rishihood University. Roles and Responsibilities: Clubs and Clans Design and implement SOPs for the smooth functioning of student clubs and clan systems. Facilitate leadership training and mentorship for club and clan heads. Ensure regular activities and cross-club collaborations. Track participation metrics, impact, and innovation within student-led initiatives. Mega Events Management Anchor all large-scale university events (e.g., Orientation, FounderDay, Impact Summit, Farewell, Annual Fests). Liaise with internal teams, vendors, and external partners for seamless execution. Build student volunteer teams and ensure leadership development through event planning. Annual Learner Experience Calendar Draft and maintain an annual calendar including academic/non-academic festivals, cultural events, impact-driven programs, and wellness activities. Collaborate with academic and non-academic departments to align activities across the university calendar. Creative Communication & Visibility. Curate and co-create student magazines, newsletters, and editorials. Collaborate with the marketing/content creation/communications team for social media takeovers, student stories, and campaign ideation. Help position Rishihoodunique community culture across digital platforms. Learner-Centric Innovation Constantly ideate and experiment with new engagement formats (e.g., night talks, learning walks, unplugged sessions). Stay updated on trends in student engagement and implement best practices relevant to Gen Z learners. Signature Programs Take ownership of the Rishihood Navigator Program, coordinating mentors, mentees, sessions, and tracking. Lead or co-lead initiatives like Impact Unplugged, ensuring learner-led conversations and exposure to change makers. Stakeholder Collaboration Foster positive relationships with faculty, operations, finance, marketing, admissions, and hostel teams. Act as a bridge between students and staff for community initiatives. Support leadership with reports, impact metrics, and strategic insights. Marketing & Admissions Collaboration Play an active role in onboarding learners during Semester Zero through immersive, engaging experiences. Coordinate welcome activities, pre-admission engagement, and community bonding to improve retention. Work closely with admissions to nurture learner touchpoints and feedback loops. Education & Experience Required: 35 years of relevant experience in student affairs, community engagement, event management, youth-led programs, or educational institutions. Experience managing large events and working with young adults (preferably Gen Z). Proven ability to work across teams and engage stakeholders effectively. ","

The Assistant Manager - Compensation and Benefits is responsible for supporting the design, implementation, and administration of the organization s compensation and benefits programs. This includes salary structures, incentive plans, benefits programs, benchmarking, compliance, and reporting to ensure competitiveness and alignment with the company s strategy. Develop and administer compensation strategies including salary benchmarking and pay structures. 10% Conduct regular market analyses to ensure competitive compensation. 25% Support annual salary review processes, bonus planning, and incentive schemes. 20% Maintain compensation data and prepare reports for management. Administer and manage the Short-Term Incentive (STI) program to align employee performance with organizational goals. Oversee the Long-Term Incentive (LTI) program, including equity awards (stock options, RSUs, performance shares) and other deferred compensation plans. 20% Supports the planning and execution of the annual Merit Planning process. Performs analysis such as Comp Ratio and cost impact analysis to evaluate impact of proposals. Works with HRBP teams and business to ensure smooth delivery of merit letters. Ensures accurate payroll input for merit related changes. Supports the planning and execution of the midyear promotion and market correction process. Total Reward Statement for all employees during Merit Increase cycle. 25% TOTAL 100% MINIMUM REQUIREMENTS EDUCATION: Masters or Advanced FIELD OF STUDY: Human Resources EXPERIENCE: Required: 4-5 years in progressive HR roles, with at least 3 years in comp. Knowledge in HR research methodology, survey development, statistics, and data analysis and reporting.. Advanced Proficiency with Microsoft Word, Excel, Power Point, Outlook. HRIS, Experience maintaining confidential data. Good communication and stakeholder management skills. Detail-oriented and highly organized Assist in the development and administration of compensation policies, frameworks, and salary structures. Conduct benchmarking and market analysis using compensation surveys Support annual compensation cycles including salary reviews, bonus planning, and promotions. Analyze internal compensation data to ensure pay equity and competitiveness. Prepare compensation reports and analytics for management decision-making. CERTIFICATION(S): Certification(s) required KNOWLEDGE, SKILLS, ABILITIES, AND OTHER ATTRIBUTES: Strong analytical skills and proficiency in Excel Familiarity with HRIS systems and compensation tools. Knowledge of labor laws and statutory compliance in India (or relevant geography). Good communication and stakeholder management skills. Detail-oriented and highly organized.

The/Nudge is an action institute building resilient livelihoods to alleviate poverty. We work with women, farmers, tribals and youth on rural development, agriculture, skilling and economic inclusion, along with 15+ central and state government partners. Our economic inclusion journey for 25 million Indians, has reached 10 states with $250M of government funding to cover 1.25M people. Our incubator, accelerator and grand challenges have supported 200+ social entrepreneurs including 17 Forbes 30U30, 3 EarthShot Prize winners, 1 Time Magazine cover and more. Set up with support from 90+ eminent philanthropists , 40+ corporates and 15+ foundations including Gates, Mackenzie Scott, Vinod Khosla, Nandan Nilekani, Tata Trusts, Skoll, Meta, LinkedIn, HDFC, Mphasis, KPMG and LOreal, we are contributing towards a "poverty-free India, within our lifetime". What are we solving for We are solving for households in poverty who are also financially and socially vulnerable through a targeted, multi-faceted, and sequenced model called the graduation approach, which has demonstrated that we can durably pull households out of poverty. At The/Nudge Institute, we have been piloting this program for the past 3 years and are in the process of catalyzing the propagation of the same. Our purpose is to contribute to making the most excluded individuals a contributing member to the economy: Enable govt to adopt by providing research, design, and implementation support Continue to implement on its own to iterate the design for impact at scale Enable more NGOs to adopt technical and capacity-building support Continue to generate data on poverty and evidence on graduation approach to nudge governments to adopt at-scale Build technology solutions for NGOs and governments to adopt and implement at scale & with quality. Key Responsibilities You will play a pivotal role in strengthening organizational learning, capturing actionable insights, and catalyzing people-centric improvements across programs. You will be working closely with the Strategy & Operations team and People & Culture (P&C). Learning & Development Identify core learning needs across different teams by engaging with program and function leads. Design and implement learning plans that are aligned with program objectives and individual development goals. Collaborate with the P&C team to roll out and institutionalize training interventions (e.g., onboarding, refresher modules, leadership training). Set up systems to measure the effectiveness of learning interventions track participation, feedback, behavioral change, and skill improvements. Establish mechanisms to integrate field learnings into L&D design, ensuring relevance and applicability across contexts. Work closely with project leads and field teams to extract operational insights, implementation learnings, and innovative practices. Build documentation frameworks that make these insights easily accessible and transferable to other geographies or teams. Synthesize and package learnings in formats that support decision-making (e.g., playbooks, case studies, briefs). Support teams in running After Action Reviews (AARs), learning circles, or retrospectives to institutionalize continuous reflection. Program Excellence Initiatives Conduct structured assessments (e.g., surveys, interviews, capability audits) to identify needs related to team performance, well-being, and engagement. Collaborate with P&C and other relevant stakeholders to conceptualize program excellence initiatives based on identified needs. Draft requirements documents, concept notes, and implementation roadmaps for new people-focused interventions such as peer learning systems, feedback mechanisms, or incentive structures. Support the Program team throughout execution - providing content, facilitating sessions, or helping refine approaches based on real-time feedback. Track progress and outcomes of these initiatives, ensuring they lead to measurable improvements in team performance or satisfaction. Ensure alignment between strategic program goals and people practices. Qualifications and Skills Required Experience: 8 12 years in program management, people development, organization effectiveness, or a related field. Preferred Background: Experience in learning & development, coaching, org effectiveness, or HR strategy in complex, multi-stakeholder environments. Skills: Strong facilitation, documentation, analytical, and interpersonal skills. Tools: Proficiency in MS Office (especially Excel, PPT), documentation tools, and collaboration platforms Mindset: Self-driven, reflective, growth-oriented, and collaborative. Bonus: Experience working in the development sector or with nonprofits with emphasis on learning and development.

Urgent Requirement of Assistant Manager/Deputy Manager/Manager - Learning & Development @Amrita Hospital Faridabad Experience - 8 to 13 yr Qualification - MBA/MHA Location - Faridabad Interested Candidate Can Contact on rahul.chauhan@fbd.amrita.edu Contact No - 9911892435

Urgent Requirement of Assistant Manager/Deputy Manager/Manager - Learning & Development @Amrita Hospital Faridabad Experience - 8 to 13 yr Qualification - MBA/MHA Location - Faridabad Interested Candidate Can Contact on rahul.chauhan@fbd.amrita.edu Contact No - 9911892435

Urgent Requirement of Assistant Manager/Deputy Manager/Manager - Learning & Development @Amrita Hospital Faridabad Experience - 8 to 13 yr Qualification - MBA/MHA Location - Faridabad Interested Candidate Can Contact on rahul.chauhan@fbd.amrita.edu Contact No - 9911892435

Urgent Requirement of Assistant Manager/Deputy Manager/Manager - Learning & Development @Amrita Hospital Faridabad Experience - 8 to 13 yr Qualification - MBA/MHA Location - Faridabad Interested Candidate Can Contact on rahul.chauhan@fbd.amrita.edu Contact No - 9911892435

The Learning & Development Manager is responsible for designing, implementing, and overseeing training programs that enhance employee skills, performance, and career growth. In retail, the focus is on frontline staff, sales training, and customer service excellence. In corporate, the emphasis is on leadership development, soft skills, and compliance training. Role & responsibilities Design training programs for retail staff customer service and sales techniques. Develop onboarding programs for new hires to ensure quick integration. Implement e-learning modules and in-store training for scalability. Identify skill gaps through training needs analysis (TNA) and feedback from store audits. Coach store managers on team leadership and employee engagement. Ensure all retail staff complete mandatory training (e.g., POS systems, safety protocols, anti-harassment). Partner with external trainers or brands for specialized product training. Design executive coaching, mentorship programs, and high-potential (HiPo) employee development. Conduct workshops on soft skills (communication, time management, emotional intelligence). Collaborate with department heads for role-specific upskilling. Oversee Learning Management System (LMS) and digital learning tools Track training effectiveness via KPIs (completion rates, employee feedback, performance improvement). Preferred candidate profile Employee Engagement - Foster a culture of continuous learning Budget Management - Optimize L&D spend while maximizing impact Feedback Loops - Regularly assess program effectiveness and iterate Proficiency in LMS, e-learning tools (Articulate 360, Adobe Captivate) Strong facilitation, stakeholder management, and data-driven decision-making

Role & responsibilities Candidate must have experience in supporting learning delivery or managed training services projects, which includes training administration, schedule management, client engagement and trainer management. Design, develop, and deliver structured training programs for CRM, HR processes, quality procedures, and general office operations. Conduct onboarding sessions for administrative and departmental staff. Align training programs with business objectives to support organizational goals and workforce development. Create comprehensive training materials, including presentations and manuals. Design and implement strategies to manage and track Key Performance Indicators e-learning content, and handouts. (KPIs) and Key Result Areas (KRAs) . Deliver clear instructions and real-world examples to enhance understanding and application of concepts. Facilitate training sessions on sales techniques, objection handling, negotiation and closing. Performs activity that is intended to increase the knowledge, skills, and abilities of an organization's employees. Developed interactive and engaging training modules focused on manufacturing processes, production tools, and quality enhancement practices. Monitor post-training progress and provide regular updates to management on employee development outcomes. Provide continuous support to help employees implement and integrate new skills into their roles. Stay current with industry trends, best practices, and innovations in training methodologies and technologies. Deliver comprehensive product training to employees to enhance their knowledge and confidence in presenting and using company offerings." Skills Required: Proven experience as a trainer or facilitator, preferably in a manufacturing company. Strong communication , presentation , leadership , teamwork , and facilitation skills. Excellent analytical and problem-solving abilities. Ability to design and deliver engaging, effective, and interactive training programs. Knowledge of quality standards, KPIs, compliance protocols, and performance metrics. Proficiency in MS Office.

Training Manager / Senior Manager We are seeking a results-driven Training Manager to join our team at Policybazaar for our dedicated field sales team . You will be responsible for leading the training function, developing training strategies and implementing programs to meet our employees learning needs along with organizing lead generation activities in corporates and other .You will play a pivotal role in building a culture of continuous learning and improvement at our channel and creating opportunities for sales force for lead generating activities through the above avenues. The ideal candidate is a strategic leader passionate about designing and implementing effective training programs. They are experienced in training management, talent development and organizational learning. We invite qualified individuals with strong leadership skills and a passion for employee development to apply for this role, having experience in training as well as strong relationships with corporates and skills to create lead sources for the sales force. In addition to a competitive salary, we offer a collaborative work environment, opportunities for professional growth and comprehensive employee benefits Objectives of the role: Developing and implementing the training and development strategy in alignment with organizational goals and objectives.. Leading a team of professionals, including trainers, instructional designers and coordinators, to deliver high-quality training programs. Identifying training needs and priorities through needs assessments, performance evaluations and stakeholder feedback. Designing, developing and delivering training programs using various instructional techniques and formats, including classroom training, e-learning and workshops. Evaluating training effectiveness through assessments, surveys and feedback to measure learning outcomes and make continuous improvements. Managing the training budget, resources and logistics to ensure efficient and effective delivery of training programs. Develop and maintain the annual training calendar and schedule, coordinating with department managers and stakeholders to ensure alignment with business priorities. Oversee the design and development of training materials, presentations and resources to support learning objectives and outcomes. Lead and facilitate training sessions and workshops, ensuring a positive and engaging learning experience for participants. Lead to facilitate with marketing team for requirements for lead generation activities Monitor and evaluate training delivery and effectiveness, adjusting improve outcomes. Provide coaching and support to trainers and facilitators to enhance their skills and effectiveness. Track and report on training metrics and KPIs to measure the impact and ROI of training programs. Stay updated on industry trends, best practices and emerging technologies in training and development. Required Skills And Qualifications Bachelors degree in education, Training, Human Resources or a related field. 12+ years of experience as a training manager or in a similar role, with a demonstrable track record of designing and implementing training program. Project management skills for managing training initiatives and timelines. Ability to assess training needs and develop training plans in the company. Strong leadership and team management abilities to inspire and motivate others. Excellent communication and interpersonal skills, with the ability to build relationships and influence stakeholders at all levels. Strategic thinking and problem-solving skills, with a focus on achieving organizational goals through effective training and development initiatives. Preferred Skills And Qualifications Advanced degrees in Training and Development. Certification in training and development (e.g. CPTD, CPLP, ATD Master Trainer). Knowledge of competency-based training and performance management. Multilingual proficiency for managing training programs in diverse employee populations. Ability to manage the budget for training activities. Working knowledge of project management principles.

Job Summary The Senior Manager Training (Medical Coding) is responsible for strategizing, designing, and delivering training programs that enhance the technical competency of coders in alignment with industry standards and client requirements. This role focuses on developing high-performing medical coding teams through robust onboarding, upskilling, and quality enhancement initiatives. The role also includes mentoring a team of trainers and collaborating with operations, quality, and HR teams. Key Responsibilities Training Strategy & Planning Design and implement the overall technical training strategy for medical coding teams (IPDRG). Conduct training needs assessments in collaboration with business stakeholders. Create annual and quarterly training roadmaps for new hires and existing employees. Program Development & Delivery Develop and update training content, manuals, and e-learning modules in line with current CPT, ICD-10, and HCPCS coding guidelines. Oversee delivery of new hire training (NHT), refresher training, cross-training, and certification prep (e.g., CPC, CCS). Ensure effective use of training tools, simulations, and assessments to evaluate knowledge retention. Team Leadership & Development Manage a team of technical trainers and senior trainers; provide coaching, support, and performance feedback. Build internal capabilities through Train-the-Trainer (TTT) programs and leadership development of trainers. Align training KPIs with business goals and continuously track trainer effectiveness. Quality & Compliance Collaborate with the Quality and Compliance teams to address audit findings, quality trends, and RCA-driven training. Ensure all training programs meet HIPAA regulations, payer guidelines, and client-specific standards. Support coders in achieving and maintaining relevant certifications and CEUs. Stakeholder Collaboration Partner with operations, client services, quality assurance, and HR to drive productivity and accuracy improvements through training. Present regular reports on training metrics, effectiveness, and ROI to senior leadership. Support transitions and ramp-ups with customized training plans for new projects or client accounts. Requirements- Education : Any graduate; Certification in CPC, CCS, or equivalent is mandatory. Experience : 13+ years in medical coding, with 5+ years in training leadership roles. Exposure to IPDRG coding is essential. Skills : Expertise in CPT, ICD-10, and HCPCS coding guidelines. Strong instructional design and facilitation skills. Experience with LMS and e-learning tools. Ability to analyse training impact using quality and productivity metrics.

Job Responsibilities: Conducts training need analysis across the organization and coordinating with the Unit HR heads/ Unit Heads to identify and prioritize learning needs and gaps aligned with business need, while cultivating a culture of learning. Develops training material and resources by identifying learning objective, mode of learning as per learners needs and plan for group level dissemination. Design and deliver high quality content across multiple platforms (LMS, Virtual classroom etc) Define and create evaluation measures (knowledge quiz checks, online courses evaluations, learning surveys, etc.) for learning solution Coordinates with Vendors for digitizing standard programs which will be helpful to all group level hospitals, labs and homecare business Working Days: 6 (Monday-Saturday) Regular MBA (must) IC role