Lead Analyst - UK Payroll

Key Purpose of Job (UK Payroll & Benefits Administration & Compliance Analyst):

• To be responsible for the provision of an efficient and effective UK payroll & benefits service ensuring service users are provided with accurate information at all times.
• Deal with employee’s queries and questions within the agreed Service Level Agreement.
• To maintain and input payroll & benefits information in a precise and accurate manner
• To ensure that as part of a team an effective payroll & benefits service is provided to all Travelex employees within UK.
• To maintain an effective working relationship with HR, Finance, Internal Audit, External Audit, internal and external customers in all areas.

Job Role

• Responsible for processing end to end payroll & benefits for all UK colleagues with 100% accuracy.
• 100% adherence to payroll & benefits timelines. Should make sure process all the related activities mentioned on the payroll & benefits checklist and look for improvement as and when required.
• Process all Starters, Leavers, miscellaneous changes, transfers, and other amendments to employees pay data in compliance with policy and payroll requirements.
• Deal with employee’s queries and questions within the agreed Service Level Agreement.
• The input/calculation/recording and validation of UK Sick pay, Maternity, Paternity. Adoption and Shared Parental Leave and payments for both statutory and occupational payments.
• Understanding of different absence policies available to employees.
• Processing attachment of order deduction.
• Reconciliation of the whole payroll processed and gross to net checks of payment.
• Checks and working on tax, national insurance, pension and student loan deduction and payments to HMRC.
• Call to HMRC to resolve PAYE queries and issues.
• Handled post payroll activities of CHAPS payments, FPS, EPS submissions to HMRC and Issuing P45 to colleagues.
• Oversee and maintain the integrity of payroll & benefits data within the HRIS and external vendor platforms, ensuring accurate system configuration and interface feeds.
• Act as a key liaison with UK benefit providers, pension administrators to manage relationships, negotiate renewals, and monitor performance against KPIs and service level agreements (SLAs).
• Ensure all UK benefits programs, policies, and communications comply with relevant legislation, including Pensions Auto-Enrolment, HMRC reporting (P11D/tax implications), data protection (GDPR), and statutory requirements.
• Lead and manage the end-to-end annual benefits renewal and Open Enrollment processes, including system testing, drafting communications, and running data audits.
• Develop and update engaging, clear communications, materials, and presentations (digital and in-person) to educate employees on their benefits, plan changes, and new offerings.
• Ensure smooth benefits administration for new joiners, leavers, and during life events.
• Updating all SOP on a Yearly basis or as and when there is change in process.
• Covering all annual payroll & benefits activities, i.e., Year End and New Year Compliance, Issuing P60, P11D submission, etc.
• Have a full understanding of the Audit Process and ensure all audit reports are complete ready for review in a timely manner.

Qualification

Bachelor’s Degree in any discipline

Desired Profile

• Minimum of

  4+ years of dedicated experience

  in UK Em Payroll and Employee Benefits administration, analysis, and management. (Working with Workday will be an added advantage)
• In-depth, proven knowledge of the UK Payroll and/or benefits landscape, including workplace pensions (Defined Contribution schemes) and UK tax treatment of employee pay & benefits.
• Advanced proficiency in Microsoft Excel (e.g., VLOOKUPs, Pivot Tables, complex formulas) and experience working with large datasets and HRIS/Benefits systems (e.g., Workday).
• Strong understanding of UK statutory regulations and compliance requirements (e.g., Payroll laws, Auto-Enrolment, HMRC reporting, PAYE implications).
• Exceptional attention to detail, strong organisational skills, and excellent written and verbal communication abilities for liaising with employees, vendors, and senior management.
• Proven ability to form strong customer relationships, an understanding of customer focus and service delivery.
• Ability to deliver results in a fast-paced environment
• Enjoy working independently and part of a team.
• Stakeholder Management