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7.0 - 11.0 years

8 - 12 Lacs

mumbai

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About The Role Skill required: Global Mobility - Global Mobility Designation: Delivery Operations Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? "Nature of work:Program, Project & Service Management professionals use standard delivery tools and methods from the Accenture Delivery Suite to plan, monitor and control delivery for high-quality and predictable outcomes for programs, projects and/or managed services. An Immigration Specialist (IS) within Global Mobility (GM) is responsible for assisting in the delivery mobility services in connection with all Accenture cross border policies and for understanding and escalating risk areas and compliance issues for the country(ies) of responsibility within their region under the supervision of the Manager (M). In addition, the IS is responsible for providing assistance and support related to the control points agreed with the Delivery onshore team to ensure smooth delivery of mobility operations under the supervision of the M.Key Responsibilities:Responsible for repeatable, predictable and measurable operations which includes but is not limited to the following:1. Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly. 2. Monitors delivery performance and quality using metrics and status reporting and implement continuous improvements. 3. Apply understanding of assigned business process to identify gaps and propose continuous improvement measures. 4. Run regular quality checks to ensure that system/related parties provide accurate service concerning immigration. 5. Provide continuous improvement to processes, tools, metrics and training, based on ongoing experience, process metrics and feedback from process users and other stakeholders to drive further efficiencies in the organization.Take full responsibility of all issues and drive successful resolutions. 7. Remain up to date with any changes to legislations. 8. May be required train some HR/Project staff to enhance their understanding of immigration rules to help them to fulfil their roles to a high level. 9. Manage Risk and compliance with regards to immigration requirements. 10. Highlight and train any change in process to Delivery teams (onshore/offshore) where they are managing the entire or parts of the immigration process. 11. Perform customer request/problem identification and follow defined incident notification and escalation procedures to ensure they are communicated effectively and receive proper management attention to be resolved correctly.12. Establish relationships with local key Mobility stakeholders such as HR, Recruitment, Business Project Contacts, and external vendors. What are we looking for? Assist with ad-hoc advisory tasks or projects where required. 14. Assist for successfully transitioning work into the shared service centers on time and within budget. Represent the onshore team, support and manage change through the transition. 15. Raises relevant quality and/ or scope issues which may impact delivery and streamlines decision-making processes where possible. 16. Must have clear understanding of the existing metrics in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Detailed understanding of Process metrics e.g. SLA, OLA, KPI. Liaise with Service Management Team on reporting performance measures to the Client. 17. Escalate issues and seek advice when faced with complex issues/problems. 18. Ensure that Business Continuity and Disaster Recovery Plans are up to date and tested periodically. Liaise with BCM Team and Local IT on Testing. Assist Team with performing Root Cause Analysis on issues faced and suggest appropriate corrective and preventive actions. 19. Support in Knowledge Transfer of any process/client and acquires in depth knowledge of process, as required. 20. Participates in various Internal or Client initiatives related to Process. Ensure that the Team is adequately staffed and resources have the right skills required for the job. Liaise with OADM, Accenture Leadership, Recruitment and IJP Teams on staffing requirements. 2. Provide team members with a clear sense of direction and understanding of each others responsibilities including career planning and succession planning. 3. Ensure a robust measurement system to substantiate performance evaluation of team members, recognizes and rewards individual and team accomplishments. 4. Conduct/Support Training for team members and on-board new team members. 5. Enhance team moral and engagement level thorough team bonding exercises and activities. Liaise with local PPAs and Human Resources Team on driving key People initiatives. 6. Ensure team is aware of their Goals and how their performance will be evaluated. Ensure that teams are able to explain the process. 7. Escalation and resolution point for team members with regards to people related queries. Liaise with local Human Resources Team on critical issues. 8. Communicates clearly and concisely, using appropriate level of detail, terminology and style. 9. Retain talent and establish growth path for valued resources. Liaise with local Human Resources Team Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 8.0 years

9 - 13 Lacs

mumbai

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About The Role Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/design. Braze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. ?Skilled in documenting QA processes, test cases, and resolution steps to maintain team knowledge and audit trails. Familiarity with ticketing/request management systems, ensuring detailed, timely updates and status tracking. Excellent collaboration and communication skills to work with cross-functional stakeholders (marketing, data, development, project management). Capable of following defined SOPs, checklists, and Desktop Procedures to ensure consistency and quality in campaign builds. What are we looking for? ?Hands-on experience with Braze, including journey workflows, audience segmentation, dynamic content, and landing page management. Solid understanding of campaign execution processes, covering multi-channel campaigns (Email, SMS, Push, Direct Mail, Social, Paid). Strong quality assurance (QA) skills with the ability to thoroughly test campaign components, data queries, and workflows for functionality and accuracy. Proficiency in data validation, ensuring correct audience targeting, segmentation logic, and personalization in campaign setup. Experience with automation and journey testing, verifying correct message flow and audience progression through lifecycle campaigns. Working knowledge of SQL and JavaScript to support technical validation and troubleshoot campaign-related issues. Understanding of marketing automation principles, including triggers, scheduled sends, and engagement-based logic. Ability to analyze campaign performance metrics and assist in identifying opportunities for campaign optimization. Strong problem-solving and debugging abilities to resolve technical or configuration issues during QA cycles. Adherence to data privacy regulations, anti-spam laws, and industry best practices for campaign Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 8.0 years

5 - 9 Lacs

mumbai

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About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : SAP BusinessObjects Data Services Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather and analyze requirements, creating design specifications, and ensuring that the applications align with business objectives. You will also engage in testing and validation processes to ensure the applications function as intended, while continuously seeking opportunities for improvement and optimization. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Engage in the documentation of application designs and requirements to ensure clarity and alignment among team members.- Collaborate with cross-functional teams to ensure that application designs meet both technical and business needs. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BusinessObjects Data Services.- Strong understanding of data integration and transformation processes.- Experience with ETL (Extract, Transform, Load) processes and tools.- Familiarity with database management systems and SQL.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 3 years of experience in SAP BusinessObjects Data Services.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 8.0 years

8 - 12 Lacs

mumbai

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About The Role Skill required: Marketing Operations - Salesforce Marketing Cloud Designation: Custom Software Engineering Sr Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designDesign, implement, develop & manage Salesforce Marketing Cloud. A CRM platform that allows to create and manage marketing relationships and campaigns with customers. It is an integrated solutions for customer journey management, email, mobile, social, web personalization, advertising, content creation and mgmt and data analysis. Custom scripting languages used to personalize landing pages, create applications, construct cross-channel templates or layouts. What are we looking for? Salesforce Marketing Cloud Expertise:In-depth knowledge of SFMC functionalities, including Email Studio, Mobile Studio, Automation Studio, and Journey Builder. Knowledge of SQL and AMPscript for data segmentation and dynamic content creation within SFMC. Campaign Management:Proficiency in configuring and customizing SFMC components, including data extensions, email templates, and automations.Best Practices:Strong understanding of email marketing best practices, including deliverability, segmentation, personalization, and A/B testing. Problem Solving:Strong problem-solving skills and the ability to troubleshoot and resolve technical issues related to SFMC and campaign execution. Collaboration Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders. Attention to Detail:A keen eye for detail and ability to manage multiple campaigns simultaneously in a fast-paced environment.API Integration:Exposure to API integration to fully utilize SFMC s API capabilities.Marketing Automation Best Practices:Knowledge of Marketing Automation best practices.Salesforce Marketing Cloud Social Studio:End to end understanding of SFMC Social Studio.HTML and CSS:Familiarity with HTML and CSS for email template customization.Reporting and Analysis:Experience in campaign reporting and analysis, including tracking key performance indicators (KPls) and providing actionable insights. Roles and Responsibilities: Campaign Planning and Requirements Gathering:Collaborate with Project Manager and/or marketing stakeholders to understand campaign objectives and requirements by carefully reviewing briefs and seeking clarification before the build along with highlighting risks (if any) Assist in the execution of campaign strategies, including audience segmentation, journey mapping, and content creation.Provide guidance on leveraging SFMC capabilities to achieve campaign goals effectively. SFMC Configuration and Development:Configure and customize SFMC components, including data extensions, email templates, landing pages, and automations, to support campaign execution.Build and maintain various standard data extensions/customer master within SFMC for accurate segmentation and personalization.Create and manage automated journeys, including welcome series, nurture campaigns, and triggered communications. Campaign Execution and Management:Set up and execute email, SMS, direct mail, social/paid and other marketing broad cast or joumey-based campaign using SFMC tools.Create Cloud pages within SFMC tool as per brief provided.Ensure accurate targeting and segmentation of campaign audiences.Monitor campaign performance and engagement metrics, providing regular reporting and analysis to stakeholders.Conduct A/B testing and optimization to improve campaign effectiveness and customer experience.Troubleshoot and resolve any technical issues related to campaign execution. Work Orchestration and Data hygiene:Fully understand ticketing/request management tool and accurately record updates, data points, timestamps etc. to provide seamless campaign experience to both internal and external stakeholders.Adhere to all Desktop Procedures (DTPs) / Standard Operating Procedures (SOP) along with checklist and other important process document to carry out all required tasks. Complete all required reports so that accurate numbers are reported to both client and leadership. Qualification Any Graduation

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1.0 - 3.0 years

1 - 4 Lacs

mumbai

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About The Role Skill required: Marketing Operations - Quality Management Designation: Quality Auditing Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designAct of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. What are we looking for? Reporting to the AI Monitoring Lead, the AI Monitoring Analyst plays a key role in maintaining the AI Daily Monitoring process. The AI Monitoring Analyst will need to ensure that daily logs are scored effectively within the defined SLAs. In this role you will work closely with your peer group to score a high volume of logs every day. You will be responsible to keep daily logs up to date by filling out the necessary log details with accuracy. You will do this by reviewing AI bot responses to determine if the summarization of the response meets our criteria of an acceptable response. Each log picked up will need to be completed as per guidelines and assigned for further action. There will be meetings that you will need to attend and provide supporting evidence as to why a log was scored for additional review. Finally, it will be your responsibility to ensure that logs that need content or development fixes are transferred to the correct intake platform for execution. Communication Strong communication skills, reading comprehension, writing and oral presentation skills required. Jira or Workflow Tool Knowledge You will be using both CIBC proprietary tool to process logs and jira to complete work. Experience with a project management tool will be an asset to this role. Basic Generative AI Knowledge:Working knowledge of how the Generative AI framework is configured will help you understand the chatbot responses and how the summarizations are being created. Collaboration with a one-team approach:Work closely as a team with our immediate team, business stakeholders and technology partners to achieve a high level of accuracy. Deliver with speed:You work with a sense of urgency to coach and motivate the team to achieve daily targets. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 8.0 years

5 - 9 Lacs

mumbai

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About The Role Project Role : Application Designer Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements. Must have skills : User Experience (UX) Design Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. Your typical day will involve collaborating with cross-functional teams to gather insights, brainstorming innovative design solutions, and ensuring that the applications align with user needs and business objectives. You will engage in iterative design processes, creating wireframes and prototypes, while also participating in user testing to refine the applications based on feedback. Your role will be pivotal in translating complex requirements into user-friendly designs that enhance the overall user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with stakeholders to gather and analyze user requirements.- Create wireframes, prototypes, and user interface designs that meet business needs. Professional & Technical Skills: - Must To Have Skills: Proficiency in User Experience (UX) Design.- Good To Have Skills: Experience with user research methodologies.- Strong understanding of interaction design principles.- Familiarity with design tools such as Sketch, Adobe XD, or Figma.- Ability to conduct usability testing and analyze user feedback. Additional Information:- The candidate should have minimum 3 years of experience in User Experience (UX) Design.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

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1.0 - 3.0 years

3 - 6 Lacs

mumbai

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About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Customer CareCustomer SatisfactionCustomer Communications Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 10.0 years

12 - 20 Lacs

mumbai, delhi / ncr, bengaluru

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Requirement Gathering: Collaborate with stakeholders to gather and document business requirements related to identity and access management. Analysis and Design: Analyze business processes and design IAM solutions that meet security and compliance requirements. Implementation Support: Work with IT and cybersecurity teams to implement IAM solutions, ensuring they align with business needs. User Access Management: Oversee the management of user accounts, roles, and permissions within the IAM system. Policy Development: Develop and enforce IAM policies and procedures to ensure secure access to systems and data. Vendor Management: Manage relationships with IAM solution vendors, ensuring they deliver quality services and products. MI Reporting: Create and maintain management information (MI) reports to track IAM metrics, analyze trends, and provide insights for continuous improvement. Training and Support: Provide training and support to users on IAM processes and tools. Audit and Compliance: Participate in IAM audits and ensure compliance with regulatory requirements. Preferred candidate profile Proven experience as an IAM Business Analyst or similar role. Strong understanding of IAM principles and best practices. Experience with IAM tools and technologies (e.g., Active Directory, SSO, MFA). Excellent analytical and problem-solving skills. Strong communication and interpersonal skills. Ability to manage multiple projects and priorities. Professional certifications in IAM (e.g., Certified Identity and Access Manager (CIAM)). Knowledge of cybersecurity principles and practices. Proficiency in creating and analyzing MI reports. Experience in vendor management and negotiation. Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, India

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2.0 - 7.0 years

6 - 10 Lacs

mumbai

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3. ERP Customer Support Manager (Mumbai) Responsibilities: Manage ERP support operations and ensure SLA adherence. Coordinate between clients and internal support teams. Drive continuous improvements in ERP service delivery. Lead, mentor, and train ERP support staff. Requirements: 2+ years of experience in ERP customer support/management. Strong communication and leadership skills. Ability to handle client escalations and deliver timely resolutions.

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10.0 - 15.0 years

8 - 13 Lacs

mumbai, delhi / ncr, bengaluru

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"We are seeking a Sr. Data Engineer to join our Data Engineering team within our Enterprise Data Insights organization to build data solutions, design and implement ETL/ELT processes and manage our data platform to enable our cross functional stakeholders. As a part of our Corporate Engineering division, our vision is to spearhead technology and data-led solutions and experiences to drive growth & innovation at scale. The ideal candidate will have a strong Data Engineering background, advanced Python knowledge and experience with cloud services and SQL/NoSQL databases. You will work closely with our cross functional stakeholders in Product, Finance and GTM along with Business and Enterprise Technology teams. As a Senior Data Engineer, you will: Collaborating closely with various stakeholders to prioritize requests, identify improvements, and offer recommendations. Taking the lead in analyzing, designing, and implementing data solutions, which involves constructing and designing data models and ETL processes. Cultivating collaboration with corporate engineering, product teams, and other engineering groups. Leading and mentoring engineering discussions, advocating for best practices. Actively participating in design and code reviews. Accessing and exploring third-party data APIs to determine the data required to meet business needs. Ensuring data quality and integrity across different sources and systems. Managing data pipelines for both analytics and operational purposes. Continuously enhancing processes and policies to improve SLA and SOX compliance. You'll be a great addition to the team if you have: Hold a B.S., M.S., or Ph.D. in Computer Science or a related technical field. Possess over 5 years of experience in Data Engineering, focusing on building and maintaining data environments. Demonstrate at least 5 years of experience in designing and constructing ETL/ELT processes, managing data solutions within an SLA-driven environment. Exhibit a strong background in developing data products, APIs, and maintaining testing, monitoring, isolation, and SLA processes. Possess advanced knowledge of SQL/NoSQL databases (such as Snowflake, Redshift, MongoDB). Proficient in programming with Python or other scripting languages. Have familiarity with columnar OLAP databases and data modeling. Experience in building ELT/ETL processes using tools like dbt , AirFlow , Fivetran , CI/CD using GitHub, and reporting in Tableau. Possess excellent communication and interpersonal skills to effectively collaborate with various business stakeholders and translate requiremaob Title: Senior Software Engineer Full Stack Work Mode: Remote Timings: 11 AM 8 PM IST Budget: 110K/month (Contract) Apply: Send resumes with Current & Expected CTC to navaneetha@suzva.com About Us We are North America's largest pet registration platform, servicing over 250+ jurisdictions. Our mission is to provide every pet with a safe and happy home through innovative products like AI-powered pet tracking, lost pet alerts, and a first-of-its-kind mobile app for pet parenting. Role Overview Join the My We team to lead the transformation of the pet owner digital experience. As a Senior Full Stack Engineer, you'll help build scalable, modern experiences across the UX, API, and service layers. What You'll Do Develop new features end-to-end: UX to APIs to services Write clean, scalable, and maintainable code Implement REST/ GraphQL APIs & database migrations Collaborate with designers & PMs to deliver intuitive user experiences Lead discussions around architecture and technical decisions Participate in scrum ceremonies and peer code reviews Optimize performance and reduce technical debt Uphold accessibility and testing best practices What You Should Have Degree in CS or related field (or equivalent experience) 5+ yrs client-side JS (Vue.js) & REST/ GraphQL API experience 5+ yrs with relational DBs (MySQL preferred) 2+ yrs with server-driven UI frameworks (e.g., Symfony UX, Laravel Livewire) Familiarity with Figma, TailwindCSS and UI systems Experience writing tests (unit, E2E, feature) Strong Git/version control and SDLC understanding Experience working in cross-functional agile teams Excellent communication, code review, and architecture leadership skills A problem-solving mindset and team-oriented spirit Added bonus if you also have: A good understanding of Salesforce & Netsuite systems Experience in SAAS environments Designed and deployed ML models Experience with events and streaming data Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, India,remote

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8.0 - 13.0 years

9 - 13 Lacs

mumbai, delhi / ncr, bengaluru

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Key Responsibilities Design and develop ETL/ELT workflows using Oracle Data Integrator (ODI). Build stored procedures and data warehouse schemas (fact & dimension tables). Collaborate with DBAs for SQL script execution and schema deployment. Develop Python scripts to automate API-based data ingestion. Analyze data sources and align models with BRD. Implement data validation, profiling, and data quality monitoring practices. Apply best practices for metadata management, query optimization, and performance tuning. Work closely with stakeholders to communicate technical solutions effectively. Required Skills 5+ years of hands-on experience with ODI Strong in SQL, data modeling, ETL/ELT concepts Experience with data warehousing and schema design Proficiency in Python for API integrations Excellent communication, problem-solving, and analytical abilities Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, India,remote

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5.0 - 8.0 years

9 - 13 Lacs

mumbai

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About The Role Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. What are we looking for? ?Initiate, execute and manage multi-channel campaigns and automated flows (email, push, in-app, onsite)?Identify audiences and target groups to deliver the most relevant content for them, to engage, retain and maximize customer lifetime value?Optimize campaign performance through continuous analysis and testing?Improve processes and create efficiency by implementing automation strategies ?Forecast and report on campaign performance ?Collaborate with stakeholders from tech, product, brand, UX, data teams to successfully plan and execute end-to-end projects and campaigns?Routinely test and develop our CRM tools?Report to CRM management regularly on the status of activities/campaigns. Liquid and SQL knowledge is requiredSolid hands-on experience in CRM or multi-channel marketing.Experience in working with CRM tools (Braze ideally, other tools considered)Good understanding of the tech CRM landscape and main trends in the industry.Analytical skills, ability to work with KPIs and create reports and convert insights into next-step actionsCustomer-centric & strategic mindset, knowledge about how to drive loyalty and retentionCross-department stakeholder managementAbility to work with HTML and CSS. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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3.0 - 8.0 years

5 - 9 Lacs

mumbai

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About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Azure Data Services Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to enhance application functionality and user experience, contributing to the overall success of the projects you are involved in. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application specifications and user guides.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure Data Services.- Strong understanding of cloud computing concepts and architecture.- Experience with application development frameworks and methodologies.- Familiarity with database management and data integration techniques.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Azure Data Services.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

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3.0 - 5.0 years

3 - 7 Lacs

mumbai

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About The Role Skill required: Marketing Operations - Digital Project Management Designation: Visual Design Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? The Project Manager will be responsible for the overall video production work from initiation to delivery. The project manager will be with main contact and point of coordination between leadership and senior video producers. Will liaise with client or onsite leads for project definition and related activities. ROLE AND RESPONSIBITIES:Responsible for project schedules, quality requirements, resource allocation, risk, requirements, operational issues, Incident and change management To measure SLAs and KPIs and relevant scorecards and providing solutions and taking action in coordination with seniors on issues/concerns Identifies issues/risks in a timely manner and develops/implements appropriate risk response, leveraging senior and executive management support when required Maintaining schedule and delivery oversight for projects including the setting of project priorities and milestones Running meeting with key stakeholders and client project coordinators and where necessary, leading the discussions Ensures that all productions and technical operations support corporate objectives and brand requirements, meeting internal and external quality standards, and effectively meets the clients goals. Stay abreast of new trends in content and technology in the video production communities and suggest new ways to implement these trends/technologies To present/showcase the concepts or story build to client or leadership Guide team on best practices, new technologies and tools in the market Manage workload effectively prioritize time to maximize productivity while maintaining standards of creativity and quality Consistently demonstrate professionalism and design best practices Thinks and Acts Decisively The ability to anticipate issues and to proactively ensure that they do not materialize is required What are we looking for? Bachelors degree in Design/ Communications/ Visual Design/Broadcast/Digital Media (a MUST)5+ years experience in creating compelling and engaging digital video content Advanced understanding of entire production process, including direction fundamentals, and strong post-production skills Experience of managing a team of 5 + Excellent administrative, multi-tasking and organizational skills Excellence in MS Office Suite, MS Outlook, Internet Excellent communication and people skills Good presentation skills Strong time and resource management skills Knowledge of all major tech and tools related to video production and 3D Team-oriented attitude and strong work ethic Ability to shift priorities quickly & change direction Excellent written and verbal communication skills in English Autonomy in balancing day to day workload, priorities, and schedule is expected. Flexibility to work in any work shifts or rotational shifts as required Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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1.0 - 5.0 years

2 - 5 Lacs

mumbai, hyderabad, chennai

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Job Opportunity: AR Caller Locations: Hyderabad | Mumbai | Chennai | Bangalore Package: Up to 4.5 LPA + 2-Way Cab Facility Interview Mode: Virtual / Walk-in (based on location) Position Overview We are seeking experienced AR Callers with a minimum of 1 year of expertise in Accounts Receivable (AR) calling. The ideal candidate will be responsible for following up with insurance companies, resolving denials, handling appeals, and ensuring accuracy in claim management processes. Experience Required Minimum 1+ year of AR Calling experience (mandatory) Key Responsibilities Follow up with insurance companies regarding claim status Handle denials, appeals, and billing issue resolution Ensure accuracy in claim processing and achieve productivity targets Escalate unresolved issues in a timely manner Maintain professional communication and client satisfaction Work Mode Work from Office Job Locations Hyderabad Mumbai Chennai Bangalore Qualification Intermediate or Graduation(any discipline) Notice Period Immediate Joiners Preferred (030 Days) How to Apply Interested candidates can share their updated resume via WhatsApp: HR Contact: Ramya – +91 76800 03242 Availability: 9:30 AM – 6:30 PM Refer your friends and help them explore this opportunity!

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12.0 - 20.0 years

25 - 30 Lacs

mumbai, hyderabad, chennai

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Monitoring & Driving PAN India operations and Sales Involve in Business Upliftment and generating Business for the company Designing & implementing operational processes, system & policies Monitoring Quality & Training. Required Candidate profile P&L & budget monitoring and control Ensuring organic growth of the business Ensuring smooth functioning of backend support systems Driving & evaluating KPI’s.

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10.0 - 15.0 years

25 - 40 Lacs

mumbai, delhi / ncr, bengaluru

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Immediate Hiring: Technical Architect | Java + Spring Boot + JSP + Kafka | US Client Railinfotech Hi Everyone, We are looking for an experienced Technical Architect with strong expertise in Java, Spring Boot, JSP, and Kafka to join our team for a US-based client ( Railinfotech ). Job Details: Role: Technical Architect Experience: 15+ Years Client: Location: Hyderabad (Hybrid Model) Timings: 4 PM 12 AM IST (US Shift) Notice Period: Immediate Joiners Only Required Skills: 15+ years of experience in Java/J2EE application architecture & development Strong expertise in Spring Boot, JSP, and Kafka Experience in designing large-scale, high-performance, and scalable enterprise applications Hands-on experience in microservices architecture Ability to provide technical leadership and mentor teams Excellent problem-solving & decision-making skills Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, India,remote

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7.0 - 11.0 years

6 - 11 Lacs

mumbai

Work from Office

About The Role Skill required: Marketing Operations - Social Media Strategies Designation: Digital Mktg Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Marketing strategy for social media and emerging marketing channels that facilitates community building, engagement, and customer experience. Strategy includes understanding of key audience segments, business and marketing opportunities, campaign and supporting content development, role of channel, and measurement. Role requires Digital Marketing Ads & Promotion creation/design oWork closely with local teams or market leads to coordinate last-minute or real-time post requests, ensuring content is delivered promptly and in alignment with regional requirements or time-sensitive opportunities.oCommunicate effectively with internal teams, stakeholders, and content creators to gather and share information, ensuring smooth content deliveryoProactively identify potential scheduling conflicts or gaps in the content calendar and flag them to the Delivery Lead, suggesting alternatives or solutions as necessary.oCoordinate with cross-functional teams (e.g., content creators, design, and community managers) to resolve conflicts and maintain content flow without disrupting ongoing campaigns or initiativesoEnsure all posts are tagged correctly with appropriate hashtags, mentions, and metadata, ensuring content visibility and discoverability.oAlign content with platform-specific best practices for tagging, keyword optimization, and SEO to enhance engagement and organic reach.oStay updated on social media trends, hashtag usage, and platform algorithm changes to ensure content performs at its best.oAssist the Social Media and Analytics teams by tracking the performance of published content, identifying trends, and providing insights to inform future content strategies.oRegularly review engagement metrics (likes, shares, comments, impressions, etc.) and provide feedback to the content team to optimize future postso What are we looking for? oSchedule and publish approved social media content on designated platforms (e.g., Facebook, Instagram, Twitter, LinkedIn) using the clients selected scheduling tools (e.g., Hootsuite, Sprinklr, Buffer, etc.).oEnsure that content is posted according to the specified times, ensuring optimal reach and engagement based on target audience insights and platform algorithmsoMaintain and update the publishing calendar across multiple brands, campaigns, and markets. Ensure that content is aligned with overall marketing and communication strategies.oActively monitor and adjust the calendar to accommodate seasonal, regional, and promotional changes while avoiding content overlap or gapsoReview all content before scheduling, ensuring that captions, hashtags, visuals, and other associated media are accurate, aligned with brand voice, and appropriate for the target audience.oEnsure that each post follows the brand guidelines and maintains consistency in tone, messaging, and imagery across all platforms.oDouble-check spelling, grammar, and formatting to ensure posts are polished and professional.oStay informed about the latest trends, features, and updates on major social media platforms and provide recommendations for platform-specific optimizations.oSuggest content or campaign adjustments based on performance metrics or emerging trends in the social media spaceoProvide general support in managing content-related tasks and requests from other teams, including handling last-minute requests and campaign changes as they arise.oOccasionally assist with the content creation process by providing input on copy, visuals, or campaign direction when needed. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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2.0 - 7.0 years

11 - 15 Lacs

mumbai

Work from Office

Job Opening: Storage & SAN Administrator Experience Level: 5+ Years Relevant Experience Expected CTC: Please mention in the resume Job Description (JD) We are hiring a skilled SAN & Storage Administrator to join our team in Navi Mumbai with at least 5 years of relevant experience in storage infrastructure management. A. Administration & Monitoring Daily management of SAN & storage environments. Collaborate with customer storage support teams. Participate in troubleshooting tasks and workflow enhancements. Manage storage operations and systems-level maintenance. Track storage usage trends and plan capacity. Maintain documentation, reporting, and procedures. Perform storage allocations to server infrastructure. B. Infrastructure Event Management Capacity management and trend analysis. Monitor SAN switch and storage subsystem capacity. Analyze performance and support future growth planning. C. Problem Resolution & RCA Conduct preliminary diagnostics and documentation. Coordinate with Hitachi Global Support for incident management. Maintain compliance with change management policies. D. Maintenance & Implementation Perform routine storage maintenance per Hitachi standards. Manage the implementation of additional storage infrastructure and services. E. Mentorship Train and mentor junior administrators. F. Solution Design Oversee installation, configuration, and de-provisioning of storage solutions. G. Performance Management Tune and analyze capacity; recommend remediation strategies. H. Disaster Recovery & Continuity Develop and maintain DR procedures and documentation. Manage data movement, replication, and DR testing. Skill Requirements 5+ years of hands-on experience with SAN & NAS storage infrastructure. Expertise with Hitachi Storage systems and Brocade Switches. Exposure to Unified Compute Platforms and OS-level operations (including basic cluster management). Strong communication skills (both verbal and written).

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3.0 - 8.0 years

4 - 8 Lacs

mumbai

Remote

1)Identify potential Industrial sales partners. 2)Product demonstrations and Presentations. 3)Willing to travel to Industrial areas in Western India. 4)Train and educate channel partners. 5)Having Experience in the safety industry and Machine tools.

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8.0 - 13.0 years

4 - 8 Lacs

mumbai

Remote

#JobOpening | #ThermoFisherSampleManagerLIMS | #LIMSDeveloper | #Remote | #Mumbai | #FullTime | #LabcorpProject (Remote option available) Relevant (10+ Preferred) Shift: 1st Shift (India) India_1_Shift Summary: We are looking for an experienced Thermo Fisher Sample Manager LIMS Developer to join the Labcorp project. This role involves working closely with cross-functional teams to analyze business requirements, design and develop technical solutions, and maintain LIMS applications throughout the software development lifecycle. The candidate will be responsible for ensuring solutions are efficient, compliant with company standards, and aligned with IT strategies. Roles & Responsibilities: Design, develop, and implement enhancements in Thermo Fisher Sample Manager LIMS. Analyze requirements from internal and external clients, providing optimal solutions. Ensure timely delivery of solutions adhering to company SOPs and quality standards. Maintain daily system support and development activities. Participate in design reviews, peer code reviews, and unit testing. Manage the full software lifecycle including design, coding, testing, deployment, and maintenance. Provide technical support to project teams and clients. Accurately estimate development efforts and timelines. Document system modifications and enhancements. Professional & Technical Skills: Must-Have: 10+ years development & configuration experience in Thermo Fisher Sample Manager LIMS. Strong proficiency in C#, .NET, VGL. Expertise in Sample Manager LIMS reporting and workflow design. Skilled in Oracle and SQL (queries, stored procedures). Ability to integrate DevOps capabilities into LIMS applications. On-call availability for global operational support. Certified technical professional in relevant technology. Preferred: Agile methodology exposure. Knowledge of laboratory testing workflows. Familiarity with ALM for unit testing and peer review. Strong coding principles and best practices.

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7.0 - 11.0 years

8 - 12 Lacs

mumbai

Work from Office

About The Role Skill required: Employee Services - Employee Data Process Design Designation: Delivery Operations Team Lead Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costsEmployee Services - More into query/case managementThe design of employee data processes to manage employment data, records and transactions using standard technologies and processes. What are we looking for? Ability to manage multiple stakeholdersAbility to establish strong client relationshipResults orientationCorporate planning & strategic planningThought leadership Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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5.0 - 8.0 years

7 - 11 Lacs

mumbai

Work from Office

About The Role Skill required: Marketing Operations - Quality Management Designation: Digital Mktg Advisory Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/design. Act of overseeing all activities and tasks needed to maintain a desired level of excellence. This may include the determination of a quality policy, creating and implementing quality planning and assurance, and quality control and quality improvement. Strong communication skills and the ability to work cross-functionally in a fast-paced environment.Experience with campaign tools (e.g. Airtable, Asana, Sprinklr, CreatorIQ) or QA platforms.Understanding of brand safety and legal requirements in influencer content.Proactive mindset and ability to spot errors others miss What are we looking for? Campaign QA OversightoReview influencer content, briefs, and schedules to ensure alignment with campaign KPIs, brand guidelines, and compliance requirements.oValidate campaign setup accuracy across all activation platforms and trackers.Pre-Launch Checks & Issue ResolutionoConduct thorough pre-launch quality checks, identifying and resolving inconsistencies or errors in collaboration with influencer managers and content teams.oAct as a secondary line of defense for campaign QA, catching issues before client delivery.Stakeholder CoordinationoWork with the Activation Analyst and Content Manager to ensure all tasks and timelines align with approved workflows.oFlag delivery risks, delays, or quality concerns early to relevant stakeholders and support mitigation steps.Reporting & Feedback LoopoTrack QA issues and resolutions for post-campaign analysis.oContribute to internal QA process improvement by identifying recurring challenges and proposing solutions.experience in marketing operations, content QA, campaign execution, or a similar role.Attention to detail and strong organizational skills are a must.Familiarity with influencer marketing, digital content review, and campaign workflows is a plus. Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

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8.0 - 13.0 years

6 - 10 Lacs

mumbai, delhi / ncr, bengaluru

Hybrid

Urgent Requirement Senior Salesforce Developer (Permanent Role) Position Type: Full-time | Mode: Permanent | Work Location: Remote Shift Timing: 3:00 PM 12:00 AM IST Joining: Immediate Only Primary Skills (Must-Have) Apex Programming JavaScript Lightning Web Components (LWC) Aura Framework Omniscript Sales Cloud Marketing Cloud Salesforce Industries CPQ ( Vlocity CPQ) RESTful APIs & SOAP Services Third-party Integrations Key Responsibilities Design and develop complex Salesforce applications using Apex, LWC, and Aura components. Build and customize UI components leveraging AuraBundles and LWC for scalable Salesforce apps. Integrate Sales Cloud, Marketing Cloud, and Vlocity CPQ features to enhance business processes. Develop and maintain Omniscripts and custom UI interfaces. Work with external APIs using REST and SOAP for seamless data exchanges. Collaborate with business stakeholders to gather requirements and deliver high-quality solutions. Maintain code quality with reusable, scalable, and testable practices. Participate in code reviews, performance tuning, and deployment planning. Candidate Requirements Experience: Minimum 7 years in Salesforce development. Strong command of LWC, Aura, and custom component development. Hands-on experience in Salesforce Industries ( Vlocity CPQ) is highly desirable. Proficient with integrations using RESTful APIs and SOAP. Must be available to work 3:00 PM 12:00 AM IST. Immediate joiners only will be considered. Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, India,remote

Posted 17 hours ago

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5.0 - 10.0 years

8 - 12 Lacs

mumbai, delhi / ncr, bengaluru

Hybrid

"# JobOpening | #Application Developer | #OracleUIM | #Remote | #PermanentPosition Location: Remote (India-based candidates only) Experience: Minimum 7.5 Years in Oracle Communications UIM Summary: We are looking for an experienced Application Developer specializing in Oracle Communications Unified Inventory Management (UIM) for a permanent remote position. You will design, build, and configure applications to meet business process and application requirements, collaborating with cross-functional teams to ensure high-quality, high-performance solutions. Roles & Responsibilities: Serve as a Subject Matter Expert (SME) for Oracle UIM. Collaborate and manage teams to deliver successful outcomes. Make and guide team-level and cross-team decisions. Provide solutions to complex problems for immediate and extended teams. Mentor junior developers to improve technical skills and domain knowledge. Continuously assess, optimize, and improve application performance and usability. Professional & Technical Skills: Must-Have: Proficiency in Oracle Communications Unified Inventory Management (UIM). Strong understanding of application development methodologies. Experience with database management and optimization techniques. Familiarity with integration processes and related tools. Strong troubleshooting and application issue resolution skills. Additional Information: Minimum 7.5 years of experience in Oracle UIM required. 15 years of full-time education is mandatory. Permanent, full-time remote opportunity. Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune, India,remote

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