116800 Jobs in Mumbai - Page 23

About The Role Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Assoc Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/design. Braze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. Evaluates and streamlines business processes to maximize efficiency and effectiveness within the team and with the clientParticipates in strategic planning meetings with the client and manages client expectations in terms of support and deliveryLeads, manages, and coaches the Braze Campaign developers team with shared focus on growth of existing skillset What are we looking for? End to end implementations with Braze (Email template implementation to Data Segmentation/Canvases knowledge)Lead strategy and architecture sessions and communicate design options to clients (good to have)Manage administration of customer communication campaigns across the cloud, either in each function (email, SMS, Push, Cloud Pages), or leveraging Canvas to deliver multi-touch communications.Liquid and SQL knowledge is requiredEstablish best practice application support methodology and processes, including maintenance and support roadmaps, processes and technical documentationRequirement gathering, analysis, solution and design of new interfaces/integrations within scopeEvaluate new functionalities for the platform that enables new channels or integrations that can be used across brandsDevelopment, Testing, Deployment of new campaigns/integrations and releasesTroubleshoot complex problems, gap analysis and process improvementInvestigate, resolve, test and deploy incidents as assignedMonitors system performance, and verifies that peripheral integrations are functioning as expectedMonitor key data propagation & integration process Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Lightning Web Components Good to have skills : Salesforce Lightning Aura ComponentsMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure project milestones are met, facilitating discussions to address challenges, and guiding the development process to align with organizational goals. You will also engage in strategic planning sessions to enhance application functionality and user experience, ensuring that the solutions provided are effective and efficient. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Mentor junior team members to enhance their skills and knowledge.- Facilitate workshops and meetings to gather requirements and feedback from stakeholders. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Good To Have Skills: Experience with Salesforce Lightning Aura Components.- Strong understanding of web development principles and best practices.- Experience with JavaScript frameworks and libraries.- Familiarity with Agile methodologies and project management tools. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : Salesforce Lightning Web Components Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Lead, you will lead the effort to design, build, and configure applications, acting as the primary point of contact. Your typical day will involve collaborating with various teams to ensure that application development aligns with business objectives, overseeing project timelines, and facilitating communication among stakeholders to drive successful project outcomes. You will also engage in problem-solving activities, providing guidance and support to your team while ensuring adherence to best practices in application development. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate training and knowledge-sharing sessions to enhance team capabilities.- Monitor project progress and implement necessary adjustments to meet deadlines. Professional & Technical Skills: - Must To Have Skills: Proficiency in Salesforce Lightning Web Components.- Strong understanding of web development principles and best practices.- Experience with JavaScript frameworks and libraries.- Familiarity with Salesforce platform features and capabilities.- Ability to troubleshoot and resolve technical issues efficiently. Additional Information:- The candidate should have minimum 5 years of experience in Salesforce Lightning Web Components.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/design. Braze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. Ability to prioritize tasks, complete assignments and Multitask.Working experience on JIRA or Workfront would be an advantage Need to have an ability to effectively handle tight deadlines and multiple projectsManaging client expectations with regards to quality and timelinesGood at interacting with clients over phone or emailWorking with different teams to get the project completed by meeting the required quality standardsExperience in handling Microsoft Office production (Excel, PowerPoint, Word, Project)Working experience with campaign managementQuick learner and ability to highlight risks and issuesAbility to honor commitments and deadlines on assigned task What are we looking for? ?Understanding client requirements for developing email and other omni-channel content?Managing the email content and getting it created as per the requirements provided by client?Maintaining high quality standards for the email content and ensuring the timelines are met ?Adhering to compliance and regulatory requirements?Follow ups with Marketing Manager for the required feedback/approvals?Communication/support to the onshore team?Co-ordinating with various stakeholders?Constantly updating the campaign status to stakeholders and red flag if there are any issues?Create and execute project work plans and revise them as appropriate to meet changing needs and requirements of the brand?Lead Business discussions and manage client expectations on the project and is able to negotiate/align on plansProject Management is a must. Knowledge of Braze platform will be an added advantageMinimum 4-6 years experience on Project Management Certifications like PMP will be an added advantageExcellent Communication SkillsBachelors degree, willing to work across different shiftsHighly organized, detail oriented, and results focused Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Marketing Operations - Creative Design Designation: Creative Production Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designCreative design is a process that uses digital and physical design tools and core design training to create comps and final art that bring creative concepts to life for marketing purposes. What are we looking for? The Media / Graphics Designer produces complex assets used in the development of digital interfaces based on graphics standards, user experience and best practices to generate web content (e.g. images, video, banners, animations, etc.)Produces quality art files for advertising, and communication materials, which meet the technical and conceptual needs of the client.Creates original design ideas and layouts from created comps sent by the client or made for Creative Lead.Assembles static and animated banners for online advertising.Performs Quality Assurance on its own graphic deliverables.Understands design fundamentals (typography, composition, color theory, layout, balance, etc.), as well as web fundamentals.Understands universal interaction principles terminology.Keeps current on new graphic techniques and technologies, recommending changes as appropriate.Possesses basic knowledge in Adobe Creative Suite tools. Required:Adobe Photoshop, Illustrator and InDesign.Possesses basic knowledge in Microsoft Office tools:Required:PowerPoint, Word Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Global Mobility - Global Mobility Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? A Senior Analyst will be responsible for management of a team and continuously strives to enhance operating practices and deliver value added opportunities to optimize the effective provision of client service. The Senior Analyst will work as part of the management team striving to meet all SLAs, targets and objectives through effective staff management. Has hands on experience in Global Mobility coordinators are the primary point of contact for Mobility request related to business travels, assignments, domestic relocations and international transfers. Their role includes assessing the travel requirements, cost estimation and process visa applications, relocation support, tax support, benefits via applicable vendors. They coordinate with the assignees and the vendors to ensure that the process is moving ahead and provide required support where needed. Nature of Work:Immigration:Process or coordinate the preparation and submission of firm-sponsored visa applications based on local country requirements and procedures. Maintain required visa/employment authorization documentation. Document expiration dates in our database and monitor for expiration and coordinate extensions. Interface with firm-sponsored visa applicants and permanent residency applicants and the Department of Immigration. Interface with inbound/outbound assignees and HR as needed to assist with immigration process. Process and allocate service provider invoices.Policy Administration:Provide assistance to assignees, Payroll and Expense Team, Tax, Project Managers and HR with cross-border policy queries Distribute informational arrival/departure packs to inbound and outbound assignees.Provide advice and support to local HR and GU leads on permanent transfer options, in conjunction with Global Mobility Specialist, or Country Lead. Provide inputs to prepare costing for the appropriate option. Maintain regular communications with team on departmental and individual level performance expectations Manage Operations from process & measurement standpoint Work with client/Account Executive/Onshore team to define process and procedures Set and assess representative s performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basis Conduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc. Ensure performance and attendance issues and addressed promptly and consistently. What are we looking for? Provide advice and support to local HR and GU leads on permanent transfer options, in conjunction with Global Mobility Specialist, or Country Lead. Provide inputs to prepare costing for the appropriate option. Maintain regular communications with team on departmental and individual level performance expectations Manage Operations from process & measurement standpoint Work with client/Account Executive/Onshore team to define process and procedures Set and assess representative s performance expectations and performance, and create individual action plans and provide constructive feedback on performance to individuals on a regular basis Conduct briefings and team meetings for team status updates, Process updates, policy and procedures change, etc. Ensure performance and attendance issues and addressed promptly and consistently. Assist with scheduling and forecasting of staff to maintain optimal service provided Manage escalated customer enquiries / complaints Strong analytical and data management skills Analyse and propose process improvements consistently Strong focus on people Share best practices across the process & facilitate process improvements/cost reduction initiativesInteract and build a rapport with the respective onshore people and other stake holders to effectively manage process changes / metrics Drive Business ExcellenceProcess support:1. Read, understand and analyze client process as per the business rules as a subject matter expert. 2. Execute the process accurately and timely as a hands on processor. 3. Master the given process and help the team members to overcome process related queries 4. Escalate issues and seek advice when faced with complex issues/problems. 5. Pay close attention to quality of written and verbal English skills within Team. 6. Creates a logical plan, realistic estimates and schedule for an activity or project segment. 7. Ensure LWIs are followed and updated regularly and train the team members on process updates. 8. Ensure process controls are in place; Maintain, validate and update process documentations as applicable to ensure compliance with documentation requirements. 9. Perform Root Cause Analysis on issues faces and suggest appropriate corrective action for current remediation and future control. 10. Must be able to propose process improvement ideas which can reduce time, improved accuracy or enhance controls. Roles and Responsibilities: 11. Participates in Knowledge Transfer of any process/client and acquires in depth knowledge of process as an team lead. 12. Participates in various internal or client initiatives related to Process. 13. Must have clear understanding of the existing matrices in the process, how they are measured and improvise the measurement system to make it more effective and transparent. Team support:1. Plan proper allocation of work. 2. Support Manager with Daily stats / reporting and MOS. 3. Enrich team members with a clear sense of direction and understanding of each others responsibilities. 4. To be available on the floor through the day to resolve process related issues. 5. Participate in Team building activities. 6. Create effective QC and Audit mechanism within process to ensure delivery on SLAs. 7. Assist in training/educating HRO personnel on learning and acquired skills in process. Qualification Any Graduation

KRA of First Mile & Return Operation Hub In-Charge 1. First Mile Operations Management Manpower planning and new rider onboarding Ensure smooth and timely pickup of shipments from sellers. Monitor vehicle utilization, load factors, and cost-efficiency. Track daily volumes, dispatch timeliness, and SLA adherence. Ensure proper shift planning, manpower allocation, and productivity tracking. Manage team of delivery associates/TLsTimely connection , control on zero pick sellers, long tail routes Rider process training and review 2. Returns Operations Handling Ensure accurate segregation of RTO (Return to Origin), customer returns, and damaged goods. Manage team of delivery associates/TLsCoordinate with the central team for faster returns processing and closures for disputed sellers Ensure proper shift planning, manpower allocation, and productivity tracking. Drive team motivation, training, and discipline. Ensure strict adherence to SOPs related to security, scanning, sorting, and documentation. Share daily/weekly reports on key metrics: pickup TAT, RTO %, exception cases, delays. Drive continuous improvement projects to enhance hub efficiency and reduce cost. Rider process training and review

About The Role Skill required: Marketing Operations - Braze Customer Engagement Platform Designation: Marketing Platform Auto Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designBraze is a customer engagement platform for multichannel marketing. Understand the delivery of platform capabilities for clients from architect, solutioning, development, testing. What are we looking for? ?Experience with email automation, triggers, and deployment. Strong working knowledge of HTML5, CSS3 as they are used in email specifically. Working knowledge in a programming language such as JavaScript?Experience with Liquid?Experience working with e-mail testing tools such as Litmus?Strong Problem-solving skills. Be responsible for staying current on industry trends offering ideas and solutions to client needs. Passionate & self-motivated and constantly looking for better ways to bring email concepts and development to new heights. Work independently in a structured team without close supervision. You understand cross-client, cross-platform, and cross-device compatibility.Solid hands-on experience in CRM or multi-channel marketing.Experience in working with CRM tools (Braze ideally, other tools considered)Good understanding of the tech CRM landscape and main trends in the industry.Customer-centric & strategic mindset, knowledge about how to drive loyalty and retentionCross-department stakeholder managementExperience with LiquidExperience working with e-mail testing tools such as LitmusWorking knowledge in a programming language such as JavaScript Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Employee Services - Workday Talent Management Designation: HR Service Delivery Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of the Employee & Org Data Mgmt Process and leveraging expertise to solve specific problems pertaining to Workforce Management. The role includes managing and leading a team of employees, communicating company goals, safety practices, and deadlines to the team, motivating team members, assessing performance, and providing help to management, including hiring and training. The role also involves keeping management updated on team performance and communicating concerns and policies among management and team members.Primary Responsibilities / Accountabilities:Delivery & Client management:Ensure adherence to designed processes, understand existing metrics, liaise with the Service Management Team, plan and monitor volume allocation strategies, create and implement governance mechanisms.ensure service measures and outcomes are met, manage service issues, escalations, and develop and maintain excellent relationships with internal and external clients.Subject Matter Expertise / Training / Updates / Quality / Documentation:Acquire in-depth knowledge of Employee & Org data Mgmt Processes, communicate and implement relevant process knowledge changes, ensure all process documentation is maintained, work on robust internal quality controls, and escalate issues when necessary.OE OPEX & Continuous Improvement:Liaise with the Business Excellence team, identify and implement improvement ideas, ensure process dashboards are reviewed, and ensure process controls are followed.Collaboration:Participate in various internal or client initiatives, liaise with Accenture Local IT, and work collaboratively with all internal and third-party stakeholders.Team Management & Team Development:Recruit and onboard new team members, ensure the team is adequately staffed, manage and improve people performance, create a performance-driven culture, conduct regular training, engage with the team, perform talent reviews, develop subject matter experts, ensure succession planning, enhance team morale, and be the first point of contact for escalation and resolution.Functional Competencies:Extensive experience in HR Processes, especially Workforce Data ManagementStrong MS Office and Excel skillsClient Interfacing skills (Email & Phone)English language proficiencyProficient with Business Excellence PracticesExcellent interpersonal skillsStrong customer orientationResilience and ability to work under pressureGood organizational, prioritization, and multi-tasking skills What are we looking for? Extensive experience in HR Processes, especially Workforce Data ManagementStrong MS Office and Excel skills SAP knowledge SAP experience Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Microsoft Azure PaaS Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and debugging processes to deliver high-quality applications that meet user expectations and business goals. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of application processes and workflows.- Collaborate with cross-functional teams to gather requirements and provide technical insights. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Azure PaaS.- Good To Have Skills: Experience with cloud-based application development.- Strong understanding of application lifecycle management.- Familiarity with DevOps practices and tools.- Experience in integrating applications with various APIs and services. Additional Information:- The candidate should have minimum 3 years of experience in Microsoft Azure PaaS.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for? Customer Support OperationsCustomer Experience (CX)Customer CareCustomer CommunicationsCustomer Satisfaction Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Talent & HR - SAP Talent & HR Designation: Delivery Operations Senior Analyst Qualifications: Any Graduation Years of Experience: 5 to 8 years What would you do? This role involves a deeper understanding of Payroll Admin and leveraging expertise to solve specific problems pertaining to payroll. The role includes managing and leading a team of employees, communicating company goals, safety practices, and deadlines to the team, motivating team members, assessing performance, and providing help to management, including hiring and training. The role also involves keeping management updated on team performance and communicating concerns and policies among management and team members.Delivery & Client Management:Ensure adherence to designed processes, understand existing metrics, liaise with the Service Management Team, plan and monitor volume allocation strategies, create and implement governance mechanisms, ensure service measures and outcomes are met, demonstrate strong customer service, manage service issues and escalations, create logical plans with realistic estimates, develop and maintain excellent relationships with internal and external clients, and ensure Business Continuity and Disaster Recovery Plans are up to date.Subject Matter Expertise / Training / Updates / Quality / Documentation:In-depth understanding of Payroll Processes, support in Knowledge Transfer, communicate and implement relevant process knowledge changes, ensure all process documentation is maintained, work on robust internal quality controls, escalate issues when necessary, and actively participate in process-related business meetings. What are we looking for? OE OPEX & Continuous Improvement:Liaise with the Business Excellence team, identify and implement improvement ideas, ensure process dashboards are reviewed, and ensure process controls are followed.Collaboration:Participate in various internal or client initiatives, liaise with Accenture Local IT, and work collaboratively with all internal and third-party stakeholders. Team Management & Team DevelopmentSAP knowledgeSAP experience Roles and Responsibilities: In this role you are required to do analysis and solving of increasingly complex problems Your day to day interactions are with peers within Accenture You are likely to have some interaction with clients and/or Accenture management You will be given minimal instruction on daily work/tasks and a moderate level of instruction on new assignments Decisions that are made by you impact your own work and may impact the work of others In this role you would be an individual contributor and/or oversee a small work effort and/or team Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Skill required: Marketing Operations - Social Media Strategies Designation: Digital Mktg Advisory Specialist Qualifications: Any Graduation Years of Experience: 7 to 11 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services. Marketing strategy for social media and emerging marketing channels that facilitates community building, engagement, and customer experience. Strategy includes understanding of key audience segments, business and marketing opportunities, campaign and supporting content development, role of channel, and measurement. Role requires Digital Marketing Ads & Promotion creation/designCollaborate with regional and local teams to ensure content is timely, relevant, and aligned with specific market needsProactively identify potential scheduling conflicts or last-minute changes in the content calendar, and work with internal teams to resolve these issues quickly.Troubleshoot and resolve issues related to content delays, publishing errors, or technical problems with scheduling toolsEstablish efficient processes for managing and addressing urgent content requests, ensuring minimal disruption to the overall publishing schedule.Work closely with design, content creation, community management, and analytics teams to ensure that all posts are on track and in alignment with campaign goals.Ensure smooth communication across teams regarding content deadlines, changes, and content-related requests.Serve as the primary point of contact for any scheduling or publishing concerns, ensuring that all teams are aligned on timelines and expectationsEnsure that all posts are correctly tagged, categorized, and include appropriate metadata (hashtags, mentions, etc.) to improve visibility and engagement.Ensure that content is optimized for search engines, following platform-specific best practices for tagging and SEO to maximize reach and engagement.Review and approve all metadata before content goes live, ensuring consistency across all posts.Track the performance of published content on a daily, weekly, and monthly basis, reporting on key metrics such as engagement, impressions, and reach. What are we looking for? Oversee the daily scheduling and publishing of approved content across social media platforms (Facebook, Instagram, Twitter, LinkedIn, etc.) using tools such as Hootsuite, Sprinklr, Buffer, etc.Ensure that content is scheduled to meet optimal posting times based on audience insights, platform algorithms, and campaign objectives.Ensure all posts are published as per the agreed-upon timelines, maintaining operational efficiency and consistency.Lead the quality check process for content, reviewing posts for spelling, grammar, visual consistency, accuracy of hashtags, and adherence to brand guidelines before publication.Implement operational best practices to streamline content review, ensuring all content is polished and aligned with brand tone and messaging.Create and enforce clear guidelines for the content team to follow during the review process to ensure operational efficiency and consistencyManage and update the content publishing calendar, ensuring content is scheduled according to campaigns, product launches, and market-specific needs.Ensure the calendar is continuously monitored and updated to avoid content overlaps, gaps, or scheduling conflicts.Provide operational feedback to the content and analytics teams based on post-performance, suggesting optimizations to improve engagement.Report on content trends, performance issues, or opportunities for process improvement based on real-time metricsContinuously assess and improve the operational processes related to content scheduling, publishing, and quality assurance to drive efficiency.Identify opportunities to automate or streamline repetitive tasks, ensuring the content publishing workflow is as efficient as possible.Develop and implement standard operating procedures (SOPs) for content publishing and quality control to ensure consistency and minimize errorsProvide operational support for any urgent content requests, last-minute campaign changes, or content-related emergencies.Support the team in addressing issues that may impact content delivery, providing quick solutions to maintain the schedule.Help maintain a smooth workflow for content creation, approval, and publishing as necessary. Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems May create new solutions, leveraging and, where needed, adapting existing methods and procedures The person would require understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor May interact with peers and/or management levels at a client and/or within Accenture Guidance would be provided when determining methods and procedures on new assignments Decisions made by you will often impact the team in which they reside Individual would manage small teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Incident Management Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements in Mumbai. You will play a crucial role in developing innovative solutions to enhance business operations and user experience. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead incident management processes effectively- Implement best practices for incident resolution- Analyze incident trends and recommend preventive actions1. Exp. supporting applications using Kafka and API.2. Monitoring CTRL-M jobs3. Understand concepts of ITIL 4. Experience in automation and using Jira, Metis and Confluence tools" Professional & Technical Skills: - Must To Have Skills: Proficiency in Incident Management- Strong problem-solving skills- Excellent communication and interpersonal abilities- Ability to work under pressure and meet deadlines- Good To Have Skills: Experience with ITIL framework1. L1/L2 Application support and Incident management 2. Experience using SQL and scripting languages (Bash, Shell, Korn)3. Command lines (Linux/Unix)" Additional Information:- The candidate should have a minimum of 5 years of experience in Incident Management- This position is based at our Mumbai office- A 15 years full-time education is required Qualification 15 years full time education

Looking for dynamic HR Professionals to: Manage end-to-end recruitment process Oversee HR operations, performance mgmt, training & Development Handle admin function Prior HR experience a Must. Uplift once career by being part of HR events and Surveys Health insurance Cafeteria Accidental insurance Women mentorship program

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Python (Programming Language) Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing application features, and ensuring that the applications function seamlessly within the business environment. You will also engage in problem-solving discussions and contribute to the overall success of the projects by implementing innovative solutions and best practices. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in Python (Programming Language).- Strong understanding of application development frameworks and methodologies.- Experience with database management and integration.- Familiarity with version control systems such as Git.- Ability to write clean, maintainable, and efficient code.- Experience in Langchain, langgraph, any agentic AI framework and proficiency in RAG. Additional Information:- The candidate should have minimum 5 years of experience in Python (Programming Language).- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP ABAP Development for HANA Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing innovative solutions that enhance the overall functionality of the applications you work on. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor project progress and ensure alignment with business goals. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP ABAP Development for HANA.- Strong understanding of application design principles and methodologies.- Experience with database management and optimization techniques.- Familiarity with integration processes and tools within the SAP ecosystem.- Ability to troubleshoot and resolve application issues efficiently. Additional Information:- The candidate should have minimum 12 years of experience in SAP ABAP Development for HANA.- This position is based at our Mumbai office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : ACI Universal Payment BASE24-Classic Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly to support organizational goals. You will also participate in testing and troubleshooting to enhance application performance and user experience, contributing to the overall success of the projects you are involved in. Must have skillsACI Universal Payment BASE24-Classic Minimum 6 years of relevant experience is required Job Requirements:Key Responsibilities1.The individual will provide level 2 level 3 support for BASE24 Applications2.The candidate will perform configuration changes as required and provide on-call support3.The candidate will perform preventive maintenance activities to ensure system stability, including certificate renewals and compliance with annual mandates from entities such as VISA, Mastercard, and Vocalink.4.The candidate will support client change management process and activities5.The candidate will support incident change and problem management activities along with break-fix support and stakeholder management6.The candidate demonstrates the ability to work independently and has progressed to become a Subject Matter Expert (SME).7.Contributes to resolving system-related issues by providing effective solutions and support within the BASE24 environment. Technical Experience1.6 plus years of systems engineering experience, specific to the BASE24 classic2.Demonstrated expertise configuring Tandem subsystems3.Must have COBOL85, TACL, TAL, BASE24 Classic knowledge.4.Practical experience with Tandem utilities such as FUP, Enscribe, Batchcom, Spoolcom, XPNET, Pathway, Meascom, Peruse and TSS.5.Have good knowledge on transaction routing, transaction authorization, ATM cutover, ATM balancing, configuration6.Experience with Support and exposure to ITIL practices are preferable7.Experience to work in Cards and Payments domain will be given preference Professional AttributesGood interpersonal communication skill is required Educational QualificationBachelors Degree in appropriate field of study or equivalent work experience Qualification 15 years full time education

About The Role Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Java Full Stack Development, React.js Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Developer, you will be responsible for designing, building, and configuring applications to meet business process and application requirements. You will collaborate with teams to ensure successful project delivery and contribute to key decisions. Roles & Responsibilities:- Expected to be an SME- Collaborate and manage the team to perform- Responsible for team decisions- Engage with multiple teams and contribute on key decisions- Provide solutions to problems for their immediate team and across multiple teams- Lead the development and implementation of software solutions- Conduct code reviews and provide technical guidance to team members- Stay updated on industry trends and best practices Professional & Technical Skills: - Must To Have Skills: Proficiency in Java Full Stack Development, React.js- Strong understanding of RESTful APIs and microservices architecture- Experience with front-end technologies such as HTML, CSS, and JavaScript- Knowledge of database management systems like MySQL or MongoDB- Hands-on experience with Agile development methodologies Additional Information:- The candidate should have a minimum of 7.5 years of experience in Java Full Stack Development.- This position is based at our Pune office.- A 15 years full time education is required. Qualification 15 years full time education

About The Role Skill required: Marketing Operations - Content management Designation: Digital Content Management Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years What would you do? Help balance increased marketing complexity and diminishing marketing resources. Drive marketing performance with deep functional and technical expertise, while accelerating time-to-market and operating efficiencies at scale through Data and Technology, Next Generation Content Services, Digital Marketing Services & Customer Engagement and Media Growth Services.Role requires Digital Marketing Ads & Promotion creation/designOrganize, categorize and publish content and information using specific tools and channels, for use by different groups and individuals within the organization. What are we looking for? Problem-solving skillsAbility to perform under pressureWritten and verbal communicationAgility for quick learningAbility to establish strong client relationship Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

10+ years of strong Python development experience, who can lead the team technically and provide solutions Should come up with Architectural solutions and best practices RASA framework and BOT development experience is key Hands-on experience in Python, API Framework Knowledge of Django, Web Services, Angular, Javascript Knowledge in Docker, Containerizations and Monolithic and Microservices Design Architecture Should know, or used GIT, BIT Bucket, JIRA Knowledge of Java is an addition Should have worked in an Agile environment and aware of Agile practices Good communication skills Location: Delhi NCR,Bangalore,Chennai,Pune,Kolkata,Ahmedabad,Mumbai,Hyderabad

Review the requirements for the website and the apps with the designer. Establishing tasks and growth objectives. Adjusting the firm's SharePoint systems to the required specifications. Application upkeep and upgrading for SharePoint Extensible application design, coding, and implementation. Using forms, web components, and application technologies to extend SharePoint capabilities. Code checking and bug fixing. Examining the reliability of the software and the user interface. Resolving software problems. Creating new web components with C++, SQL,.NET, and XML. Giving customers as well as staff system training.

Position Overview We are seeking a detail-oriented and experienced Senior Account Associate to join our Audit team. As a Senior Auditing Associate, you will be responsible for leading audit engagements, managing client relationships, and supervising and coaching junior staff. You will also be involved in analyzing financial statements, ensuring compliance with accounting standards, and providing strategic insights to clients. Key Responsibilities Lead Audit Engagements: Oversee multiple audit engagements for clients in a variety of industries, ensuring that audits are completed efficiently, within scope, and in accordance with professional standards. Client Interaction: Serve as the main point of contact for clients during audit engagements, building and maintaining strong client relationships and understanding their needs. Team Leadership: Supervise, mentor, and provide training to junior audit staff, ensuring a high level of performance and development. Financial Analysis: Analyze financial statements and other accounting data to identify discrepancies, trends, and areas for improvement. Compliance: Ensure clients are in compliance with regulatory requirements and financial reporting standards (e.g., GAAP, IFRS). Risk Assessment: Identify and evaluate risks related to audit processes and financial reporting and implement strategies to mitigate these risks. Report Preparation: Draft financial audit reports, management letters, and other deliverables, clearly communicating findings, recommendations, and audit conclusions. Internal Controls: Evaluate the effectiveness of client internal controls and provide recommendations for improvements. Quality Assurance: Perform detailed review of audit workpapers and financial statements, ensuring accuracy, completeness, and compliance with relevant standards. Continuous Improvement: Stay up-to-date with industry changes, accounting regulations, and auditing standards to continuously improve the audit process. Qualifications Education: Bachelors degree in Accounting, Finance, or a related field; CPA (Certified Public Accountant) or other professional certifications are strongly preferred. Experience: 3-5 years of auditing experience, preferably with a public accounting firm or in a similar environment. Technical Skills: Strong knowledge of auditing standards, financial reporting frameworks (e.g., GAAP, IFRS), and internal controls. Software: Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) and familiarity with auditing software (e.g., ProSystem fx, CaseWare). Communication Skills: Excellent verbal and written communication skills, with the ability to clearly present audit findings and recommendations. Problem-Solving Skills: Strong analytical and problem-solving abilities to identify issues and propose solutions. Leadership: Proven ability to lead teams, manage multiple projects simultaneously, and develop staff members. Additional Skills Detail-oriented with a strong focus on accuracy and quality. Ability to work under pressure and meet deadlines. Knowledge of international auditing practices and multi-jurisdictional audits is a plus. Strong organizational skills and the ability to manage time effectively.

About The Role Skill required: Talent & HR - SAP Talent & HR Designation: PPSM Associate Manager Qualifications: Any Graduation Years of Experience: 10 to 14 years What would you do? You will be aligned with our HR Operations vertical and will be helping us in determining outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions.A two-step process for determining and detailing an organizations long and short-term financial goals.A two-step process for determining and detailing an organizations long and short-term financial goals. What are we looking for? Understanding of HR Operations business process e.g. change and skilling, delivery, PMO, etc. Power BI Roles and Responsibilities: In this role you are required to do analysis and solving of moderately complex problems Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures The person requires understanding of the strategic direction set by senior management as it relates to team goals Primary upward interaction is with direct supervisor or team leads Generally interacts with peers and/or management levels at a client and/or within Accenture The person should require minimal guidance when determining methods and procedures on new assignments Decisions often impact the team in which they reside and occasionally impact other teams Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts Qualification Any Graduation

About The Role Project Role : Business Analyst Project Role Description : Analyze an organization and design its processes and systems, assessing the business model and its integration with technology. Assess current state, identify customer requirements, and define the future state and/or business solution. Research, gather and synthesize information. Must have skills : Business Requirements Analysis Good to have skills : NAMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Business Analyst, you will analyze an organization and design its processes and systems, assessing the business model and its integration with technology. You will assess the current state, identify customer requirements, and define the future state and/or business solution. Additionally, you will research, gather, and synthesize information to drive business decisions. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Lead requirements gathering sessions with stakeholders.- Create detailed business requirements documents.- Conduct gap analysis to identify areas for process improvement.- Facilitate communication between business and technical teams. Professional & Technical Skills: - Must To Have Skills: Proficiency in Business Requirements Analysis.- Strong understanding of process modeling and analysis.- Experience with business process improvement methodologies.- Knowledge of business analysis tools and techniques.- Experience in conducting stakeholder interviews. Additional Information:- The candidate should have a minimum of 7.5 years of experience in Business Requirements Analysis.- This position is based at our Mumbai office.- A 15 years full-time education is required. Qualification 15 years full time education