Job Summary : We are seeking an experienced and detail-oriented Senior Ticketing Consultant to join our travel team in Ahmedabad. The ideal candidate will have extensive expertise in handling domestic and international ticketing, managing GDS systems (Amadeus, Galileo, Sabre), and providing top-notch customer service to global clients. The role demands working during night shifts to cater to international clientele. Key Responsibilities : * Handle international and domestic air ticket reservations, cancellations, reissuance, and fare calculations. * Operate GDS systems (Amadeus, Galileo, Sabre) efficiently to book and manage flights. * Provide fare quotes, process refunds, and manage schedule changes proactively. * Ensure accuracy in issuing tickets and managing PNRs. * Coordinate with airlines and suppliers for special requests and escalations. * Maintain high levels of customer satisfaction by addressing inquiries and complaints professionally. * Keep updated with airline policies, fare rules, and global travel regulations. * Train junior staff and support ticketing team in complex cases. Requirements: * Minimum 7–8 years of experience in the ticketing domain. * Proficient in at least one major GDS system (Amadeus/Galileo/Sabre). * Excellent knowledge of international ticketing processes and fare rules. * Strong communication skills (written and verbal) in English. * Ability to work independently in a night shift environment. * Experience handling U.S. or international clientele is a strong plus. Show more Show less
Job Summary : We are seeking an experienced and detail-oriented Senior Ticketing Consultant to join our travel team in Ahmedabad. The ideal candidate will have extensive expertise in handling domestic and international ticketing, managing GDS systems (Amadeus, Galileo, Sabre), and providing top-notch customer service to global clients. The role demands working during night shifts to cater to international clientele. Key Responsibilities : * Handle international and domestic air ticket reservations, cancellations, reissuance, and fare calculations. * Operate GDS systems (Amadeus, Galileo, Sabre) efficiently to book and manage flights. * Provide fare quotes, process refunds, and manage schedule changes proactively. * Ensure accuracy in issuing tickets and managing PNRs. * Coordinate with airlines and suppliers for special requests and escalations. * Maintain high levels of customer satisfaction by addressing inquiries and complaints professionally. * Keep updated with airline policies, fare rules, and global travel regulations. * Train junior staff and support ticketing team in complex cases. Requirements: * Minimum 1- 3years of experience in the ticketing domain. * Proficient in at least one major GDS system (Amadeus/Galileo/Sabre). * Excellent knowledge of international ticketing processes and fare rules. * Strong communication skills (written and verbal) in English. * Ability to work independently in a night shift environment. * Experience handling U.S. or international clientele is a strong plus.
Job Post : Travel Consultant Job Location : Gandhinagar Position Overview: We need travel consultant, who is a professional responsible for helping individuals, families, and businesses plan and organize their travel arrangements. The primary objective of him/her would be to provide exceptional customer service and create memorable travel experiences for clients. They would require to work closely with clients to understand their travel preferences, budget, and requirements and then use their expertise to suggest and book appropriate travel options. Key Responsibilities: 1.Client Consultation: Engage with clients to understand their travel needs, preferences, and budget constraints. Offer personalized travel recommendations based on client requirements. Provide expert advice on destinations, itineraries, and travel options. 2.Travel Planning and Booking: Plan and organize travel arrangements, including flights, accommodation, transportation, and activities. Research and compare travel options to find the best deals and value for clients. Coordinate with airlines, hotels, cruise lines, and other travel providers to make reservations. Process bookings and issue travel documents like tickets, itineraries, and visas. 3.Destination Knowledge: Stay updated on travel industry trends, visa requirements, travel advisories, and emerging destinations. Possess in-depth knowledge of popular tourist spots, local attractions, and cultural experiences in various destinations. 4.Customer Service: Provide outstanding customer service by promptly responding to client inquiries and addressing concerns. Assist clients in case of travel disruptions or emergencies, offering alternative solutions. Maintain strong relationships with clients to encourage repeat business and referrals. 5.Sales and Marketing: Promote and market travel packages and deals to attract new clients. Collaborate with travel suppliers and attend industry events to gain insight into new offerings and opportunities. 6.Administration: Keep detailed records of client interactions, travel bookings, and financial transactions. Process payments and handle financial transactions securely. 7.Problem Solving: Resolve any issues that arise during the travel process, such as flight cancellations, overbooked accommodations, etc. Act as a liaison between clients and travel providers to mediate and resolve disputes when necessary. Requirements: Proven experience as a travel consultant or in a similar role is advantageous. Excellent communication and interpersonal skills to build strong relationships with clients and travel suppliers. Strong organizational skills and attention to detail to handle multiple bookings and travel arrangements. In-depth knowledge of travel regulations, visa requirements, and travel industry best practices. Ability to work independently and in a team-oriented environment. Flexibility to work irregular hours, including weekends and holidays, to cater to client needs and handle emergencies. A passion for travel and a strong desire to help others create memorable travel experiences.
Job Summary : We are seeking an experienced and detail-oriented Senior Ticketing Consultant to join our travel team in Ahmedabad. The ideal candidate will have extensive expertise in handling domestic and international ticketing, managing GDS systems (Amadeus, Galileo, Sabre), and providing top-notch customer service to global clients. The role demands working during night shifts to cater to international clientele. Key Responsibilities : * Handle international and domestic air ticket reservations, cancellations, reissuance, and fare calculations. * Operate GDS systems (Amadeus, Galileo, Sabre) efficiently to book and manage flights. * Provide fare quotes, process refunds, and manage schedule changes proactively. * Ensure accuracy in issuing tickets and managing PNRs. * Coordinate with airlines and suppliers for special requests and escalations. * Maintain high levels of customer satisfaction by addressing inquiries and complaints professionally. * Keep updated with airline policies, fare rules, and global travel regulations. * Train junior staff and support ticketing team in complex cases. Requirements: * Minimum 1- 3years of experience in the ticketing domain. * Proficient in at least one major GDS system (Amadeus/Galileo/Sabre). * Excellent knowledge of international ticketing processes and fare rules. * Strong communication skills (written and verbal) in English. * Ability to work independently in a night shift environment. * Experience handling U.S. or international clientele is a strong plus. Show more Show less
We are looking for a detail-oriented Junior Ticketing Consultant to join our travel team in Ahmedabad . The ideal candidate will have at least 1 year of experience in domestic and international ticketing , with proficiency in GDS systems (Amadeus, Galileo, Sabre). The role involves night shifts to support international clients. Key Responsibilities: Manage air ticket bookings, cancellations, reissuances, and fare calculations for domestic and international travel. Use GDS systems (Amadeus, Galileo, Sabre) for flight reservations and changes. Provide fare quotes, process refunds, and handle schedule changes. Ensure accurate ticket issuance and PNR management. Assist with customer inquiries and resolve issues professionally. Stay updated with airline policies and global travel regulations. Requirements: At least 1 year of experience in ticketing. Proficiency in at least one GDS system (Amadeus/Galileo/Sabre). Knowledge of ticketing processes and fare rules. Strong English communication skills (written and verbal). Ability to work independently during night shifts. Experience handling U.S. or international clients is a plus.
Position Overview: We are looking for a Travel Consultant based in Andheri, Mumbai , who will be responsible for assisting individuals, families, and businesses in planning and organizing their travel arrangements. The ideal candidate will focus on delivering exceptional customer service and creating memorable travel experiences for clients. This role involves working closely with clients to understand their travel preferences, budgets, and specific requirements, and using professional expertise to recommend and book the most suitable travel options. Key Responsibilities: 1.Client Consultation: Engage with clients to understand their travel needs, preferences, and budget constraints. Offer personalized travel recommendations based on client requirements. Provide expert advice on destinations, itineraries, and travel options. 2.Travel Planning and Booking: Plan and organize travel arrangements, including flights, accommodation, transportation, and activities. Research and compare travel options to find the best deals and value for clients. Coordinate with airlines, hotels, cruise lines, and other travel providers to make reservations. Process bookings and issue travel documents like tickets, itineraries, and visas. 3.Destination Knowledge: Stay updated on travel industry trends, visa requirements, travel advisories, and emerging destinations. Possess in-depth knowledge of popular tourist spots, local attractions, and cultural experiences in various destinations. 4.Customer Service: Provide outstanding customer service by promptly responding to client inquiries and addressing concerns. Assist clients in case of travel disruptions or emergencies, offering alternative solutions. Maintain strong relationships with clients to encourage repeat business and referrals. 5.Sales and Marketing: Promote and market travel packages and deals to attract new clients. Collaborate with travel suppliers and attend industry events to gain insight into new offerings and opportunities. 6.Administration: Keep detailed records of client interactions, travel bookings, and financial transactions. Process payments and handle financial transactions securely. 7.Problem Solving: Resolve any issues that arise during the travel process, such as flight cancellations, overbooked accommodations, etc. Act as a liaison between clients and travel providers to mediate and resolve disputes when necessary. Requirements: Proven experience as a travel consultant or in a similar role is advantageous. Excellent communication and interpersonal skills to build strong relationships with clients and travel suppliers. Strong organizational skills and attention to detail to handle multiple bookings and travel arrangements. In-depth knowledge of travel regulations, visa requirements, and travel industry best practices. Ability to work independently and in a team-oriented environment. Flexibility to work irregular hours, including weekends and holidays, to cater to client needs and handle emergencies. A passion for travel and a strong desire to help others create memorable travel experiences.