Job Summary : We are seeking an experienced and detail-oriented Senior Ticketing Consultant to join our travel team in Ahmedabad. The ideal candidate will have extensive expertise in handling domestic and international ticketing, managing GDS systems (Amadeus, Galileo, Sabre), and providing top-notch customer service to global clients. The role demands working during night shifts to cater to international clientele. Key Responsibilities : * Handle international and domestic air ticket reservations, cancellations, reissuance, and fare calculations. * Operate GDS systems (Amadeus, Galileo, Sabre) efficiently to book and manage flights. * Provide fare quotes, process refunds, and manage schedule changes proactively. * Ensure accuracy in issuing tickets and managing PNRs. * Coordinate with airlines and suppliers for special requests and escalations. * Maintain high levels of customer satisfaction by addressing inquiries and complaints professionally. * Keep updated with airline policies, fare rules, and global travel regulations. * Train junior staff and support ticketing team in complex cases. Requirements: * Minimum 7–8 years of experience in the ticketing domain. * Proficient in at least one major GDS system (Amadeus/Galileo/Sabre). * Excellent knowledge of international ticketing processes and fare rules. * Strong communication skills (written and verbal) in English. * Ability to work independently in a night shift environment. * Experience handling U.S. or international clientele is a strong plus. Show more Show less
Job Summary : We are seeking an experienced and detail-oriented Senior Ticketing Consultant to join our travel team in Ahmedabad. The ideal candidate will have extensive expertise in handling domestic and international ticketing, managing GDS systems (Amadeus, Galileo, Sabre), and providing top-notch customer service to global clients. The role demands working during night shifts to cater to international clientele. Key Responsibilities : * Handle international and domestic air ticket reservations, cancellations, reissuance, and fare calculations. * Operate GDS systems (Amadeus, Galileo, Sabre) efficiently to book and manage flights. * Provide fare quotes, process refunds, and manage schedule changes proactively. * Ensure accuracy in issuing tickets and managing PNRs. * Coordinate with airlines and suppliers for special requests and escalations. * Maintain high levels of customer satisfaction by addressing inquiries and complaints professionally. * Keep updated with airline policies, fare rules, and global travel regulations. * Train junior staff and support ticketing team in complex cases. Requirements: * Minimum 1- 3years of experience in the ticketing domain. * Proficient in at least one major GDS system (Amadeus/Galileo/Sabre). * Excellent knowledge of international ticketing processes and fare rules. * Strong communication skills (written and verbal) in English. * Ability to work independently in a night shift environment. * Experience handling U.S. or international clientele is a strong plus.
Job Post : Travel Consultant Job Location : Gandhinagar Position Overview: We need travel consultant, who is a professional responsible for helping individuals, families, and businesses plan and organize their travel arrangements. The primary objective of him/her would be to provide exceptional customer service and create memorable travel experiences for clients. They would require to work closely with clients to understand their travel preferences, budget, and requirements and then use their expertise to suggest and book appropriate travel options. Key Responsibilities: 1.Client Consultation: Engage with clients to understand their travel needs, preferences, and budget constraints. Offer personalized travel recommendations based on client requirements. Provide expert advice on destinations, itineraries, and travel options. 2.Travel Planning and Booking: Plan and organize travel arrangements, including flights, accommodation, transportation, and activities. Research and compare travel options to find the best deals and value for clients. Coordinate with airlines, hotels, cruise lines, and other travel providers to make reservations. Process bookings and issue travel documents like tickets, itineraries, and visas. 3.Destination Knowledge: Stay updated on travel industry trends, visa requirements, travel advisories, and emerging destinations. Possess in-depth knowledge of popular tourist spots, local attractions, and cultural experiences in various destinations. 4.Customer Service: Provide outstanding customer service by promptly responding to client inquiries and addressing concerns. Assist clients in case of travel disruptions or emergencies, offering alternative solutions. Maintain strong relationships with clients to encourage repeat business and referrals. 5.Sales and Marketing: Promote and market travel packages and deals to attract new clients. Collaborate with travel suppliers and attend industry events to gain insight into new offerings and opportunities. 6.Administration: Keep detailed records of client interactions, travel bookings, and financial transactions. Process payments and handle financial transactions securely. 7.Problem Solving: Resolve any issues that arise during the travel process, such as flight cancellations, overbooked accommodations, etc. Act as a liaison between clients and travel providers to mediate and resolve disputes when necessary. Requirements: Proven experience as a travel consultant or in a similar role is advantageous. Excellent communication and interpersonal skills to build strong relationships with clients and travel suppliers. Strong organizational skills and attention to detail to handle multiple bookings and travel arrangements. In-depth knowledge of travel regulations, visa requirements, and travel industry best practices. Ability to work independently and in a team-oriented environment. Flexibility to work irregular hours, including weekends and holidays, to cater to client needs and handle emergencies. A passion for travel and a strong desire to help others create memorable travel experiences.
Job Summary : We are seeking an experienced and detail-oriented Senior Ticketing Consultant to join our travel team in Ahmedabad. The ideal candidate will have extensive expertise in handling domestic and international ticketing, managing GDS systems (Amadeus, Galileo, Sabre), and providing top-notch customer service to global clients. The role demands working during night shifts to cater to international clientele. Key Responsibilities : * Handle international and domestic air ticket reservations, cancellations, reissuance, and fare calculations. * Operate GDS systems (Amadeus, Galileo, Sabre) efficiently to book and manage flights. * Provide fare quotes, process refunds, and manage schedule changes proactively. * Ensure accuracy in issuing tickets and managing PNRs. * Coordinate with airlines and suppliers for special requests and escalations. * Maintain high levels of customer satisfaction by addressing inquiries and complaints professionally. * Keep updated with airline policies, fare rules, and global travel regulations. * Train junior staff and support ticketing team in complex cases. Requirements: * Minimum 1- 3years of experience in the ticketing domain. * Proficient in at least one major GDS system (Amadeus/Galileo/Sabre). * Excellent knowledge of international ticketing processes and fare rules. * Strong communication skills (written and verbal) in English. * Ability to work independently in a night shift environment. * Experience handling U.S. or international clientele is a strong plus. Show more Show less
We are looking for a detail-oriented Junior Ticketing Consultant to join our travel team in Ahmedabad . The ideal candidate will have at least 1 year of experience in domestic and international ticketing , with proficiency in GDS systems (Amadeus, Galileo, Sabre). The role involves night shifts to support international clients. Key Responsibilities: Manage air ticket bookings, cancellations, reissuances, and fare calculations for domestic and international travel. Use GDS systems (Amadeus, Galileo, Sabre) for flight reservations and changes. Provide fare quotes, process refunds, and handle schedule changes. Ensure accurate ticket issuance and PNR management. Assist with customer inquiries and resolve issues professionally. Stay updated with airline policies and global travel regulations. Requirements: At least 1 year of experience in ticketing. Proficiency in at least one GDS system (Amadeus/Galileo/Sabre). Knowledge of ticketing processes and fare rules. Strong English communication skills (written and verbal). Ability to work independently during night shifts. Experience handling U.S. or international clients is a plus.
Position Overview: We are looking for a Travel Consultant based in Andheri, Mumbai , who will be responsible for assisting individuals, families, and businesses in planning and organizing their travel arrangements. The ideal candidate will focus on delivering exceptional customer service and creating memorable travel experiences for clients. This role involves working closely with clients to understand their travel preferences, budgets, and specific requirements, and using professional expertise to recommend and book the most suitable travel options. Key Responsibilities: 1.Client Consultation: Engage with clients to understand their travel needs, preferences, and budget constraints. Offer personalized travel recommendations based on client requirements. Provide expert advice on destinations, itineraries, and travel options. 2.Travel Planning and Booking: Plan and organize travel arrangements, including flights, accommodation, transportation, and activities. Research and compare travel options to find the best deals and value for clients. Coordinate with airlines, hotels, cruise lines, and other travel providers to make reservations. Process bookings and issue travel documents like tickets, itineraries, and visas. 3.Destination Knowledge: Stay updated on travel industry trends, visa requirements, travel advisories, and emerging destinations. Possess in-depth knowledge of popular tourist spots, local attractions, and cultural experiences in various destinations. 4.Customer Service: Provide outstanding customer service by promptly responding to client inquiries and addressing concerns. Assist clients in case of travel disruptions or emergencies, offering alternative solutions. Maintain strong relationships with clients to encourage repeat business and referrals. 5.Sales and Marketing: Promote and market travel packages and deals to attract new clients. Collaborate with travel suppliers and attend industry events to gain insight into new offerings and opportunities. 6.Administration: Keep detailed records of client interactions, travel bookings, and financial transactions. Process payments and handle financial transactions securely. 7.Problem Solving: Resolve any issues that arise during the travel process, such as flight cancellations, overbooked accommodations, etc. Act as a liaison between clients and travel providers to mediate and resolve disputes when necessary. Requirements: Proven experience as a travel consultant or in a similar role is advantageous. Excellent communication and interpersonal skills to build strong relationships with clients and travel suppliers. Strong organizational skills and attention to detail to handle multiple bookings and travel arrangements. In-depth knowledge of travel regulations, visa requirements, and travel industry best practices. Ability to work independently and in a team-oriented environment. Flexibility to work irregular hours, including weekends and holidays, to cater to client needs and handle emergencies. A passion for travel and a strong desire to help others create memorable travel experiences.
Position: Brand Strategist Location: Ahmedabad / Mumbai (Kandivali) Reports to: Executive Brand Manager – Ratna Shah /Nilisha shah Job Summary: The Brand Strategist will play a key role in shaping and executing the brand strategy to drive brand awareness, engagement, and loyalty. They will be Partnering with Various Tourism Boards and Enhance Brand Visibility for Flamingo Transworld. They will be interacting with Our Partners Across 52 offices and making sure their branding requirements are managed . Key Responsibilities: 1. Develop Branding coloration and Partnership with various stakeholders . 2. Regular communication with Network team and partners to know their need and coordinate with Branding manager and Assistant branding manager and make sure their branding requirement is fulfilled. 3. Collaborate with cross-functional teams including product , Sales etc and check regular progress on sales and plan marketing strategy and marketing spend around that. 4. Assist Branding Manager and full team to maintain branding calendar 5. Regularly Tracking of ROI on Marketing activities 6. Lead the development of brand guidelines and standards to maintain consistency and coherence in brand messaging, visual identity, and brand experience across all touchpoints. 7. Create and execute brand activation plans and campaigns to launch new products, enter new markets, or reposition existing products to drive brand growth and market share. 8. Monitor and analyze key performance indicators (KPIs) related to brand awareness, perception, and engagement to evaluate the effectiveness of branding initiatives and make data-driven recommendations for optimization. 9. Stay informed about industry trends, emerging technologies, and best practices in branding and marketing to continually innovate and enhance the brand's competitive edge. Qualifications: · Bachelor's degree in marketing, business administration, or a related field; MBA or advanced degree preferred. · 1 or 2 years of experience in brand strategy, marketing, or related roles. · Proven track record of developing and implementing successful brand strategies and campaigns. · Strong analytical skills with the ability to interpret data and insights to drive decision-making. · Excellent communication, presentation, and interpersonal skills. · Creative thinker with a passion for branding and storytelling. · Solid project management skills with the ability to manage multiple projects simultaneously. · Ability to work effectively in a team environment and collaborate with cross-functional teams. · Proficiency in market research and consumer insights tools and methodologies. [Any additional preferred qualifications specific to the company or industry]
Job Title: Senior Travel Consultant – NRI Market Location: Mumbai (Kandivali) / Ahmedabad Nikol Office Department: Travel & Tourism / GCM - Customer Relations Reports To: Sumeet / Ratna Shah Job Summary: The Senior Travel Consultant – NRI Market will be responsible for managing and expanding travel services catering to Non-Resident Indian (NRI) clients. This includes designing customized travel itineraries, providing visa and documentation support, handling high-value bookings, and ensuring an exceptional customer experience that aligns with the preferences and expectations of international clients. Key Responsibilities: Manage end-to-end travel requirements for NRI clients (flights, hotels, tours, insurance, transport, etc.). Build strong relationships with existing and potential NRI customers through personalized service. Design tailor-made itineraries considering budget, preferences, and travel goals with help of Systems available at Flamingo. Coordinate with global suppliers, DMCs, airlines, and hotels for the best pricing and service delivery. Handle visa processing, documentation, and travel insurance support for clients. Provide expert advice on destinations, travel trends, and seasonal offers. Ensure compliance with company policies and industry regulations. Manage high-value bookings and ensure service excellence under tight deadlines. Understand client Requirement , his / her Travel style and sell him package which is best for them. Resolve client issues and complaints promptly and professionally. Prepare reports and insights on NRI market performance, bookings, and revenue. Knowledge of saber usage will be considered as a plus point. Actively engage in sales, follow up on leads, close bookings. Qualifications & Skills: Bachelor’s degree in Travel & Tourism, Hospitality, or a related field. 5+ years of experience in travel consulting, with at least 2 years handling NRI or international markets. Strong knowledge of global destinations, airlines, and travel systems (Amadeus, Galileo, Sabre). Excellent communication and interpersonal skills (English fluency required; regional Indian languages a plus). Proven ability to manage VIP or high-net-worth clients. Sales-driven mindset with a focus on relationship management. Strong organizational and problem-solving skills. Ability to work independently and as part of a team. Preferred: Experience working with clients based in the UAE, UK, USA, Canada, or Singapore. Familiarity with digital travel platforms, CRM systems, and online booking tools. Knowledge of various destinations and know how to make various itineraries.