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14 Job openings at Soho House & Co
Membership Events Manager

Mumbai, Maharashtra, India

5 - 8 years

Not disclosed

On-site

Full Time

Who We Are… We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next Membership Events Manager in Mumbai. Opportunities for all… Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Membership Events Manager – Soho House Mumbai Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. MembershipTwo Week-offs a week100% of service charges are distributed among team membersDiscount on Food, wine-spirits & roomsDiscount on all Cowshed products (up to 50%)Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate.Continuous training to develop yourself personally and professionallyLocal Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleaguesPunctual, reliable and trustworthySense of urgencyYes, yes, yes mentalityCan do attitude The role… At Soho House, the Membership Events Manager is responsible for creating special moments and continuing the “magic” within our Houses and physical locations. They will be programming, planning and executing innovative events for a Soho House region, using Soho House’s guiding principle of curating creative events for a community. Soho House events are designed to inspire members and connect the community. The Membership Events Manager will be responsible for curating and producing regular memorable member events, all to the highest creative standards. The programming and its success can be measured by retaining and gaining new members. A successful Membership Events Manager is an organised storyteller with their finger on the pulse with for cultural trends as well as talent and brings fresh ideas to the table that continues to engage members, guests and staff. The Member Events Manager will report into the Head of Membership & Communications for that House or Region. Main Duties…Lead member events and House programming to connect the creative membership community through hyper-local story telling achieved by creating diverse and innovative experiences that result in positive feedback Conceive unconventional and memorable member events (eg. booking talent for a unique event, an artist residency or building a bowling alley) Propose trends, technology and leading innovations for new event formats (including digital) and collaborate with the team on themes and installations for big events, like Halloween and New Years Eve Inspire members, talent and all Soho House teams when meeting to create and implement eventsWork across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all strategic objectives Facilitate events by connecting members to other members and allow opportunities for events to be hosted by members Build and create a robust database of bands, name talent and trends so that the House calendar is capturing the current cultural zeitgeist Ensure innovative events & programming are united around our global monthly themes Create systems to track the booking and forward planning of events so that deadlines and budgets are always met and work closely with the General Managers to ensure events deliver on business goals Content curation that tells a story and connects members digitally or in-person Oversee team management including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. Oversee staff performance, conducting appraisals and strategising with leadership to assess performance and development while maintaining professional relationships Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) and implement, monitor and enforce compliance with all Company policies, procedures and standards and local, state and federal law as applicable Program to drive late night attendance of members in our Houses Attend Heads of Departments meetings on a regular basis Have regular presence on the floor and work alongside Membership Managers to answer any and all member needs or inquiries

Purchase Manager

Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Who we are… Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. The Mission… Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community we create around the world. Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Membership Two Week-offs a week Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude The role… Development and implementation of key procurement strategies and ensure that plans are aligned with production / project requirement. Prepare yearly budget and analyze monthly purchase and variance report. Take initiatives towards aggressive price negotiations with the vendors & identify the most suited vendor with a proper price-quality balance. Vetting of necessary commercial documents. Handle complete commercial documentation for imports compliance with statutory regulations. Ensure adherence to quality standards & quality system management & maintain all related documents. Update the product knowledge with regards to the latest trends in the industry. To ensure steady & timely supply of materials at competitive rates and exercise optimum inventory control. Develop a cost effective vendor data base critical for effective supply of required goods and materials. Analyze market and delivery systems in order to assess present and future material availability. Handle all stores related activities, formalities and monthly stocktaking. Verify the requirements from the Projects and other departments and plan the procurement of materials for on time delivery. Recognize Taxation / Commercial and other Terms critical for procurement of materials at feasible rates and terms. Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment and supplies. Validate invoices as per agreed terms and resolve any invoicing / payment issues Develop and implement purchase and contract management instructions, policies, and procedures. Handle all the audits of the hotels in regard to the materials department & resolve the queries with the auditors in terms of process and documentation. Obtain feedback from auditors for better understanding the points raised by them. Plan and organize the process of Advertisement in the local newspapers for Annual Tenders. Show more Show less

Junior Floor Manager (Assistant Restaurant Manager)

Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Who We Are… We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next Junior Floor Manager in Mumbai. Opportunities for all… Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Junior Floor Manager – Soho House Mumbai Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Friends Membership Two Week-offs a week 100% of service charges are distributed among team members Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude Job Summary Ø Compile variance reports, weekly management reports and any other reports deemed necessary. Ø Assist the Club Manager with managing the F&B operations to ensure the achievement of established food and beverage quality and guest service quality standards Ø Play a significant role in achieving departmental revenue and profit goals. Ø Adhere to local regulations concerning health, safety or other compliance requirements, as well as brand standards and local policies and procedures. Ø Assume the duties and responsibilities of the Club Manager in his absence. Ø Control and analyze, on an on-going basis, the following: Sales / Costs / Quality and presentation of food and beverage products / Service standard / Condition and cleanliness of facilities and equipment / Guest Satisfaction. Ø Assist Manager in determining the minimum and maximum stocks of all food, beverage, material and equipment. Ø Direct the development and administration of controls for all phases of the outlet in an economical and profitable manner while maintaining established standards. Ø Maintain an efficient program of scheduling to ensure a high standard of service with the use of minimum man-hours. Ø Maintain and instruct assigned personnel as to safety policies and procedures and follow up to ensure hazards are eliminated. Act immediately on all guest complaints to ensure that corrections are made when as soon as possible. Show more Show less

Membership Events Manager

Mumbai, Maharashtra, India

0 years

Not disclosed

On-site

Full Time

Who We Are… We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next Membership Events Manager in Mumbai. Opportunities for all… Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Membership Events Manager – Soho House Mumbai Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Membership Two Week-offs a week 100% of service charges are distributed among team members Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude The role… At Soho House, the Membership Events Manager is responsible for creating special moments and continuing the “magic” within our Houses and physical locations. They will be programming, planning and executing innovative events for a Soho House region, using Soho House’s guiding principle of curating creative events for a community. Soho House events are designed to inspire members and connect the community. The Membership Events Manager will be responsible for curating and producing regular memorable member events, all to the highest creative standards. The programming and its success can be measured by retaining and gaining new members. A successful Membership Events Manager is an organised storyteller with their finger on the pulse with for cultural trends as well as talent and brings fresh ideas to the table that continues to engage members, guests and staff. The Member Events Manager will report into the Head of Membership & Communications for that House or Region. Main Duties… Lead member events and House programming to connect the creative membership community through hyper-local story telling achieved by creating diverse and innovative experiences that result in positive feedback Conceive unconventional and memorable member events (eg. booking talent for a unique event, an artist residency or building a bowling alley) Propose trends, technology and leading innovations for new event formats (including digital) and collaborate with the team on themes and installations for big events, like Halloween and New Years Eve Inspire members, talent and all Soho House teams when meeting to create and implement events Work across all cross functional teams: Operations, design, content, creative, digital, events, partnerships to deliver on all strategic objectives Facilitate events by connecting members to other members and allow opportunities for events to be hosted by members Build and create a robust database of bands, name talent and trends so that the House calendar is capturing the current cultural zeitgeist Ensure innovative events & programming are united around our global monthly themes Create systems to track the booking and forward planning of events so that deadlines and budgets are always met and work closely with the General Managers to ensure events deliver on business goals Content curation that tells a story and connects members digitally or in-person Oversee team management including but not limited to recruitment, on-boarding, training, payroll and disciplinary procedures. Oversee staff performance, conducting appraisals and strategising with leadership to assess performance and development while maintaining professional relationships Adhere to health and safety policy (I.e. IIPP, worker’s comp procedures, and allergy procedures) and implement, monitor and enforce compliance with all Company policies, procedures and standards and local, state and federal law as applicable Program to drive late night attendance of members in our Houses Attend Heads of Departments meetings on a regular basis Have regular presence on the floor and work alongside Membership Managers to answer any and all member needs or inquiries Show more Show less

Head of Membership and Events

Mumbai, Maharashtra, India

0 years

None Not disclosed

On-site

Full Time

Who We Are… We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next Head of Membership and Events in Mumbai. Opportunities for all… Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Head of Membership and Events – Soho House Mumbai Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Membership Two Week-offs a week 100% of service charges are distributed among team members Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude The Role.... The Head of Membership, Mumbai is responsible for the development, acquisition, management and retention of members in Soho House Mumbai, whilst also overseeing and delivering the members events program along with the Member Events team. Working closely with the GM and Regional Director, through an extensive network across Mumbai, and with a key ability to develop relations, this role ensures that the membership Committee are of the highest standard and targets are always met with quality new members. An active social individual in the city, this person will be able to develop key relationships at businesses or with individuals, attracting new members into the Houses by hosting lunches, dinners and other outreach activity and events to ensure SH is the leading members club. The role requires a combination of strategic thinking, community engagement, and hands-on member management, with a minimum of two nights spent in-house each week attending or hosting key events to drive membership acquisition. The Head of Membership will lead a small team and work closely with the Membership Managers to oversee member behaviour, introductions, and retention. 1. Membership Acquisition & Development Own the full membership lifecycle: acquisition, onboarding, management, and retention of all members. Drive the quality of membership applications, ensuring that the House maintains a strong, vibrant, and diverse membership base aligned with the House Identity Plan. Personally review membership applications, leading the approval process in collaboration with the Membership Committee and Membership Directors. Create, host and attend events within the House (minimum two nights a week), fostering strong relationships with existing members and engaging prospective members to attract high-quality applications, plus monitoring member quality and profile in the House ensuring it best suits the House Identity. Understand and deliver the membership headcount (approvals and leavers) and revenue targets and ensure these are met or exceeded through active management and outreach efforts. 2. Membership Retention & Member Experience Oversee the handling of member behaviour issues at the House, acting as a liaison between the member and Membership Behaviour Committee in case of any member disputes or behavioural concerns, ensuring proper documentation and resolution. Ensure personalised engagement with members who might be at risk of leaving, ensuring they feel valued and supported through regular touchpoints and interactions. Lead efforts to minimise churn, proactively identifying at-risk members in partnership with the MST team and addressing issues to ensure long-term retention. Build and deliver a range of member events at the House built off the strategy of the House Identity Plan, enhancing current local member satisfaction and attendance and attract high-quality applicants through members guests. 3. Membership Committee Management Ensure the Membership Committee operates at the highest standard, regularly meeting with them in between meetings to ensure they feel valued and engaged. At Committee Meetings, ensure they propose new applicants, review recent applications, and take an active interest in strategic priorities for the House including feedback. Develop and implement innovative ideas to keep the Committee engaged, rewarded, and incentivised, ensuring they consistently contribute to the success of the House. Provide leadership and clear direction to ensure the Committee is aligned with the House’s goals and values. 4. Local Outreach & Strategic Partnerships Create and execute a robust outreach program that positions Soho House as an integral part of the local community, ensuring representation at key external events and moments in the city. Build strategic relationships with local businesses, credible influencers, and cultural institutions to identify gaps in the membership and proactively pursue acquisition opportunities. Act as an ambassador for Soho House, cultivating strong relationships outside the House to enhance our reputation and expand the potential membership. 5. Team Management & Collaboration Foster a collaborative, dynamic team culture in partnership with the GM/Ops team, plus Member Relations and the Events team, focused on delivering exceptional member experiences and meeting targets. 6. Reporting & KPI Tracking Track membership data and KPIs, including application submission rates, retention rates, churn, and revenue generation. Understand these metrics so you can provide insights and recommendations for improvement. Maintain an active knowledge of industry trends, competitor offerings, and local market developments to inform membership strategy and decision-making. Measures of Success: Membership acquisition and retention rates, through high quality creative members High quality and high performing Committee at their House Close alignment with the GM on all membership activity Revenue generated from new and existing members Full attendance for new member introductions

Executive Housekeeper

Mumbai, Maharashtra, India

0 years

None Not disclosed

On-site

Full Time

Who We Are… We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next Executive Housekeeper in Mumbai. Opportunities for all… Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. Executive Housekeeper – Soho House Mumbai Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Membership Two Week-offs a week 100% of service charges are distributed among team members Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude The Role.... Manage the daily activities of the Housekeeping Department to include appropriate cleaning of all offices, bedrooms, seating areas, washrooms, restaurants, suites, and all public spaces. Supervise and coordinate the activities of the team to ensure smooth and efficient operation of the Housekeeping Department. Conduct periodic walk-through of the hotel. Tour public areas and grounds to ensure the appearance of such areas reflect highly on the hotel, brand, and company. Lead, develop, motivate and empower employees to deliver operational best practices. Accountable for managing the annual budget, capital expenditure projects, staffing and adhering to Soho House guidelines. Consistently come up with product and service improvements as well as ways to generate new business. Plan, organize and direct the team members to ensure the highest degree of guest satisfaction. Establish and maintain accurate inventory records. Assure that equipment is properly maintained and meets health and safety requirements. Report, order and replace damaged items or inventory that is not sufficient. Conduct, capture and track daily room and public area inspections. Recruit, schedule and train all new housekeeping team members. Expert in Housekeeping and excellent knowledge of all departments internally. Take action in all matters related to the safety, security, satisfaction and well-being of employees, hotel guests and property. Respond swiftly and effectively in any hotel emergency of safety situations. Ensure proper handling of guests. Protect their privacy and confidentiality. To ensure the Company culture is visible in all aspects of the business. Ensure that company reporting systems are adhered to. Comply with all Company policies, standards and local laws.

Membership and Events

maharashtra

5 - 9 years

INR Not disclosed

On-site

Full Time

As the Head of Membership and Events at Soho House Mumbai, you will play a crucial role in developing, acquiring, managing, and retaining members while overseeing and delivering an engaging members events program. Working closely with the General Manager and Regional Director, you will be responsible for ensuring that the membership committee maintains high standards and meets set targets by attracting quality new members. Your main responsibilities will include owning the full membership lifecycle, driving the quality of membership applications, personally reviewing and leading the approval process, creating and hosting events to engage existing and prospective members, and monitoring member quality to align with the House Identity. Additionally, you will be involved in handling member behavior issues, ensuring personalized engagement with at-risk members, leading efforts to minimize churn, and building strategic partnerships within the local community to enhance the House's reputation and attract potential members. Your role will also involve managing the Membership Committee, fostering a collaborative team culture, tracking membership data and KPIs, and staying informed about industry trends to inform membership strategy. Ultimately, your success will be measured by membership acquisition and retention rates, the performance of the Membership Committee, revenue generated from members, and the successful attendance of new member introductions. If you are a team player with hospitality experience, good communication skills, and a proactive attitude, we invite you to join us in this exciting role at Soho House Mumbai.,

Receptionist

Kolkata

1 - 2 years

INR 14.0 - 18.0 Lacs P.A.

Work from Office

Full Time

Whats in it for you Weekly Pay Soho Friends Membership Team Room Rates; Any Bedroom, Any House, $100 a night Health Cash Plan (option to add children) Dental Plan (option to add children) Birthday Day Off Discount on Cowshed products and Soho Home (up to 50%) Free Counselling Sessions Cookhouse House Tonic: Our Cookhouse Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Exclusive access to our benefits platform with hundreds of discounts on shopping, gym memberships, holidays, insurance and much more Cowshed Spa Primrose Hill... Nestled inside one of Londons most idyllic neighbourhoods, Cowshed Primrose Hill is a haven of relaxation and sociable grooming. Cowshed Primrose is a social space for members to move, look after their health and well being and take care of their grooming. Available treatments range from massage, body and facial treatments, maternity, lash brow, waxing, hair removal and light salon. The Role We are seeking an experienced Receptionist to join our team at Cowshed Spa Primrose Hill (NW1 8UR ) . As a Receptionist, you will wear many hats; reception desk and handle basic admin duties, host in the spa and check guest booking for treatments. You will be responsible for being knowledgeable on all aspects of the property, neighbourhood and fostering the home away from home feeling when members enter the building What we are looking for... 1-2 years experience in a busy commercial reception desk Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Ability to multitask and work in a fast-paced environment Have a genuine passion for food and beverage Nearest Station (NW1 8UR): Chalk Farm

People Manager

Mumbai, Maharashtra, India

0 years

None Not disclosed

On-site

Full Time

Who We Are… We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next People Manager in Mumbai. Opportunities for all… Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. People Manager – Soho House Mumbai Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Membership Two Week-offs a week 100% of service charges are distributed among team members Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude The Role.... Recruitment: Prepare the manpower budget for the Company. Prepare recruitment policy guidelines for the Company and ensure compliance. Responsible for developing and implementing new recruitment sources/ programs for all levels of employment. Shortlist & maintain a backup database for all levels of employment. Create and monitor induction plans for all new employees. Human Resources: Custodian of the mission, vision and code of conduct of the brand. Ensure compliance to the approved manpower budget of the Company. Plan, direct, and coordinate Human Resource Management activities of the organization to maximize the strategic use of human resources. Ensure a proactive HR function for employee relations, employee compensation, HR policies and regulatory compliance. Facilitate cross-functional collaboration, integration and interaction. Ensure all HR activities/ processes are consistent and documented. Conduct periodic audits of HR process and ensure adherence/ alignment. Monitor and suggest effective strategies to manage early stage employee relations issues. Ensure adherence to all HR compliances & local Labor Laws. Review attrition for the Company quarterly and provide recommendations and analysis to curtail attrition. Manage the payroll function to ensure accurate and timely disbursements of salaries. Ensure health and safety of all employees in the Company. Responsible to ensure a positive work environment at the property. Responsible for securing all confidential data and policies of the Company with regards to people, processes and product. Administer all email user IDs, passwords and secure all confidential information. Training & Development: Monitor the monthly and yearly training plans. Ensure adherence to the monthly and yearly training plans. Ensure that monthly operations audit are aligned to training and development needs. Develop / maintain and update training dossier for all technical and behavioral training. Mentor all levels of employees through formal and informal monthly meetings, discussions and performance feedback. Work effectively with the operations team to address cultural and/or work environment issues so as to affect positive employee and guest experiences. Responsible for timely and fair appraisal process. Document development needs post appraisal, develop training needs and monitor progress Create career path and growth opportunities at all levels and responsible for succession planning of each level. Conduct regular focus groups with employees.

People Manager

maharashtra

5 - 9 years

INR Not disclosed

On-site

Full Time

You will be joining a vibrant community of members" clubs, restaurants, hotels, workspaces, and cinemas catering to individuals in the film, media, fashion, and creative industries. With a global presence across the UK, USA, Canada, Europe, and Asia, Soho House provides a unique space for diverse members and teams to connect, grow, have fun, and make a meaningful impact. As our next People Manager in Mumbai, you will play a crucial role in fostering a positive work environment and ensuring the well-being of our team members. At Soho House, we value our employees and offer competitive compensation packages with a range of global benefits and perks. Whether you are starting your career or seeking opportunities for professional growth, we provide training to enhance both your technical and managerial skills, empowering you to advance in your career journey. As a People Manager in Mumbai, we are looking for an individual with a background in hospitality, possessing a deep understanding of operational dynamics. Your ability to effectively communicate, problem-solve, and motivate a team will be key in this role. You should be adept at handling administrative tasks, managing a team, and driving a positive work culture. In this role, your responsibilities will encompass various aspects of human resources management. You will be involved in recruitment processes, overseeing the development and implementation of recruitment policies, maintaining recruitment databases, and creating induction programs for new employees. Additionally, you will be the custodian of the company's mission, vision, and code of conduct, ensuring compliance with manpower budgets and regulatory requirements. Furthermore, you will be responsible for coordinating human resource activities to maximize the strategic utilization of resources, fostering employee relations, and ensuring compliance with HR policies and labor laws. Your role will also involve monitoring training plans, conducting performance appraisals, and creating career development opportunities for employees at all levels. Overall, as the People Manager at Soho House Mumbai, you will play a pivotal role in nurturing a positive work environment, supporting employee growth and development, and contributing to the overall success of our team and organization. Join us on this exciting journey of connecting, learning, and making a difference.,

People Partner

Mumbai Metropolitan Region

0 years

None Not disclosed

On-site

Full Time

Who we are… Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. The Mission… Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community we create around the world. Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Membership Two Week-offs a week Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude The Role..... Recruitment To administer complete recruitment cycle for all Grades of employees. To source quality manpower through different recruitment sources. To screen potential candidates and set up Interviews as per process. Maintain an internal database of candidates sourced, reviewed, interviewed with comments attached for future reference. Employee Relations To handle all staff grievances and coordinate with various departments to resolve or decide upon all cases. Carry out grievance meetings and work in close coordination with the HOD's to ensure that team member grievances are addressed in a fair and just manner. Circulate minutes of such meetings. Highlight any issue of concern to the HOD/P&D Manager/GM, ensure closure of the same. To handle all staff disciplinary.Coordinate with various departments to resolve or decide upon all cases and ensure that the disciplinary cases are resolved, closed and documented in reasonable time. Employee Engagement Introduce and implement new Employee Engagement initiatives every month according to the dates mentioned in the Event Calendar. To administer reward and recognition programs Help deliver training programs as and when required. HRMS Be the system lead for implementation and administration of HRMS in the house. Maintain all P&D related MIS and circulate on designated dates. The essence of this function would be accuracy and timely reporting. Administrative Responsibilities Ensure that all new hire files are completed as per the onboarding check list. Update team member files with all other necessary letters & memo’s such as appreciations, disciplinary actions, performance appraisals, confirmation letters etc. Issue FTC’s, Appointment Letters or Consultant Letters with their salary structure to all new hires as per the grade structure. Maintain all attendance & leave records. Ensure payroll & statutory compliances (PF, ESIC, PT & LWF) are completed as per the deadlines. Conduct and document all exit interviews in collaboration with the P&D Lead or DLI Manager. Any other duties or tasks as assigned by the manager specific to this role or any other important business requirements

Head of Membership and Events

maharashtra

5 - 9 years

INR Not disclosed

On-site

Full Time

As the Head of Membership and Events at Soho House Mumbai, you will be responsible for the development, acquisition, management, and retention of members while overseeing and delivering the members" events program. You will work closely with the GM and Regional Director to ensure the membership committee is of the highest standard and targets are met with quality new members. Your role will involve actively engaging with the Mumbai community to attract new members, hosting events, and developing key relationships. Your primary responsibilities will include owning the full membership lifecycle, driving the quality of membership applications, and ensuring the House maintains a strong, vibrant, and diverse membership base. You will personally review membership applications, create and attend events within the House, and monitor member quality to best suit the House Identity. Additionally, you will oversee member behavior, retention efforts, and member experience to ensure long-term satisfaction and engagement. You will lead a small team and collaborate closely with the Membership Managers to oversee member introductions and retention. Managing the Membership Committee, creating and executing outreach programs, building strategic partnerships, and fostering a collaborative team culture will all be crucial aspects of your role. Tracking membership data, KPIs, and industry trends to inform membership strategy and decision-making will also be part of your responsibilities. Success in this role will be measured by membership acquisition and retention rates, the performance of the Committee, revenue generated from new and existing members, and full attendance for new member introductions. If you are a team player with hospitality experience, good communication skills, a positive attitude, and a can-do mentality, we would love for you to join us as our next Head of Membership and Events in Mumbai at Soho House.,

Purchase Manager

Mumbai, Maharashtra, India

0 years

None Not disclosed

On-site

Full Time

Who we are… Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. The Mission… Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community we create around the world. Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Membership Two Week-offs a week Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude The role… Development and implementation of key procurement strategies and ensure that plans are aligned with production / project requirement. Prepare yearly budget and analyze monthly purchase and variance report. Take initiatives towards aggressive price negotiations with the vendors & identify the most suited vendor with a proper price-quality balance. Vetting of necessary commercial documents. Handle complete commercial documentation for imports compliance with statutory regulations. Ensure adherence to quality standards & quality system management & maintain all related documents. Update the product knowledge with regards to the latest trends in the industry. To ensure steady & timely supply of materials at competitive rates and exercise optimum inventory control. Develop a cost effective vendor data base critical for effective supply of required goods and materials. Analyze market and delivery systems in order to assess present and future material availability. Handle all stores related activities, formalities and monthly stocktaking. Verify the requirements from the Projects and other departments and plan the procurement of materials for on time delivery. Recognize Taxation / Commercial and other Terms critical for procurement of materials at feasible rates and terms. Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment and supplies. Validate invoices as per agreed terms and resolve any invoicing / payment issues Develop and implement purchase and contract management instructions, policies, and procedures. Handle all the audits of the hotels in regard to the materials department & resolve the queries with the auditors in terms of process and documentation. Obtain feedback from auditors for better understanding the points raised by them. Plan and organize the process of Advertisement in the local newspapers for Annual Tenders.

Private Hire Manager

Mumbai, Maharashtra, India

0 years

None Not disclosed

On-site

Full Time

Who we are… Soho House & Co is a collection of members' clubs, restaurants, hotels and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. The Mission… Soho House is a platform for creativity and a space for its diverse membership to have fun, connect, discover and grow. Our passion is people, and we put members and our team at the heart of everything we do. We promote equality, respect and kindness within our walls, and in every community we create around the world. Benefits Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career. Membership Two Week-offs a week Discount on Food, wine-spirits & rooms Discount on all Cowshed products (up to 50%) Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate. Continuous training to develop yourself personally and professionally Local Pension plan and Health Scheme What We Are Looking For We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills. You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated. Furthermore, we would like you to be able to say yes to the following: Team player who communicates well with all colleagues Punctual, reliable and trustworthy Sense of urgency Yes, yes, yes mentality Can do attitude The role… Identify areas of the business that need promotional support to generate additional sales. Projection of room sales budget along with the General Manager. Suggest and create promotional activity in the form of offers, value added incentives, bespoke. events, direct meetings, and mailers etc. to drive sales. Be a primary point of contact for external business clients. Work closely with the Head of Membership & Communications Manager, establish relationship. with key new clients across different industry sectors and attend booked events to reinforce client service relationships. Organize meetings with potential clients to explain the spaces and services available and to create bespoke event opportunities. Follow up on event bookings, ensuring pre-event information flow and ensure billing and invoicing processes are handled correctly. Build and maintain viable commercial databases across all relevant industries for e-mail and postal promotions of group collateral, offers, events and incentives. Should know and attend all major Mumbai based events-award shows, cultural events etc. and liaise with organizers to secure ancillary business. Identify what bespoke collateral (both physical and digital) the business needs, as it evolves, to effectively sell events, spaces and restaurant bookings to corporate clients and the public. Monitor communications activity of key competitor clubs and restaurants, informing team members of compelling creative concepts or innovative ideas we can appropriate. Liaise with Event Companies and Media houses for corporate tie ups for room sales and organising creative events. Take part in Membership/Communications and events brainstorms to contribute ideas. Ensure maximum revenue is achieved from all sales opportunities. Any other tasks assigned by the manager.

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