People Manager

Who We Are…

We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect, grow, have fun and make an impact. www.sohohouse.com/careers. We’d love you to come on board as our next People Manager in Mumbai.

Opportunities for all…

Soho House was created to bring diverse communities of people together, and we take the same approach when building our teams. We thrive on differences and believe it is critical to our success as a global company. Soho House is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

People Manager – Soho House Mumbai

Benefits

Soho House offers competitive compensation packages for our team members that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to grow your career.

Membership

Two Week-offs a week

100% of service charges are distributed among team members

Discount on Food, wine-spirits & rooms

Discount on all Cowshed products (up to 50%)

Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink Training, events and opportunities to inspire and educate.

Continuous training to develop yourself personally and professionally

Local Pension plan and Health Scheme

What We Are Looking For

We are primarily looking for someone who is used to working in hospitality as the position requires understanding of how operations work. You are good with people and have a positive attitude and good problem-solving skills.

You are also comfortable with systems and administrative tasks and with managing a little team and keep them motivated.

Furthermore, we would like you to be able to say yes to the following:

Team player who communicates well with all colleagues

Punctual, reliable and trustworthy

Sense of urgency

Yes, yes, yes mentality

Can do attitude

The Role....

Recruitment:

• Prepare the manpower budget for the Company.
• Prepare recruitment policy guidelines for the Company and ensure compliance.
• Responsible for developing and implementing new recruitment sources/ programs for all levels of employment.
• Shortlist & maintain a backup database for all levels of employment.
• Create and monitor induction plans for all new employees.

Human Resources:

• Custodian of the mission, vision and code of conduct of the brand.
• Ensure compliance to the approved manpower budget of the Company.
• Plan, direct, and coordinate Human Resource Management activities of the organization to maximize the strategic use of human resources.
• Ensure a proactive HR function for employee relations, employee compensation, HR policies and regulatory compliance.
• Facilitate cross-functional collaboration, integration and interaction.
• Ensure all HR activities/ processes are consistent and documented.
• Conduct periodic audits of HR process and ensure adherence/ alignment.
• Monitor and suggest effective strategies to manage early stage employee relations issues.
• Ensure adherence to all HR compliances & local Labor Laws.
• Review attrition for the Company quarterly and provide recommendations and analysis to curtail attrition.
• Manage the payroll function to ensure accurate and timely disbursements of salaries.
• Ensure health and safety of all employees in the Company.
• Responsible to ensure a positive work environment at the property.
• Responsible for securing all confidential data and policies of the Company with regards to people, processes and product.
• Administer all email user IDs, passwords and secure all confidential information.

Training & Development:

• Monitor the monthly and yearly training plans.
• Ensure adherence to the monthly and yearly training plans.
• Ensure that monthly operations audit are aligned to training and development needs.
• Develop / maintain and update training dossier for all technical and behavioral training.
• Mentor all levels of employees through formal and informal monthly meetings, discussions and performance feedback.
• Work effectively with the operations team to address cultural and/or work environment issues so as to affect positive employee and guest experiences.
• Responsible for timely and fair appraisal process.
• Document development needs post appraisal, develop training needs and monitor progress
• Create career path and growth opportunities at all levels and responsible for succession planning of each level.
• Conduct regular focus groups with employees.