IT Officer

IT / EDP In-Charge – Job Responsibilities1. Hospital Information System (HIS) / EHR Management

• Implement, manage, and support the Hospital Information System (HIS), Electronic Health Records (EHR), and other medical software.
• Coordinate with software vendors for upgrades, troubleshooting, and customization.
• Ensure smooth functioning of modules like patient registration, billing, pharmacy, laboratory, radiology, and insurance claims.
• Monitor data accuracy and integrity across HIS/EDP platforms.

2. Network, Hardware & Infrastructure Management

• Oversee installation, configuration, and maintenance of servers, desktops, laptops, printers, PACS systems, and biomedical IT interfaces.
• Ensure uninterrupted internet connectivity, LAN/WAN, Wi-Fi, firewall, VPN, CCTV systems, etc.
• Prevent downtime in critical systems (ICU monitoring, dialysis systems, diagnostic imaging, etc.).
• Maintain an inventory of IT assets, licenses, and warranty records.

3. Data Security & Backup

• Implement cybersecurity measures—firewalls, antivirus, access controls, encryption.
• Regularly back up hospital data and maintain disaster recovery systems.
• Ensure compliance with NABH, HIPAA-like data confidentiality, and patient privacy.
• Handle role-based access for hospital staff to sensitive data.

4. User Support & Training

• Provide helpdesk/technical support for doctors, nurses, billing staff, and admin teams.
• Train staff on usage of HIS, PACS, and other hospital applications.
• Troubleshoot IT issues quickly to avoid delays in patient care.

5. Coordination with Departments

• Work with clinical, administrative, finance, and operations teams to integrate IT solutions.
• Coordinate with the biomedical engineering team for IT-enabled medical equipment.
• Collaborate with insurance/TPA desks to ensure EDP systems are aligned with claim submissions.

6. EDP (Electronic Data Processing) Functions

• Manage data entry operations, MIS reports, and analytics for management review.
• Generate periodic reports on admissions, discharges, billing, drug consumption, bed occupancy, revenue, etc.
• Ensure timely submission of statutory reports to government/insurance authorities via digital platforms.
• Automate routine processes for operational efficiency.

7. System Upgrades & Innovation

• Evaluate and implement new healthcare IT technologies—cloud solutions, telemedicine platforms, AI-based diagnostic tools.
• Ensure integration of Lab Information Systems (LIS), Radiology Information Systems (RIS), PACS, and pharmacy automation.
• Plan for IT scalability in line with hospital expansion.

8. Compliance & Audit Support

• Maintain IT compliance for NABH accreditation, biomedical audits, insurance audits, and statutory inspections.
• Document IT-related policies (data retention, access control, downtime procedures).
• Support clinical and administrative audits with accurate data retrieval.

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Work Location: In person