896 Investigation Jobs - Page 15

Contribute to all stages of the software development lifecycle Design, implement and maintain Java-based applications that can be high-volume and low-latency Analyze user requirements to define business objectives Envisioning system features and functionality Define application objectives and functionality Ensure application designs conform with business goals Develop and test software Identify and resolve any technical issues arising Create detailed design documentation Propose changes to current Java infrastructure Develop technical designs for application development Develop multimedia applications Write well designed, testable code Conducting software analysis, programming, testing, and debugging Manage Java and Java EE application development Develop documentation to help users Transforming requirements into stipulations Prepare and produce releases of software components Support continuous improvement, investigating alternatives and technologies, and presenting for architectural review

Followings will be the responsibilities of the position holder: 1. Act as a receiving team for new and reformulated product from I&D to AHPL Baddi. 2. Scale up/scale down for new and existing products for review the occupancy in RMG and Blender. 3. Preparation of MMD of new and existing products. 4. Review of sampling plan for engineering & process validation. 5. Technical inputs for product improvisation w.r.t equipment and process, formulation, or shelf life changes through appropriate QMS. 6. Handling of reprocessing, reworking of existing formulation. 7. To support for failure investigation or exceptions (as per applicability) 8. All documentation & process steps for trial/non-commercial batches manufactured in production facilities. 9. New/ Old material approval (API/Excipient) - technical input if required, revision of TD & BD limits 10. Products externalization/ internalization from AHPL, Baddi to LL/ TP and vice versa. 11. Preparation of Standard operating procedure (SOPs) pertaining to department. 12. Analytical/Formulation support (troubleshooting) for existing products (including method development). 13. Compete projects identification and execution. 14.Floor execution/Documentation of proposal or technical write up. In absence of the position holder, the sub-ordinate Executive / Manager working in the section or the authorized designee (as applicable) shall be responsible for day to day working. JOB FAMILY: Supply Chain t SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day)

Its fun to work at a company where people truly believe in what they are doing! Job Description: Summary Entry-Level, general tasks and routine assignments. Acquiring new skills and gain understanding of position. Closely supervised with little latitude for independent judgement. This position currently reports to the Director, Information Governance PMO, but this may change at any time in the future. Responsibilities Track schedules and paid time off (PTO) of members of the forensics and collections group to understand who is available for assignment, who is not, and when resources will become available for assignment. Monitor and respond in a timely fashion to incoming requests for resources from the delivery, sales and project management teams. Evaluate potential resources for suitability to accomplish proposed/necessary tasks, escalating difficult decisions as needed. Assign appropriate resources to requests for resources including, but not limited to, Epiq resources and 3rd party partner resources. Research and create quotes for Sales and Client Services upon requests for same. Lookup data in Epiq s systems and provide reports concerning collection activity (data collected, etc. ). Sync media/data from collections to Epiq systems on an as needed basis. Assist with policy and process creation on an as needed basis. Participate in Event calls, QIP (Quality Investigation Process) and RCA (Root Cause Analysis) exercises as needed to resolve issues and promote a higher quality service moving forward. Qualifications: It is expected that an Associate Resource Coordinator have approximately 1-3 years of successful experience managing resources or work on projects with significant deadlines and time pressures. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us! It is Epiq s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

The purpose of this role is to build, lead and continuously develop a high-performance QA team that ensures deliverables meet the high-quality standards of the company. To lead technical initiatives in order to optimise the quality assurance approach and tools and to grow the technical knowledge in the team by providing guidance and knowledge sharing. Job Description: Key responsibilities: Is responsible for overall customers satisfaction from software quality point of view Ensures overall quality of the deliverables and customer satisfaction across a number of projects Successfully manages several complex QA programmes simultaneously. Collaborates with leads in other disciplines to implement the QA process and methodology Works closely with the Functional Director and the business stakeholders on providing test requirements, QA estimates and resource needs across one or more projects Provides and controls the project test plan execution, assigns responsibilities to team members and provides visibility on the progress, risks and mitigation plans regularly Owns the development of the team s technical and domain expertise via various knowledge sharing and training initiatives Leads technical innovation initiatives resulting in optimisations in various areas (technical processes and approaches, tools) Adopts industry best practices and industry standards as best suited to the organisation Manages the implementation of overall testing infrastructure (test bed/environment) Is responsible for the development of the team s technical and domain expertise via various knowledge sharing and training initiatives. Ensures lines of succession are in place Proactively involved in production problems investigation and defines issue prevention action Location: Pune Brand: Merkle Time Type: Full time Contract Type: Permanent

Roles and Responsibilities Conduct thorough investigations into suspected fraudulent activities within the organization. Identify, analyze, and mitigate potential risks associated with fraudulent behavior. Develop and implement effective risk management strategies to prevent future occurrences. Collaborate with internal stakeholders to gather evidence and build cases against perpetrators of fraud. Ensure compliance with regulatory requirements related to fraud detection, investigation, and reporting.

Job Title: Collections Officer Company Name: Kinara Capital Job Description: As a Collections Officer at Kinara Capital, you will be responsible for managing the collections processes for our diverse client portfolio. Your primary goal will be to ensure timely collection of outstanding debts while maintaining positive relationships with clients. You will engage with customers to understand their circumstances and negotiate suitable payment arrangements. You will also be responsible for documenting all interactions and maintaining accurate records in our collections system. Key Responsibilities: - Contact clients via phone, email, and in-person to collect overdue payments. - Develop and implement effective collection strategies to reduce delinquency rates. - Conduct thorough investigations into customer accounts to assess their payment history and current financial situation. - Negotiate payment plans and options with clients to facilitate timely payments. - Maintain accurate records of all customer interactions and transactions in the collections database. - Collaborate with other departments to resolve issues related to collections when necessary. - Monitor and report on collections performance metrics and progress. - Stay updated on industry regulations and compliance requirements related to collections. Skills Required: - Strong communication and negotiation skills. - Problem-solving abilities and a customer-oriented mindset. - Detail-oriented with excellent organizational skills. - Ability to handle difficult conversations with professionalism and empathy. - Strong analytical skills to assess client financial situations and payment histories. - Ability to work independently and as part of a team. Tools Required: - Proficiency in Microsoft Office Suite (especially Excel and Word). - Experience with customer relationship management (CRM) systems. - Familiarity with collections software or databases. - Basic understanding of relevant financial regulations and compliance standards.

Grettings from KVC CONSULTANTS LTD. Hiring now for FRAUD INVESTIGATION & PAYMENT RISK/INVESTIGATION role. JOB DESCRIPTION Eligible - UG/GRADS (both are eligible) Minimum 2 years of exp in Fraud Investigation required. Salary Upto Rs 7.25 LPA (Hike based on last drawn) 5 Days Working Rotational Shifts/Offs Cabs available for Odd Hours. Roles and Responsibilites A fraud investigator is responsible for detecting, preventing, and investigating fraudulent activities that can impact businesses and individuals. Their responsibilities include conducting thorough investigations, analyzing financial records, conducting interviews, gathering evidence, and preparing detailed reports . They also develop and implement strategies to prevent fraud and stay up-to-date on the latest fraud detection techniques. Interested Candidates can Call or Whatsapp Resume Simran : 9821182647 Mehvish : 9628373766 Riya : 9628373761 Not for candidates pursuing Full Time Graduation ##KVC CONSULTANTS LTD## ##NO PLAACEMENT CHARGES##

Ghrs Training is seeking a diligent Risk and Fraud Investigator to join our team. This role is crucial for maintaining the integrity and security of our international operations by identifying and mitigating potential risks and fraudulent activities. Key Responsibilities: Conduct thorough investigations into suspicious activities and potential fraud cases within international operations. Analyze data and transaction patterns to identify red flags and unusual behavior. Collaborate with internal teams and external partners to gather necessary information for investigations. Document findings comprehensively and prepare detailed reports for review by management. Provide recommendations for process improvements to enhance fraud prevention and risk mitigation strategies. Communicate effectively with international customers where necessary to verify information or resolve issues related to investigations, leveraging strong customer service skills. About You: You have a minimum of 2 years of experience in International Customer Service . This background is essential for understanding customer interactions and identifying potential anomalies. You possess strong analytical and problem-solving skills, with a keen eye for detail. You are highly ethical, with a strong sense of integrity and confidentiality. You have excellent communication skills, both written and verbal, allowing for clear articulation of complex findings. You are capable of working independently and as part of a team in a fast-paced environment.

Job Description Responsible for Toxicological assessment of genotoxic and nitrosamine impurities. Responsible to support the development of nitrosamine and other genotoxic impurity risk assessment and carryover limits. To support the site management team in reviewing cleaning, nitrosamine and genotoxic impurity and keep sites up to date according to current regulatory requirement /expectation. Reviewing Permissible Daily Intake, Occupational Exposure Limits, Toxicological Justification, Quality Risk Assessment document. Responsible for preparation and revision of corporate procedures like SOP related to the assessment of potential carryover or cross-contamination of genotoxic/carcinogenic impurities. Harmonization of Cleaning and validation procedures across all sites of Lupin. Work Experience 10-12 years Education Masters in Science Competencies Collaboration Customer Centricity Developing Talent Innovation & Creativity Process Excellence Result Orientation Stakeholder Management Strategic Agility

Role & responsibilities Warranty failure investigation Warranty/GW Claim processing in System AMC Claim processing in System Warranty parts sending to plant as per the desired list shared by Plant team. Coordinating with plant warranty team & CSM for settlement of claims BDMS claim processing and approval

Amazon.ins Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon s shipping and customer service. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.ins customer centric focus applied to the Merchant experience. The Investigation Assistant will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. Bachelors degree Experience with Microsoft Office products and applications

Amazon.ins Fulfillment by Amazon (FBA) Credit Operations team is seeking a highly motivated Investigation Specialist to help manage daily operational aspects supporting both our Merchant and Customer experience. Our teams objective is to provide the capability for merchants to obtain the benefit of Fulfillment by Amazon, including all the superior performance of Amazon s shipping and customer service. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.ins customer centric focus applied to the Merchant experience. The Investigation Assistant will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel Excellent team player capable of learning and sharing knowledge in a team environment. Knowledge of FBA. Comfortable working on excel, using pivots and using basic level of automation. Basic knowledge of SQL. Experience in either of Investigations / Payments / Security or Banking domain.

Developing and implementing a comprehensive security framework to protect the companys assets and infrastructure. Designing and implementing security policies, procedures and protocols to mitigate risks and maintain a secure environment. Investigating and monitoring incident response activities, including investigations, root cause analysis and developing corrective actions. Collaborating with cross-functional teams to assess risks, identify vulnerabilities and devise preventive measures. Establishing and maintaining strong relationships with external stakeholders, such as regulatory bodies, law enforcement agencies and industry associations. Leading security awareness programs and training initiatives to educate employees about best practices and potential threats. Your tasks Conduct regular security audits and risk assessments to identify vulnerabilities and ensure compliance with relevant regulations. Implement and manage security technologies, like firewalls, intrusion detection systems and access controls. Ensure the organisations compliance with applicable security-related laws, regulations and standards in India. Monitor security systems and networks for potential threats, promptly investigating and mitigating security incidents. Oversee the management of physical security measures, including access controls, CCTV systems, and security personnel. Develop and maintain incident response plans, ensuring timely and effective responses to security breaches. Manage records, documentation and reporting to demonstrate compliance and facilitate audits. Collaborate with internal teams to integrate security considerations into developing new products and services. Stay updated with the latest security trends, technologies and regulatory changes, ensuring continuous improvement of the security function.

Required Skills Technology | Cisco R and S Network Expert - Level 3 Support Technology | Cisco ASA Expert - Level 3 Support Technology | Palo Alto Expert - Level 3 Support Technology | Firepower Administrator - Level 2 Support Technology | Pulse VPN Administrator - Level 2 Support Technology | Fortigate Administrator - Level 2 Support Education Qualification : Engineer - B.E / B.Tech / MCA Delivery Skills: 1. Technology Management: - Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Cisco R and S Network Design SME - Level 4 Support Technology | Cisco ACI Design SME - Level 4 Support Technology | Fortigate SDWAN Design SME - Level 4 Support Technology | Cisco DNAC Design SME - Level 4 Support Technology | Viptella SDWAN Design SME - Level 4 Support Technology | Riverbed SDWAN cDesign SME - Level 4 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | Expert Level Certification - NSE7 / CCIE-Data Center / DNAIE / ENSDWI Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Required Skills Behavioral | Aptitude | Managerial Skills Behavioral | Aptitude | People skills Education Qualification : Any Masters Certification Mandatory / Desirable : Technology | Certifications in Project Management | PMI Program Management Professional (PgMP) Details: - Will be responsible for owning the process and the supporting documentation for the process. - This includes accountability for setting policies and providing leadership and direction for the development, design, and integration of the process as it applies to other applicable frameworks and related ITSM processes being used and/or adopted in the organization. - The Process Owner will be accountable for the overall health and success of the Problem Management Process. - Participate in post-mortem meetings and drive service providers to identify root cause including well-defined corrective/preventative action plans. - Manage problem record lifecycle by ensuring that respective Incidents, Problems, or Changes are identified, recorded and tracked to resolution in line with the agreed resolution plans. - Strong exposure to Service Now with a clear understanding of how tools should be used to support problem management process activities. - Proactively identify operational issues and trends. - Provides appropriate reporting and drive resolution by working directly with Service Providers. - Monitors problem management performance metrics and Key Performance Indicators (KPIs). - Creating and updating of Problem Records - Organizing and chairing Problem Investigation and Problem Review Meetings - Driving investigations to identify the root cause of Problems, mitigating actions and service improvement initiatives (Including People, Process and Technology elements)

ROW IB team is seeking a highly motivated Investigation Specialist to help manage daily operational activities centrally across INFCs. Our teams objective is to provide the accurate resolution to all the sellers and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class services with Amazon.ins customer centric focus applied to the Seller experience. The Investigation Specialist will support Sellers, Associates, and Management while ensuring program standards for individual and team performance are met. An Investigation Representative at ROW IB is responsible for flow of information between different stakeholders and resolves the issues created by sellers accurately in a timely manner. An Investigation Representative provides timely resolution to the issue in hand by researching, querying internal tools and by taking real-time decisions. An ideal candidate should be able to understand the requirements/be able to analyze data and notice trends and be able to drive seller experience without compromising on time. The candidate should have the basic understanding of inbounding and should be able to communicate clearly in english in the written and verbal form. A day in the life An Investigation Representative is responsible for conducting assigned investigations in a timely manner within an ambiguous environment using data analysis and other tools. This requires high level of ownership throughout investigation life cycle by facilitating flow of information, reporting progress and identifying blockers & providing resolutions. An Investigation Representative will insist on high standards by effective deep dive to summarize findings and proposing solutions by identifying gaps and risks in current mechanisms. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth inbounding experience to all sellers and vendors across amazon fulfillment centres. The team is responsible to plan the freight delivery across fulfillment centres and perform rescue operations, and contingency management. Graduation from a recognized university with 1 year of work experience. Excellent communication skills (written and verbal) in English language. Ability to communicate correctly and understand the issues. Ability to concentrate follow up on issues without distraction to resolution. Work successfully in a team environment as well as independently. Familiarity with Windows, Microsoft Outlook, Microsoft Word, internet browser and Excellent typing skills. Demonstrates an ability to successfully navigate websites. 1 Excellent communication skills (written and verbal) in English language. 2 Good Working knowledge of MS office. 3. Deep diving skills

Its fun to work at a company where people truly believe in what they are doing! Job Description: Summary Entry-Level, general tasks and routine assignments. Acquiring new skills and gain understanding of position. Closely supervised with little latitude for independent judgement. This position currently reports to the Director, Information Governance PMO, but this may change at any time in the future. Responsibilities Track schedules and paid time off (PTO) of members of the forensics and collections group to understand who is available for assignment, who is not, and when resources will become available for assignment. Monitor and respond in a timely fashion to incoming requests for resources from the delivery, sales and project management teams. Evaluate potential resources for suitability to accomplish proposed/necessary tasks, escalating difficult decisions as needed. Assign appropriate resources to requests for resources including, but not limited to, Epiq resources and 3rd party partner resources. Research and create quotes for Sales and Client Services upon requests for same. Lookup data in Epiq s systems and provide reports concerning collection activity (data collected, etc.). Sync media/data from collections to Epiq systems on an as needed basis. Assist with policy and process creation on an as needed basis. Participate in Event calls, QIP (Quality Investigation Process) and RCA (Root Cause Analysis) exercises as needed to resolve issues and promote a higher quality service moving forward. Qualifications: It is expected that an Associate Resource Coordinator have approximately 1-3 years of successful experience managing resources or work on projects with significant deadlines and time pressures. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Its fun to work at a company where people truly believe in what they are doing! Job Description: Summary Entry-Level, general tasks and routine assignments. Acquiring new skills and gain understanding of position. Closely supervised with little latitude for independent judgement. This position currently reports to the Director, Information Governance PMO, but this may change at any time in the future. Responsibilities Track schedules and paid time off (PTO) of members of the forensics and collections group to understand who is available for assignment, who is not, and when resources will become available for assignment. Monitor and respond in a timely fashion to incoming requests for resources from the delivery, sales and project management teams. Evaluate potential resources for suitability to accomplish proposed/necessary tasks, escalating difficult decisions as needed. Assign appropriate resources to requests for resources including, but not limited to, Epiq resources and 3rd party partner resources. Research and create quotes for Sales and Client Services upon requests for same. Lookup data in Epiq s systems and provide reports concerning collection activity (data collected, etc.). Sync media/data from collections to Epiq systems on an as needed basis. Assist with policy and process creation on an as needed basis. Participate in Event calls, QIP (Quality Investigation Process) and RCA (Root Cause Analysis) exercises as needed to resolve issues and promote a higher quality service moving forward. Qualifications: It is expected that an Associate Resource Coordinator have approximately 1-3 years of successful experience managing resources or work on projects with significant deadlines and time pressures. If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

Required Details: Total Experience Relevant Experience Current Company: Current Designation: Current CTC Expected CTC Notice Period: Current Location Expected Location: Offer In hand: PAN Number (upload profiles to the portal): DOB (upload profiles to the portal): Reason for Job Change: Degree CGPA Passed Out: University: Out of 5 rate yourself: Location: Mumbai locals only. Experience: 5-8 years Budget: Open Competitive Market rate [always keep it low] Interview Mode: 1st Round -Virtual, 2nd/3rd -compulsory face to face, may have more than 3 rounds. JD: Mandatory hands on experience on below mentioned Domains / Tools: (Must have Any One) - Elasticsearch (ELK) / Sqrrl / Crowd strike / Fireeye Mandiant HX / SOAR / Cloud Incident Response Hands-on experience on Sysinternals / Sysmo Hands on experience Any Malware analysis tool like Cuckoo, Cisco threat grid, Threat connect Strong knowledge of Cyber Detection technologies like (Advanced Threat Detection Tools, UEBA Tools, Network Packet Analysis, Endpoint Protection) Should be able to investigation Spam and Malware samples. Certifications Preferred: CISSP, CCSP, GCIH, GCFA

Relevant Experience Current Company: Current Designation: Current CTC Expected CTC Notice Period: Current Location Expected Location: Offer In hand: PAN Number (upload profiles to the portal): DOB (upload profiles to the portal): Reason for Job Change: Degree CGPA Passed Out: University: Out of 5 rate yourself: Location: Mumbai locals only. Experience: 5-8 years Budget: Open Competitive Market rate [always keep it low] Interview Mode: 1st Round -Virtual, 2nd/3rd -compulsory face to face, may have more than 3 rounds. JD: Mandatory hands on experience on below mentioned Domains / Tools: (Must have Any One) - Elasticsearch (ELK) / Sqrrl / Crowd strike / Fireeye Mandiant HX / SOAR / Cloud Incident Response Hands-on experience on Sysinternals / Sysmo Hands on experience Any Malware analysis tool like Cuckoo, Cisco threat grid, Threat connect Strong knowledge of Cyber Detection technologies like (Advanced Threat Detection Tools, UEBA Tools, Network Packet Analysis, Endpoint Protection) Should be able to investigation Spam and Malware samples. Certifications Preferred: CISSP, CCSP, GCIH, GCFA

INTRODUCTION We are an International BPO company with offices around Southeast Asia and expanding globally. We hire exceptionally creative and talented people from all over the globe that bring experience and international standards to the table, and thats just the start! Commitment to our people is our real strength and the key to success. Location: Kolkata, India Key skills and experience: Proficiency in English, Bengali & Hindi; C1 English level required (Able to understand/read documents). Excellent verbal and written communication skills in English and Bengali. English and Hindi, with the ability to express ideas clearly and concisely. Have at least 1 year of experience in customer support and service analysis positions. Interest in travel or tourism, familiar with fashion and makeup trends, especially on well-known brand names or trending products, always updated on Social Media Trending Topics; Proficient skills with MS Office and Google Drive; Able to join our training session; Willing to work on rotational shifts, weekends, and public holidays; Having good communication skills is an advantage. Key Responsibilities: Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on operation metrics. Managing projects and ensuring that deadlines are met by working with other departments to provide materials needed for completion Supervising staff members to ensure that they are performing their duties in accordance with company policies Analyzing data from past operations to identify trends or opportunities for improvement Reviewing employee performance to ensure that work is being completed effectively Supervise team members and be able to arrange or cover members working shifts if necessary; Provide accurate, valid and complete information by using the right methods/tools; Handle client complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution; Ensure Operation KPIs are met. Keep records of issues/problems for further investigation. Follow communication procedures, guidelines, and policies. Work with managers about clients feedback. Conduct shift briefings and update the team about policy-related changes or any project-related updates. Working time: Able to work night and overnight shifts. Able to work during Indian Public Holidays as requested. ",

Job Description: Our Company is looking for a Moderation Team Leader to join our Moderation team.Your main responsibilities are: Create an inspiring team environment with an open communication culture Set clear team goals Delegate tasks and set deadlines Oversee day-to-day operation Monitor team performance and report on operation metrics. Managing projects and ensuring that deadlines are met by working with other departments to provide materials needed for completion Supervising staff members to ensure that they are performing their duties in accordance with company policies Analyzing data from past operations to identify trends or opportunities for improvement Reviewing employee performance to ensure that work is being completed effectively Supervise team members and be able to arrange or cover members working shifts if necessary; Provide accurate, valid and complete information by using the right methods/tools; Handle client complaints, provide appropriate solutions and alternatives within the time limits follow up to ensure resolution; Ensure Operation KPIs are met. Keep records of issues/problems for further investigation. Follow communication procedures, guidelines, and policies. Work with managers about clients feedback. Conduct shift briefings and update the team about policy-related changes or any project-related updates. Job Requirement: Proficiency in English and Bengali Language; C1 English level required (Able to understand/read documents). Excellent verbal and written communication skills in English and Bengali, with the ability to express ideas clearly and concisely. Have at least 1 year of experience in customer support and service analysis positions. Interest in travel or tourism, familiar with fashion and makeup trends, especially on well-known brand names or trending products, always updated on Social Media Trending Topics; Proficient skills with MS Office and Google Drive; Able to join our training session; Willing to work on rotational shifts, weekends, and public holidays; Having good communication skills is an advantage. ",

Amazons Perfect Order Experience (Trustworthy Orders) team works to ensure that buyers receive authentic products in the condition they are expecting. We design and implement policies, tools and technology innovations to protect the buying experience on Amazon while minimizing friction for sellers. Candidates will be responsible for a wide range of duties related to the identification, investigation and elimination of online risk while balancing for seller experience. The focus will be on product quality defects around Defective and Damaged products as well as owning enhancements to the remediation charter for IN. The ideal self-driven candidate possesses business judgment, analytical thinking, and has experience succeeding in a customer-driven workplace under tight deadlines. The position relies on judgment to plan and accomplish goals and will work under very limited supervision of the Manager. The candidate will be responsible for a wide range of duties related to the investigation and elimination of online risk, identifying regional risk heuristics to improve speed and efficacy of treatment, partnering with regional business teams to drive initiatives to reduce defects at root cost while balancing for seller friction. The candidate will be responsible for extended deep dives of data and creating detailed, easily translated analysis based on those deep dives. . The candidate will be adept at determining root causes of issues and drive implementation of long term fixes. Work with our WW product, science, operations and program teams to conceptualize, launch, operate, localize, and expand Product Quality programs for India. Partner with Legal, PR, and Investigations to quickly handle and resolve critical and time-sensitive challenges. Develop and maintain key relationships with internal and external stakeholders Work with our WW product, science, operations and program teams to conceptualize, launch, operate, localize, and expand Product Quality programs for India. Partner with Legal, PR, and Investigations to quickly handle and resolve critical and time-sensitive challenges. Develop and maintain key relationships with internal and external stakeholders About the team Selling Partner Support (SPS) is responsible for creating a trustworthy shopping experience across Amazon stores worldwide by protecting customers, brands, selling partners and Amazon from fraud, counterfeit, and abuse as well as empowering, providing world class support, and building loyalty with Amazon s millions of selling partners. We value individual expression, encourage debate and critical thinking, and invite you to bring your true self to work every day. Only by embracing inclusivity can we deliver for our customers. Our unique backgrounds and perspectives strengthen our ability to achieve Amazons mission of being Earths most customer-centric company. 6+ years of compliance, audit or risk management experience Knowledge of Microsoft Office products and applications at an advanced level Bachelors degree or equivalent Masters degree or equivalent Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent

Amazon.ins Fulfillment by Amazon (FBA) team is seeking Superstar Investigation specialist to manage investigation cases supporting both our Merchant and Customer experience. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.ins customer centric focus applied to the Merchant experience. Responsibilities include: Support for sellers to be onboarded on our e-Invoicing tool. Support Selling Partner Service and TRMS on Compliance related tickets and Seller-FC registration issues. Monitoring Government Compliance & Auditing Central (Internal Portal) to identify the failed IRN generation/stuck transactions and support sellers to fix these issues Managing Seller Communication on compliant invoices, FC closures, FC launches, GST cancellations and other program updates. Assist with investigation and drive resolutions for high impacting FBA Merchant and Customer Issues. Assist with the definition and design of improvements to software (tools), creation of standard operating procedures and processes for Amazons Fulfillment Center Operations, Selling Partner Support (SPS) associate, Customer Service (CS) associates and TRMS. Amazon.ins Fulfillment by Amazon (FBA) team is seeking Superstar Investigation specialist to manage investigation cases supporting both our Merchant and Customer experience. FBA is a highly visible and strategic program within Amazon. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design that span the entire company. Come help build a world class product with Amazon.ins customer centric focus applied to the Merchant experience. Responsibilities include: Support for sellers to be onboarded on our e-Invoicing tool. Support Selling Partner Service and TRMS on Compliance related tickets and Seller-FC registration issues. Monitoring Government Compliance & Auditing Central (Internal Portal) to identify the failed IRN generation/stuck transactions and support sellers to fix these issues Managing Seller Communication on compliant invoices, FC closures, FC launches, GST cancellations and other program updates. Assist with investigation and drive resolutions for high impacting FBA Merchant and Customer Issues. Assist with the definition and design of improvements to software (tools), creation of standard operating procedures and processes for Amazons Fulfillment Center Operations, Selling Partner Support (SPS) associate, Customer Service (CS) associates and TRMS. 1+ years of customer-facing environment, warehousing, logistics or manufacturing experience Bachelors degree Speak, write, and read fluently in English Experience with Microsoft Office products and applications Experience with Excel 2+ years of customer-facing environment, warehousing, logistics or manufacturing experience