Required Skills Technology | Storage|Knowledge of binding LUNs, creating volumes, creating storage groups, masking and mapping host to the LUNs / Volumes Technology | Storage Technologies, Understanding of|Data Deduplication Technology | Storage|Storage Expansions / Consolidation / Optimization Technology | Storage Technologies, Understanding of|Virtualization Education Qualification : Any Graduate (Engineering / Science) Delivery Skills : 1. Technology Management: Responsible for overall Storage technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching 3. Triage: Generally the L3 is the final level of escalation for all Storage related issues. However in the event of an un resolved incident which is taking longer than expected, the L3 eningeer is required to co ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. Prepare a detailed report on the plan of action for the existing tickets for the next shift and nbsp; engineer (Shift Handover Report), Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined Ensure tickets are closed post user/customer communication, Maintain inventory of Network equipments and links, Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Role & responsibilities Investigate collection related eligible complaints received through various channels. Adhoc Complaints received through other senior management. Deep Dive Root Cause Analysis [RCA] into the case details to validate the facts around the complaint. Retrieval of all case related facts documents and other relevant information in coordination with Process Managers. Review of documents supportings evidence. Cross validation of facts with respect to laid down process internal guidelines. Discussion with various team members within the vertical outside the vertical to ensure validation of facts. Assist and support Investigation Manager in any audit compliance regulatory requirements. Any other analytical tools like SQL, MS Access, Power BI would be an added advantage. Organized, Collaborative, delivery focussed and strong management skills.

Key Responsibilities: Complaint Management: Receive and assess customer complaints or issues through various channels (phone, email, in-person). Record complaints in the complaint management system and ensure all necessary information is captured. Investigation: Conduct investigations to understand the nature of the complaint and gather relevant details from customers, employees, and other stakeholders. Analyze complaints to identify recurring problems or patterns and work with relevant teams to find solutions. Resolution: Resolve complaints in a timely and effective manner, providing clear and empathetic communication to customers. Offer appropriate solutions, such as refunds, replacements, or service improvements, depending on the situation.

1. A recent college graduate 2. A minimum of 1-2 years experience in Back Office or calling roles 3. Proficient in MS Office, particularly Excel, Word, and PowerPoint 4. Excellent written and verbal communication skills 5. A logical approach to problem-solving 6. Strong communication and listening skills

ql-editor "> Job Description Responsible for sales target from assigned Dealer and developing New Dealer/Distributor. Complete mapping of the Market. Should be technically sound with respect to Electronic Components. Contributes to team effort by accomplishing related results as needed. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Focuses sales efforts by studying existing and potential volume of related customers. Keeps management informed by submitting activity and results reports, weekly work plans, and monthly and annual territory analyses. Responsibility from inquiry generation to order conversion, timely payment follows up, after sales service support etc. Ready to tour to customer places. Reporting to Regional Head- Sales. Closing deals and achieving sales target in defined market segment. Maintaining proper co-ordination with production Operation team for the smooth timely delivery/execution of work. Analyzing the requirements to ensure that all points are addressed, opportunities are taken care and correct solution is specified. Relevant Experience Prior sales experience in similar industry (Products handling like Cable Glands, Enclosures Customized Solutions, Wiring Ducts, DIN Rail, Lugs, Timers, Flexible Conduit) Perks 5 Days Working Lucrative Incentives and Travel additional apart from Fixed CT

ql-editor "> Job Description Responsible for sales target from assigned Dealer and developing New Dealer/Distributor. Complete mapping of the Market. Should be technically sound with respect to Electronic Components. Contributes to team effort by accomplishing related results as needed. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Focuses sales efforts by studying existing and potential volume of related customers. Keeps management informed by submitting activity and results reports, weekly work plans, and monthly and annual territory analyses. Responsibility from inquiry generation to order conversion, timely payment follows up, after sales service support etc. Ready to tour to customer places. Reporting to Regional Head- Sales. Closing deals and achieving sales target in defined market segment. Maintaining proper co-ordination with production Operation team for the smooth timely delivery/execution of work. Analyzing the requirements to ensure that all points are addressed, opportunities are taken care and correct solution is specified. Relevant Experience Prior sales experience in similar industry (Products handling like Cable Glands, Enclosures Customized Solutions, Wiring Ducts, DIN Rail, Lugs, Timers, Flexible Conduit)

ql-editor "> Job Description Responsible for sales target from assigned Dealer and developing New Dealer/Distributor. Complete mapping of the Market. Should be technically sound with respect to Electronic Components. Contributes to team effort by accomplishing related results as needed. Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc. Recommends changes in products, service, and policy by evaluating results and competitive developments. Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management. Focuses sales efforts by studying existing and potential volume of related customers. Keeps management informed by submitting activity and results reports, weekly work plans, and monthly and annual territory analyses. Responsibility from inquiry generation to order conversion, timely payment follows up, after sales service support etc. Ready to tour to customer places. Reporting to Regional Head- Sales. Closing deals and achieving sales target in defined market segment. Maintaining proper co-ordination with production Operation team for the smooth timely delivery/execution of work. Analyzing the requirements to ensure that all points are addressed, opportunities are taken care and correct solution is specified. Relevant Experience Prior sales experience in similar industry (Products handling like Cable Glands, Enclosures Customized Solutions, Wiring Ducts, DIN Rail, Lugs, Timers, Flexible Conduit) Perks 5 Days Working Lucrative Incentives and Travel additional apart from Fixed CTC.

Required Skills Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201 Delivery Skills: 1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. 2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined) - Ensure tickets are closed post user or customer communication - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Required Skills Technology | Database|Knowledge of High Availability (HA) and Disaster Recovery (DR) options Technology | Database Administration, General|Database Support Technology | Database|Full life cycle support of clients database Technology | Database Administration, General|Implementing Database Builds/Deployments Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Cloud Associate Certification, MSSQL Certification Delivery Skills : 1. Technology Management: Responsible for overall Database technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings 2. Restoration and other responsibilities: Work on resolution of complex or escalated issues from L2 engineer. Preparing RCA for major incidents and problem tickets. DB Server changes, upgrades, performance tuning, patching 3. Triage: Generally the L3 is the final level of escalation for all Database related issues. However in the event of an un-resolved incident which is taking longer than expected, the L3 eningeer is required to co-ordinate with the Data Center TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work with the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Prepare RFCs and represent RFC in the change advisory board for approval of changes. Assign approved changes to L2 group to implement them - Conduct repeat incident analysis to identify proactive problem tickets and work on the premanent fix for the issues - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift and nbsp; engineer (Shift Handover Report), - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Required Skills Technology | Storage and Backup Roles|Backup Administrator Technology | Backup|Identifying the backup residing(tape/media/disk) locations Technology | Container Technologies|Storage containers Education Qualification : Any Graduate (Engineering / Science) Certification Mandatory / Desirable : Technology | Respective Product Certification Delivery Skills: (1) Proactive monitoring and investigation of logs: Initiate Backup administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue. Record the findings and analysis in to the ticket (2) Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome (3) Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians. (4) Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process. - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report), - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined), - Ensure tickets are closed post user/customer communication, - Maintain inventory of Network equipments and links, - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process.

Required Skills Technology | HPN R and S Administrator - Level 2 Support Technology | Cisco R and S Network Administrator - Level 2 Support Education Qualification : B.Sc Certification Mandatory / Desirable : Technology | Basic Level Certification - F5 Certified Admin / CCNA / Riverbed RCSA-W (WAN Optimization Associate) / ZIA Admin / ZPA Admin / ZDX Admin / Prisma SD-WAN: Design and Operation / Certified Forcepoint Web Security Administrator / ACCA / CCNA Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Resolution: Identify the network issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome. 3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 Network SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party network vendor technicians. 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough andexecute the various Escalation Matrix (Vendor, Internal and Customer defined) - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process 5. Value Proposition: Understand the existing environment and propose any opportunity of improvement. Look at nagging issues in the environment and come out with Get Around solutions by working with vendors and industry experts

Required Skills Technology | Cisco VoIP PABX Expert - Level 3 Support Technology | Five9 CCaaS Expert - Level 3 Support Technology | Fortinet VoIP Expert - Level 3 Support Technology | Amazon Connect Expert - Level 3 Support Technology | MS Teams VoIP PSTN PBX Expert - Level 3 Support Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | VoIP Certifications / Avaya ACIS / NSE 6 FortiVoice / CCNP Collab / MS 720 / Genesys GVP Delivery Skills: 1. Technology Management: Responsible for overall network technology management for the business. Responsible for planning and execution of new technology roll outs, scope expansion and readiness of team from technology standpoint. Manage SOPs, Knowledge documents, KB articles. Implement technical methodology improvement from past failures and learnings. 2. Restoration and Other Responsibilities: Work on resolution of complex or escalated issues from L2 engineer or network outages. Preparing RCA for major incidents and problem tickets. Secures network system by establishing and enforcing policies, defining, and monitoring access. Collaborating with network architects on network optimization. 3. Triage: Generally, the L3 is the final level of escalation for all Network related issues. However, in the event of an un-resolved incident which is taking longer than expected, the L3 engineer is required to co-ordinate with the Network TDU COE team to get expert help and work towards the resolution of incidents. They will also engage and work is the respective TAC teams to resolve any product related issues or software bugs 4. Process Compliance: - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented etc. and update the tickets regularly as per the defined process - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer (Shift Handover Report) - Followthrough and execute the various Escalation Matrix (Vendor, Internal and Customer defined) - Ensure tickets are closed post user/customer communication - Maintain inventory of Network equipments and links - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process

Role & responsibilities Major Responsibilities include: Incident Detection and Analysis Analyze all the active security alerts, events, and incidents on Splunk SIEM for detecting, investigating, and responding to security threats. Conduct log analysis and pattern recognition on Splunk to identify anomalies or IOCs. Create detailed incident reports based on investigation and root cause analysis for security events and incidents. Carry out detection of potential threats through threat intelligence feeds and correlation rules. Incident Response Management First Responder for the Security Incident, ensuring that it is promptly and accurately handled, documented, and escalated. Execution of the incident response lifecycle, including Containment, Eradication and Recovery Work with IT, Network and other teams to contain and remediate incidents and ensure minimal impact and ability to restore normal operations Proactively hunt for threats using Splunk and security tools to identify potential vulnerabilities. Research emerging threats, vulnerabilities, and attack vectors and recommend associated detection methodologies. Technical Competency Knowledge about other Splunk SIEM, SOC, EDR. Building dashboards, log intake, use cases building, and fine-tuning. Analitical Aptitude: Good analytical mind with problem-solving abilities while doing investigations. Communication: Effective communication of the findings using both written as well as the verbal method. Detail orientation: Having good attention to details in log analysis and report generation. Adaptability: Adaptability to working in a high-pressure environment, where multiple incidents and priorities are expected to be dealt with. Requirements Bachelor's degree in computer science, Cybersecurity, Information Systems or related field. Experience in security operations, incident response and threat analysis Good knowledge about the concepts of SIEM, SOC operations, log management, and threat intelligence. Security frameworks: knowledge about NIST, MITRE ATT&CK, ISO 27001; incident response Preferred candidate profile Job Summary: We are looking for an experienced and motivated Incident Response Analyst with hands-on knowledge of SOC/SIEM(preferable Splunk), which can be a great addition to our Cybersecurity team. The role of monitoring, analysis, and response to the security incidents ensures the confidentiality, integrity, and availability of the information systems of the company. The suitable candidate would be familiar with the use of Splunk in order to analyze and remediate security threats and would collaborate with various teams for enhancing our security posture. Perks and benefits hybrid

=The GFCC Alert Triage position is part of the firm s India AML Alert Triage team within AML Investigations. The Triage team dispositions alerts consistent with the Global AML Standards, provides an initial assessment of potential Money Laundering, Terrorist Financing as well as other nefarious activity and recommends alerts for escalation and further review or closure as false positives Responsibilities Collect and document data, including alerting activity, account information, transactional data, KYC information, politically exposed person (PEP) status, adverse media as well as counterparty and any other required information to assist in the investigation Review and analyze underlying data gathered opposite Anti-Money Laundering (AML), Terrorist Financing (TF), Human Trafficking and other red flags to assess whether the alert should be recommended for escalation or to be closed with no further action Fully document all alerts, including supporting data, analysis as well as escalation or close recommendation rationale within the case management system in a timely manner and consistent with the firm s quality standards Build relationships with AML Investigations units and effectively communicate and transfer information for case investigations Collaborate with India and US colleagues to share processing and AML knowledge to enhance AML Investigation process flows Process work items in the order of priority and aligned with SLA priorities. Escalate issues in a timely manner and demonstrate courage and integrity by doing the right thing all the time. In conjunction with manager and consistent with overall department objectives, establish and execute on annual development goals. You would participate in special projects, quality improvement initiatives and other similar exercises Required qualifications, capabilities, and skills Qualified graduate with minimum of 3 years of relevant experience in Global Financial Crime Compliance Familiarity with the firms internal systems and processes or similar processes at other institutions, and proficiency in MS Office (Outlook/Word/Excel/PowerPoint) You are a self-starter, capable of working under minimum supervision, able to multi-task and meet deadlines in high-pressure environment You are a result-oriented team player with strong problem solving ability. You have exceptional research and analytical skills with the ability to analyze large amounts of data, decipher higher risk attributes (transactional, geographical, product, customer type, etc.) and develop well-reasoned recommendations and strong documentation skills to clearly articulate alert disposition You are adaptable to change and demonstrate strong interpersonal and verbal/written communication skills. You adhere to and standards, controls and policy.

Responsible for implementation of workshop processes programs at BOSCH Service and ensure technical support to OEM/OECD/BS (OE products mainly) Warranty material verification at BOSCH Services assist in resolution of customer complaint. Field Investigation Joint Investigation with OECD / OEM Supports in Service Quality audits and measure closure as per the target. OE Dealers mapping for getting right service to reduce TAT. Service Business Development

. Purpose of the role To support Transaction Monitoring with investigating and reporting suspicious activity to the NCA when necessary. Accountabilities Support with day-to-day Transaction Monitoring initiatives including, reviewing, investigating and reporting through AML expertise. Execution of monitoring checks on customers, transactions, and other activities to identify potential risks and comply with regulatory requirements. Management of issues and alerts arising from transition monitoring tests, including the investigation and resolution of each incident. Collaboration with teams across the bank to align and integrate Transaction Monitoring processes. Identification of areas for improvement and providing recommendations for change in Transaction Monitoring processes. Development and implementation of Transaction Monitoring procedures and controls to mitigate risks and maintain operational efficiency. Identification of industry trends and developments to implement best practice in Transaction Monitoring Services. Participation in projects and initiatives to improve Transaction Monitoring efficiency and effectiveness. Analyst Expectations To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement. Requires in-depth technical knowledge and experience in their assigned area of expertise Thorough understanding of the underlying principles and concepts within the area of expertise They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate. Will have an impact on the work of related teams within the area. Partner with other functions and business areas. Takes responsibility for end results of a team s operational processing and activities. Escalate breaches of policies / procedure appropriately. Take responsibility for embedding new policies/ procedures adopted due to risk mitigation. Advise and influence decision making within own area of expertise. Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function. Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function. Make evaluative judgements based on the analysis of factual information, paying attention to detail. Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents. Guide and persuade team members and communicate complex / sensitive information. Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

Note: This role will be working in rotational night shift. At Amazon, were working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. MENA DEX sustainability team aims to control buyer abuse and protect genuine customers from bad actors via product and program solutions. We achieve this through a combination of automated and manual investigations of the buyers and sellers on our marketplaces (AE, SA and EG). Summary of Responsibilities: Investigate suspicious orders placed in MENA marketplaces and take appropriate actions based on processes, tools and high-judgment decisions. The responsibilities in this position will span over multiple processes and functions and locations. He/she will be responsible for achieving and exceeding team s defined metrics through sustainable change or process improvement. Analyze the key levers of the business to identify trends and proactively act to improve efficiency and reduce time to identify new fraud Modus Operandi. Ensure that Amazon is leading the curve in identifying and preventing new abuse/fraud attacks. Share ideas with Product teams that positively influence the vision for the future product development by using exposure and learnings of abuse use-cases, provide data on abuse trends and fraud issues impacting the marketplace. Implement best-in-class processes and practices for maintaining and exceeding productivity and quality service level agreements. - Speak, write, and read fluently in English - Experience with Microsoft Office products and applications - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays - Experience in payments or e-commerce

Role & responsibilities Knowledge of Processing of claims, Quality check and adherence to TAT Fraud triggers Fraud risk assessment Clinical Experience Computer skills Candidate Should be open to work in 24X7X365 shifts Preferred candidate profile MS Excel and MIS skills, Candidate having work experience of prepayment quality check, Internal audit in TPA/Insurance company will be preferred. Willingness to travel as per the requirement of the job Preferred Industry Health Insurance, TPA, Hospitals, Healthcare

Role & responsibilities Generic job profile includes document processing, data entry process, maintaining trackers, escalate issues as required within organization and follow up to ensure timely resolution. Working knowledge of MS Excel with data entry speed and accuracy, ability to communicate in English and Hindi effectively, Insurance / Health Insurance Knowledge. Should be open to shift duties. Computer Operations, Computer proficiency, MS Excel, Communication in English & Hindi, Open to work in shifts Preferred candidate profile Health Insurance/ Healthcare/ TPA/ BFSI 6 Months 1 Year of experience in investigation (Backend)

Role & responsibilities Claims adjudication, fraud and leakage control, client/provider feedback, team training and retention, Investigation MS Excel and MIS skills, Candidate having work experience of claim processing, Investigation, computer skills. Knowledge of Processing of claims, quality check and adherence to TAT, computer skills, excel. Candidate should be open to work in 24X7X365 shifts Preferred candidate profile Preferably 6 Months - 1 year of experience in investigation Health Insurance, TPA, Hospitals, Healthcare

Desired technical skills/knowledge Power Automate, Sharepoint, workflow automation , trouble shooting, documentation, advance teams integration, MS Planner, Office 365. Subject matter expert in Power Apps and apply it to business processes for optimum use of the solution, Develop, deploy, optimize a range of landing pages and email campaigns. Strong experience in building campaigns with Power Apps tools with knowledge and experience on RPA. Understanding of different types of reporting in HTML/CSS/JS knowledge and web editing experience Knowledge of Devops , Agile and other release models etc . Collaboration with Technical /functional team involving senior developers, cross teams, vendors/product resources . Prepare impact analysis documents, recommendations, executive briefings Organize and chair workshops with business users to refine requirements with quick POC’s and propose/validate system implementation approaches Identify dependencies on external systems and manage them across other IT departments Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices. Support Delivery Manager is various assigned tasks and end- to end ownership of assigned tasks. Strong communication and convincing skills for Business acumen Soft skills/knowledge Good written and verbal communication skills, fluent English Customer centric approach Problem solving and investigation capabilities Ability to work with aggressive schedules Ability to lead and motivate the team Roles and Responsibilities Desired technical skills/knowledge Power Automate, Sharepoint, workflow automation , trouble shooting, documentation, advance teams integration, MS Planner, Office 365. Subject matter expert in Power Apps and apply it to business processes for optimum use of the solution, Develop, deploy, optimize a range of landing pages and email campaigns. Strong experience in building campaigns with Power Apps tools with knowledge and experience on RPA. Understanding of different types of reporting in HTML/CSS/JS knowledge and web editing experience Knowledge of Devops , Agile and other release models etc . Collaboration with Technical /functional team involving senior developers, cross teams, vendors/product resources . Prepare impact analysis documents, recommendations, executive briefings Organize and chair workshops with business users to refine requirements with quick POC’s and propose/validate system implementation approaches Identify dependencies on external systems and manage them across other IT departments Produce key deliverables throughout the lifecycle of the project, for IT use as well as for business owners, such as solution proposals, user acceptance test plans, dependency matrices. Support Delivery Manager is various assigned tasks and end- to end ownership of assigned tasks. Strong communication and convincing skills for Business acumen Soft skills/knowledge Good written and verbal communication skills, fluent English Customer centric approach Problem solving and investigation capabilities Ability to work with aggressive schedules Ability to lead and motivate the team

Purpose of the role: This position will form an integral part in achieving all quality objectives by developing & implementing the current Quality procedures and systems in line with global regulatory expectations and industry practices. Need to work closely with all CFT team in a collaborative manner to build a Quality system. Primary Responsibility: 1. Lead all personnel and processes involved in Inspection and Packaging operations occurring on all shifts. 2. Maintain knowledge of state-of-the-art Biopharmaceutical industry standards and guidelines for inspection and packaging concepts, practices, and processes. 3. Responsible for DP facility packing activities (operation and cleaning of Visual inspection board, Plunger rod insertion & Labelling machine, Cartridge Labelling machine, Blister packing machine, Automatic Cartoning Machine, Pen Assembling and labelling machine, Cold room) related to drug product. 4. Assist the installation and commissioning activities like FAT, SAT etc. of the packing lines for Vials, PFS and Cartridge facility packing. 5. Preparation and review of the URS, QRM, IQ, OQ and PQ protocols for Plunger rod insertion & Labelling machine, Cartridge Labelling machine, Blister packing machine, Automatic Cartoning Machine, weighing balances, Pen Assembling and labelling machine, Serialization etc. 6. Ensure QMS compliance in qualification, visual inspection and packing related activities. 7. Assist the validations of equipment and the process. 8. Identify and implement the visual inspection and packing procedures with compliance to current GMP requirements. 9. Implementation of Track & Trace system for the packaging. 10.Performing the FAT & SAT of packing line equipment at vendor sites or at our facility. 11. Performing/executing the IQ, OQ and PQ related to packaging lines. 12. Performing the visual inspection activities. 13. Assisting the validation activities of other equipment like cold room, pass-box and area. 14. Prepare & review of all SOP`s/protocols related to visual inspection/packing area procedures/equipment and drug product facility. 15. Identify and implement the manufacture procedures with compliance to current GMP requirements. 16. Timely initiation, investigation, impact assessment of QMS elements.

Purpose of the role: Drug Product MSAT and Technology Transfer TECHNICAL COMPETENCIES: 1. To ensure Site / Tech -transfer of products to Manufacturing site. 2. To ensure Process Performance Qualifications Role Purpose: 1. Technology transfer of in house R&D developed products. 2. Product transfers from internal and external sites to CDMO. 3. Ensure the compliance of Relevant SOPs in product transfer process. KEY DUTIES AND RESPONSIBILITIES: 1. To involve in execution of feasibility/exhibit/pre-validation/process qualification batches for 2. Technology transfer of products and site transfer products. 3. To conduct trials required to generate additional information or knowledge to support the site transfer projects. 4. Responsible to follow EHS compliance as per the site EHS policy and manual. 5. Responsible for review and approval of process performance qualification and continuous 6. process verification protocols and reports. 7. Supporting the operations team for closure of deviations by involving in investigations for commercial batches. 8. Responsible for MFR review. 9. Responsible for preparation of BMP / Trial report. 10. Responsible for Gap analysis preparation. 11. Responsible to ensure product execution checklist for new products. 12. Preparation and review of protocols or batch records for trial batch on need basis.

Job Purpose: As Employee Relations Manager/Professional you will be responsible to lead HR investigations and appropriate IR/ER activities across the cluster through management of end-to-end HR investigations, including appropriate case reporting, decision making and stakeholder management at cluster or country level. Besides, provide employee relations advisory to HR colleagues across the cluster. Key Responsibilities Investigate HR and Employee Relations issues, including, but not limited to: o Conducting investigation related interviews o Drafting reports and proposing remedial action based on investigation findings o Producing complete investigation documentation o Analyzing data from various reporting systems to ensure swift progress on cases o Management of stakeholders as related to the case ensuring appropriate closure of the matter. Independently manage assigned casework, bringing investigations to closure rapidly and definitively Mediate and resolve internal ER issues using best practice conflict resolution practices Design, collect, and analyze multiple levels of employee and stakeholder feedback Analyze aggregate casework data to identify issue trends and opportunities for proactive issue mitigation for the assigned cases Consult and collaborate with business partners, Corporate ER teams, Compliance and Legal teams on complex employee investigations Manage critical employee relations issues that are crisis-oriented to ensure successfully completion within limited time and SLAs Partner in analysis and revision of people programs, policies, and practices Provide expert advisory service and support to the managers and local teams Ensure consistent implementation of use of ER policies and procedures across the cluster Support development and delivery of education and training for line leaders and HR professionals on policy, employment law, and employee relations matters Breadth/ Scope of Accountability Skills & Experience: 6-8 years of experience as a Human Resource Manager or HR Generalist in a complex multinational environment Experience in Employment law, Concerns/Grievances management process, HR/Commercial Investigations will also be considered. Robust ER / IR knowledge & experience in an international environment Background in commercial and manufacturing environment Exposure to work in a multicountry environment, especially in Asia Pacific or EMEA Must be fluent in English (Written & Spoken). Proficiency in additional languages such as Russian or French will be an added advantage.

Warm Greetings from RIVERA MANPOWER SERVICES!!!! Kindly Note: We are looking @ Minimum 2 Year of an experience into Fraud Investigation.(Banking Fraud Experience mandatory) Call the below mentioned Number to book your slots and grab the opportunity. DIVYA - 9513900439 / rivera.divya@gmail.com DHARSHAN - 7996002799 / dharshan.rivera@gmail.com Roles and Responsibilities Job Responsibilities: Investigation on Trigger alert for each customer account. Understanding Customer details, source of income activity pattern. Review on customer transaction pattern in the triggered account. Review the associate accounts where the funds being received and being transferred. Eliminate the normal transaction like grocery, shopping, restaurant and other transaction. Investigation on the remaining activity to find any suspicious or involved in fraud. Performing external open search to understand any negative news on the main suspect. Performing KYC check to validate original document being submitted. Of f- boarding the client is he has been involved in terms and condition breach. Reporting to regulatory National Crime Agency if any Financial Crime being observed. Understanding customer transaction patter in the account. Fast movement of money like Top-up followed by external transfer or ATM withdrawal. Structuring of money just to avoid the threshold of the system. Desired Candidate Profile *Possess good analytical skills - detail oriented *Possess good communication skills, both oral and written *Be familiar with Microsoft applications and working knowledge of MS excel *Have a good attitude - should be committed to the work Perks and Benefits *One Ways Cab Provided. *Incentives Regards, DIVYA 9513900439 Rivera manpower services