Officer, MBPC - India

Role Overview: You will be responsible for providing dedicated support and coaching to Herbalife Nutrition Distributors to ensure they conduct their businesses correctly, ethically, and fairly. This includes delivering a world-class customer service experience, building strong partnerships with Distributors and Business Partners, and offering subject matter expertise and support on various aspects such as Rules of Conduct, Business Marketing Plan, local regulatory requirements, policies, and procedures. Key Responsibilities: - Manage case tasks including obtaining, evaluating, and analyzing evidence, taking statements, and drafting comprehensive reports summarizing investigation efforts. - Analyze data to detect irregularities in Distributor Business Practices, conduct in-depth investigations of suspicious activity, evaluate business practices for risk areas, and document investigative activities using relevant databases and internal systems. - Conduct proactive research to minimize violations related to Distributor business activities through internet research, identifying issues, and purchasing products from suspicious channels. - Conduct training sessions for distributors at Nutrition Clubs in different locations. - Utilize critical thinking skills to identify and analyze relevant issues to draw sound conclusions. - Understand due process principles, prioritize tasks, align with defined processes, and meet SLAs. - Communicate professionally with various departments, Distributors, and customers through written, email, or in-person interactions. Qualifications Required: - 1-3 years of relevant working experience, preferably within Distributor Service. - Positive, outgoing personality with self-motivation. - Attention to detail and excellent verbal and written communication skills in English and local language. - Administrative, analytical, and interpersonal skills. - Hands-on computer skills and flexibility to work hours. - Ability to maintain a professional attitude under deadline pressure in a fast-paced environment.,