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0.0 - 3.0 years
2 - 5 Lacs
Mumbai
Work from Office
Company Payroll: Indovision Services Pvt Ltd Position : Network Engineer Client : Vodafone idea Qualification: BE Preferred Location - Odisha Job details Responsible for maintaining uptime of MPLS links Daily maintenance and reporting of all links. Responsible for links churn due to technical issue Periodic review with customer for discussion on major issue To handle the technical support for ILL & P2P links Responsible for Fast resolution of customer complaints in given MTTR. Fast resolution of daily fault tickets in coordination with NOC team/TAC team Investigating faults in the network and arrange resolution within SLA to customer. Provide support to Field team to arrange early closure. Responsible for reducing customer end issue Responsible for testing of new links post-delivery. Change management on requirement basis. Coordination for bill submission. Payment collection as per the TAT PO & document collection Feasibility coordination & necessary permissions
Posted 3 weeks ago
4.0 - 6.0 years
5 - 12 Lacs
Hyderabad
Work from Office
Job Title: SPE/SME for Written Correspondence Reporting to: Team Leader Objectives Written Correspondence team will be responsible for researching written complaints and providing a written response addressing all issues identified in the complaint. The Complaints Resolution Specialist will be responsible for the thorough investigation and resolution of customer complaints. Key Responsibilities: Conduct detailed research on written complaints received from customers. Analyze the issues identified in the complaints and gather necessary information for resolution. Provide comprehensive written responses to customers, addressing all concerns raised in the complaints. Utilize critical thinking skills to evaluate the validity of complaints and to propose effective solutions. Collaborate with various departments to gather insights and information pertinent to the complaints. Maintain accurate records of customer interactions, complaints, and resolutions. Continuously improve the complaints handling process by identifying trends and recommending changes. Qualification: Graduate/Diploma (3 year) in any discipline. Bachelor’s degree in accounting or finance or related field would be preferable Proven experience in customer service or complaints handling. Experience in US Mortgage or any Mortgage backend process. Strong critical thinking and problem-solving skills. Excellent written communication skills with the ability to convey complex information clearly and concisely. Proficiency in data analysis and research. Ability to work independently and exercise sound judgment. Good keyboard skills – Formal Training in Typing would be an added advantage. Typing speed of 40 wpm. Good customer service attitude. Stress tolerance - Ability to work accurately under pressure. Good Team Player Willingness to work in night shifts(8.30 pm IST to 6:30 am IST)
Posted 3 weeks ago
4.0 - 6.0 years
9 - 13 Lacs
Mumbai
Work from Office
Business Function Group Legal, Compliance & Secretariat ensures that the banks interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders. Job Purpose:- With growing number of transactions in cards and digital platform hiring resources who will be responsible for the prevention and detection of potential fraud across all payment channels by reviewing customers transactions / accounts and they will monitor system alerts daily and take necessary action to protect customers and the bank. Key Accountabilities:- Responsible for developing and implementing action plans for detecting fraudulent activities. Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process. Timely review of Fraud and Authorization rules/parameters in respective systems based on Analysis of new fraud trends. Ensure compliance with all laid down policies and procedures for smooth operations of unit. Initiatives to enhance approval rates. Job Duties & responsibilities:- Building model for fraud monitoring and provide training to subordinates to efficiently manage fraud monitoring process To ensure investigation is completed & closure report is issued within TAT from the date when case is referred Implementation of fraud rules in systems based on Analysis of new fraud trends. Monitor real time queues and identify high risk transactions within acceptable turnaround time Recommend anti-fraud processes for changing transaction patterns and trends. Process and approve authorization requests Handle enquiries and complaints from Merchants and Cardholders; undertake investigative and follow-up action to ensure that complaints are properly resolved. Educate Merchants on the correct card acceptance and authorization procedures. Attend to and process Lost/Stolen Card reports from Cardholders Carry out fraud monitoring and take pro-active follow-up actions to mitigate fraud losses Consistently adopt group Investigation Standards & procedures Contact cardholders to verify transaction Ensure submission of pertinent information / reports on confirmed fraud transactions. Monitor personal and team performance and identify ways to improve team performance and service standards. Willing to work in shifts (24/7) based on team requirements Actively review and streamline operation processes Pro-actively display teamwork and co-operation with each other in a harmonious manner to achieve excellent service quality and standards. Check & maintain necessary MIS data, reports, files, records or movements. Provide necessary administrative support in the processing of authorization- related tasks. Provide timely updates to BU/SU/Team Lead. Required Experience:- Associate 4-6 years, Analyst 2-4 years, in similar profile Proficient in English with good interpersonal and communication skills Willing to do shift duties (24/7 set up). Education / Preferred Qualifications:- Commerce Graduate Core Competencies:- Fraud Detection Skills, Risk Management, Communication Skills, Problem Solving Skills etc. Technical Competencies:- Investigation, Data Analytics etc. Work Relationship:- Support and maintain good working relationship with below units in timely investigations to process customer s fraudulent transactions claims. Internal workstreams like CBG Business Unit/ Product/ CCTR/ Operations etc. External workstreams like Intellect/ Verinite/ M2P vendor etc. DBS India - Culture & Behaviors:- Drive Performance Through Value Based Propositions Ensure Customer Focus by Delighting Customers & Reduce Complaints Build Pride and Passion to Protect, Maintain and Enhance DBS Reputation Enhance Knowledge Base, Build Skill Sets & Develop Competencies Invest in Team Building & Motivation through Ideation & Innovation Execute at Speed While Maintaining Error Free Operations Develop a Passion for Performance to Grow Talent Pool Maintain the Highest Standards of Honesty and Integrity
Posted 3 weeks ago
0.0 - 2.0 years
1 - 2 Lacs
Mumbai
Work from Office
CLINICAL RESEARCH COORDINATOR (CRC) Knowledge and experience of Site Selection Visits, Site Initiation Visits, Site Monitoring Visit and Site Close Out Visit. Complete feasibility in different therapeutic areas with Investigators. Coordinate all aspects of Clinical research study with the study participants, assisting in the development & implementation of research studies, including protocol development, participant recruitment and data collection. Collaborate with the Principal Investigator to prepare and maintain the IRB documents and other Regulatory submissions and approvals, ensure compliance with regulatory requirements. Conduct regular study visits and collect data from the study participants in compliance with the study protocol, ICH-GCP guidelines to protect the rights and welfare of human subjects. Monitoring and documenting the progress of the study participants while they are on study. Prepare and maintain case report forms (CRFs), enrolment logs and other study documentation, including informed consent document and drug/device accountability logs. Assist Investigator at the event of SAE for reporting to various stake holders. Participate enthusiastically in all kinds trainings undertaken by Medical Research Dept. Provide oversight of lab, specimen processing. Collaborating with researchers, sponsors and other stakeholders to ensure study success. Participant recruitment and Retention: Identifying, recruiting, and retaining study participants, ensuring informed consent and participant safety. Maintain clinical trial documents and site master files. Handle EC and sponsor communication.
Posted 3 weeks ago
0.0 - 5.0 years
50 - 60 Lacs
Amritsar, Gurdaspur
Work from Office
MD Chest / DM Pulmonary Required at Amritsar Punjab MD- Salary 2.5 to 3 Lakhs DM- Salary 4 to 5 Lakhs Gurdaspur Punjab MD- Salary 2.5 to 3 Lakhs DM- Salary 4 to 5 Lakhs
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
haryana
On-site
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Process Developer - Fraud (Practitioner)! We are looking for candidates for Fraud, Transaction Investigation and Chargeback process with excellent comprehension skills for Australia & New Zealand customers. A confident, diligent professional who focuses on preventing fraud and providing assurance to our customers. Preferred candidates with prior experience in customer solutions, card schemes, servicing. Should be comfortable with rotational week offs. Responsibilities Handling Inbound & outbound calls & online applications Respond to applicant questions & resolve issues. Operate in compliance with laws & Regulations. Dealing with complex solution-based calls. Reading complex & sensitive customer situations and dealing with it accurately. Consistently Deliver First Class Service. Exceptional Time management skills. Assess risks and investigate for fraudulent activity with a keen eye. Qualification we seek in you! Minimum Qualifications Knowledge of AUS & NZ Privacy legislation Previous Fraud/Scheme Chargebacks related experience Excellent communication skills verbal and written. Should have sound computer knowledge. Needs to be good at multitasking. Preferred Qualifications/ Skills * Displays excellent English oral and written communication skills - using accurate grammar with smooth flow * Displays excellent problem solving and decision-making skills * Proficient computer skills and attention to detail * Significant months of experience in the phone customer service field is desired * Negotiation and analytical skills * High level of integrity * Ability to multi-task Job Process Developer Primary Location India-Gurugram Schedule Full-time Education Level Bachelor's / Graduation / Equivalent Job Posting Apr 1, 2025, 2:46:57 PM Unposting Date Apr 6, 2025, 9:29:00 PM Master Skills List Operations Job Category Full Time,
Posted 3 weeks ago
2.0 - 7.0 years
5 - 12 Lacs
Pune
Work from Office
Cost Centre: KYC/Customer Information File Effective Job Requisitions- Investigation and Updating account information Job Posting Title Subject Matter Expert/ Senior Process Executive – (CIF) Schedule: Any time between 4:00 PM IST to 6:00 AM IST Designation : Subject Matter Expert/ Senior Process Executive Essential Qualifications : Graduate / Postgraduate Location : Pune/Chennai Department: Operations – Banking & Financial Services Reports To : Process Lead / Team Manager Relevant Experience (In Years): Graduate / Postgraduate with minimum 3+ years of experience in US Banking Industry and good academic profile in KYC Job Summary : The Executive will be responsible for handling and processing Customer Information Files (CIF) related to onboarding, updates, maintenance, and verification activities for US-based customers. The role requires high attention to detail, compliance adherence, and familiarity with Know Your Customer (KYC) and other banking regulatory frameworks. Key Responsibilities: Create, update, and maintain customer records in the CIF system based on documentation and internal policies. Validate and verify customer data as per KYC and AML guidelines. Perform quality control checks to ensure data accuracy and completeness. Escalate discrepancies or suspicious customer profiles to relevant stakeholders per SOP. Liaise with internal teams (e.g., Risk, Compliance, Customer Service) for resolution of queries and pending requests. Maintain productivity and quality benchmarks as defined by the SLA. Provide mentorship to new joiners and support their training during training/OJT phase. Key Skills & Competencies: Good understanding of US banking processes, especially related to CIF/KYC/AML. Strong attention to detail and accuracy in data entry. Analytical thinking with good problem-solving skills. Proficiency in MS Office applications (especially Excel). Good communication skills (verbal and written). Ability to work in a team-oriented, deadline-driven environment.
Posted 3 weeks ago
5.0 - 8.0 years
9 - 10 Lacs
Dombivli
Work from Office
KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters) KRA1 Plant Maintenance: - To analyze the patterns in problems and find appropriate solutions by use of problem solving tools and take corrective actions accordingly. To ensure availability of spare parts by coordinating with purchase department. KRA2 Maintenance cost To maintenance expenses within the Normal and Major Maintenance Budget. To ensure availability of spare parts by coordinating with purchase department. To develop import substitute / new vendors for uninterrupted availability of parts. KRA3 Safety & Sustainability: - Ensuring elimination of unsafe conditions and developing a safety culture. Regularly review and be familiar with all applicable standards to ensure compliance. Ensure each function operates as per the Corporate policies. Assist the team in investigation of incidents to determine root cause and corrective actions wherever necessary. KRA4 CAPEX: - To propose long term CAPEX requirements in consultation with SH for improving existing technology in electrical section.
Posted 3 weeks ago
3.0 - 6.0 years
2 - 6 Lacs
Dombivli
Work from Office
To implement, monitor & analyses Safety activities of the unit as per various statutory acts/laws/rules. Also recommend & ensure measure for accident prevention within the plant premises affection assets & people in the plant & outside the plant. To implement the Safety system (Work Place Safety & Process Safety Management) in the plant. Follow up compliances of recommendations of investigation report generated for reportable accidents & Follow up CAPA of MTI. Reduction of reportable accidents. Offsite mock drill Cl2 Leakage once in year, On site mock drill once in a quarter. To reduce response time, improve Coordination, communication in Emergency. i Plant Safety Inspection To reduce injuries at work place Dept. calendar ii Internal safety audit 7 compliance iii External safety audit & compliance iv. Safety Observation round a. Central Safety Committee Meeting b. To attend shop floor Safety committee meeting c. Contractor Safety Meeting d. DuPont PSM/BBS Meeting e. Accident handling system revision
Posted 3 weeks ago
8.0 - 11.0 years
5 - 9 Lacs
Dombivli
Work from Office
Hiring B.E / B.Tech Mechanical at VFY Kalyan Unit. Job Profile: Assist in monthly/annual maintenance plan for plants equipment to ensure uptime of equipment s/machinery and minimum breakdowns. Identify & Promote energy savings opportunity, arrange the resources. Ensure implementation and monitor the saving & documentation. Monitor the incident and near miss in the plant, investigation & ensure the implementation of suggestion/recommendations. Drive preventive, predictive and breakdown maintenance to ensure healthy Condition of manufacturing unit. Advice the team in assessing the severity of possible issues with machinery and create a plan for resolving it Monitor the quality change process as per production requirement. Ensure that all the maintenance related activities are in adherence with the regulatory norms to ensure minimum liability due to non-compliance. Frequently Discuss with the safety and other concern dept for new safety rules/procedures. Prepare Draft and ensure timely implementation. Manage inventory and partner with purchase department to ensure availability of spare/ wear parts and reduce procurement cost. Qualification: B.E/B.Tech with 7-10years experience. Industry Experience: Prefer applicant from hazardous chemicals handling industries or manufacturing industries.
Posted 3 weeks ago
3.0 - 6.0 years
1 - 5 Lacs
Bengaluru
Work from Office
Base Location: Bengaluru Minimum Qualification: Graduate Preferred Experience: 3 to 6 Years of relevant experience Key Result Areas Data stewardship Reviewing the sales and inventory data from multiple applications reviewing any errors or exceptions and investigating and making corrections as necessary to ensure that sales and inventory logs are clean and closed on a timely basis so that this data can be passed on to other systems such as Merchandising, Inventory, and Financials. Ensuring period end reporting is completed in a timely manner. Reviewing any errors or exceptions and investigating and making corrections as necessary Identify reasons for Over Shorts and correct Identify any recurring patterns of errors or Over Shorts and raise concerns to manager Troubleshoot & Support Troubleshoot and ensure functional user's query resolution. Work closely with the users to educate end consumers to ensure data handling and processing across various applications Identify Automation opportunities for Data Governance Enable & facilitate daily report generation to aid business decision making; ensure data accuracy. Monitor all reports across all applications and ensure query resolution within the SLA People Management Develop strong working relationships with key IT and Business function. Communicate with other departments/formats efficiently and effectively. Manage and mentor support team
Posted 3 weeks ago
0.0 - 4.0 years
5 Lacs
Chennai
Work from Office
Job Tile : Claims processing Job Description: Medical claims processor will have to look into claims where payment was denied. Commonly due to issues of insurance coverage eligibility , the claims handler may be tasked with reviewing documentation from the patient, their physicians, or the insurance. With the medical expertise ,need to master the various products and to apply the same during claim processing. Claims processors process any claim payments when applicable and must ensure they comply with federal, state, and company regulations and policies. List of Responsibilities: To validate the authenticity and the credibility of the claims. To coordinate with various persons (Claimant, Treating Physician, Hospital insurance desk, Field Visit Drs, Investigation officers)for hassle-free claim processing . To expertise ,the process of negotiation when necessitated. The claim handler owes a duty of care to the patient, ensuring that their needs are being met and that they re receiving the treatment or medicine they need. Job Qualifications and Requirements: Required Medical Graduates. Adapt and inbuilt the process of communication and coordination across the zones and the supporting verticals accordingly.
Posted 3 weeks ago
0.0 - 5.0 years
5 - 6 Lacs
Chennai
Work from Office
Job Description: Medical claims processor will have to look into claims where payment was denied. Commonly due to issues of insurance coverage eligibility , the claims handler may be tasked with reviewing documentation from the patient, their physicians, or the insurance. With the medical expertise ,need to master the various products and to apply the same during claim processing. Claims processors process any claim payments when applicable and must ensure they comply with federal, state, and company regulations and policies. List of Responsibilities: To validate the authenticity and the credibility of the claims. To coordinate with various persons (Claimant, Treating Physician, Hospital insurance desk, Field Visit Drs, Investigation officers)for hassle-free claim processing . To expertise ,the process of negotiation when necessitated. The claim handler owes a duty of care to the patient, ensuring that their needs are being met and that they re receiving the treatment or medicine they need. Job Qualifications and Requirements: Required Medical Graduates. Adapt and inbuilt the process of communication and coordination across the zones and the supporting verticals accordingly.
Posted 3 weeks ago
0.0 - 2.0 years
6 Lacs
Muzaffarpur
Work from Office
Conduct replicated breeding and agronomy trials , Research Station Trials (RST) , Paired Comparison Trials , Market Development Trials , and Demonstrations for field crops in the assigned territory. Ensure timely sowing and transplanting using appropriate agronomic practices ; supervise harvesting and threshing of all breeding and RST trials. Observe, record, and analyze trial data and results , and provide timely reports to concerned stakeholders. Assist in investigating and collecting relevant data to resolve product performance complaints . Identify and manage suitable field sites for RST and On-Farm Demonstrations (OFD) . Collect, maintain, and manage local germplasm and perform all farm-related activities efficiently. Ensure timely settlement of trial-related expenses and maintain accurate field operation records. Regularly gather and report market intelligence , including local variety preferences and trends . Desired Candidate Profile Education Qualification Bachelor of Science - Agriculture Master of Science - Agriculture
Posted 3 weeks ago
4.0 - 9.0 years
2 - 7 Lacs
Bidar
Work from Office
Initiation, review and approval of all types of quality management systems (Ex: Change controls, Deviations, Investigations, CAPA, OOS, and Complaints etc.) Handling of Return Goods. Handling of quality system and perform risk assessment to the required quality system. Conduct regular internal audits as per the need basis. Reviewing and approving of all documents (SOPs, Spec & STPs, Forms, protocols and reports etc.) Review of annual product quality review reports. Providing training on all cGMP topics to employees at site. Supporting to customer audits/ visits and regulatory audits. Support to provide necessary documents for amendments, annual updates and regulatory filings and CMC supporting documentation. Filling of questionnaires, declarations & quality agreements. Execution of additional responsibilities assigned by HO
Posted 3 weeks ago
1.0 - 5.0 years
2 - 6 Lacs
Ahmedabad
Work from Office
Attend and ensure the training as per training schedule and TNI Work according to standard operating procedures in sterile manufacturing department Prepare, review, revise and control the Standard Operating Procedures of General Area in Sterile Manufacturing Department Prepare BPR Validate and calibrate all equipment and lines Record and check all the logbooks related to general area and equipment of packaging and inspection area Train all the subordinates, technicians and operators of the department Comply with cGMP, Good Document Practice and departmental discipline Handle document of Packing and Inspection Monitor all the activities related to packing and inspection Responsible for line clearance activity before commencing the operations Responsible to follow the preventive maintenance schedule of machine Responsible for cleaning and sanitization of visual inspection and Packing area. Responsible to operate the machines . Responsible to fill the log of general area as per SOP and work execution. Responsible to follow cGMP, GDP, and discipline in the department and to ensure that all employees follow the same. Responsible to ensure that all equipment s and lines are in validated and calibrated status. Responsible to prepare daily production report as per the production achieved. Responsible for preparation of production planning on monthly and daily as per the requirement and availability of materials. Responsible for the handling of change control, deviations, CAPA, investigation etc. Responsible for document management like BMRs, BPRs, master SOPs etc.. Responsible for preparation and review of protocols and reports based on the requirements. Responsible for preparation and review of protocols and reports based on the requirements. Responsible for preparation, review, revision, control, and implementation of standard operating procedures of sterile manufacturing department. Responsible for line clearance activity before commencing the operations like manufacturing, Sterilization, filling etc.. Responsible to check that all the records and logbooks related to manufacturing, filling, garment washing and drying & sterilization of equipment s .
Posted 3 weeks ago
11.0 - 12.0 years
10 - 11 Lacs
Ahmedabad
Work from Office
Responsible for line clearance activity before commencing the operations Responsible to follow the preventive maintenance schedule of machine Responsible for cleaning and sanitization of visual inspection and Packing area. Responsible to operate the machines . Responsible to fill the log of general area as per SOP and work execution. Responsible to follow cGMP, GDP, and discipline in the department and to ensure that all employees follow the same. Responsible to ensure that all equipment s and lines are in validated and calibrated status. Responsible to prepare daily production report as per the production achieved. Responsible for preparation of production planning on monthly and daily as per the requirement and availability of materials. Responsible for the handling of change control, deviations, CAPA, investigation etc. Responsible for document management like BMRs, BPRs, master SOPs etc.. Responsible for preparation and review of protocols and reports based on the requirements. Responsible for preparation and review of protocols and reports based on the requirements. Responsible for preparation, review, revision, control, and implementation of standard operating procedures of sterile manufacturing department. Responsible for line clearance activity before commencing the operations like manufacturing, Sterilization, filling etc.. Responsible to check that all the records and logbooks related to manufacturing, filling, garment washing and drying & sterilization of equipment s . Activities other than defined in the job responsibility are to be done, as per the requirement of HOD, by following HODs instruction and guidance. Responsible to give training to all the subordinates, technicians, and operators of the department. Responsible to update on self-hygiene. Responsible to attend the training as per training schedule and to ensure training as per TNI.
Posted 3 weeks ago
6.0 - 10.0 years
6 - 7 Lacs
Ahmedabad
Work from Office
Responsible for document management like BMRs, BPRs, master SOPs etc.. Responsible for preparation & review of the master documents of production. Responsible to ensure UAF working in area. Responsible for the handling of change control, deviations, investigation & CAPA, etc. Responsible to check that all the records and logbooks related to manufacturing, Sterilization, washing and sterilization of equipment s. Responsible for preparation, review, revision, control, and implementation of standard operating procedures of sterile manufacturing department. Responsible to ensure cleaning and sanitization of General & Controlled area. Inform immediately to department functional head for any observation/disturbance with respect to documents and machines found in area. Responsible for monitoring all the activities related to General & Control area. Activities other than defined in the job responsibility are to be done, as per the requirement of HOD, by following HODs instruction and guidance. Responsible for line clearance activity before commencing the operations.
Posted 3 weeks ago
2.0 - 9.0 years
4 - 11 Lacs
Chennai
Work from Office
Claims processing Doctor Job Description: Medical claims processor will have to look into claims where payment was denied. Commonly due to issues of insurance coverage eligibility, the claims handler may be tasked with reviewing documentation from the patient, their physicians, or the insurance. With the medical expertise ,need to master the various products and to apply the same during claim processing. Claims processors process any claim payments when applicable and must ensure they comply with federal, state, and company regulations and policies. List of Responsibilities: To validate the authenticity and the credibility of the claims. To coordinate with various persons (Claimant, Treating Physician, Hospital insurance desk, Field Visit Drs, Investigation officers)for hassle-free claim processing . To expertise ,the process of negotiation when necessitated. The claim handler owes a duty of care to the patient, ensuring that their needs are being met and that they re receiving the treatment or medicine they need. Job Qualifications and Requirements: Required BDS, BHMS, BAMS, MD, Pharm D Graduates. Adapt and inbuilt the process of communication and coordination across the zones and the supporting verticals accordingly.
Posted 3 weeks ago
1.0 - 5.0 years
6 - 10 Lacs
Bengaluru
Work from Office
Our overall mission is simple: We want Amazon to be the place where our customers can find, discover and buy anything online. Whatever our customers want, we will find the means to deliver it. With your help, Amazon will continue to enable people to discover new worlds. This is your chance to make history. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build trust of our customers and sellers. Amazon hires the brightest minds, are you one of them? Customer Trust and Partner Support (CTPS) aims to make Amazon the safest place to transact online. CTPS safeguards every financial transaction across all Amazon sites, while striving to ensure that these efforts are transparent to our legitimate customers. As such, CTPS designs and builds the software systems, risk models and operational processes that minimize risk and maximize trust in Amazon.com. Job description: Amazon is seeking for individuals who are dedicated, hardworking, analytical and results-oriented. Candidates will be responsible for a wide range of duties related to the investigation and elimination of online e-commerce risk. The position relies on an analytical mind, detailed investigation and excellent judgment. Productivity and quality assurance will be evaluated along with the overall contribution to the development of the department. Communicate effectively via live video call with our customer base third party sellers who want to sell on Amazon in its various marketplaces. Review the seller s identity details (information & documents) over a live video call Verify ownership of the documents submitted by sellers Assess legitimacy of documents by reviewing online copy of documents Reduce avoidable friction for legitimate sellers and keep updated on Standard Operating Procedures (SOPs) and other policies Serve as Amazon ambassador and offer live assistance to sellers during identity verification and help them complete the verification process Provide exceptionally strong customer service skills via live video call Maintain composure during the live video call as representative of the Amazon brand Flexibility to be trained for additional business-related skills and/or work types Take appropriate action to identify and help minimize the risk posed by fraud patterns and trends. Consistently achieve/exceed weekly productivity and quality standards. Participate in adhoc projects/assignments as necessary. These positions are ideal for recent graduates or people with customer service backgrounds. Graduation/ PG in Chinese/ Mandarin Native level written and verbal skills in Language Graduation/ PG in Chinese/ Mandarin Native level written and verbal skills in Language
Posted 3 weeks ago
1.0 - 4.0 years
7 - 11 Lacs
Hyderabad
Work from Office
Amazon Business Biz Operations (ABBO) is part of WW PSME/ Self-Service Registration (SSR). Our operations span across India (HYD/BLR), Costa Rica (SJO), and Japan (CTS). We collaborate seamlessly with cross-functional teams, constantly exploring new avenues to expand our scope and delivering innovative solutions that provide greater value to the business and customers. Team supports WW AB Marketplaces 24/7 on operational tasks encompassing manual verification, risk & abuse management and assists WW AB teams on tasks that require human intervention. Primarily, team verifies legitimacy of potential customers to onboard business/corporate customers at Amazon platform providing additional benefits such as bulk ordering, expedited delivery etc. In order to protect platform from abusive actors, team combines technology, machine learning and human ingenuity to identify threat vectors that can be utilized to perpetrate abuse. Team seamlessly develop mechanisms to reduce the impact of abuse. Alongside, we assist WW AB team on manual tasks in order to reduce cost to serve while improving efficiency and maintaining the highest quality standards. If you are one who is self-driven, look for new challenges and strive to raise standard under a fast-moving environment, all you need is the ABBO platform. We are inviting applications for the Investigation Specialist (Italian Language Support) position, where you will interact with Italian-speaking customers and internal ABV operations to meet business requirements. The ideal candidate should demonstrate excellent decision-making abilities, strong verbal and written communication skills in Italian, and analytical problem-solving capabilities. Graduate in any discipline is required. Proficiency in Italian language (written and spoken) Minimum requirement: Graduate/Advance Diploma/ B1+ Certification in Italian Ability to call customer in Italian language with fluency and accuracy Excellent interactive skills, with the ability to write & communicate complex issues appropriately and evidently to both internal and external stakeholders. Proactive, self-disciplined, quick-learning, diligent and detail oriented. Effectively prioritizes work time to ensure quality and fulfills department standards for time spent. Willingness to take initiatives & responsibilities to reduce customer efforts. Strong verbal and written communication skills in Italian for investigative and operational matters. Creative and analytical problem solvers with a passion for operational excellence. Experience with Microsoft Office, including Outlook, Word, and Excel. Ability to engage with internal/external customers in Italian language confidently. Experience in customer call using Italian language
Posted 3 weeks ago
3.0 - 5.0 years
3 - 7 Lacs
Gurugram
Work from Office
"Financial transaction Responsibility: Apply postings and reversals of financial transactions. Analysis and decision of financial information Investigation activities in relation to payments and adjustments Handle all correspondence. Support convenience cheque processing Work under tight timeframes to ensures that reporting to client is done within the SLA requirements. Performs other related duties as assigned Requirement: Financial transaction: Post-secondary education in accounting or finance preferred. Degree is mandatory need candidate based out of Accounts and Finance(BCOM Commerce and Accouning,Bsc accounts and finance) High School Diploma required. Strong Analytical Skills. 3 to 5 years accounting experience in banking environment, accounts receivable position Fluent in English, Strength in Microsoft Excel Proficient in all Microsoft Suite Applications Willingness to pursue continuous learning and self-development. Demonstrated ability to work within time constraints. Working knowledge of PCs and strong keyboarding skills min typing per min Positive attitude and demonstrated ability to get along with others. Highly motivated with ability to work independently in a fast-paced environment. Demonstrated ability to implement change efforts."
Posted 3 weeks ago
5.0 - 10.0 years
12 - 14 Lacs
Pune
Hybrid
Role: Team Manager: Market Surveillance Location: Pune Package up to 14 LPA Key Responsibilities: Monitor market activity, including trade volumes, order flows, and communications, to detect potential misconduct (e.g., insider trading or market manipulation). Conduct deep-dive investigations into alerts generated by trade and communication surveillance systems. Identify and escalate potential regulatory breaches or policy violations. Collaborate with global teams to enhance surveillance frameworks and ensure consistency across regions. Contribute to the enhancement of existing alerts and development of new surveillance tools, reports, and procedures. Provide timely reports to management, regulators, and internal stakeholders. Support projects related to regulatory audits, data quality, model effectiveness, and control environment improvements. Maintain and build strong working relationships with internal stakeholders across Compliance, Risk, and Front Office teams. Mandatory Experience: Minimum 4-6 years of experience in Market Surveillance with a strong focus on Fixed Income products. Deep understanding of trading practices, financial instruments, and market abuse typologies in the Fixed Income domain. Strong analytical and investigative skills. Excellent communication and stakeholder management abilities. Familiarity with global regulatory frameworks and guidelines Ability to identify trends and risks in large data sets. Experience supporting internal/external regulatory audits. Knowledge of industry surveillance tools (e.g., Actimize, SMARTS, NICE, Bloomberg Vault). To know more Call Kanika on 9953939776 or email resume to kanika@manningconsulting.in
Posted 3 weeks ago
2.0 - 6.0 years
7 - 10 Lacs
Pune
Work from Office
Safety Officers Job Responsibility Record Keeping: Maintain accurate records of safety inspections, incidents, training, and other safety-related activities. Risk Assessment: Conduct regular risk assessments to identify potential hazards in the workplace and recommend preventative measures. Training and Awareness: Provide employees with safety training and education on relevant regulations, policies, and procedures. Incident Investigation: Investigate incidents and accidents to determine root causes, implement corrective actions, and prevent recurrence. Compliance: Ensure compliance with safety regulations and standards, both local and federal, and keep abreast of any changes. Enforcement: Enforce safety policies, procedures, and regulations to ensure all employees follow safety protocols. Audits and Inspections: Conduct regular safety audits and inspections to identify potential hazards and assess the effectiveness of safety programs. Emergency Preparedness: Develop and implement emergency response plans and provide training on emergency procedures. Record Keeping: Maintain accurate records of safety inspections, incidents, training, and other safety-related activities. Ensure a safe and healthy workplace by implementing safety programs, conducting risk assessments and providing employee training. They also investigate incidents, enforce safety regulations, and contribute to a positive safety culture. Develop safety policies Conducting inspection ( Electrical , MHE , Fire equipment) . 100% KPI monitoring of Safety & security . Security officer :- Security monitoring Investigate a recent security breach. Conducts regular security inspections Inspect and patrol premises regularly Report any suspicious behaviors . Emergency response. Submit reports of daily surveillance activity. Authorize entrance of people and vehicles Secure all exits, doors and windows
Posted 3 weeks ago
6.0 - 12.0 years
6 - 11 Lacs
Kolkata
Work from Office
Smooth Processing of Claim Reserve Setting Line of Action to be taken from Approval Team Tracking of each Matter from Claims Dairy Scrutiny of Investigation Reports Settlement of Clear matters Co-ordinate with Advocates for processing of MACP Claims Co-ordination with other department of mandatory requirements - ILM, Operation, Underwriting etc. Adducing Oral Evidence in technical matters Vetting of Written Statement, Written notes of Argument, Misc Application etc.
Posted 3 weeks ago
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