Join Our Team - IT Lead Engineer (Hyderabad) | Openings : 01
Are you a technically skilled, strategic, and hands-on IT professional ready to take the lead? If you thrive in managing complex infrastructure, champion security and performance, and have a passion for guiding teams toward excellence - we want to hear from you!Are you a technically skilled, strategic, and hands-on IT professional ready to take the lead? If you thrive in managing complex infrastructure, champion security and performance, and have a passion for guiding teams toward excellence - we want to hear from you!We're looking for an
IT Lead Engineer
who can own and optimize our IT landscape-from on-premises networks to cloud services, enterprise email platforms, and endpoint security. If you're excited about solving real-world challenges, leading technical initiatives, and making a tangible impact on business operations, this is your opportunity to shine.Join us on our mission to build robust, secure, and scalable IT systems that power innovation and operational success. Apply today and be part of a future-focused team that values initiative, integrity, and expertise.
Please note that only shortlisted candidates will be contacted for further steps in the recruitment process. We value your interest and understanding
.
Job Title :
IT Lead Engineer
Location :
Hyderabad, Telangana, (Local candidates only) Work from Office Mandatory, May require travel to client sites within India/abroad as per the business requirements.
Employment Type :
Full-time
Department :
Information Technology / Engineering
Job Summary
The IT Lead Engineer is responsible for the strategic planning, implementation, and maintenance of the organization's IT infrastructure, including on-premises systems, cloud services, and enterprise email platforms. This role combines technical depth with leadership in systems engineering, network management, and end-user support across diverse environments.
Key Responsibilities
Infrastructure & Systems Management :
Design, Deploy, And Manage On-premises Systems, Including
Network architecture :
switches, routers, firewalls, VLANs
Network infrastructure :
structured cabling, access points, bandwidth optimization
Servers :
Windows/Linux, virtualization (VMware/Hyper-V), domain controllers
Power backup systems :
UPS, inverters, generator integration
Data & application backup :
automated backup solutions, disaster recovery planning & BCP
Endpoint Security & Asset Protection
- Deploy and manage Sophos Endpoint Protection across all IT assets using Sophos Central
- Monitor threats, enforce policies, and manage licenses
Enterprise Email Administration
Manage
multi-tenant enterprise email environments
for the company and its clients across :
Google Workspace :
domain setup, MX record configuration, routing policies
Zoho Mail :
split delivery, coexistence with other platforms
Microsoft 365 :
internal relay domains, send connectors, hybrid routing
- Configure SPF, DKIM, and DMARC records for secure email delivery
- Ensure seamless coexistence and routing between platforms using split delivery and catch-all policies
Web Hosting & Database Management
- Administer web servers (IIS, Apache) and SQL databases
- Perform backups, optimize performance, and manage hosting platforms like cPanel and GoDaddy
Desktop & End-User Support
Lead the desktop support team for :
Windows laptops :
OS deployment, patching, antivirus, device policies
macOS systems :
MDM configuration, security compliance, performance optimizationOversee IT asset management and lifecycle tracking
Technical Leadership
- Architect and maintain hybrid infrastructure (on-prem + cloud)
- Evaluate and implement new technologies to improve system reliability and scalability
- Ensure compliance with security standards and data protection regulations
Project & Team Management
- Plan and execute IT infrastructure upgrades and rollouts
- Mentor junior engineers and support staff; conduct performance reviews
- Coordinate with vendors and service providers for hardware/software procurement and support
IT Service Management (ITSM)
- Set up and manage ITSM processes using tools like ManageEngine ServiceDesk Plus
- Design and automate workflows for incident, problem, change, and asset management
- Implement service catalogs, SLAs, and self-service portals
- Monitor service delivery performance and generate actionable insights
- Align IT services with business goals using ITIL-based best practices
Stakeholder Communication
- Collaborate with business units to align IT initiatives with operational goals
- Provide regular updates to leadership on system health, risks, and improvement plans
Required Skills & Qualifications
Qualification Details :
Education
- Bachelor's or Master's in Computer Science, Engineering, or related field
Experience
- 5+ years in IT infrastructure and support, with 2+ years in a leadership role
Technical Skills
- Networking (TCP/IP, DNS, DHCP), Windows Server, Linux, virtualization, backup solutions, email routing, endpoint management
Soft Skills :
Leadership, communication, troubleshooting, documentation, and vendor management
Preferred Qualifications
- Certifications : CCNA, MCSE, ITIL, JAMF, or equivalent
- Experience with hybrid cloud environments (Azure/AWS)
- Familiarity with compliance standards (ISO 27001, GDPR)
What We Offer
- Competitive compensation and performance incentives
- Dynamic work environment with cutting-edge technologies
- Professional development and certification support
- A culture of innovation, collaboration, and ownership
(ref:hirist.tech)
