100 Dkim Jobs

Customer Support helps customers use Blackbaud's software, including troubleshooting reported incidents and answering questions about software functionality. Associates support multiple solutions that power the social good sector. What youll d o Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. P articipate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and e ffectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What youll bring Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English . Its a bonus if you have one or more of the following Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC . A general understanding of authentication processes such as SSO and MFA . Experience working in bookkeeping . Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools . Familiarity with the North American Education system . Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

Job Summary: We are seeking an experienced Mail and Directory Administrator to manage and support enterprise-level Active Directory and Email systems. The ideal candidate will have hands-on expertise in Microsoft Exchange, Active Directory, DNS, and email security protocols to ensure reliable and secure identity and communication services. Key Responsibilities: Administer and maintain Active Directory , including user/group creation, OU hierarchy, GPO management, replication, and FSMO roles. Perform regular AD health checks , updates, and backups; troubleshoot issues and manage resource bottlenecks. Manage DNS services , including zone creation, delegation, and ADFS support. Configure and support Microsoft Exchange environments including DAG, Hub Transport, and CAS servers. Create and manage Exchange mailboxes, distribution groups, and mail-enabled contacts. Troubleshoot mail delivery issues , SMTP, ActiveSync, and optimize mail flow. Maintain email DNS records (MX, SPF, DKIM, DMARC) and secure the email domain against spoofing and blacklisting. Ensure email systems are spam/virus-free through proper filtering and monitoring. Manage permissions for directory objects and shared resources. Document configurations and maintain compliance with IT policies. Requirements: 5 years of total working experience in IT environment out of which two years must be in enterprise mail and directory administration. Strong knowledge of Microsoft Exchange, Active Directory, DNS, and email security protocols. Excellent troubleshooting, communication, and documentation skills. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Benefits: Provident Fund Schedule: Day shift Application Question(s): What is Your Current CTC? What is Your Expected CTC? What is your Notice Period? Work Location: In person

We are seeking a highly experienced Exchange Server Administrator with in-depth expertise in managing both on-premises and cloud-based Exchange environments, including Exchange Online (Office 365). The ideal candidate should have strong experience in email infrastructure, migration planning, security compliance, and be highly skilled in scripting (PowerShell) for automation and administration. Key Responsibilities Manage and administer Exchange Server (2013/2016/2019) and Exchange Online environments, ensuring high availability and performance. Handle email migrations (on-premises to Exchange Online), hybrid configurations, and directory synchronization via Azure AD Connect. Design, implement, and maintain email security, anti-spam/anti-malware, DLP, mail flow rules, and TLS configurations. Troubleshoot mail delivery, performance issues, client connectivity (Outlook, ActiveSync, OWA), and hybrid email flow. Manage public folders, shared mailboxes, distribution lists, and resource mailboxes. Create and maintain PowerShell scripts for automation, reporting, mailbox management, and Exchange configuration tasks. Implement retention policies, litigation holds, compliance rules, and eDiscovery solutions. Monitor server performance, perform capacity planning, and conduct regular health checks using Exchange Admin Center (EAC) and Exchange Management Shell (EMS). Provide support for M365 mail-related services including Defender for Office 365, Purview Compliance, and M365 audit/log analysis. Work collaboratively with security, network, and application teams for change management, patching, and updates. Technical Skills & Expertise Expertise in Exchange Server 2013/2016/2019 and Exchange Online / Office 365 Deep understanding of hybrid Exchange environments and Azure AD Connect Proficient in PowerShell scripting for Exchange and Office 365 administration Experience with Exchange migrations (Cutover, Staged, Hybrid, PST import) Knowledge of DNS, SMTP, TLS, SPF, DKIM, DMARC Familiarity with Microsoft Defender for Office 365, Purview, Security & Compliance Center Hands-on with certificate management for secure mail flow (internal and external) Basic understanding of Microsoft Intune / MDM policies for email access control (optional) Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field 8+ years of relevant experience in Microsoft Exchange and messaging systems Microsoft Certifications Preferred MS-102: Microsoft 365 Administrator Exchange Server MCSE (Retired but valuable) MS-700 or MS-101 (desirable) Soft Skills Strong communication and documentation abilities Proactive, self-motivated, and detail-oriented Ability to work independently or in a team across multiple projects Excellent troubleshooting and analytical skills Skills: resource mailboxes management,shared mailboxes management,anti-spam,server performance monitoring,tls configurations,health checks,email migrations,compliance,email security,azure ad connect,flow,exchange server,mail flow rules,dlp,purview compliance,public folders management,email infrastructure,distribution lists management,defender for office 365,online,ediscovery solutions,audit/log analysis,litigation holds,exchange server 2016,email,compliance rules,m365 mail-related services,exchange online,management,anti-malware,hybrid configurations,mail delivery troubleshooting,office 365,capacity planning,retention policies implementation,powershell scripting,mail,office,exchange server 2013,security,directory synchronization,client connectivity troubleshooting,microsoft,exchange server 2019 Show more Show less

Role: On site: Noida Location Shift: US Shift (PST Zone) Timing: During Probation: 2:00 pm IST - 11:00 pm IST After Probation: 6:30 pm IST - 3:30 am IST (Note: Probation will be 03-06 months) Job Overview: We are seeking a motivated and results-driven Lead Generation Specialist to join our dynamic sales team at Threatcop. The Lead Generation Specialist will generate and nurture B2B leads through various outreach methods, including cold calling , cold emailing, and LinkedIn messaging. A key part of the role will involve leveraging advanced email marketing strategies, such as SPF, DKIM, DMARC, email warmup, and crafting B2B personas for targeted email sequences. Key Responsibilities: Generate SQL (sales-qualified lead) , a lead that has a high probability of converting into a customer using outbound cold calls , emails, and LinkedIn messaging, specifically targeting cybersecurity products and services. Implement SPF, DKIM, and DMARC for deliverability, conduct email warmup for sender reputation, develop B2B personas for targeted outreach, and create automated email sequences to nurture prospects. Design and execute targeted cold email campaigns, using LinkedIn for lead identification and engagement. Use the BANT (Budget-Authority-Need-Time) framework to qualify leads and schedule meetings or calls for the sales team. Track interactions and maintain accurate lead data in the CRM, ensuring all progress and metrics are recorded for reporting purposes. Consistently meet or exceed monthly and quarterly lead-generation goals and appointment-setting targets. Conduct in-depth research to identify high-growth industries and customer segments in cybersecurity and networking markets. Develop a comprehensive business development strategy to build and maintain a strong sales pipeline. Represent Threatcop at industry events, building relationships with key stakeholders, and driving partnerships. Requirements: Bachelor's or Master’s degree in Technology (B.Tech/BCA/M.Tech/MCA) or a related field. 2+ years of experience in B2B lead generation. Must be comfortable and skilled in conducting high-volume cold calls to potential prospects Hands-on experience with implementing SPF, DKIM, and DMARC for email deliverability, performing email warmups, and creating targeted B2B personas. Must possess full proficiency in both spoken and written English to communicate effectively with prospects and clients. Proficiency with CRM tools, email marketing platforms, and LinkedIn for lead generation and outreach. Why You'll Enjoy Working at Threatcop: Working with us allows you to gain hands-on experience and training on various industry-leading tools for database management and prospecting. Tools such as ZOHO CRM, Lusha, Apollo.io, Notion, LinkedIn Sales Navigator, and more will be at your disposal, empowering you to enhance your skills and streamline your work. Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries , Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com Show more Show less

Roles and Responsibilities: Develop a deep understanding of Threatcop’s product suite (TSAT, TLMS, TDMARC, TPIR) and its application in People Security Management. Manage enterprise customer accounts , serving as the primary point of contact for product support, usage guidance, and troubleshooting. Strong understanding of networking fundamentals (IP, SMTP, DNS, ports), email infrastructure (SPF, DKIM, DMARC, spoofing, SMTP servers), and cybersecurity concepts (phishing, smishing, social engineering). Experience with web technologies (HTTP/HTTPS, landing pages), firewall/email gateway configurations, and Active Directory integrations (LDAP, OAuth, SSO). Proficient in analyzing email and system logs, identifying root causes, and simulating incidents. Familiarity with scripting languages (PowerShell, Python, Shell) is preferred for automation and integration tasks. Deliver compelling, real-time product demonstrations to clients, showcasing core features, usage benefits, and cybersecurity functionalities. Lead the product support team and facilitate cross-functional communication across product, engineering, and client success teams to ensure seamless project delivery. Conduct onboarding and training sessions , enabling clients to leverage the platform for threat simulations, incident reporting, and people-centric threat defense. Resolve technical queries quickly and effectively—whether it's about setup, usage, integrations, or incident response features. Gather and analyze customer feedback, suggest product improvements, and contribute insights that inform the product roadmap and enhancements. Key Skills and Qualifications: Bachelor’s degree in Computer Science, IT, Cybersecurity, Engineering, or a related field 3+ years of experience in Technical product support , preferably for cybersecurity, SaaS, or enterprise software solutions. Soft Skills: Communication, Time Management, Problem-Solving, Leadership, Multitasking, Attention to Detail Why You'll Enjoy Working at Threatcop: Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries, Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC, and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com Show more Show less

About Onit Onit is a global leader in enterprise workflow solutions for legal, compliance, sales, IT, HR, and finance departments. With Onit, companies can transform best practices into smarter workflows, better processes, and operational efficiencies. Onit focuses on enterprise legal management, matter management, spend management, contract lifecycle management, and legal holds, transforming how global Fortune 500 companies and corporate legal departments bridge the gap between systems of record and systems of engagement. Position Summary The Lead IT Infrastructure will be responsible for managing and maintaining all IT Projects and Critical tickets. Project and stakeholder management ensuring seamless execution of IT Projects. Technical expertise in SSO, SPO, OD, MS Teams, PowerShell, Intune, Email Security, Exchangeand IAM is essential for this role, as is the ability to troubleshoot and resolve issues related to various applications and Microsoft 365 services. Key Skills - Microsoft Entra Suite, Security & Endpoint Management Experience: • Hands-on experience in IT Infrastructure, Identity & Access Management (IAM), MS Teams, OneDrive, SharePoint and Security. Responsibilities: • Expertise in Microsoft Entra Suite, including IAM, SSO, App Registration, AD Connect, and Tenant Migrations. • Lead M365 and Entra ID migrations, covering hybrid identity, Exchange Online, MS Teams, OneDrive, and SharePoint. • OneLogin to Entra SSO migration • Box, Dropbox, Google Workspace to SPO and OneDrive Migration. • Slack to MS Teams Migration understanding and knowledge. • Implement and manage Mimecast for email security and threat protection. • Configure and optimize Cloudflare for web security and performance. • Manage email authentication protocols (DKIM, DMARC, SPF) for enhanced security. • Deploy and maintain CrowdStrike for endpoint security and threat detection. Requirements: • 10+ years of experience in Microsoft Entra ID (Azure AD), IAM, and M365 migrations. • Strong hands-on experience with Exchange Online, Teams, OneDrive, and SharePoint migrations. • Solid knowledge of email security best practices, cloud security, and endpoint protection tools. • Migration, Project and stakeholder management experience. • Knowledge of migration tools like Sharegate, Cloudfuze, Quest, Netwoven. • Knowledge of Slack collaboration tools would be a plus. • Knowledge of GDPR, ISO 27001 process and compliance Show more Show less

Eqvista is an integrated Saas system that helps companies to manage private company equity by minimizing costs by automation, accounting, sharing and compliance tools built into the system. We also provide an array of valuation services for helping founders find their valuation for fundraising and ESOP issuance (409a) Please visit: https://eqvista.com/ to learn more about our company. For more open position, please visit: https://eqvista.com/careers/ We are seeking a Marketing Tech Specialist with deep expertise in email deliverability, domain management, and advanced usage of Apollo.io. The ideal candidate is data-driven, tech-savvy, and can optimize outbound campaigns to support revenue growth. Familiarity with CRM platforms and a bonus interest in revenue operations will make you an ideal fit. Key Responsibilities Email Deliverability & Domain Management Manage and optimize mailbox/domain health to ensure maximum email deliverability. Monitor blacklists, SPF/DKIM/DMARC settings, and warming tools. Apollo.io Power User Design and deploy AI-enhanced email sequences tailored to target segments. Execute safe, high-volume outbound email strategies daily. Facilitate A/B testing for messaging optimization; analyze and iterate based on performance. Build and maintain actionable dashboards within Apollo.io. Use custom scoring models to identify ideal customer profiles (ICPs) and buying signals. CRM & Data Integration Assist in integrating Apollo.io with major CRM platforms (e.g., HubSpot, Salesforce, Zoho). Maintain data integrity and sync accuracy across systems. Collaborate with sales/revops to ensure clean and usable data for GTM efforts. Required Skills & Experience Proven expertise in mailbox deliverability and domain management . Advanced proficiency in Apollo.io , including campaign setup, scoring, A/B testing, and dashboarding. Experience running high-volume outbound email programs with safety and compliance in mind. Strong grasp of CRM systems and integrations (HubSpot, Salesforce, etc.). Analytical mindset with ability to measure, report, and improve performance using data. Ability to work independently and collaboratively across time zones. Proficient in English Bonus Points For Experience in Revenue Operations or alignment between marketing and sales. Familiarity with lead enrichment, intent data tools, and automation platforms. Prior experience working in a startup or fast-paced environment. Show more Show less

Job Title: GTM Specialist (Outbound Marketing Specialist) Location: Ahmedabad, Gujarat About Us: We specialize in providing scalable, high-performance IT and software development services. Our expertise covers various industries, delivering tailored solutions for mid-market and enterprise clients. With a proven track record in ideating, building, and scaling SaaS products and IT systems, including advanced ERP solutions, we help businesses achieve operational excellence and accelerated growth. Position Overview: We are looking for a highly skilled Outbound Marketing Specialist who can take full ownership of planning, executing, and optimizing outbound email campaigns. The ideal candidate has a deep understanding of email infrastructure, warm-up processes, and managing multiple sending domains/servers to ensure high deliverability and engagement. Key Responsibilities: Strategize, plan, and execute outbound email campaigns to generate qualified leads. Set up and manage cold email outreach tools and platforms (e.g., Instantly, Lemlist, Smartlead, Mailshake, etc.). Warm up email domains and IPs to ensure high deliverability and avoid spam filters. Configure and manage multiple email servers/sending accounts across platforms. Continuously monitor campaign metrics (open rate, bounce rate, spam rate, reply rate) and optimize performance. Collaborate with content and growth teams to personalize outreach and test copy variations. Troubleshoot deliverability issues using tools like GlockApps, Mail-Tester, or Postmark. Stay up to date with best practices in cold outreach, compliance (CAN-SPAM, GDPR), and technical email setup (SPF, DKIM, DMARC). Qualifications: 3+ years of hands-on experience in outbound and GTM. Expertise in setting up and maintaining cold email infrastructure. Strong knowledge of email deliverability best practices. Familiar with lead generation tools and CRMs. Excellent analytical, troubleshooting, and problem-solving skills. Ability to work independently and manage multiple campaigns simultaneously. Benefits: Competitive Salary Fun, inclusive, and vibrant company culture Five-day work week Professional development opportunities Opportunity to be part of a rapidly growing company Show more Show less

The Consultant – Microsoft 365 Security Support is responsible for deep technical troubleshooting for Microsoft 365 Security technical support, which involves the most technically complex or sensitive customer situations. Individual need to show advanced knowledge of information security services/concepts, email security, data loss prevention, cloud application security, mobile device management, mobile application management, identity services, and endpoint security. Expert technical knowledge of Microsoft Office 365 Security, Microsoft Enterprise Mobility + Security (“EMS”), and Windows Defender ATP are required. The Security SME or Consultant will report to the Security Operations Lead as part of SOC Operations at SoftwareONE office, Chennai/Bangalore/Gurugram in India. The primary function is to own and collaborate with the team in terms of delivering and supporting security solutions based on customer requirements and industry knowledge. The Consultant would carry out the following responsibilities: Design and Deploy M365 and Azure Sentinel Security solutions Perform onboarding or Implementation of security solution for internal and external customers Monitor and measure system resources, and if needed, resolve Issues related to security incidents related to emails, changes and problem tickets; Provide inputs to technical documents based on repeat incidents and help assist SMEs during problem resolution; Provide inputs to technical documents based on repeat incidents and help assist SMEs during problem resolution Troubleshoot security related service issues as they occur and follow up with after action reviews; and Follow Incident, Request, Problem, Change and Access Management processes based on ITIL and our IT-service management tool Job Requirements Minimum 6+ years of experience working in a Security Operation Centre Experience in monitoring, detecting, supporting, Implementing and delivering security solutions such O365 Security and compliance in DKIM, O365 EOP, ATP, AIP, Azure AD, Defender, CAS Alerts Management, Proof Point Email Security, Email and Web Security, SPAM filtering, etc. Have a good experience in designing and implementing security solutions such as M365 E3 and E5 License Have a good understanding of ticket management and service requests Should have implemented solutions for global customers Have a good understanding of Security Operations and Service Delivery Exposure to ISO 27001, PCI related certification and compliance practices Awareness and expertise of using at least 1 Enterprise Ticketing system Cisco certifications such as CCNA (Preferred) Microsoft certifications such as MCSA, MS-100, MS-101 and MS-500 (Desired Company description SoftwareOne is a leading global software and cloud solutions provider that is redefining how companies build, buy and manage everything in the cloud. By helping clients to migrate and modernize their workloads and applications – and in parallel, to navigate and optimize the resulting software and cloud changes – SoftwareOne unlocks the value of technology. The company’s 8,900 employees are driven to deliver a portfolio of 7,500 software brands with sales and delivery capabilities in 90 countries. Headquartered in Switzerland, SoftwareOne is listed on the SIX Swiss Exchange under the ticker symbol SWON. Visit us at https://www.softwareone.com/en Show more Show less

A technology driven cloud platform, to essentially: Learn, Work & Earn”; Through hosted learning products, self- development services, employment and remote work options along-with integrated marketing & promotion opportunities. The Role We are seeking a highly skilled Senior Email Infrastructure & Deliverability Engineer to architect, optimize, and maintain enterprise-grade email delivery systems. The ideal candidate will possess deep expertise in large-scale email infrastructure, deliverability best practices, and performance analytics to ensure maximum inbox placement and compliance with industry standards. Key Responsibilities Email Infrastructure Design: Deploy, configure, and optimize high-volume email servers (Postfix, PowerMTA, MailWizz, Postal, etc.) for scalability and reliability. IP & Domain Strategy: Implement multi-domain/IP configurations with structured warm-up plans to maintain strong sender reputation. Deliverability Compliance: Ensure strict adherence to SPF, DKIM, DMARC, and rDNS standards to maximize inbox placement and mitigate spam filtering. Performance Monitoring & Reporting: Develop custom analytics dashboards for real-time tracking of sending limits, throttling, and key performance indicators. Volume Optimization: Fine-tune sending algorithms, pacing, and throttling to balance deliverability and throughput. Bounce & Complaint Management: Implement best practices to monitor, reduce, and report bounce rates, spam complaints, and engagement metrics. Reputation & Compliance Oversight: Proactively monitor IP/domain health, blacklist status, and industry compliance, executing remediation strategies as needed. Cloud Infrastructure Management: Deploy and manage high-performance email stacks on AWS, Contabo, DigitalOcean, and other cloud/VPS platforms. Ideal Profile 5+ years in enterprise email infrastructure (Postfix, PowerMTA, MailWizz, Postal, etc.). Mastery of email authentication (SPF, DKIM, DMARC, rDNS) and deliverability optimization. Proven ability to design IP warm-up strategies, volume controls, and throttling mechanisms. Experience with real-time analytics, logging, and custom reporting dashboards. What's on Offer? Work within a company with a solid track record of success Work alongside & learn from best in class talent Leadership Role Show more Show less

Eqvista is an integrated Saas system that helps companies to manage private company equity by minimizing costs by automation, accounting, sharing and compliance tools built into the system. We also provide an array of valuation services for helping founders find their valuation for fundraising and ESOP issuance (409a) Please visit: https://eqvista.com/ to learn more about our company. For more open position, please visit: https://eqvista.com/careers/ We are seeking a Marketing Tech Specialist with deep expertise in email deliverability, domain management, and advanced usage of Apollo.io. The ideal candidate is data-driven, tech-savvy, and can optimize outbound campaigns to support revenue growth. Familiarity with CRM platforms and a bonus interest in revenue operations will make you an ideal fit. Key Responsibilities Email Deliverability & Domain Management Manage and optimize mailbox/domain health to ensure maximum email deliverability. Monitor blacklists, SPF/DKIM/DMARC settings, and warming tools. Apollo.io Power User Design and deploy AI-enhanced email sequences tailored to target segments. Execute safe, high-volume outbound email strategies daily. Facilitate A/B testing for messaging optimization; analyze and iterate based on performance. Build and maintain actionable dashboards within Apollo.io. Use custom scoring models to identify ideal customer profiles (ICPs) and buying signals. CRM & Data Integration Assist in integrating Apollo.io with major CRM platforms (e.g., HubSpot, Salesforce, Zoho). Maintain data integrity and sync accuracy across systems. Collaborate with sales/revops to ensure clean and usable data for GTM efforts. Required Skills & Experience Proven expertise in mailbox deliverability and domain management . Advanced proficiency in Apollo.io , including campaign setup, scoring, A/B testing, and dashboarding. Experience running high-volume outbound email programs with safety and compliance in mind. Strong grasp of CRM systems and integrations (HubSpot, Salesforce, etc.). Analytical mindset with ability to measure, report, and improve performance using data. Ability to work independently and collaboratively across time zones. Proficient in English Bonus Points For Experience in Revenue Operations or alignment between marketing and sales. Familiarity with lead enrichment, intent data tools, and automation platforms. Prior experience working in a startup or fast-paced environment. Show more Show less

What you’ll do: Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. Participate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and effectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What you’ll bring: Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am – 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English. It’s a bonus if you have one or more of the following: Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC. A general understanding of authentication processes such as SSO and MFA. Experience working in bookkeeping. Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools. Familiarity with the North American Education system. Show more Show less

Customer Support helps customers use Blackbaud's software, including troubleshooting reported incidents and answering questions about software functionality. Associates support multiple solutions that power the social good sector. What You’ll Do Author Knowledgebase content, utilizing KCS methodologies, to just-in-time publish or edit existing Knowledgebase solutions. Participate in the after-hours rotation for your product, depending on product, region, or team size. Work a frontline schedule to resolve incoming tickets through Chat, Phone, and Web channels. Quickly resolve or triage incoming questions and software incidents. Ensure accuracy and timeliness of case notes, regular customer follow-up on open incidents, and quick resolution of reported incidents within customer expectations. Capture case trend data through the use of incident categorization fields to help inform the root cause of customer contacts. Report service incidents or service requests to internal groups, acting as the customer-facing liaison for all service-related needs. Respond to new tickets with an initial response and attempt to resolve on the first contact. Accurately capture case notes and effectively manage cases by documenting all customer and internal resource interactions. Ensure that all notes are professional, concise, and actionable by others if needed. Set mutually agreed upon follow-up expectations and follow through on those commitments. Stay informed on product changes and rapidly learn information about product functionality changes. Recognize the bigger picture and adapt to change easily. Provide clear, concise, and relevant information, whether verbal or written, and choose the appropriate communication channel based on the level of urgency and detail that needs to be shared. Maintain composure and refuse to be paralyzed by uncertainty or ambiguity. Look for ways to make changes work rather than focusing on why change will not work, including making suggestions for increasing the effectiveness of changes. What You’ll Bring Previous experience in a technical troubleshooting or contact center role. Demonstrated ability to rapidly learn new concepts and ideas. Demonstrated ability to work effectively in situations characterized by continual change. A commitment to delighting our customers by showing empathy, listening actively, paying close attention to what is being said, and demonstrating comprehension of the question or issue. Ownership and responsibility for customer issues and the ability to collaborate across multiple teams to ensure customers receive flawless service on integrating software services. Ability to independently and confidently resolve more issues, relying less heavily on more tenured team resources. Professionalism with both customers and members of Blackbaud, showing respect for others, and welcoming ideas that are different from your own. Ability to anticipate obstacles or problems and take timely steps to minimize impact on intended results. Demonstrated ability to achieve positive, concrete results with a commitment to goals and independent motivation to achieve goals and objectives. Continual building of both Blackbaud and product knowledge, not only through direct experience but also by reviewing documentation and training materials. Responds constructively to feedback about individual strengths and weaknesses. Application of critical thinking and ingenuity to problem-solving; collecting information, asking thoughtful questions, analyzing, and testing various solutions to provide the best possible result to our customers. Ability to work US hours (8am – 6pm ET) Eligible for shift differential compensation. Some On call required after hours & weekends. Advanced level of English. It’s a bonus if you have one or more of the following: Experience with merchant processing, payment facilitator, or payment platforms, payment services providers, payment processing, and/or credit card processing. An understanding or experience with payment methods such as PayPal, Venmo, and Apple Pay. The ability to troubleshoot email deliverability concerns, including an understanding of SPF, DKIM, and DMARC. A general understanding of authentication processes such as SSO and MFA. Experience working in bookkeeping. Educational or professional experience troubleshooting web applications, cloud applications, infrastructure or web sites and single-page applications. An understanding of APIs (Application Programing Interface). You have experience troubleshooting email deliverability. Previous experience working in a technical support environment supporting educational software, parents or K-12 schools. Familiarity with the North American Education system. Stay up to date on everything Blackbaud, follow us on Linkedin, X, Instagram, Facebook and YouTube Blackbaud is a digital-first company which embraces a flexible remote or hybrid work culture. Blackbaud supports hiring and career development for all roles from the location you are in today! Blackbaud is proud to be an equal opportunity employer and is committed to maintaining an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law. R0012471 Show more Show less

Our Company We’re Hitachi Digital, a company at the forefront of digital transformation and the fastest growing division of Hitachi Group. We’re crucial to the company’s strategy and ambition to become a premier global player in the massive and fast-moving digital transformation market. Our group companies, including GlobalLogic, Hitachi Digital Services, Hitachi Vantara and more, offer comprehensive services that span the entire digital lifecycle, from initial idea to full-scale operation and the infrastructure to run it on. Hitachi Digital represents One Hitachi, integrating domain knowledge and digital capabilities, and harnessing the power of the entire portfolio of services, technologies, and partnerships, to accelerate synergy creation and make real-world impact for our customers and society as a whole. Imagine the sheer breadth of talent it takes to unleash a digital future. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us. Meet Our Team: We are the Global SOC team, part of Global Information Security at Hitachi Digital. Our mission is to protect the company's and its customers' vital information systems and data while responding to attacks, intrusions, and other security incidents. As passionate advocates of information security, we are a team of out-of-the-box thinkers, innovators, and collaborative problem-solvers. We continuously seek new and better ways to enhance our practices and strive for nothing less than excellence in our cybersecurity operations. We are looking for highly motivated individuals with a positive attitude who want to be part of something exceptional. What You’ll Be Doing: As an Email Security Engineer, you will be working as an individual contributor to work with a dynamic team of Threat hunters working 24x7. You should have 3-4 years of experience in cyber security. Your role will include: Act as a Primary contact for Mimecast implementation and operation support work. Strong problem-solving and troubleshooting skills include performing root cause analysis for preventative investigation. Working experience of understanding of email protocols like SMTP, SPF, DKIM and DMARC. Proficient in Header analysis. Administration of Mimecast, creation and modification of email policies, spam rules as per service tickets for specific security requirements Investigation, Triage, remediate and find RCA of Compromised accounts, e-mail threats, and abuse reports from various sources. Ensure Email Security gateway are configured with advanced cyber security features and rules. Investigate, document, and report on information security issues and emerging trends. Experience with GSUITE and O365. What You Bring to the Team: At least 4 years of experience in working in a 24x7 Security Operation Center (SOC) environment. Strong knowledge of Email Security protocols, including safe listing, block listing, domain on/off boarding, URL/attachment’s defense and phishing analysis Provide design and configuration support for implementation of Mimecast email security gateway. Provide operational support for tickets related to Email Security. Knowledge of Cloud Infrastructure, and Cloud Security (GCP, AWS, Azure) Knowledge of MITRE ATT&Ck, Cyber Kill Chain, Threat Hunting & Attack Forensics. Knowledge of Security Fundamentals, Security Frameworks and implementation of Security controls. Knowledge of DLP and CASB is a plus Knowledge of various operating system flavors including but not limited to Windows, MacOS, Linux. Certifications: Security certifications such as GSEC, CEH, CySA, are advantageous. Communication and Teamwork: Strong ability to articulate complex concepts clearly, be a collaborative team player, admit mistakes, support your statements with data and analysis, and continuously seek growth opportunities. If you are passionate about cybersecurity and ready to work with a top-tier SOC team, we invite you to join us at Hitachi Digital. About Us We’re a global, 1000-stong, diverse team of professional experts, promoting and delivering Social Innovation through our One Hitachi initiative (OT x IT x Product) and working on projects that have a real-world impact. We’re curious, passionate and empowered, blending our legacy of 110 years of innovation with our shaping our future. Here you’re not just another employee; you’re part of a tradition of excellence and a community working towards creating a digital future. Championing diversity, equity, and inclusion Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team. How We Look After You We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with. We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success. Show more Show less

Senior System Administrator Location: Pune, Maharashtra, India Onit, Inc. is seeking a Senior Systems Administrator to manage and optimize a diverse global IT cloud infrastructure. The role focuses on Microsoft 365, Entra ID, SSO, Exchange administration, Email Security (Mimecast), and IT governance while contributing to cross-functional initiatives. Key Responsibilities: Microsoft 365 & Exchange Administration: Manage user accounts, licensing, permissions, and roles across multiple M365 tenants. Manage Exchange Online mail flow, retention policies, and security measures (Mimecast). Implement security protocols like MFA, Conditional Access, and threat management. Migrate and Manage One Drive, SharePoint and MS Teams. Ensure compliance with regulations (e.g., GDPR) and manage eDiscovery and audit logs. Platform Optimization: Monitor platform performance and usage, recommend cost-saving optimizations. Develop governance policies and stay updated on the Microsoft roadmap. Backup, Recovery, and Security: Configure backup solutions and update disaster recovery plans. Utilize Mimecast for filtering, encryption, archiving, and continuity. IT Infrastructure Support: Manage hosting, domain, and Cloudflare. Collaborate on AWS infrastructure projects. Required Skills: 8+ years as Global Admin for M365, Entra ID & Exchange administration, including automation and migrations. Proficiency in PowerShell for scripting and administration. Expertise in email security (Mimecast), protocols (SMTP, POP3, IMAP) & Security Standards (SPF, DKIM, DMARC) Experience with Azure AD, IAM, and compliance frameworks (NIST, GDPR, ISO 27001). Knowledge of CrowdStrike, Cloudflare, and Zero-Trust principles. Preferred Certifications: MS-102: Microsoft 365 Administrator Microsoft 365 Certified : Messaging Administrator Associate SC-300: Microsoft Identity and Access Administrator About Onit: Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows. Show more Show less

Senior System Administrator Location: Pune, Maharashtra, India Onit, Inc. is seeking a Senior Systems Administrator to manage and optimize a diverse global IT cloud infrastructure. The role focuses on Microsoft 365, Entra ID, SSO, Exchange administration, Email Security (Mimecast), and IT governance while contributing to cross-functional initiatives. Key Responsibilities: Microsoft 365 & Exchange Administration: Manage user accounts, licensing, permissions, and roles across multiple M365 tenants. Manage Exchange Online mail flow, retention policies, and security measures (Mimecast). Implement security protocols like MFA, Conditional Access, and threat management. Migrate and Manage One Drive, SharePoint and MS Teams. Ensure compliance with regulations (e.g., GDPR) and manage eDiscovery and audit logs. Platform Optimization: Monitor platform performance and usage, recommend cost-saving optimizations. Develop governance policies and stay updated on the Microsoft roadmap. Backup, Recovery, and Security: Configure backup solutions and update disaster recovery plans. Utilize Mimecast for filtering, encryption, archiving, and continuity. IT Infrastructure Support: Manage hosting, domain, and Cloudflare. Collaborate on AWS infrastructure projects. Required Skills: 8+ years as Global Admin for M365, Entra ID & Exchange administration, including automation and migrations. Proficiency in PowerShell for scripting and administration. Expertise in email security (Mimecast), protocols (SMTP, POP3, IMAP) & Security Standards (SPF, DKIM, DMARC) Experience with Azure AD, IAM, and compliance frameworks (NIST, GDPR, ISO 27001). Knowledge of CrowdStrike, Cloudflare, and Zero-Trust principles. Preferred Certifications: MS-102: Microsoft 365 Administrator Microsoft 365 Certified : Messaging Administrator Associate SC-300: Microsoft Identity and Access Administrator About Onit: Onit is a global leader in enterprise workflow solutions, transforming business processes in Legal, IT, HR, and Finance with cutting-edge platforms and smarter workflows. koH11szTgI

Description Description: The Email Deliverability Specialist will support the email deliverability strategy to ensure optimal delivery rates and engagement metrics for clients. This role involves working with senior leadership, marketing, and IT teams to align deliverability strategies with client business goals. Responsibilities include monitoring and analyzing deliverability performance, addressing deliverability challenges such as IP block listings, and managing spam filtering issues. Roles and Responsibilities: Support the email deliverability strategy, ensuring optimal delivery rates and engagement metrics for clients. Collaborate with senior leadership, marketing, and IT teams to align email deliverability strategies with business goals of the client. Monitor and analyze email deliverability performance, driving continuous improvement initiatives. Address deliverability challenges, including IP block listings and spam filtering issues. Assist in creating and presenting in-depth deliverability reports to clients, providing actionable insights, and participating in client meetings to discuss performance and strategy. Enhance email sender reputation through strategic IP and domain management. Implement advanced email authentication protocols (SPF, DKIM, DMARC, BIMI) and security measures. Review content to ensure it uses best deliverability practices. Represent the company at industry events and forums, staying updated on email deliverability trends and participate in the company’s thought leadership initiatives by contributing to discussions on deliverability. Perform other related duties as required. Education and Qualifications: 2-4 years of experience in email deliverability or a related role. Proficient understanding of email protocols, email marketing principles, and analytics tools. Experience with one or more Email Service Providers Strong problem-solving skills and the ability to handle complex deliverability issues. Excellent communication and project management skills. Ability to work collaboratively with cross-functional teams. Show more Show less

Project Role : Security Architect Project Role Description : Define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Document the implementation of the cloud security controls and transition to cloud security-managed operations. Must have skills : Email Security Good to have skills : NAMinimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Security Architect, you will define the cloud security framework and architecture, ensuring it meets the business requirements and performance goals. Your typical day will involve collaborating with various teams to document the implementation of cloud security controls and facilitating the transition to cloud security-managed operations. You will engage in discussions to align security strategies with organizational objectives, ensuring that all security measures are effectively integrated into the cloud environment. Your role will also require you to stay updated on the latest security trends and technologies to enhance the overall security posture of the organization. Roles & Responsibilities:-Monitor email traffic for suspicious activities.-Configure and manage email security platforms-Analyze and respond to phishing attacks, spam, and malware delivered via email-Implement and maintain email authentication protocols (SPF, DKIM, DMARC).-develop and enforce email security policies (e.g., email encryption,-Respond to email-related security incidents.-Conduct forensic analysis of email-based attacks.-Work with SOC teams during breach investigations.-Conduct phishing user training.-Automate detection and response using SOAR tools.-Analysis of Email Header and Email body analysis Professional & Technical Skills: - Email protocols:SMTP, IMAP, POP3 -DNS records:SPF, DKIM, DMARC Additional Information:- The candidate should have minimum 5 years of experience in Email Security.- This position is based at our Bengaluru office.- A 15 years full time education is required. Qualification 15 years full time education

5+ years ofexperience in office 365. What you ll do: Strong experience in managingand troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybridenvironments, including migration and coexistence setups. Hands-on experience withPowerShell for administration and automation tasks. Experience with mail flowtroubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email securityprotocols like SPF, DKIM, and DMARC. Knowledge of Exchange OnlineProtection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook clienttroubleshooting, including profile issues, OST/PST management, andAutodiscover. Experience with Azure AD andOffice 365 integration. Familiarity with compliancefeatures like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive,etc.). PowerShell proficiency forautomating tasks, user management, reporting, and issue resolution. Experience managing emailsecurity (SPF, DKIM, DMARC) and compliance policies. Experience with Azure ActiveDirectory (Azure AD) and Conditional Access Policies. Strong knowledge of Teamsadministration, meeting and messaging policies, and call quality monitoring. Proficiency with MicrosoftEndpoint Manager/Intune for device and app management. Familiarity with M365 SecurityCompliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills,including experience with Service Health and Message Trace tools. Ability to handle escalatedsupport tickets and liaise with Microsoft support as required. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program,Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored CertificationProgram Learning/Development Courses,Cross Skill, Mentorship and Leadership Programs

3-4 years of experience inoffice 365 What you ll do: Strong experience in managingand troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybridenvironments, including migration and coexistence setups. Hands-on experience withPowerShell for administration and automation tasks. Experience with mail flowtroubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email securityprotocols like SPF, DKIM, and DMARC. Knowledge of Exchange OnlineProtection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook clienttroubleshooting, including profile issues, OST/PST management, andAutodiscover. Experience with Azure AD andOffice 365 integration. Familiarity with compliancefeatures like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive,etc.). PowerShell proficiency forautomating tasks, user management, reporting, and issue resolution. Experience managing emailsecurity (SPF, DKIM, DMARC) and compliance policies. Experience with Azure ActiveDirectory (Azure AD) and Conditional Access Policies. Strong knowledge of Teamsadministration, meeting and messaging policies, and call quality monitoring. Proficiency with MicrosoftEndpoint Manager/Intune for device and app management. Familiarity with M365 SecurityCompliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills,including experience with Service Health and Message Trace tools. Ability to handle escalatedsupport tickets and liaise with Microsoft support as required. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program,Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored CertificationProgram Learning/Development Courses,Cross Skill, Mentorship and Leadership Programs

3+ years of experience in office365. What you'll do: Strong experiencein managing and troubleshooting Microsoft Exchange Online (EXO). Familiarity withExchange Hybrid environments, including migration and coexistence setups. Hands-onexperience with PowerShell for administration and automation tasks. Experience withmail flow troubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding ofemail security protocols like SPF, DKIM, and DMARC. Knowledge of ExchangeOnline Protection (EOP) and anti-spam/anti-malware configurations. Experience withOutlook client troubleshooting, including profile issues, OST/PST management,and Autodiscover. Experience withAzure AD and Office 365 integration. Familiarity withcompliance features like retention policies, litigation hold, and eDiscovery. Strong knowledgeof the M365 suite of applications (Exchange Online, SharePoint Online, Teams,OneDrive, etc.). PowerShellproficiency for automating tasks, user management, reporting, and issueresolution. Experiencemanaging email security (SPF, DKIM, DMARC) and compliance policies. Experience withAzure Active Directory (Azure AD) and Conditional Access Policies. Strong knowledgeof Teams administration, meeting and messaging policies, and call qualitymonitoring. Proficiency withMicrosoft Endpoint Manager/Intune for device and app management. Familiarity withM365 Security Compliance Center and Office 365 Security tools (DLP, ATP,AIP). Strongtroubleshooting skills, including experience with Service Health and MessageTrace tools. Ability to handleescalated support tickets and liaise with Microsoft support as required.

4+ years of experience in office What you'll do: Strong experience in managingand troubleshooting Microsoft Exchange Online (EXO). Familiarity with Exchange Hybridenvironments, including migration and coexistence setups. Hands-on experience withPowerShell for administration and automation tasks. Experience with mail flowtroubleshooting (Message Tracking, Queues, Delivery Reports, etc.). Understanding of email securityprotocols like SPF, DKIM, and DMARC. Knowledge of Exchange OnlineProtection (EOP) and anti-spam/anti-malware configurations. Experience with Outlook clienttroubleshooting, including profile issues, OST/PST management, andAutodiscover. Experience with Azure AD andOffice 365 integration. Familiarity with compliancefeatures like retention policies, litigation hold, and eDiscovery. Strong knowledge of the M365suite of applications (Exchange Online, SharePoint Online, Teams, OneDrive,etc.). PowerShell proficiency forautomating tasks, user management, reporting, and issue resolution. Experience managing emailsecurity (SPF, DKIM, DMARC) and compliance policies. Experience with Azure ActiveDirectory (Azure AD) and Conditional Access Policies. Strong knowledge of Teamsadministration, meeting and messaging policies, and call quality monitoring. Proficiency with MicrosoftEndpoint Manager/Intune for device and app management. Familiarity with M365 SecurityCompliance Center and Office 365 Security tools (DLP, ATP, AIP). Strong troubleshooting skills,including experience with Service Health and Message Trace tools. Ability to handle escalatedsupport tickets and liaise with Microsoft support as required. What we offer: Insurance Group Medical Coverage, Group Personal Accident, Group Term Life Insurance Rewards and Recognition Program,Employee Referral Program, Wellness Program and CSR Initiatives Maternity and Paternity Leaves Company Sponsored CertificationProgram Learning/Development Courses,Cross Skill, Mentorship and Leadership Programs

Job Overview We are seeking a motivated and results-driven Lead Generation Specialist to join our dynamic sales team at Threatcop. The Lead Generation Specialist will generate and nurture B2B leads through various outreach methods, including cold calling , cold emailing, and LinkedIn messaging. A key part of the role will involve leveraging advanced email marketing strategies, such as SPF, DKIM, DMARC, email warmup, and crafting B2B personas for targeted email sequences. Key Responsibilities: (PST ZONE) Generate SQL (sales-qualified lead) , a lead that has a high probability of converting into a customer using outbound cold calls , emails, and LinkedIn messaging, specifically targeting cybersecurity products and services. Implement SPF, DKIM, and DMARC for deliverability, conduct email warmup for sender reputation, develop B2B personas for targeted outreach, and create automated email sequences to nurture prospects. Design and execute targeted cold email campaigns, using LinkedIn for lead identification and engagement. Use the BANT (Budget-Authority-Need-Time) framework to qualify leads and schedule meetings or calls for the sales team. Track interactions and maintain accurate lead data in the CRM, ensuring all progress and metrics are recorded for reporting purposes. Consistently meet or exceed monthly and quarterly lead-generation goals and appointment-setting targets. Conduct in-depth research to identify high-growth industries and customer segments in cybersecurity and networking markets. Develop a comprehensive business development strategy to build and maintain a strong sales pipeline. Represent Threatcop at industry events, building relationships with key stakeholders, and driving partnerships. Requirements: Bachelor's or Master’s degree in Technology (B.Tech/BCA/M.Tech/MCA) or a related field. 2+ years of experience in B2B lead generation. Must be comfortable and skilled in conducting high-volume cold calls to potential prospects Hands-on experience with implementing SPF, DKIM, and DMARC for email deliverability, performing email warmups, and creating targeted B2B personas. Must possess full proficiency in both spoken and written English to communicate effectively with prospects and clients. Proficiency with CRM tools, email marketing platforms, and LinkedIn for lead generation and outreach. Why You'll Enjoy Working at Threatcop: Working with us allows you to gain hands-on experience and training on various industry-leading tools for database management and prospecting. Tools such as ZOHO CRM, Lusha, Apollo.io, Notion, LinkedIn Sales Navigator, and more will be at your disposal, empowering you to enhance your skills and streamline your work. Get the fast learning and exciting environment of a startup, combined with the stable work and strong performance of a bigger company. There's lots of room to learn, grow, and share your ideas. We also provide good benefits like health insurance, a gratuity payment, and Employees' Provident Fund (a savings plan for your future). We are an equal opportunity employer, where everyone has a fair chance. About Us: Threatcop Inc. is a leading People Security Management(PSM) company and a sister concern of Kratikal. Threatcop helps organizations reduce the impacts of cyber threats by strengthening the cybersecurity posture of employees. With a focus on reducing social engineering and email-based attacks, we transform employees from the weakest link to the strongest line of defense. Serving over 250+ large enterprises and 600+ SMEs across 30+ countries , Threatcop assists clients in sectors such as E-commerce, Finance, BFSI, Healthcare, Manufacturing, and Telecom with clients like Axis Bank, Gail India, ONGC, MaxLife Insurance, Daman Insurance, UNICOIL, NPCI, Tata Consumer Products and many others. We are a USA-based company, headquartered in Noida with offices in Mumbai, Pune, Bangalore, Chennai, Dubai, and Riyadh. We use the A-A-P-E (Assess, Aware, Protect, Empower) framework to deliver effective products such as TSAT, TLMS, TDMARC and TPIR to tackle evolving cyberthreats. By focusing on preventing human error, our People Security Management (PSM) approach empowers organizations to foster a culture of cybersecurity awareness to tackle modern cyber threats. For more details, visit us at: www.threatcop.com Show more Show less

Job Title: GTM Specialist (Outbound Marketing Specialist) Location: Ahmedabad, Gujarat About Us: We specialize in providing scalable, high-performance IT and software development services. Our expertise covers various industries, delivering tailored solutions for mid-market and enterprise clients. With a proven track record in ideating, building, and scaling SaaS products and IT systems, including advanced ERP solutions, we help businesses achieve operational excellence and accelerated growth. Position Overview: We are looking for a highly skilled Outbound Marketing Specialist who can take full ownership of planning, executing, and optimizing outbound email campaigns. The ideal candidate has a deep understanding of email infrastructure, warm-up processes, and managing multiple sending domains/servers to ensure high deliverability and engagement. Key Responsibilities: Strategize, plan, and execute outbound email campaigns to generate qualified leads. Set up and manage cold email outreach tools and platforms (e.g., Instantly, Lemlist, Smartlead, Mailshake, etc.). Warm up email domains and IPs to ensure high deliverability and avoid spam filters. Configure and manage multiple email servers/sending accounts across platforms. Continuously monitor campaign metrics (open rate, bounce rate, spam rate, reply rate) and optimize performance. Collaborate with content and growth teams to personalize outreach and test copy variations. Troubleshoot deliverability issues using tools like GlockApps, Mail-Tester, or Postmark. Stay up to date with best practices in cold outreach, compliance (CAN-SPAM, GDPR), and technical email setup (SPF, DKIM, DMARC). Qualifications: 3+ years of hands-on experience in outbound and GTM. Expertise in setting up and maintaining cold email infrastructure. Strong knowledge of email deliverability best practices. Familiar with lead generation tools and CRMs. Excellent analytical, troubleshooting, and problem-solving skills. Ability to work independently and manage multiple campaigns simultaneously. Benefits: Competitive Salary Fun, inclusive, and vibrant company culture Five-day work week Professional development opportunities Opportunity to be part of a rapidly growing company Job Type: Full-time Pay: ₹650,000.00 - ₹750,000.00 per year Schedule: Day shift Monday to Friday Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Relevant Experience Current CTC Expected CTC Notice Peiod Work Location: In person

Job Title: GTM Specialist (Outbound Marketing Specialist) Location: Ahmedabad, Gujarat About Us: We specialize in providing scalable, high-performance IT and software development services. Our expertise covers various industries, delivering tailored solutions for mid-market and enterprise clients. With a proven track record in ideating, building, and scaling SaaS products and IT systems, including advanced ERP solutions, we help businesses achieve operational excellence and accelerated growth. Position Overview: We are looking for a highly skilled Outbound Marketing Specialist who can take full ownership of planning, executing, and optimizing outbound email campaigns. The ideal candidate has a deep understanding of email infrastructure, warm-up processes, and managing multiple sending domains/servers to ensure high deliverability and engagement. Key Responsibilities: Strategize, plan, and execute outbound email campaigns to generate qualified leads. Set up and manage cold email outreach tools and platforms (e.g., Instantly, Lemlist, Smartlead, Mailshake, etc.). Warm up email domains and IPs to ensure high deliverability and avoid spam filters. Configure and manage multiple email servers/sending accounts across platforms. Continuously monitor campaign metrics (open rate, bounce rate, spam rate, reply rate) and optimize performance. Collaborate with content and growth teams to personalize outreach and test copy variations. Troubleshoot deliverability issues using tools like GlockApps, Mail-Tester, or Postmark. Stay up to date with best practices in cold outreach, compliance (CAN-SPAM, GDPR), and technical email setup (SPF, DKIM, DMARC). Qualifications: 3+ years of hands-on experience in outbound and GTM. Expertise in setting up and maintaining cold email infrastructure. Strong knowledge of email deliverability best practices. Familiar with lead generation tools and CRMs. Excellent analytical, troubleshooting, and problem-solving skills. Ability to work independently and manage multiple campaigns simultaneously. Benefits: Competitive Salary Fun, inclusive, and vibrant company culture Five-day work week Professional development opportunities Opportunity to be part of a rapidly growing company Job Type: Full-time Pay: ₹650,000.00 - ₹750,000.00 per year Schedule: Day shift Monday to Friday Ability to commute/relocate: Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Relevant Experience Current CTC Expected CTC Notice Peiod Work Location: In person