Inside Sales Specialist

Inside Sales Representative | 3R Infotech Pvt Ltd

📍 Location: New Delhi

Work Mode: 5 Days a Week | Onsite

Website: www.3rinfotech.co.in

Experience: Freshers & Experienced (1–3 years) — both welcome!

Join: Immediate Joiners Preferred

Company Description

3R Infotech provides end-to-end IT solutions designed to manage and support customer IT systems effectively. With a commitment to innovation and adaptability, 3R Infotech delivers solutions tailored to meet diverse client needs. Leveraging extensive experience across various functions and technology areas, 3R Infotech strives to bring out the most innovative and effective solutions in all its engagements.

Inside Sales Representative

Key Responsibilities

• Manage inbound and outbound communication with prospective and existing clients to support lead qualification, engagement, and relationship nurturing
• Prepare and maintain accurate sales documentation including proposals, quotations, BOQs, MAFs, compliance forms, and related OEM documents
• Coordinate closely with Account Managers, OEMs, and distributors to gather pricing, commercial inputs, support letters, and product clarifications
• Track and follow up on all ongoing opportunities, RFPs, renewals, and client requests to ensure timely submissions and responses
• Schedule and support client meetings, product demonstrations, and PoC activities by coordinating with pre-sales and technical teams
• Maintain detailed records of client interactions and deal progress through CRM tools and trackers, ensuring clean reporting and pipeline visibility

Skills & Qualifications

• 1–3 years of experience in inside sales, sales development, or pre-sales support, preferably within the IT/software licensing industry
• Excellent written and verbal communication skills, with a professional approach to client interaction and follow-ups
• Hands-on proficiency with MS Excel, PowerPoint, Word; experience with CRM tools like Freshsales or Salesforce is an added advantage
• Ability to handle inbound and outbound client engagements, manage objections, and maintain structured sales communication
• Well-organized, attention to detail-oriented, and capable of managing multiple priorities, documentation, and timelines in a fast-paced environment
• Understanding of IT solutions, software licensing (e.g., Microsoft, Atlassian), and coordination with OEMs/distributor
• Prior experience working with system integrators will be an advantage.
• Ability to work independently and collaboratively in an on-site environment
• Bachelor's degree in Computer Science, Information Technology, or a related field
• Relevant certifications in Jira Administration or ITIL are a plus

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