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5.0 years
0 Lacs
Bhubaneswar, Odisha, India
On-site
Job Title: Associate Director - Sales Company : Aurassure Location: Bhubaneswar Department : Environmental Services About Aurassure Aurassure is a climate-tech company delivering hyperlocal environmental intelligence on air quality, flood risks, and climate change. We empower cities, industries, and enterprises across India and emerging markets to build data-driven climate resilience. Our mission is to make environmental data accessible, actionable, and impactful for better decision-making in the face of climate challenges. Role Overview As the Associate Director of Sales at Aurassure, you will lead a dynamic sales team to drive revenue growth and market penetration. You will strategize, execute, and optimize sales initiatives to achieve ambitious targets while maintaining our commitment to exceptional customer experience and satisfaction. Key Responsibilities Sales Leadership: Lead, inspire, and mentor a high-performing sales team, nurturing a culture of collaboration, accountability, and continuous growth. Strategic Sales Planning: Design and execute forward-thinking sales strategies aligned with company objectives to ensure long-term, sustainable revenue growth. Revenue Ownership: Drive consistent revenue generation through effective pipeline management and achievement of monthly, quarterly, and annual sales targets. Market Expansion: Identify, assess, and pursue new business opportunities to expand Aurassure’s market presence across targeted regions and sectors. Client Engagement: Build and maintain strong, trust-based relationships with key clients by understanding their evolving needs and ensuring top-notch service delivery. Cross-functional Collaboration: Work closely with marketing, product development, and operations teams to align on messaging, product positioning, and go-to-market strategies. CRM Utilization: Effectively implement and manage CRM tools like Zoho or Freshsales to oversee customer relationships, track opportunities, and maintain accurate sales data. Performance Monitoring & Analytics: Use data-driven insights to monitor team and individual sales performance, identify bottlenecks, and initiate improvements. Numbers person: Adept at analyzing KPIs, sales trends, and performance metrics to make informed decisions and optimize team output. Industry Insight & Positioning: Stay updated on industry trends, competitor activities, and emerging market dynamics to strategically position Aurassure as a thought leader in climate-tech and sustainability. Deal Closure: Demonstrated ability to lead negotiations and close complex deals, translating strategies into measurable results. Client-Centric Approach: Prioritize customer satisfaction through a deep understanding of client goals, long-term value creation, and proactive support. Mobility: Willingness to travel as needed for client meetings, events, and market development activities Qualifications Experience: Minimum 5 years in sales leadership roles, preferably within the environment management, sustainability, climate risk, IoT or similar sectors. Team Leadership: Proven capability in leading, inspiring, and nurturing high-performing sales teams. Communication Skills: Exceptional written and verbal communication abilities, with strong negotiation and persuasion skills. Education: Bachelor’s degree in Business, Marketing or Engineering background with MBA or equivalent advanced degree is a must. Benefits Competitive salary and performance-based incentives Comprehensive health benefits package Professional development opportunities International Expansion opportunities Join Aurassure: If you are a results-driven sales leader with a passion for innovation and a commitment to excellence, we invite you to apply and help us shape the future of climate resilience at Aurassure. Skills: revenue,client engagement,sales,industry insight,deal closure,market expanison,pitch deck,strategic sales planning,client-centric approach,international expansion,revenue generation,crm,negotiation,crm utilization,strategic sales plans,new business opportunties,communication skills,cross-functional collaboration,data analysis,performance monitoring,collaboration,sales leadership,negotiation skills,market expansion
Posted 1 day ago
0 years
0 Lacs
Chennai, Tamil Nadu, India
Remote
Experience: Fresher Location: Chennai Job Description: The ideal candidate is intellectually curious, has a penchant for problem-solving, and has an interest in being a part of a rapidly growing industry. The candidate should be a well-organized self-starter and have a record of exemplary performance. This is a full-time position and work from an office position. Your Responsibilities: Achieve or surpass monthly sales objectives by promoting our productivity software to other companies. Utilize your industry connections to create opportunities at target organizations. Effectively oversee every aspect of Lystloc trial execution to ensure prospective clients have a successful experience. Keep a well-organized CRM system by documenting all relevant details at every stage of the sales process and keeping track of all deals. Manage the entire sales process from start to finish by engaging the appropriate resources such as Sales Engineers, Executives, and Partners. Provide accurate weekly sales forecasts. Required Skills and Experience: The candidate should be capable of delivering presentations, engaging with, and advising top-level executives at the targeted organizations. Familiarity with popular CRM software such as Zoho, HubSpot, Freshsales, or Salesforce would be an additional asset. The candidate must possess a high level of emotional intelligence, whether interacting with clients or collaborating with internal team members. Resilience is essential, and the candidate should be willing to learn, mentor others, and accept guidance while thriving in a fast-paced, fully remote work environment. The candidate must be adaptable and receptive to coaching as the company expands. The candidate must possess excellent written and verbal communication abilities. Fluency in English. Multilingualism is an added advantage.
Posted 3 days ago
1.0 - 31.0 years
4 - 7 Lacs
Bengaluru/Bangalore
On-site
Description We are looking for a Sales Development Representative (SDR) to join our sales team. The ideal candidate will have 0-4 years of SDR experience and a track record of successfully targeting HR personas in their previous roles. The SDR will play a crucial role in generating new business opportunities for Apna by identifying and reaching out to potential HRs in the industry. Responsibilities: - Prospect and qualify potential leads through outbound calls, emails, and social media outreach. - Research and identify key decision-makers within target companies, primarily in the HR department. - Conduct initial conversations with potential clients to understand their hiring needs and pain points. - Communicate the value proposition of Apna's HR tech solutions effectively. - Schedule qualified meetings and product demos for the sales team. - Collaborate with the sales and marketing teams to develop and refine lead generation strategies. - Maintain accurate records of interactions and activities in the CRM system. - Stay updated on industry trends and best practices in HR technology. Requirement : Bachelor's degree in Business, Marketing, or a related field is preferred. - Excellent verbal and written communication skills in English. - Fluent in Hindi. - 3+ years of experience in a Sales Development Representative (SDR) role. - Strong interpersonal skills and the ability to build rapport with potential clients. - Proactive and self-motivated with a strong desire to achieve sales targets. - Familiarity with CRM software (e.g., FreshSales) is a plus.- Adept at using sales and marketing tools such as LinkedIn Sales Navigator. - Highly organized and able to manage time effectively. - Goal-oriented with a competitive spirit. - Most importantly, high on energy and does not take ‘no’ for an answer - Preferred: Prior experience targeting HR personas within target companies is highly preferable.
Posted 5 days ago
3.0 years
0 Lacs
Delhi, India
On-site
Position: Inside Sales Representative 📍 Location: Jasola Vihar, New Delhi 🕘 Type: Full-time | On-site 📊 Reporting To: Account Sales Manager Company Description 3R Infotech delivers end-to-end solutions to manage and support customers' IT systems across the entire value chain. Our diverse expertise and delivery capability ensure adaptability to client needs, bringing forth innovative solutions in all engagements. With vast experience across diverse functions and technology areas, 3R Infotech continuously provides valuable and effective solutions. Key Responsibilities Manage inbound and outbound communication with prospective and existing clients to support lead qualification, engagement, and relationship nurturing Prepare and maintain accurate sales documentation including proposals, quotations, BOQs, MAFs, compliance forms, and related OEM documents Coordinate closely with Account Managers, OEMs, and distributors to gather pricing, commercial inputs, support letters, and product clarifications Track and follow up on all ongoing opportunities, RFPs, renewals, and client requests to ensure timely submissions and responses Schedule and support client meetings, product demonstrations, and PoC activities by coordinating with pre-sales and technical teams Maintain detailed records of client interactions and deal progress through CRM tools and trackers, ensuring clean reporting and pipeline visibility Skills & Qualifications 1–3 years of experience in inside sales, sales development, or pre-sales support, preferably within the IT/software licensing industry Excellent written and verbal communication skills, with a professional approach to client interaction and follow-ups Hands-on proficiency with MS Excel, PowerPoint, Word; experience with CRM tools like Freshsales or Salesforce is an added advantage Ability to handle inbound and outbound client engagements, manage objections, and maintain structured sales communication Well-organized, attention to detail-oriented, and capable of managing multiple priorities, documentation, and timelines in a fast-paced environment Understanding of IT solutions, software licensing (e.g., Microsoft, Atlassian), and coordination with OEMs/distributor (Prior experience working with system integrators will be an advantage) What's for You? * Joining: Immediate joiners or those with a short notice period will be given preference. * Compensation: A highly competitive package, benchmarked with the best in the industry, including top-tier salary and exceptional benefits. * Growth Opportunity: Join a rapidly growing, innovation-driven organization where your impact will shape the future of digital transformation. * Career Prospects: Strong Upskilling and Career Growth with highly competent workforce to collaborate with. 📩 Interested candidates can share their CVs at: info@3rinfotech.co.in 🌐 Company Website: www.3rinfotech.co.in Apply now to be part of a purpose-driven team that values people, performance, and progress.
Posted 1 week ago
3.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Role: CRM Specialist (Ecommerce & SaaS Tools) Location: Ahmedabad Responsibilities: Manage CRM systems like Freshsales, Salesforce, MS Dynamics, Zoho Ensure integrations with ecommerce platforms, WhatsApp tools, and automation tools. Maintain CRM hygiene and build customer lifecycle workflows. Collaborate with sales, marketing, and customer care for CRM insights. Requirements: 3+ years experience in CRM management. Strong technical knowledge of SaaS platforms and ecommerce tools. Problem-solving mindset with attention to detail.
Posted 1 week ago
7.0 - 15.0 years
0 Lacs
Pune, Maharashtra, India
On-site
About SolarSquare Energy: At SolarSquare, we’re revolutionizing how India powers its homes. As one of India’s fastest-growing residential solar companies, we make solar energy affordable, accessible, and hassle-free. With a mission to make clean energy mainstream, SolarSquare delivers end-to-end rooftop solar solutions, combining world-class technology, transparent pricing, and customer-first service. Backed by top-tier investors and a fast-growing customer base across the country, we are at the forefront of India’s transition to a solar-powered future. Role Overview: We are looking for a seasoned Associate Director – Inside Sales to lead and optimize our inside sales operations. This role demands a data-driven leader who thrives in a fast-paced environment, with a sharp focus on performance metrics, process improvements, and team management. You will be responsible for scaling the inside sales engine and aligning it closely with organizational revenue targets. Key Responsibilities: Sales Strategy & Execution: Own and drive the inside sales strategy to meet and exceed revenue goals across multiple regions and customer segments. Team Management & Performance: Lead, coach, and grow a team of inside sales managers and executives. Set clear targets, drive accountability, and build a high-performance culture. Operational Excellence: Manage day-to-day inside sales operations and continuously align execution with evolving organizational targets and go-to-market strategy. Efficiency Improvements: Drive continuous improvement through data analysis, workflow automation, and process optimization to increase conversion rates, reduce response times, and improve lead quality. Metrics Ownership: Monitor and maintain input metrics (leads handled, follow-up rates, turnaround time) and output metrics (conversion, revenue, average ticket size, customer satisfaction) to ensure predictable performance. Collaboration: Work cross-functionally with Marketing, Product, Field Sales, and Operations teams to ensure a seamless customer journey from lead to installation. Required Qualifications: 7 to 15 years of experience in inside sales, with at least 3 years in a managerial or leadership role. Proven track record of managing high-velocity, B2C inside sales operations at scale. Strong analytical mindset with hands-on experience in using CRM tools, sales analytics dashboards, and reporting tools (e.g., Salesforce, Freshsales, Zoho, etc.). Experience with building and scaling inside sales playbooks, training programs, and incentive structures. Excellent communication, people management, and stakeholder management skills. Prior experience in clean-tech, edutech, insurance,home modification, used vehicle segment,etc. or high-growth startups is a strong plus. For Director role MBA/BTech from Tier 1 college is mandatory. What We Offer: Opportunity to work at the intersection of sustainability, technology, and scale Ownership and autonomy in driving high-impact business functions A fast-paced and entrepreneurial work culture with strong growth potential Competitive compensation and benefits Ready to power the solar revolution? Join SolarSquare and lead the change
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
India
Remote
The Role This is a full-time, salaried, remote position. We sell remotely, so you'll spend most of your time on the phone or video calls. We are looking for a high-energy, detail-oriented salesperson to join our sales team and play a key role in helping us scale our business. Responsibilities Run sales call with short deck presentations and detailed product demo Become a consultant to customers converting their compliance pain points to actionable insights & a successful sale and achieving quota consistently Execute your contract and commercial negotiations with your prospects and bring them to a close Work closely with the CSM team to ensure a smooth transition for new customers Maintain CRM hygiene and manage sales pipeline to forecast revenues accurately Become a product expert across our entire platform and understand our competitor landscape Devising strategies with the SDRs to efficiently handle the MQLs and engage with marketing teams to improve conversion rates Manage customer expectations through cross-functional interactions and ensure that the deliverables are completed Requirements 5 - 10 years of sales experience, particularly in B2B SaaS markets Strong communication and presentation skills - solid writing skills are a must! Ability to think on your feet — you’re someone who can figure out creative ways to get the maximum conversions. Can break down complicated technical matters and understandably explain them Adaptable and comfortable with a fast-paced environment Adept at using any CRM – Freshsales, Salesforce, HubSpot, to manage & track pipelines Able to engage in a technical conversation with the CTO/Head of Engineering to understand their requirements Prior experience selling to the US or a foreign audience is a plus Benefits Remote First Policy 5 Days Working With FLEXI Hours Group Medical Insurance (Parents,Spouse,Children) Group Accident Cover Company Sponsored Device New skill development pay Sales_POD
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Role Overview As a Strategic Sourcing Lead, you will support and manage end-to-end procurement operations, contract lifecycle management, vendor governance, and cost optimization initiatives. You will collaborate with global stakeholders to ensure efficient sourcing processes, compliance with internal policies, and delivery of commercial value. Key Responsibilities Contract Management Maintain and update the contracts repository with appropriate metadata and parent-child linkages. Validate and ensure contract execution; coordinate issue resolution across sourcing, risk, vendor, and business teams. Support contract transitions and tool migrations. Understand and review various contractual documents (e.g., MSAs, NDAs, work orders, amendments). Collaborate with legal and compliance teams to uphold business controls. Process Enablement & Tools Assist teams in locating, uploading, and retrieving documentation across internal tools. Support ad-hoc contract administration projects and tool transitions. Utilize ERP systems (preferably Netsuite) to manage full Procure-to-Pay (P2P) lifecycle: vendor onboarding, PO creation, invoice handling, and payment. Drive efficiency in purchase order/contract processing, data analysis, catalog, and vendor management. Strategic Sourcing & Vendor Management Lead high-level sourcing efforts across top spend categories, including those with multi-site or global relevance. Negotiate cost structures to drive cost savings and risk mitigation. Contribute to the development of spend category strategies. Oversee vendor performance and relationship management to ensure value delivery and compliance. Analyze commercial terms to secure value for money and minimize risk exposure. Collaboration & Execution Work with cross-functional teams (legal, finance, compliance, operations) across geographies. Manage multiple priorities and projects with attention to timelines and quality. Adapt to changing business needs and market dynamics with a proactive, process-driven approach. Qualifications BA/BS degree 5+ years of related experience Experience with Netsuite & Coupa (or other ERP systems) Experience working with contract documents such as Statements of Work, Master Service Agreements, Amendments etc Ability to take initiative, work flexibly, and collaborate with cross functional partners Goal oriented team player Ability to see the big picture and work with a team to prioritize requests Strong customer service focus, written and verbal communication skills, and attention to detail Ability to learn quickly in a dynamic environment Ability to provide support to global teams and collaborate across time zones Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 1 week ago
8.0 years
0 Lacs
Ahmedabad, Gujarat, India
On-site
Key Responsibilities: Full ownership of daily sales, both inbound and outbound. Direct client-facing activities — from initial outreach to closing deals. Proactively identify and pursue new sales opportunities across eCommerce, IT services, custom development, and digital marketing. Run high-quality introduction & discovery calls, proposals, presentations, negotiations, and deal closures. Maintain strong CRM hygiene, ensure proper update logs, track pipelines. Build long-term client relationships through consistent follow-ups and value-driven conversations. Collaborate closely with delivery, marketing, and leadership teams. Manage, train, and lead a small team of Sales Executives/Consultants. Open to travel when required for client meetings or conferences (US or India). Must-Have Requirements: 4–8 years of proven experience in IT Services / eCommerce / Digital Marketing sales. Prior experience managing and leading sales team members. Self-driven with ownership mindset Strong and confident personality; excellent command of English (spoken and written). Proven experience in dealing with mid-size to enterprise clients. Aggressive, highly driven, self-motivated, and target-oriented individual. Excellent presentation skills and ability to engage C-level executives. Experience with CRM tools (Freshsales, Zoho, Hubspot, or similar). Willing to work in EST timezone: 7 AM EST to 4 PM EST. B1/B2 Visa is an added advantage. Bachelor’s or a Master's degree preferred.
Posted 1 week ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description About the Role If you’re stepping into the world of Learning & Development and love organizing, communicating, and working behind the scenes to make things run smoothly, this role is for you! As a Learning & Development Lead, you will play a key role in supporting the operations, logistics, and learner communications for our global learning programs. You'll help create seamless experiences for learners and build a strong foundation for your career in L&D. Key Responsibilities Facilitate early career and manager learning sessions (both virtual and in-person). Assist in developing presentation decks, feedback forms, and training reports. Support program logistics: scheduling sessions, managing invites, coordinating attendance, and collecting feedback. Maintain program trackers, attendance records, and ensure data accuracy. Respond to learner queries and ensure smooth session execution. Support LMS operations: content uploads, course assignments, and learner support. Partner with internal teams to coordinate nominations and promote learning opportunities. Qualifications Key Qualifications 6–8 years of experience in HR, Learning Coordination, or Training roles; Should have facilitation skills. Basic understanding of Learning Management Systems (LMS). Comfortable working with Google Workspace/MS Office tools (Docs, Slides, Sheets, Calendar). Highly organized, detail-oriented, with strong communication skills. A proactive learner with a positive, can-do attitude. Able to manage time effectively and prioritize in a fast-paced environment. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 1 week ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Key Responsibilities Partner Collaboration: Work closely with Freshworks’ certified partners to identify, qualify, and close SMB new business opportunities. Pipeline Management: Own and manage a partner-led pipeline, ensuring healthy coverage, accurate forecasting, and consistent follow-up. Enablement: Support and enable partners by providing sales collateral, and insights into successful sales strategies for SMB customers. Co-Selling: Join partner calls, demos, and meetings to assist in closing deals or advancing opportunities. Lead Conversion: Follow up on leads generated via partners and collaborate to convert them into paying customers. CRM & Reporting: Maintain up-to-date records in the CRM system (e.g., Salesforce) and share regular updates on partner performance and pipeline status. Quota Attainment: Meet or exceed monthly and quarterly new business revenue targets via partner-driven sales. Qualifications 2–4 years of inside sales or channel sales experience, preferably in SaaS or tech. Proven experience selling into the SMB segment . Strong understanding of partner/channel sales models. Excellent communication, presentation, and relationship-building skills. Experience using CRM systems A proactive, self-starter mindset with strong organizational skills. Team player who can collaborate across sales, marketing, and partner teams. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 1 week ago
1.0 years
0 Lacs
India
Remote
Who are we, you ask? Interviews can be hard. And when it comes to the top tech companies like Google, Facebook, Netflix, etc., they can be downright brutal. Most candidates don’t make it simply because they don’t prepare well enough. IK helps candidates nail the toughest tech interviews. At IK, current and former hiring managers at these top companies take candidates through an intense prep course to make them completely ready to crack the toughest interviews. You could think of us as “the everything store” for career transitions and interview skill development. How do we do that, you ask? We have a structured way of helping folks crack interviews- Career accelerator course End to end courses + platform More than 100+ instructors from Google, FB, Amazon, Netflix, Dropbox, and other top Silicon Valley companies. And guess what, to date, we have trained 15000+ engineers! What’s more exciting is- we are completely remote, and we are hiring the best people we can find regardless of geo. Sounds interesting? Then here’s some more information about the role What does the role entail? Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining the status of current and potential customers in CRM. Explaining and demonstrating features of products and services. Staying informed about competing products and services Upselling products and services. Researching and qualifying new leads. Closing sales and achieving sales targets. What could excite you? Complete ownership; there is minimal management and extreme autonomy High pedigree, high calibre team Contribute directly to the success of the business & the top-line impact Top-of-the-line compensation Requirements BE (Preferably Computer science), MCA preferred. 1 - 5 Years of previous experience in an inside sales position for US Market. Proficiency in CRM software such as Freshsales/Salesforce. Excellent communication skills, both verbal and written. Excellent phone and cold calling skills.
Posted 2 weeks ago
1.0 years
2 - 3 Lacs
India
On-site
Job Title: Sales Backend Support Executive Location: [Kirti Nagar New Delhi] | Employment Type: Full-Time Salary: ₹20,000 – ₹30,000 per month Industry: HVAC / Manufacturing (Air Handling Units) Job Summary We are seeking a detail-oriented and proactive Sales Backend Support Executive to assist our sales team in managing inquiries, preparing quotations, coordinating with production, and maintaining accurate customer records. You will play a crucial role in ensuring smooth sales operations and timely customer communication for our AHU manufacturing business. Key Responsibilities Handle and respond to customer inquiries via phone, email, and WhatsApp Prepare and issue quotations, techno-commercial proposals, and follow-up documentation Maintain and update CRM with lead, inquiry, and customer information Coordinate with design, production, and logistics teams for order processing and delivery timelines Manage digital and physical documentation (e.g. drawings, data sheets, POs, invoices) Track and report sales activities, open inquiries, and quote conversion ratios Assist in scheduling meetings, preparing reports, and compiling technical submissions Ensure timely follow-ups with customers and internal departments Manage and update product catalogs, pricing sheets, and proposal templates Qualifications & Skills Bachelor’s Degree (preferably in Engineering, Business, or related field) 1–3 years of experience in a sales support, backend, or coordination role (HVAC or manufacturing industry preferred) Proficiency in Microsoft Office (Excel, Word, PowerPoint) and Google Workspace Experience with CRM tools like Zoho, HubSpot, or Freshsales is a plus Familiarity with AHU products or HVAC terminology is desirable Strong written and verbal communication skills Attention to detail, organizational ability, and multitasking skills Comfortable handling customer queries and technical documentation Growth Opportunities Exposure to technical sales processes Cross-functional collaboration with design, sales, and production teams Potential for growth into sales operations or technical pre-sales roles Work Schedule Monday to Saturday 10:00 AM – 6:00 PM Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Compensation Package: Performance bonus Schedule: Day shift Application Question(s): 1-3 years of exp Manufacturing exp Language: English (Preferred) Work Location: In person Speak with the employer +91 9996970164
Posted 2 weeks ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description SRE team includes expert Software and System engineers who are custodians of Availability, Scalability and Performance of the SaaS products. We build tools and frameworks to monitor, load test and sometimes build full platform features that other products' use. We undertake architecture reviews and help the individual product teams to identify performance bottlenecks. We tend to look at the application from a system perspective bottom up rather than top-down. Our engineers have the freedom to pick the challenges that they work on and own the task to completion. ● Design, write, and deliver software to improve the availability, latency, and efficiency of Freshwork’s Products & Platforms. ● Manage availability, latency and performance of mission critical services and build automation to prevent problem recurrence. ● Independently determine and develop architectural approaches and Infrastructure solutions. ● Define strategy, vision, and roadmap to develop CI/CD, Application hosting, Security and Compliance standards and guidelines across Freshworks. ● Drive blameless postmortems for large scale incidents. ● Define and drive automation and orchestration strategies. ● Strategize cost optimization across Freshworks Cloud environment. Qualifications 4-7 Years of experience with strong programming skills in Python, Go, or Bash for building infrastructure tooling and automation frameworks. Extensive hands-on experience with relational databases (e.g., MySQL, PostgreSQL, SQL Server) and distributed NoSQL systems (e.g., Cassandra, MongoDB, DynamoDB). Proven track record of designing and operating databases in large-scale cloud-native environments (AWS, GCP, Azure). Expertise with Infrastructure as Code (Terraform, Helm, Ansible) and Kubernetes for managing production database systems. Deep knowledge of database replication, clustering, backup/restore, and failover techniques. Advanced experience with observability tooling (Prometheus, Grafana, Datadog, New Relic) for monitoring distributed databases. Strong communication skills and ability to influence across teams and levels. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 2 weeks ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies - that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description As a Lead Software Engineer - Systems , you will focus on building next-generation platform services for Freshworks with your strong background in distributed systems and mentor your team to achieve this.You will have an opportunity to redefine customer experiences by building systems that are milli-second efficient, always available and working at internet scale. If you are the kind of engineer who is passionate about building systems, have a good eye for analysis and a mind that can think outside the box, we want to talk to you. Do you wanna take on solving some cool and complex Distributed-Systems/Big-Data problems at scale? At Freshworks are building next gen CRM, Support & IT Automation, Sales & Marketing SaaS products/services & related platform/Foundation-services - for the Small and Mid-market customers across the globe. We have about 32K+ customers (Small/Medium size Organizations) across 140 countries, with ~10 SaaS product offerings. We also deal with 20TB of logs/day – where we have some really cool and interesting problems to solve with our Search / Relevance Engineering. We deal with ~1B Messages with ~300K/Min and ~5B conversations with ~6M/Day – where our Chat, Bot and Messaging solutions have to deal with competing with the best in the world. On Data Engineering and Analytics side we have some complex problems to solve with the rate at which we are growing in dealing with challenges like ~5M Db Reads/min, ~700K reqs/Min, 600M users and pushing the limits of Cloud Services The Freshworks (FW) Engineering Platforms today, broadly serves as a key stakeholder to the FW product teams, developers and the customers. The Freshworks platform enables developers, partners, and customers to customize, integrate, and automate business workflows for support, CRM, and IT use cases. The very purpose of the FW Platforms team is to build efficiency, bring in agility into product development, enable services to scale and improve performance, and thereby provide a seamless experience to our customers. In order to achieve this, the Platforms teams work very closely with our internal stakeholders and align to their goals - the Product teams, the Customer facing teams(Sales, Customer Success, Onboarding teams). Some of the key themes include providing a “Unified Freshworks Experience”, being mid-market ready and providing smart analytics. This group is looking for a Lead Systems Engineer who is a very optimised solution oriented with a vision of the impact of the code in the overall software development life cycle. Our System engineers build the APIs / Services / Features to support these complex scenarios and seamlessly scale and perform for current and future rapid growth we are experiencing. We work in solving some of the problems as common platform/foundation-services engineering where we take on problems across products from building SSO, Containerization, Reliable deployment working in Agile mode. Our engineering takes pride in delivering some inspiring and fresh experiences for our customers and their business/customers. As a Lead Systems Engineer you will design and implement multi-tier (DB, services, and the web) software applications, and document, test, fix and enhance systems when needed. In your agile team, you will closely work with engineers, architects, managers, design, QA and operations teams, and create solutions that meet business requirements. You will spend most of your time developing clean code with limited abstraction. In this role, you will also lead and mentor team members across functions. You will also be implementing and supporting compliance to Freshworks compliance and information security processes. Responsibilities: ● Platform teams tend to be small but self-sufficient. You will have a large scope of responsibilities. They also tend not to have any QA or Ops personnel. ● Design, Develop, Maintain software ● Be able to plan and execute goals ● Assist Product Owners with planning and roadmaps ● Lead a team of 2-4 engineers ● Strong communication skills a must ○ Platform services exist to be used by other teams in Freshworks ○ Platform Leads will be the face of their service ○ Important goal of a platform service is increasing its adoption ● Leads will communicate and coordinate with other teams across Freshworks ● Mentoring other engineers in the team ● Strong opinions on engineering best practices ● You will own systems that take high scale and are capable of scaling to greater heights ● Ensure 99.99% availability of your production systems ● Ensure 99.999% uptime of your production systems Must Have: ● Overall 6-10 years of Experience ● Should have a good knowledge of OOPS concepts. Must be comfortable with Design Patterns and SOLID principles ● Strong testing habits, passionate towards unit testing and TDD. ● Extensive experience in Agile methodologies ● Expertise in one or more programming languages like Java, C, C++, C#, Ruby, Python, Golang ● Good understanding of data structures ● Strong understanding of HTTP and REST principles ● Must have experience with Inter-Process Communication — this can be Unix IPC, SOAP Web Services, or microservices. ● Experience handling Production workloads, with experience handling production issues ● Strong CI/CD experience ● Devops knowledge ● Infra knowledge of popular internet serving applications ● Good understanding of multithreading and concurrency primitives ● Strong design skills ● Ability to breakdown a problem ● Cloud/SaaS experience ● Good understanding of RDBMS like MySQL, PostgreSQL, MSSQL, OracleDB ● Strong knowledge of git ● Strong analytical and problem solving skills Qualifications Good to have: ● Prior experience leading a team ● Experience with NoSQL technologies like Mongo, CassandraDB, DynamoDB ● Supporting Production issues brought up by end customers ● Keeping up to date with the cutting edge of technologies ● Familiarity with GitHub a plus ● Experience using static code analyzer tools like SonarQube, Rubocop, checkstyle ● Experience using APM tools like DataDog, NewRelic ● Expertise in Jav Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 2 weeks ago
0 years
0 Lacs
Hyderabad, Telangana, India
On-site
As a Business Development Representative (BDR) Freshers, you will identify, engage, and nurture potential clients to drive business growth. You will use AI-powered tools and data-driven strategies to optimize lead generation, outreach, and relationship-building efforts. Responsibilities Prospect and Qualify Leads: Utilize AI-powered sales prospecting tools (e. g., Apollo.io, LinkedIn Sales Navigator, and ZoomInfoto identify and engage potential clients. Outreach and Engagement: Conduct personalized outreach via email, calls, and LinkedIn, leveraging AI-assisted email writing tools (e. g., Lavender, ChatGPT, and SmartWriter.ai to optimize responses. CRM and Data Management: Use AI-driven CRM platforms (HubSpot, Salesforce Einstein, Freshsalesto track interactions, manage pipelines, and ensure seamless lead nurturing. Market Research and Analysis: Leverage AI analytics tools (Gong.io, Crystal Knows, Chorus.ai to gain insights into customer behavior, industry trends, and competitive positioning. Sales Enablement and Follow-ups: Automate follow-ups using AI sales engagement platforms (Outreach.io, Salesloft, Reply.io for efficient lead nurturing. Collaboration with Sales and Marketing Teams: Work closely with teams to refine outreach strategies using predictive analytics and customer intent tools (6sense, Clearbit, LeadIQ). Requirements A motivated self-starter with strong communication and problem-solving skills. Experienced in leveraging AI tools to optimize sales processes. Comfortable using data-driven insights for decision-making and lead conversion. Proficient in CRM systems and sales automation platforms. Lead Generation And Prospecting Apollo.io, LinkedIn Sales Navigator, ZoomInfo. AI-powered research tools (Seamless.ai, Cognism). Email And Communication Automation Lavender, SmartWriter.ai, ChatGPT (AI-assisted email crafting). Grammarly, Hemingway Editor (Improving readability and engagement). CRM And Pipeline Management Salesforce Einstein, HubSpot, Freshsales (AI-driven sales insights). Zoho CRM, Pipedrive. Sales Intelligence And Call Analytics Gong.io, Chorus.ai, Crystal Knows (AI-driven conversation intelligence). Fireflies.ai (Meeting transcription and action item extraction). Outreach And Follow-up Automation Outreach.io, Salesloft, Reply.io (AI-powered email sequencing and automation). 6sense, Clearbit, LeadIQ (Predictive analytics for targeted outreach). AI-Powered Sales Coaching And Training Refract, Second Nature AI, Spekit (AI-based sales training and coaching tools). This job was posted by Charan Manala from Groviio.
Posted 2 weeks ago
0 years
0 Lacs
Mumbai, Maharashtra, India
On-site
About The Job Searching for relevant data from various sources and ensuring its accuracy and completeness. Creating and maintaining databases to organize collected information efficiently. Inserting data accurately and promptly into our systems and databases. Screening data to identify errors, inconsistencies, or duplications, and rectifying them accordingly. Generating reports and performing data analysis as needed to support decision-making processes. Collaborating with team members to ensure data integrity and consistency across systems. Assisting with other administrative tasks as assigned. Required Skills Microsoft Excel - (Must - Vlookup, Pivot) (Good to have - MIS, Chart) Follow-up with customer and internal team Working experience in a group of 2+ people Preferred Email writing Handle the situation under pressure Basic knowledge of CRM (Salesforce, Freshsales, MS Dynamics, Zoho CRM, Insightly) Coordinate with Sales and Client related to Input data for Commercials This job is provided by Shine.com
Posted 2 weeks ago
0.0 - 15.0 years
12 - 18 Lacs
Mumbai District, Maharashtra
On-site
Apply Link: https://goodspace.ai/jobs/Senior-Key-Account-Manager?id=28504&source=campaign_Indeed-Adesh-SrKeyAccountManager-10July-28504 Company Name: Wallgreens Formsolutions LLP Years of Experience: 10-15 Years Location: Mumbai, Maharashtra, India Key Skills: Product Development Sales Management CRM Software (salesforce, Hubspot, Zoho, Freshsales) Overview: We seek an experienced professional with a proven track record to drive our business development and sales strategy. Be part of a team that values innovation, growth, and employee engagement. Responsibilities Develop and implement strategic business development plans. Lead sales management initiatives to achieve revenue targets. Enhance employee engagement and foster a positive work environment. Utilize CRM software (Salesforce, Hubspot, Zoho, Freshsales) to manage client relationships. Conduct market analysis and leverage Google API for data-driven decisions. Prepare and present reports using Microsoft Excel and PowerPoint. Identify new business opportunities to expand market presence. Requirements Master's degree in Business or related field. 10-15 years of relevant experience in sales and business development. Proficiency in CRM software and Google API. Strong decision-making and communication skills. Advanced skills in Microsoft Excel and PowerPoint. Ability to thrive in a fast-paced environment. Apply Link: https://goodspace.ai/jobs/Senior-Key-Account-Manager?id=28504&source=campaign_Indeed-Adesh-SrKeyAccountManager-10July-28504 Job Type: Full-time Pay: ₹1,200,000.00 - ₹1,800,000.00 per year Schedule: Day shift Work Location: In person
Posted 3 weeks ago
1.0 years
6 - 8 Lacs
Chennai
On-site
Company Description Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies - from startups to public companies - around the world use Freshworks software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes’ Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $400 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business. Job Description Manage all activities of the pre-sales resources with a particular region. As a business partner with sales management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with product revenue goals. Provides advice and counsel to sales management in the effective use and deployment of technical resources. Must maintain close alignment with sales, support and implementation functions. Ensures compliance of pre-sales documentation. Internally qualifies sales opportunities in terms of customer technical requirements, competition. Work closely with our SMB and mid-market customers to identify and solve their most critical business problems. Support the sales team by conducting discovery calls and product demonstrations for our active deals. User requirement gathering, analysis, and scope definition, Wireframing, Creating Proof of Concept (POC), RFP, RFI responses. Conduct effective requirements gathering to clearly identify customer problems. Build and deliver compelling technical demonstrations of the Freshworks products. Articulate the value of Freshworks solutions to a variety of audiences. Be a lifelong learner and develop your skills continuously. Evangelize a refreshing user experience on the Freshworks platform Qualifications 1 – 3 years in Solution Engineering or in any technical role is a plus. Significant experience in technology sales with a demonstrated aptitude for technology at the business and technical level. Demonstrated operations and organizational skills implementing and driving best practices in multi-office, cross-functional organizations. Extensive expertise supporting mid-market customers and creating service/support strategies. Strong organisational and analytical skills. Outstanding interpersonal skills, with a proven record of successfully building collaboration around important initiatives. Strong written and verbal communication skills. Successful track record of working and influencing matrixes organizations. Flexible to work in any shift. SKILLS Technical Leadership & Mentorship: Guiding, coaching, and upskilling other Solution Engineers. Advanced Solution Architecture & Design: Designing complex, multi-product solutions. Expert Product Demonstration & POC Delivery: Crafting and delivering tailored, high-impact technical presentations. Deep Technical Acumen: Expertise in SaaS, cloud platforms, APIs, integrations, and relevant Freshworks products. Complex Problem-Solving: Analyzing intricate customer challenges and devising effective solutions. Requirements Elicitation & Analysis: Advanced skills in understanding and documenting nuanced customer needs. RFP/RFI Response Management: Leading or significantly contributing to complex RFP/RFI responses. Communication & Presentation Skills (Advanced): Articulating complex technical details to diverse audiences, including executives. Stakeholder Management: Effectively interacting with and influencing internal (Sales, Product) and external (customer IT, executives) stakeholders. Sales Acumen: Strong understanding of the sales process and the SE's role in driving deals forward. Collaboration & Teamwork: Working effectively within the SE team and cross-functionally . Analytical Skills: Dissecting customer needs and technical issues methodically. Customer Relationship Management: Building trust and rapport with technical counterparts at customer organizations. Freshworks Platform Expertise (Preferred): In-depth knowledge of Freshworks products and their capabilities. Initiative & Proactiveness: Identifying areas for improvement and taking action. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 3 weeks ago
3.0 years
0 Lacs
Chennai, Tamil Nadu, India
On-site
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. More than 50,000 companies -- from startups to public companies -- around the world use Freshworks software-as-a-service to enable a better customer experience ]CRM) and employee experience (ITSM, HRSM). Headquartered in San Mateo, California, Freshworks has a dedicated team operating from 13 global locations to serve 50,000+ customers including Bridgestone, Chargebee, DeliveryHero, ITV, Klarna, Multichoice, OfficeMax, TaylorMade and Vice Media. Freshworks transforms the way world-class organizations collaborate with customers and co-workers. The suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system). Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times, #16 ranking on the Forbes’ Cloud 100 list and #22 on the Battery Ventures/Glassdoor Best Places to Work in 2020. Our suite of products has also been recognized by analysts including the Gartner Magic Quadrants for CRM Customer Engagement, IT Service Management and Sales Force Automation. While Freshworks has had incredible organic growth over the last few years, the company also has made targeted acquisitions that add critical capabilities to the portfolio including Natural Language Processing, Chatbots, Machine Learning, Social and Messaging Transformation. Freshworks has raised over $400 million in capital and is funded by Accel, CapitalG, Sequoia Capital and Tiger Global Management. More information is available at www.Freshworks.com. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose and passion, irrespective of their background, gender, race, sexual orientation, religion or ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, our communities and our business. Job Description Manage all activities of the pre-sales resources with a particular region. As a business partner with sales management, manages the organizational effectiveness, efficiency, and alignment of all technical resources with product revenue goals. Provides advice and counsel to sales management in the effective use and deployment of technical resources. Must maintain close alignment with sales, support and implementation functions. Ensures compliance of pre-sales documentation. Internally qualifies sales opportunities in terms of customer technical requirements, competition. Work closely with our SMB and mid-market customers to identify and solve their most critical business problems. Support the sales team by conducting discovery calls and product demonstrations for our active deals. User requirement gathering, analysis, and scope definition, Wireframing, Creating Proof of Concept (POC), RFP, RFI responses. Conduct effective requirements gathering to clearly identify customer problems. Build and deliver compelling technical demonstrations of the Freshworks products. Articulate the value of Freshworks solutions to a variety of audiences. Be a lifelong learner and develop your skills continuously. Evangelize a refreshing user experience on the Freshworks platform Qualifications 1 – 3 years in Solution Engineering or in any technical role is a plus. Significant experience in technology sales with a demonstrated aptitude for technology at the business and technical level. Demonstrated operations and organizational skills implementing and driving best practices in multi-office, cross-functional organizations. Extensive expertise supporting mid-market customers and creating service/support strategies. Strong organisational and analytical skills. Outstanding interpersonal skills, with a proven record of successfully building collaboration around important initiatives. Strong written and verbal communication skills. Successful track record of working and influencing matrixes organizations. Flexible to work in any shift. SKILLS Technical Leadership & Mentorship: Guiding, coaching, and upskilling other Solution Engineers. Advanced Solution Architecture & Design: Designing complex, multi-product solutions. Expert Product Demonstration & POC Delivery: Crafting and delivering tailored, high-impact technical presentations. Deep Technical Acumen: Expertise in SaaS, cloud platforms, APIs, integrations, and relevant Freshworks products. Complex Problem-Solving: Analyzing intricate customer challenges and devising effective solutions. Requirements Elicitation & Analysis: Advanced skills in understanding and documenting nuanced customer needs. RFP/RFI Response Management: Leading or significantly contributing to complex RFP/RFI responses. Communication & Presentation Skills (Advanced): Articulating complex technical details to diverse audiences, including executives. Stakeholder Management: Effectively interacting with and influencing internal (Sales, Product) and external (customer IT, executives) stakeholders. Sales Acumen: Strong understanding of the sales process and the SE's role in driving deals forward. Collaboration & Teamwork: Working effectively within the SE team and cross-functionally . Analytical Skills: Dissecting customer needs and technical issues methodically. Customer Relationship Management: Building trust and rapport with technical counterparts at customer organizations. Freshworks Platform Expertise (Preferred): In-depth knowledge of Freshworks products and their capabilities. Initiative & Proactiveness: Identifying areas for improvement and taking action. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 3 weeks ago
4.0 years
0 Lacs
Ahmedabad
On-site
Job Description Skills: Sales Strategy & Execution Client Relationship Management Team Leadership Business Development Communication Skills CRM Proficiency Negotiation & Closing Industry Knowledge Key Responsibilities: Full ownership of daily sales, both inbound and outbound. Direct client-facing activities — from initial outreach to closing deals. Proactively identify and pursue new sales opportunities across eCommerce, IT services, custom development, and digital marketing. Run high-quality introduction & discovery calls, proposals, presentations, negotiations, and deal closures. Maintain strong CRM hygiene, ensure proper update logs, track pipelines. Build long-term client relationships through consistent follow-ups and value-driven conversations. Collaborate closely with delivery, marketing, and leadership teams. Manage, train, and lead a small team of Sales Executives/Consultants. Open to travel when required for client meetings or conferences (US or India). Must-Have Requirements: 4–8 years of proven experience in IT Services / eCommerce / Digital Marketing sales. Prior experience managing and leading sales team members. Self-driven with ownership mindset Strong and confident personality; excellent command of English (spoken and written). Proven experience in dealing with mid-size to enterprise clients. Aggressive, highly driven, self-motivated, and target-oriented individual. Excellent presentation skills and ability to engage C-level executives. Experience with CRM tools (Freshsales, Zoho, Hubspot, or similar). Willing to work in EST timezone: 7 AM EST to 4 PM EST. B1/B2 Visa is an added advantage. Bachelor’s or a Master’s degree preferred. Benefits: 5 Days a week. Flexible working hours. Onsite Opportunity. Mediclaim benefits apart from Salary. Benefits like PF & Gratuity. Job Summary Location Ahmedabad Job Type Full Time Vacancy 1 Experience 5+ Years Qualification Bachelor’s or a Master's degree Working Days 5 Days Date posted 2 hours ago
Posted 4 weeks ago
1.0 years
0 Lacs
India
Remote
Who are we, you ask? Interviews can be hard. And when it comes to the top tech companies like Google, Facebook, Netflix, etc., they can be downright brutal. Most candidates don’t make it simply because they don’t prepare well enough. IK helps candidates nail the toughest tech interviews. At IK, current and former hiring managers at these top companies take candidates through an intense prep course to make them completely ready to crack the toughest interviews. You could think of us as “the everything store” for career transitions and interview skill development. How do we do that, you ask? We have a structured way of helping folks crack interviews- Career accelerator course End to end courses + platform More than 100+ instructors from Google, FB, Amazon, Netflix, Dropbox, and other top Silicon Valley companies. And guess what, to date, we have trained 15000+ engineers! What’s more exciting is- we are completely remote, and we are hiring the best people we can find regardless of geo. Sounds interesting? Then here’s some more information about the role What does the role entail? Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining the status of current and potential customers in CRM. Explaining and demonstrating features of products and services. Staying informed about competing products and services Upselling products and services. Researching and qualifying new leads. Closing sales and achieving sales targets. What could excite you? Complete ownership; there is minimal management and extreme autonomy High pedigree, high-calibre team Contribute directly to the success of the business & the top-line impact Top-of-the-line compensation Requirements BE (Preferably Computer science), MCA preferred. 1 - 5 Years of previous experience in an inside sales position for US Market.(Night Shift) Proficiency in CRM software such as Freshsales/Salesforce. Excellent communication skills, both verbal and written. Excellent phone and cold calling skills.
Posted 4 weeks ago
5.0 - 10.0 years
0 Lacs
Greater Kolkata Area
Remote
The Role This is a full-time, salaried, remote position. We sell remotely, so you'll spend most of your time on the phone or video calls. We are looking for a high-energy, detail-oriented salesperson to join our sales team and play a key role in helping us scale our business. Responsibilities Run sales call with short deck presentations and detailed product demo Become a consultant to customers converting their compliance pain points to actionable insights & a successful sale and achieving quota consistently Execute your contract and commercial negotiations with your prospects and bring them to a close Work closely with the CSM team to ensure a smooth transition for new customers Maintain CRM hygiene and manage sales pipeline to forecast revenues accurately Become a product expert across our entire platform and understand our competitor landscape Devising strategies with the SDRs to efficiently handle the MQLs and engage with marketing teams to improve conversion rates Manage customer expectations through cross-functional interactions and ensure that the deliverables are completed Requirements 5 - 10 years of sales experience, particularly in B2B SaaS markets Strong communication and presentation skills - solid writing skills are a must! Ability to think on your feet — you’re someone who can figure out creative ways to get the maximum conversions. Can break down complicated technical matters and understandably explain them Adaptable and comfortable with a fast-paced environment Adept at using any CRM – Freshsales, Salesforce, HubSpot, to manage & track pipelines Able to engage in a technical conversation with the CTO/Head of Engineering to understand their requirements Prior experience selling to the US or a foreign audience is a plus Benefits Remote First Policy 5 Days Working With FLEXI Hours Group Medical Insurance (Parents,Spouse,Children) Group Accident Cover Company Sponsored Device New skill development pay Sales_POD
Posted 4 weeks ago
3.0 years
16 - 35 Lacs
Chennai, Tamil Nadu, India
On-site
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Lead - Integrated Marketing (Virtual Events) Are you passionate about creating seamless, high-impact virtual events? Do you thrive in a fast-paced, dynamic environment? Freshworks is looking for a Virtual Events Lead to drive the logistics, execution, and innovation behind our virtual experiences. If you love orchestrating engaging virtual events that captivate audiences, this is the role for you! What you’ll do: Own the virtual event process: Manage the intake of event requests, keep the virtual event calendar current, and ensure seamless communication with stakeholders. Design impactful landing pages: Craft compelling, conversion-optimized event landing pages that grab attention and drive registrations. Set the stage for success: Create dynamic live and simulated virtual events that reflect our brand and enhance audience engagement. Master the tech and logistics: Ensure smooth operations by setting up webinar platforms, running tests, managing registrations, and troubleshooting in real time. Boost event visibility: Partner with our email center of excellence to promote our virtual events through targeted email campaigns and integrated marketing strategies. Deliver an engaging experience: Enable speakers on the platform, moderate Q&A, chat, and interact with attendees through polls and surveys to maximize engagement. Measure, learn & improve: Track performance metrics, analyze attendee engagement, and optimize future events for better results. Success Metrics (KPIs): Registration & attendance growth: Drive higher sign-ups and maximize participation. Audience engagement: Track interaction levels, live participation, and attendee feedback. Operational excellence: Continuously refine processes to enhance event execution efficiency. Qualifications What You Should Bring to the Table: Project management rockstar: You’re a pro at juggling multiple events, keeping stakeholders aligned, and ensuring deadlines are met. Collaboration champion: You thrive in a cross-functional environment, working with marketing, sales, and web teams to make events successful. Tech-savvy builder: Experience with webinar platforms (Zoom, Goldcast), website CMS tools (Contentful), and marketing automation platforms (Marketo, HubSpot, Salesforce). Detail-oriented and precise: You spot and fix issues before they happen, ensuring flawless execution across all event elements. Process innovator: You’re always looking for ways to improve workflows, automate processes, and enhance efficiency. Data-driven decision maker: You use analytics to optimize event performance, track success, and continuously improve audience engagement. Adaptable & agile: You thrive in a fast-moving environment and are comfortable evolving with changing priorities. Additional Information We provide enterprise-grade service software without the complexity, helping to deliver exceptional customer and employee experiences. Join our team to shape the future of virtual events and bring fresh, engaging experiences to life! Ready to make an impact? Apply now and help us revolutionize virtual experiences! At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 4 weeks ago
3.0 years
0 Lacs
Bengaluru, Karnataka, India
On-site
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Job Overview: We are looking for a creative and data-driven Growth Marketer to join our dynamic SaaS Revenue growth team. This role will be focused on strategizing and executing growth hacks to drive customer acquisition via owned channels, including the company website. The ideal candidate is passionate about experimentation, understands user behavior deeply, and thrives on improving conversion metrics across the funnel. Key Responsibilities: Growth Strategy & Experimentation: Design and execute innovative growth hacking experiments across owned digital properties. Use rapid experimentation frameworks to identify high-impact growth opportunities and optimize the funnel. Website Conversion Optimization: Collaborate with the website and design teams to create, test, and optimize high-converting landing pages. Use A/B testing, heatmaps, and analytics to understand user behavior and improve key page metrics. User Journey Personalization: Personalize the user journey across the website based on visitor behavior, intent, and segment. Implement tools and tactics to deliver contextual content and experiences to drive conversions. Customer Acquisition via Owned Channels: Develop acquisition strategies using owned assets such as blog, landing pages, email, and chat. Monitor and optimize the performance of these channels with a focus on reducing CAC and increasing MQLs. Analytics & Insights: Track performance of growth experiments and site changes; share actionable insights. Report on growth KPIs including conversion rates, CAC, MQLs, and website engagement metrics. Cross-functional Collaboration: Partner with content, product marketing, design, SEO, and analytics teams to align growth goals and execute campaigns. Qualifications 5-8 years of experience in growth marketing or performance marketing, ideally in a SaaS environment. Proven track record of running and scaling growth experiments. Strong understanding of CRO, A/B testing, and website personalization tools (e.g., Optimizely, VWO, Google Optimize). Familiarity with website analytics platforms (Google Analytics, Mixpanel, Hotjar, etc.). Data-driven mindset with a strong understanding of metrics and experimentation. Excellent communication, creative thinking, and collaboration skills. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.
Posted 1 month ago
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