142 Freshsales Jobs

As a Junior Business Developer, you will be at the forefront of discovering new opportunities by researching and generating high-potential leads. You will create and run personalized email outreach campaigns to engage prospects, connect with them through calls, messages, and digital platforms to expand our pipeline, and actively participate in online bidding on platforms to secure new projects and contribute to business growth. Key Responsibilities Conduct research to build targeted lead lists using prospecting tools and databases. (Apollo, ZoomInfo, Lusha, or LinkedIn Sales Navigator) Execute outbound lead generation activities including cold emailing, cold calling, and LinkedIn outreach. Plan, draft, and manage email outreach campaigns to engage prospective clients using automation platforms such as Outreach.io, SalesLoft, Woodpecker, Instantly, and HubSpot Sales. Proactively participate in online bidding on freelance platforms (Upwork, Freelancer, Fiverr, etc.) to identify and win projects. Personalize proposals, manage client communications, and follow up consistently to close initial deals. Maintain accurate lead data and outreach activity records in CRM tools such as Freshsales, Salesforce, HubSpot CRM, Zoho CRM, and Pipedrive. Track and report on lead generation and outreach performance metrics. Requirements 1-3 years of experience in lead generation, outbound prospecting, or business development. Bachelor’s degree in Business, Marketing, or a related field. Strong understanding of lead generation, email outreach, outbound prospecting, and online bidding. Excellent written and verbal communication skills with attention to detail. Familiarity with CRM systems, prospecting tools, and online bidding platforms Highly motivated, proactive, and able to manage multiple priorities in a fast-paced environment. Eagerness to learn, adapt, and contribute to business growth.

Location: New Delhi (On-Site) About GreySpace GreySpace is a brand-first creative agency that partners with ambitious brands to shape identities, design packaging, build digital-first experiences, and drive full-funnel growth through marketing. We work with clients across FMCG, F&B, hospitality, real estate, and emerging start-ups - delivering strategy, creativity, and measurable results. We are seeking a hunter-style Senior Sales Executive / Business Development Manager to help us close deals with mid- to large-scale brands. With 70 - 80% of leads provided by the agency, you will focus on what you do best - discovery, proposals, pitching, and closing. Role Overview This is a closing-focused sales role . Your primary responsibility will be converting warm opportunities into new business wins. You will engage with brand leaders, understand their challenges, position GreySpace solutions, and drive the process from proposal to contract. Lead generation will largely be supported by the agency; your strength should lie in converting opportunities into revenue. Key Responsibilities Manage and convert a majority of agency-provided leads into closed deals. Lead discovery meetings to understand client needs and challenges. Develop tailored proposals and presentations with input from strategy and creative teams. Negotiate pricing, contracts, and terms with senior decision-makers. Consistently meet and exceed quarterly revenue targets. Keep CRM (Freshsales) updated with accurate pipeline and deal information. Provide feedback on lead quality and collaborate to refine the qualification process. What Success Looks Like High conversion rate of agency-provided leads into paying clients. Consistent closure of mid- to large-scale deals aligned with revenue targets. A strong, predictable pipeline that contributes meaningfully to agency growth. Positive client feedback on early engagement and proposal quality. Ideal Candidate 3-5 years of experience in business development or sales within creative agencies, consulting, or marketing services. Industry specific experience also preferred. Proven track record of closing new business deals with mid- to large-scale brands. Strong proposal writing, presentation, and negotiation skills. Commercial acumen with the ability to manage pricing and contracts effectively. Comfortable engaging with senior stakeholders such as CMOs, brand managers, and founders. Highly target-driven and thrives in a hunter-style, closing-focused role. Familiarity with CRM tools such as Freshsales, HubSpot, or Salesforce. Why Join GreySpace? Spend your time focusing on closing with a steady flow of leads provided. Work with ambitious brands across FMCG, F&B, hospitality, real estate, and start-ups. Competitive salary with strong incentive upside. Be part of a fast-growing creative agency shaping the future of branding and marketing.

As a Junior Business Developer, you will be at the forefront of discovering new opportunities by researching and generating high-potential leads. You will create and run personalized email outreach campaigns to engage prospects, connect with them through calls, messages, and digital platforms to expand our pipeline, and actively participate in online bidding on platforms to secure new projects and contribute to business growth. Key Responsibilities Conduct research to build targeted lead lists using prospecting tools and databases. (Apollo, ZoomInfo, Lusha, or LinkedIn Sales Navigator) Execute outbound lead generation activities including cold emailing, cold calling, and LinkedIn outreach. Plan, draft, and manage email outreach campaigns to engage prospective clients using automation platforms such as Outreach.io, SalesLoft, Woodpecker, Instantly, and HubSpot Sales. Proactively participate in online bidding on freelance platforms (Upwork, Freelancer, Fiverr, etc.) to identify and win projects. Personalize proposals, manage client communications, and follow up consistently to close initial deals. Maintain accurate lead data and outreach activity records in CRM tools such as Freshsales, Salesforce, HubSpot CRM, Zoho CRM, and Pipedrive. Track and report on lead generation and outreach performance metrics. Requirements 1-3 years of experience in lead generation, outbound prospecting, or business development. Bachelor’s degree in Business, Marketing, or a related field. Strong understanding of lead generation, email outreach, outbound prospecting, and online bidding. Excellent written and verbal communication skills with attention to detail. Familiarity with CRM systems, prospecting tools, and online bidding platforms Highly motivated, proactive, and able to manage multiple priorities in a fast-paced environment. Eagerness to learn, adapt, and contribute to business growth. To apply, send your resume to hr@bonoboz.in.

Job Description Skills B2B Lead Generation & Prospecting LinkedIn Sales Navigator / Apollo.io CRM Management (Zoho, HubSpot, Freshsales, etc.) Business Development & Client Engagement Strong Communication (English proficiency) Relationship Building with International Prospects (US/Global Markets) Inside Sales & Outreach Strategy Market Research & Industry Insights Content Sharing & Thought Leadership Support Self-driven & Disciplined Work Approach Key Responsibilities 1. Prospecting & Outreach Research and identify target accounts and decision-makers based on Ideal Client Profiles. Initiate contact through professional channels (LinkedIn, email, networking platforms). Build relationships with prospects by sharing relevant insights and engaging in meaningful conversations. 2. Engagement & Relationship Building Actively engage with potential clients on LinkedIn and other platforms through content interactions and personalized communication. Support inbound inquiries and nurture them into qualified opportunities. Develop trust-based connections that can lead to sales conversations. 3. Lead Management & Data Discipline Maintain accurate records of outreach, conversations, and opportunities in the company’s CRM system. Ensure all prospect information, notes, and updates are organized and accessible. Work with the Sales Manager to prepare handovers of qualified leads for further engagement. 4. Collaboration & Team Contribution Collaborate closely with the Sales Manager and Growth Partner to align outreach strategies with business goals. Contribute insights from conversations and prospect feedback to refine messaging and approach. Participate in weekly review meetings and training sessions to continuously improve skills and processes. 5. Content & Market Visibility Support Coordinate with the team to amplify the reach of company posts and thought-leadership content. Share relevant case studies, insights, and resources with prospects to build credibility. Explore opportunities to participate in online industry communities or forums. Desired Skills & Competencies Strong written and verbal communication skills (English proficiency is essential). Ability to build rapport and credibility with international prospects. Knowledge of LinkedIn Sales Navigator, Apollo.io, or similar prospecting tools. Familiarity with CRM systems (Zoho, HubSpot, Freshsales, or similar). Self-driven, disciplined, and able to manage daily activities with accountability. Curious and research-oriented mindset to understand client needs and industry trends. Preferred Background Prior experience in B2B lead generation, inside sales, or business development. Exposure to US or international markets. Experience working with eCommerce, IT services, consulting, or marketing industries. What We Offer Opportunity to work with international markets and global clients. Structured mentorship and training under an experienced Sales Growth Consultant. Exposure to a fast-growing business environment with professional learning opportunities. A clear growth path towards senior roles in Sales & Business Development. A supportive and collaborative culture that values initiative, learning, and ownership. Benefits: 5 Days a week. Flexible working hours. Onsite Opportunity. Mediclaim benefits apart from Salary. Benefits like PF & Gratuity. Job Summary Location Ahmedabad Job Type Full Time Vacancy 2 Experience 2+ Years Qualification Graduation in Computer science Working Days 5 Days Date posted 60 minutes ago

About GreySpace GreySpace is a brand-first creative agency that partners with ambitious brands to shape identities, design packaging, build digital-first experiences, and drive full-funnel growth through marketing. We work with clients across FMCG, F&B, hospitality, real estate, and emerging start-ups, delivering strategy, creativity, and measurable results. We’re now looking for a Sales Operations / Enablement Manager to streamline how our sales engine runs bringing structure, insight, and efficiency to our client acquisition and retention processes. Role Overview As a Sales Ops / Enablement Manager at GreySpace, you’ll be the bridge between strategy and execution for our sales team. Your mission: to optimise Freshsales CRM usage, track and report performance analytics, align marketing & sales campaigns, and enable the sales team to close deals faster and smarter. This is a role for someone who thrives on systems, loves turning data into strategy, and can help transform a growing agency into a high-performing, revenue-driven team. Key Responsibilities CRM Management (Freshsales) Own Freshsales CRM: data hygiene, pipeline structuring, automation, and reporting. Implement lead scoring, segmentation, and workflow automations. Ensure sales team adoption of CRM best practices. Sales Analytics & Reporting Build and maintain dashboards that track pipeline health, deal velocity, win/loss rates, and campaign ROI. Deliver weekly/monthly sales performance reports with actionable insights. Forecast revenue and track against agency goals. Sales Enablement Develop playbooks, templates, and collateral for outreach, proposals, and client presentations. Train SDRs and AEs on using CRM, sales tools, and structured workflows. Support onboarding of new sales hires with process documentation and training. Campaign Coordination Partner with marketing to run aligned outbound campaigns (email, social, events). Track campaign performance and integrate results into CRM. Ensure a seamless flow of leads from marketing to sales with proper qualification. What Success Looks Like CRM adoption across the team is high, with accurate, real-time data. Sales reporting is proactive, highlighting risks and opportunities. Campaigns deliver measurable lead flow and conversions. Ideal Candidate 3–5 years experience in Sales Operations, Revenue Operations, or Sales Enablement. Some agency/consulting exposure is a plus. Proficiency in Freshsales (or similar CRMs like HubSpot, Salesforce). Strong analytical mindset; comfortable with Excel/Google Sheets, dashboards, and data visualisation tools. Able to set up dashboards, automations, and reporting frameworks. Familiarity with B2B sales cycles (creative/marketing/tech services is an advantage). Excellent communication and training skills you can translate data into actions. Process-driven, detail-oriented, and excited about building systems that scale. Why Join GreySpace? Be part of a fast-growing agency shaping brands across industries. Work directly with leadership to define and scale the sales engine. A culture that values creativity, ownership, and growth. Pathway to a senior leadership role as the agency scales its sales function.

Role Overview We are looking for a Sales Development Representative who will play a crucial role in building our sales pipeline and driving business growth. The ideal candidate should have hands-on experience in B2B lead generation, prospecting, and nurturing potential clients, particularly in the design and IT services domain. Key Responsibilities Identify and research potential clients through LinkedIn, email campaigns, job boards, databases, and other channels. Generate qualified leads and maintain a healthy pipeline for the business development team. Develop and execute strategies to connect with decision-makers (CXOs, Founders, Product Heads, Marketing Leads, etc.). Schedule meetings and demos for the sales team by effectively pitching our design and IT services. Nurture leads through consistent follow-ups, personalized outreach, and relationship-building. Collaborate with the sales, marketing, and design teams to align lead generation efforts with business goals. Track, analyze, and report lead generation metrics using CRM and automation tools. Stay updated on industry trends, competitors, and emerging opportunities. Required Skills & Qualifications Bachelor’s degree in Business, Marketing, or related field. Proven experience (1–3 years) in lead generation or inside sales, preferably in design agencies or IT consulting/services companies. Strong understanding of B2B sales cycle and outbound lead generation strategies. Proficiency in LinkedIn Sales Navigator, CRM tools (HubSpot, Freshsales, Zoho, etc.), and email automation platforms. Excellent communication and interpersonal skills. Ability to work independently with strong organizational and time management skills. Self-driven with a growth mindset and target-oriented approach. Good to Have Prior experience generating leads for design, software development, or IT consulting services. Knowledge of digital marketing, SaaS products, or enterprise solutions. Experience in using AI tools for research and outreach. Job Type: Full-time Pay: ₹350,000.00 - ₹1,000,000.00 per year Benefits: Health insurance Leave encashment Paid sick time Paid time off Education: Bachelor's (Preferred) Experience: B2B sales: 1 year (Required) IT sales: 1 year (Required) Language: English (Required) Work Location: In person

Inside Sales Representative | 3R Infotech Pvt Ltd 📍 Location: New Delhi Work Mode: 5 Days a Week | Onsite Website: www.3rinfotech.co.in Experience: Freshers & Experienced (1–3 years) — both welcome! Join: Immediate Joiners Preferred Company Description 3R Infotech provides end-to-end IT solutions designed to manage and support customer IT systems effectively. With a commitment to innovation and adaptability, 3R Infotech delivers solutions tailored to meet diverse client needs. Leveraging extensive experience across various functions and technology areas, 3R Infotech strives to bring out the most innovative and effective solutions in all its engagements. Inside Sales Representative Key Responsibilities Manage inbound and outbound communication with prospective and existing clients to support lead qualification, engagement, and relationship nurturing Prepare and maintain accurate sales documentation including proposals, quotations, BOQs, MAFs, compliance forms, and related OEM documents Coordinate closely with Account Managers, OEMs, and distributors to gather pricing, commercial inputs, support letters, and product clarifications Track and follow up on all ongoing opportunities, RFPs, renewals, and client requests to ensure timely submissions and responses Schedule and support client meetings, product demonstrations, and PoC activities by coordinating with pre-sales and technical teams Maintain detailed records of client interactions and deal progress through CRM tools and trackers, ensuring clean reporting and pipeline visibility Skills & Qualifications 1–3 years of experience in inside sales, sales development, or pre-sales support, preferably within the IT/software licensing industry Excellent written and verbal communication skills, with a professional approach to client interaction and follow-ups Hands-on proficiency with MS Excel, PowerPoint, Word; experience with CRM tools like Freshsales or Salesforce is an added advantage Ability to handle inbound and outbound client engagements, manage objections, and maintain structured sales communication Well-organized, attention to detail-oriented, and capable of managing multiple priorities, documentation, and timelines in a fast-paced environment Understanding of IT solutions, software licensing (e.g., Microsoft, Atlassian), and coordination with OEMs/distributor Prior experience working with system integrators will be an advantage. Ability to work independently and collaboratively in an on-site environment Bachelor's degree in Computer Science, Information Technology, or a related field Relevant certifications in Jira Administration or ITIL are a plus Interested Candidate share your resume to- surbhi.nautiyal@3rinfotech.co.in

Inside Sales – Senior Manager Location: Gurugram (as applicable) Function: Growth / Inside Sales Reporting To: Head of Growth / Founder’s Office Team Size: ~200 Telecalling Agents (via TLs and BMs) Experience: 8–12 Years Industry: B2B Commerce / Fintech / Agri-tech / Ecommerce preferred Role Summary We are looking for a high-energy, execution-focused Senior Manager – Inside Sales to own and scale three of our most critical funnel journeys: • Lead to KYC • Install to KYC • KYC to Transact This leader will manage a large inside sales team of 200+ agents and will be directly responsible for moving users across the full acquisition funnel – from raw leads to transacting retailers. This is a mission-critical role with high visibility and a direct impact on our growth trajectory. Key Responsibilities Funnel Ownership Drive performance across: • Lead to KYC: Convert incoming leads into KYC-completed users. • Install to KYC: Convert app installs into verified KYC accounts. • KYC to Transact: Activate users to place their first order. • Define funnel SOPs, call cadences, and conversion scripts for each stage. • Identify and fix bottlenecks through continuous process iteration. Team Management • Build and Lead a team of 200+ inside sales agents through a strong middle management layer (Team Leads, Assistant Managers). • Drive daily discipline, performance reviews, call quality audits, and productivity improvement. • Build robust hiring, training, and onboarding processes for team scaling. Metrics & Reporting • Own and publish dashboards for: o Conversion rates across all funnel stages o Agent productivity (calls/hour, conversions/hour) o Cost per transacting retailer o Coordinate with CRM/Tech/Product to improve conversion through better tooling, targeting, and automation. Experimentation & Feedback Loop • Run weekly A/B tests on scripts, timing, nudges, messaging. • Identify trends from call logs, drop-ofs, and CRM data. • Create feedback loops for Product, Marketing, and Growth. What We’re Looking For • 8–12 years of experience in Inside Sales or Telecalling management. • Proven track record of managing high-volume teams (100+ agents). • Experience with CRM tools (LeadSquared, Freshsales, Salesforce, etc.) and inside sales workflows. • Data-first approach: ability to define, track, and improve sales KPIs rigorously. • Strong people leadership and team-building ability. • High ownership, hands-on, and comfortable with fast-paced execution. Nice to Have Experience in AgriTech, Fintech, Ecommerce, or Bharat-focused B2B platforms. Exposure to running telecalling centers or outsourced sales teams. Knowledge of rural retailer behavior or regional sales patterns. Why Join Us? Own the core retailer acquisition engine of one of India’s fastest-growing B2B startups. Work with a high-ownership founding team. Operate at scale: thousands of leads daily, across 20+ states

About Freshworks Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a- service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description What will you do: As a program manager, you will be responsible for the following: ● Driving planning, process, tracking, and communication alignment ● Conducting needs analysis to define strategy for sales efficiency, customer engagement (/campaigns), account book coverage and growth ● Working with the sales leads to assess program needs and develop plans for continuous improvement ● Analyzing key performance indicators and quantifying program effectiveness ● Working with Sales enablement and other senior sales leaders to coach and provide follow-through to all Account Managers ensure best practices take hold ● Day-to-day managing and coordinating of sales efficiency and customer engagement projects - from inception to on-time completion - as well as liaising between various stakeholders throughout the company ● Evaluating project performance upon project completion to evaluate efficiency and effectiveness ● Developing a comprehensive customer communication plan covering all regions, and ensure timely execution by the account managers ● Communicating and notifying teams of updates in the campaign calendar, final asset deliveries, and launch plans ● Collaborating with Revenue Operations, Data Analysts, and IT teams to streamline data consolidation into unified dashboards, ensuring their accuracy and relevance for effective decision-making ● Collaborating with data analysts and revenue operations to obtain relevant data facilitating the identification of potential customers for expansion and growth opportunities on a monthly basis ● Tracking and monitoring daily sales metrics such as untouched leads, calls, and open tickets, and ensure hygiene is maintained Qualifications ● Bachelor's degree in Engineering, Business Administration, Marketing, or a related field; Master's degree preferred. ● Atleast 5 years of experience as Program/Project Manager or similar roles. Experience in Farming is a plus ● Exceptional strategic thinking and analytical skills, with a demonstrated ability to translate data into actionable insights. ● Strong communication and collaboration abilities, with a history of effectively engaging with cross-functional teams. ● Proficiency in using Excel, Power Point, PowerBI and project management tools Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

A leader in the Real Estate sales and development sector—focused on residential and commercial property sales across India. We operate in a fast-moving, customer-centric market that demands strong field sales execution, broker-network management, and data-driven pipeline control to drive revenue growth and market share. Role: Senior Sales Manager - Real Estate Sales (On-site, India) Role & Responsibilities Own revenue targets and P&L for assigned territories: build and execute quarterly/annual sales plans to consistently meet or exceed targets. Lead, coach and scale a field sales team and broker network—set KPIs, run regular performance reviews, and enable high-velocity selling on the ground. Drive end-to-end sales lifecycle: lead generation, qualification, site presentations, negotiations, deal closure, and post-sales handover to operations. Develop and manage relationships with developers, brokers, corporates, and channel partners to expand referral pipelines and close high-value transactions. Maintain disciplined CRM usage—ensure accurate pipeline hygiene, produce timely forecasts, and surface market intelligence to senior leadership. Collaborate cross-functionally with marketing, operations, legal, and finance to streamline pricing, documentation, delivery timelines, and customer experience. Skills & Qualifications Must-Have 6+ years of progressive experience in real estate sales with a proven track record of meeting/exceeding targets; 2+ years in a managerial or team-lead role. Exceptional negotiation and closing skills on high-value residential or commercial property transactions. Demonstrated experience managing field sales teams, broker networks, and channel-partner relationships. Strong CRM and pipeline-management skills (Salesforce, Zoho, Freshsales or equivalent) and advanced Excel for reporting and forecasting. Excellent communication, presentation, and stakeholder-management abilities; willing to travel extensively across India for on-site sales and partner engagement. Bachelor’s degree in Business, Marketing, Real Estate, or related field (or equivalent demonstrable experience). Preferred Experience in PropTech, developer sales, or working with national broker networks and institutional clients. Knowledge of basic property law, financing structures (EMI/ROI), and pricing/valuation models. Experience implementing digital lead-generation campaigns and connecting online funnels to field sales processes. Benefits & Culture Highlights Competitive base salary with attractive performance-linked incentives and travel allowance. High-impact, meritocratic culture with clear career progression to regional or national sales leadership roles. Robust field enablement—structured training, sales collateral, and recognition programs to accelerate top performers. Location & Work Type: On-site across India. If you are a results-driven real estate sales leader who thrives on field execution, broker relationship-building, and hitting ambitious revenue targets—apply to lead and scale our sales efforts. Skills: real estate,pipeline,sales,estate sales,management

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description About the Team We’re a passionate and fun-loving mobile team made up of Android, iOS, and automation engineers, with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs, powering user experiences at scale. Our portfolio includes: Apps: Freshdesk, Freshchat, Freshcaller, and Freshsales (all on Android & iOS) SDKs: Freshchat SDK (for Android, iOS, React Native, and Flutter) Our impact? Over 200,000 active app users More than 200 million active SDK users If you're excited about working across high-impact apps and building SDKs that scale globally, you’ll feel right at home with us. Key Responsibilities End-to-End Feature Ownership: Lead the entire development lifecycle, from analyzing requirements and creating technical designs to developing, testing, and releasing features. High-Quality Development: Write clean, reusable, and efficient code, while continuously refactoring and optimizing the existing codebase for better performance and maintainability. Ensure Code Quality: Elevate the codebase by performing thorough code reviews, identifying potential issues, and enforcing best practices and design principles. Robust Testing: Guarantee application reliability by creating detailed unit and integration tests that cover edge cases, security flaws, and failure modes. Production Health & Debugging: Proactively monitor, triage, and resolve production issues using observability tools to ensure high uptime and a stable user experience. Release & DevOps Management: Manage the full application and SDK release process, including setting up and maintaining efficient CI/CD pipelines and using version control effectively. Problem Solving & Innovation: Break down complex technical challenges into manageable tasks and propose creative, effective solutions. Mentorship & Collaboration: Mentor fellow engineers, lead technical discussions with customer teams, and collaborate effectively across functions to achieve project goals. Qualifications 4 to 6 years of professional experience in Android development. Deep Expertise in Kotlin, Java and Android SDK Familiarity with Firebase, Jetpack Compose, and modern Android Development tools. Strong understanding of mobile UI/UX design principles. Proficient in Android Architecture (MVVM & Clean Architecture), SOLID Principles and DI frameworks (Dagger/Hilt). Experience with local data storage solutions (Room or SQLite), networking (Retrofit, OkHttp), memory management, and multithreading (Coroutines). Ensure code quality through unit testing, code review, and CI/CD practices. Good understanding of data structures and algorithms. Should know diagnosing, debugging, and fixing ANRs and app crashes to ensure a stable and performant user experience. Passion for learning and staying updated with new technologies. Additional Information Exposure to Jetpack Compose and Kotlin Flow. Exposure to GoLang in Mobile Application Development Awareness of mobile security best practices. Participation in developer communities or contributions to open-source projects. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description About the Team We’re a passionate and fun-loving mobile team made up of Android, iOS, and automation engineers, with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs, powering user experiences at scale. Our portfolio includes: Apps: Freshdesk, Freshchat, Freshcaller, and Freshsales (all on Android & iOS) SDKs: Freshchat SDK (for Android, iOS, React Native, and Flutter) Our impact? Over 200,000 active app users More than 200 million active SDK users If you're excited about working across high-impact apps and building SDKs that scale globally, you’ll feel right at home with us. Key Responsibilities End-to-End Feature Ownership: Lead the entire development lifecycle, from analyzing requirements and creating technical designs to developing, testing, and releasing features. High-Quality Development: Write clean, reusable, and efficient code, while continuously refactoring and optimizing the existing codebase for better performance and maintainability. Ensure Code Quality: Elevate the codebase by performing thorough code reviews, identifying potential issues, and enforcing best practices and design principles. Robust Testing: Guarantee application reliability by creating detailed unit and integration tests that cover edge cases, security flaws, and failure modes. Production Health & Debugging: Proactively monitor, triage, and resolve production issues using observability tools to ensure high uptime and a stable user experience. Release & DevOps Management: Manage the full application and SDK release process, including setting up and maintaining efficient CI/CD pipelines and using version control effectively. Problem Solving & Innovation: Break down complex technical challenges into manageable tasks and propose creative, effective solutions. Mentorship & Collaboration: Mentor fellow engineers, lead technical discussions with customer teams, and collaborate effectively across functions to achieve project goals. Qualifications 4 to 6 years of professional experience in Android development. Deep Expertise in Kotlin, Java and Android SDK Familiarity with Firebase, Jetpack Compose, and modern Android Development tools. Strong understanding of mobile UI/UX design principles. Proficient in Android Architecture (MVVM & Clean Architecture), SOLID Principles and DI frameworks (Dagger/Hilt). Experience with local data storage solutions (Room or SQLite), networking (Retrofit, OkHttp), memory management, and multithreading (Coroutines). Ensure code quality through unit testing, code review, and CI/CD practices. Good understanding of data structures and algorithms. Should know diagnosing, debugging, and fixing ANRs and app crashes to ensure a stable and performant user experience. Passion for learning and staying updated with new technologies. Additional Information Exposure to Jetpack Compose and Kotlin Flow. Exposure to GoLang in Mobile Application Development Awareness of mobile security best practices. Participation in developer communities or contributions to open-source projects. At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Role Overview We are looking for a Lead Generation Specialist who will play a crucial role in building our sales pipeline and driving business growth. The ideal candidate should have hands-on experience in B2B lead generation, prospecting, and nurturing potential clients , particularly in the design and IT services domain . Key Responsibilities Identify and research potential clients through LinkedIn, email campaigns, job boards, databases, and other channels . Generate qualified leads and maintain a healthy pipeline for the business development team. Develop and execute strategies to connect with decision-makers (CXOs, Founders, Product Heads, Marketing Leads, etc.) . Schedule meetings and demos for the sales team by effectively pitching our design and IT services . Nurture leads through consistent follow-ups, personalized outreach, and relationship-building . Collaborate with the sales, marketing, and design teams to align lead generation efforts with business goals. Track, analyze, and report lead generation metrics using CRM and automation tools. Stay updated on industry trends, competitors, and emerging opportunities. Required Skills & Qualifications Bachelor’s degree in Business, Marketing, or related field. Proven experience (1–3 years) in lead generation or inside sales , preferably in design agencies or IT consulting/services companies . Strong understanding of B2B sales cycle and outbound lead generation strategies. Proficiency in LinkedIn Sales Navigator, CRM tools (HubSpot, Freshsales, Zoho, etc.), and email automation platforms . Excellent communication and interpersonal skills. Ability to work independently with strong organizational and time management skills. Self-driven with a growth mindset and target-oriented approach. Good to Have Prior experience generating leads for design, software development, or IT consulting services . Knowledge of digital marketing, SaaS products, or enterprise solutions . Experience in using AI tools for research and outreach.

Location: Ahmedabad (On-site/Hybrid) Department: Sales & Business Development Reports to: Sales Manager / Growth Partner Timing : 2PM to 11PM (IST) About the Role We are seeking an Organic Lead Generation Manager/Executive to strengthen our business development efforts through structured prospecting and nurturing strategies. This role requires a balance of research, communication, and execution skills to identify potential clients, build meaningful connections, and contribute to a predictable sales pipeline. The ideal candidate is proactive, detail-oriented, and motivated by results , with a strong interest in building international business opportunities, particularly in the US and global markets . Key Responsibilities 1. Prospecting & Outreach Research and identify target accounts and decision-makers based on Ideal Client Profiles. Initiate contact through professional channels (LinkedIn, email, networking platforms). Build relationships with prospects by sharing relevant insights and engaging in meaningful conversations. 2. Engagement & Relationship Building Actively engage with potential clients on LinkedIn and other platforms through content interactions and personalized communication. Support inbound inquiries and nurture them into qualified opportunities. Develop trust-based connections that can lead to sales conversations. 3. Lead Management & Data Discipline Maintain accurate records of outreach, conversations, and opportunities in the company’s CRM system. Ensure all prospect information, notes, and updates are organized and accessible. Work with the Sales Manager to prepare handovers of qualified leads for further engagement. 4. Collaboration & Team Contribution Collaborate closely with the Sales Manager and Growth Partner to align outreach strategies with business goals. Contribute insights from conversations and prospect feedback to refine messaging and approach. Participate in weekly review meetings and training sessions to continuously improve skills and processes. 5. Content & Market Visibility Support Coordinate with the team to amplify the reach of company posts and thought-leadership content. Share relevant case studies, insights, and resources with prospects to build credibility. Explore opportunities to participate in online industry communities or forums. Desired Skills & Competencies Strong written and verbal communication skills (English proficiency is essential). Ability to build rapport and credibility with international prospects. Knowledge of LinkedIn Sales Navigator, Apollo.io, or similar prospecting tools. Familiarity with CRM systems (Zoho, HubSpot, Freshsales, or similar). Self-driven, disciplined, and able to manage daily activities with accountability. Curious and research-oriented mindset to understand client needs and industry trends. Preferred Background Prior experience in B2B lead generation, inside sales, or business development. Exposure to US or international markets. Experience working with eCommerce, IT services, consulting, or marketing industries.

Role Overview We are looking for a Lead Generation Executive who will play a crucial role in building our sales pipeline and driving business growth. The ideal candidate should have hands-on experience in B2B lead generation, prospecting, and nurturing potential clients , particularly in the design and IT services domain . Key Responsibilities Identify and research potential clients through LinkedIn, email campaigns, job boards, databases, and other channels . Generate qualified leads and maintain a healthy pipeline for the business development team. Develop and execute strategies to connect with decision-makers (CXOs, Founders, Product Heads, Marketing Leads, etc.) . Schedule meetings and demos for the sales team by effectively pitching our design and IT services . Nurture leads through consistent follow-ups, personalized outreach, and relationship-building . Collaborate with the sales, marketing, and design teams to align lead generation efforts with business goals. Track, analyze, and report lead generation metrics using CRM and automation tools. Stay updated on industry trends, competitors, and emerging opportunities. Required Skills & Qualifications Bachelor’s degree in Business, Marketing, or related field. Proven experience (1–3 years) in lead generation or inside sales , preferably in design agencies or IT consulting/services companies . Strong understanding of B2B sales cycle and outbound lead generation strategies. Proficiency in LinkedIn Sales Navigator, CRM tools (HubSpot, Freshsales, Zoho, etc.), and email automation platforms . Excellent communication and interpersonal skills. Ability to work independently with strong organizational and time management skills. Self-driven with a growth mindset and target-oriented approach. Good to Have Prior experience generating leads for design, software development, or IT consulting services . Knowledge of digital marketing, SaaS products, or enterprise solutions . Experience in using AI tools for research and outreach.

Role Overview We are looking for a Lead Generation Specialist who will play a crucial role in building our sales pipeline and driving business growth. The ideal candidate should have hands-on experience in B2B lead generation, prospecting, and nurturing potential clients , particularly in the design and IT services domain . Key Responsibilities Identify and research potential clients through LinkedIn, email campaigns, job boards, databases, and other channels . Generate qualified leads and maintain a healthy pipeline for the business development team. Develop and execute strategies to connect with decision-makers (CXOs, Founders, Product Heads, Marketing Leads, etc.) . Schedule meetings and demos for the sales team by effectively pitching our design and IT services . Nurture leads through consistent follow-ups, personalized outreach, and relationship-building . Collaborate with the sales, marketing, and design teams to align lead generation efforts with business goals. Track, analyze, and report lead generation metrics using CRM and automation tools. Stay updated on industry trends, competitors, and emerging opportunities. Required Skills & Qualifications Bachelor’s degree in Business, Marketing, or related field. Proven experience (1–3 years) in lead generation or inside sales , preferably in design agencies or IT consulting/services companies . Strong understanding of B2B sales cycle and outbound lead generation strategies. Proficiency in LinkedIn Sales Navigator, CRM tools (HubSpot, Freshsales, Zoho, etc.), and email automation platforms . Excellent communication and interpersonal skills. Ability to work independently with strong organizational and time management skills. Self-driven with a growth mindset and target-oriented approach. Good to Have Prior experience generating leads for design, software development, or IT consulting services . Knowledge of digital marketing, SaaS products, or enterprise solutions . Experience in using AI tools for research and outreach.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description About the Team We’re a passionate and fun-loving mobile team made up of Android, iOS, and automation engineers, with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs, powering user experiences at scale. Our portfolio includes: Apps: Freshdesk, Freshchat, Freshcaller, and Freshsales (all on Android & iOS) SDKs: Freshchat SDK (for Android, iOS, React Native, and Flutter) Our impact? Over 200,000 active app users More than 200 million active SDK users If you're excited about working across high-impact apps and building SDKs that scale globally, you’ll feel right at home with us. Key Responsibilities Understand and interpret requirement documents to comprehend work breakdown. Interpret and understand technical design documentation. Provide reliable estimates for assigned work items, factoring in development, unit testing, code quality checks, and other relevant tasks. Ensure estimates are comprehensive and realistic. Adhere strictly to established version control strategies, workflows and best practices. Develop and implement features by first understanding requirements and ensuring technical readiness, all while adhering to design, quality, and coding standards. Collaborate on peer code reviews to ensure all new code is accurate, performant, and doesn't introduce regressions or crashes. Apply comprehensive mobile application security best practices, ensuring secure coding, data privacy, and compliance with internal guidelines. Use observability tools and analyze system metrics to gain insights that inform technical decisions. Understand and follow established release processes to ensure smooth and efficient deployments. Take full ownership of assigned modules, ensuring timely and high-quality delivery. Document your code clearly while leveraging technical design documents and diagrams to guide your development. Deliver a positive customer experience by providing timely solutions to L3 issues, properly classifying L4/L6 problems, and updating documentation to reduce future inquiries. Write clean, maintainable, and well-tested code, addressing performance and security issues, and effectively debugging production problems. Thoroughly analyze and break down complex problems to create robust, systematic, and comprehensive solutions. Demonstrate adaptability in dynamic environments by learning from past challenges and iterating to improve solutions. Qualifications Requirements / Must Have: 1 to 3 years of professional experience in iOS development. Strong proficiency in Swift and familiarity with Objective-C. Develop and maintain features in Swift using modern iOS frameworks (UIKit, SwiftUI, Combine). Debug and fix issues across different devices and iOS versions. Integrate RESTful and handle common error scenarios gracefully. Good understanding of iOS SDK, Xcode, and debugging tools. Solid understanding of OOP, design patterns, and SOLID principles. Experience with local storage solutions (Core Data or SQLite), networking, memory management and multithreading. Familiarity with version control systems like Git. Exposure to writing unit/UI tests using XCTest or similar frameworks. Strong problem-solving and analytical skills. Good understanding of data structures and algorithms. Willingness to learn and adapt in a fast-paced environment. Desired Skills (but not all required): Exposure to SwiftUI and Combine. Familiarity with mobile analytics or crash reporting tools (e.g., Firebase Crashlytics). Understanding of CI/CD practices for mobile. Awareness of mobile security best practices. Participation in developer communities or contributions to open-source projects. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description About the Team We’re a passionate and fun-loving mobile team made up of Android, iOS, and automation engineers, with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs, powering user experiences at scale. Our portfolio includes: Apps: Freshdesk, Freshchat, Freshcaller, and Freshsales (all on Android & iOS) SDKs: Freshchat SDK (for Android, iOS, React Native, and Flutter) Our impact? Over 200,000 active app users More than 200 million active SDK users If you're excited about working across high-impact apps and building SDKs that scale globally, you’ll feel right at home with us. Key Responsibilities Understand and interpret requirement documents to comprehend work breakdown. Interpret and understand technical design documentation. Provide reliable estimates for assigned work items, factoring in development, unit testing, code quality checks, and other relevant tasks. Ensure estimates are comprehensive and realistic. Adhere strictly to established version control strategies, workflows and best practices. Develop and implement features by first understanding requirements and ensuring technical readiness, all while adhering to design, quality, and coding standards. Collaborate on peer code reviews to ensure all new code is accurate, performant, and doesn't introduce regressions or crashes. Apply comprehensive mobile application security best practices, ensuring secure coding, data privacy, and compliance with internal guidelines. Use observability tools and analyze system metrics to gain insights that inform technical decisions. Understand and follow established release processes to ensure smooth and efficient deployments. Take full ownership of assigned modules, ensuring timely and high-quality delivery. Document your code clearly while leveraging technical design documents and diagrams to guide your development. Deliver a positive customer experience by providing timely solutions to L3 issues, properly classifying L4/L6 problems, and updating documentation to reduce future inquiries. Write clean, maintainable, and well-tested code, addressing performance and security issues, and effectively debugging production problems. Thoroughly analyze and break down complex problems to create robust, systematic, and comprehensive solutions. Demonstrate adaptability in dynamic environments by learning from past challenges and iterating to improve solutions. Qualifications Requirements / Must Have: 1 to 3 years of professional experience in iOS development. Strong proficiency in Swift and familiarity with Objective-C. Develop and maintain features in Swift using modern iOS frameworks (UIKit, SwiftUI, Combine). Debug and fix issues across different devices and iOS versions. Integrate RESTful and handle common error scenarios gracefully. Good understanding of iOS SDK, Xcode, and debugging tools. Solid understanding of OOP, design patterns, and SOLID principles. Experience with local storage solutions (Core Data or SQLite), networking, memory management and multithreading. Familiarity with version control systems like Git. Exposure to writing unit/UI tests using XCTest or similar frameworks. Strong problem-solving and analytical skills. Good understanding of data structures and algorithms. Willingness to learn and adapt in a fast-paced environment. Desired Skills (but not all required): Exposure to SwiftUI and Combine. Familiarity with mobile analytics or crash reporting tools (e.g., Firebase Crashlytics). Understanding of CI/CD practices for mobile. Awareness of mobile security best practices. Participation in developer communities or contributions to open-source projects. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

About The Opportunity Industry: E‑commerce / Apparel & Fashion Retail (Direct‑to‑Consumer). We are a fast‑moving online brand focused on driving sales and exceptional customer experience through proactive telecalling, lead conversion and relationship management across India. This is a fully remote, target‑driven telecalling role supporting marketing and sales campaigns. Primary Job Title Remote Telecaller (Work From Home) Role & Responsibilities Make high‑volume outbound and handle inbound calls to engage leads and existing customers—qualify prospects, present offers, and convert to sales or appointments. Achieve and consistently exceed daily/weekly/monthly targets (calls, conversions, revenue) while maintaining call quality and compliance. Log and update customer interactions, lead status and outcomes accurately in the CRM; follow scripted flows and personalise conversations to increase conversion rates. Follow up on marketing‑generated leads, cart abandonments, special promotions and targeted campaigns to recover lost sales and drive repeat purchases. Resolve basic customer queries; escalate complex issues to the relevant teams and close the loop to ensure customer satisfaction. Track personal KPIs, provide regular performance updates, and participate in training to refine scripts, objection handling and product knowledge. Skills & Qualifications Must‑Have 1+ years telecalling/telemarketing or inside sales experience (remote or contact centre) with measurable targets for calls and conversions. Clear, confident spoken English and Hindi (ability to speak regional languages is an advantage); strong phone etiquette and persuasive communication. Familiarity with basic CRMs (Zoho, Freshsales, HubSpot or similar) and comfort logging activity accurately. Target‑driven mindset with demonstrated ability to meet quotas, manage follow‑ups, and close over the phone. Reliable remote work set‑up: stable internet, quiet workspace, and basic computer literacy (email, spreadsheets, browser). Strong time management, discipline to work independently and good listening/objection‑handling skills. Preferred Experience with e‑commerce brands, retail sales or fashion/apparel product knowledge. Exposure to sales script optimisation, A/B testing, or KPI dashboards and performance analytics. Additional language proficiency (Tamil, Telugu, Kannada, Bengali, Marathi) to cover regional markets. Benefits & Culture Highlights Fully remote role—flexible hours aligned with campaign needs and national time zones. Performance incentives and targets‑based rewards; ongoing product and sales training to accelerate earnings. Friendly, growth‑oriented culture with coaching from experienced sales leaders and clear progression paths. We are seeking disciplined, persuasive telecallers who thrive in a metrics‑driven remote environment and want to grow with a fast‑paced e‑commerce brand. Apply if you consistently hit targets, enjoy sales conversations, and can deliver great customer outcomes over the phone. Skills: sales,customer,business development

Fynd is India’s largest omnichannel platform and a multi-platform tech company specializing in retail technology and products in AI, ML, big data, image editing, and the learning space. It provides a unified platform for businesses to seamlessly manage online and offline sales, store operations, inventory, and customer engagement. Serving over 2,300 brands, Fynd is at the forefront of retail technology, transforming customer experiences and business processes across various industries. About The Role We are seeking an experienced BDR to drive pipeline growth for our Commerce and Supply chain SaaS platforms. This role focuses on cold calling, prospecting, and generating qualified leads in the Middle East, particularly the UAE and Saudi Arabia markets. What will you do at Fynd? Cold Calling & Outreach: Proactively reach out to decision-makers Lead Qualification: Identify, qualify, and nurture leads through effective discovery calls related to our SaaS solutions. Pipeline Management: Develop and maintain a robust pipeline of qualified leads in CRM tools (e.g., Salesforce, HubSpot). Market Research: Stay updated on industry trends, competitive landscape, and market needs in the UAE and Saudi Arabia. Appointment Setting: Schedule qualified meetings for the sales team with potential clients. Process Orientation: Follow structured lead generation processes and continuously improve outreach methodologies. Collaboration: Work closely with the sales and marketing teams to optimize outreach strategies. Experience Some specific requirements: 3+ years in lead generation, cold calling, or business development within the E-commerce SaaS, supply chain, logistics, TMS, or WMS sectors. Proven experience generating leads in the MEA region Skills Strong verbal and written communication skills (English and Arabic preferred). Ability to handle objections and close for meetings Process-Oriented Mindset: Demonstrated ability to follow structured processes and workflows. Tool Proficiency: Experience with CRM tools (e.g., Freshsales, Salesforce, HubSpot) and lead generation software (e.g., LinkedIn Sales Navigator, CallHippo, Apollo, Lusha etc.). Track Record: Demonstrated success in building and converting pipelines. Self-Starter: Ability to work independently and meet targets. Preferred Experience Familiarity with Ecommerce SaaS, TMS, or WMS products and their value propositions. Experience selling or generating leads for supply chain software solutions. Why Join Us? Be part of a growing company expanding its footprint in the Middle East. Opportunity to work with cutting-edge Commerce SaaS solutions Competitive compensation and growth opportunities. What do we offer? Growth Growth knows no bounds, as we foster an environment that encourages creativity, embraces challenges, and cultivates a culture of continuous expansion. We are looking at new product lines, international markets and brilliant people to grow even further. We teach, groom and nurture our people to become leaders. You get to grow with a company that is growing exponentially. Flex University We help you upskill by organising in-house courses on important subjects Learning Wallet: You can also do an external course to upskill and grow, we reimburse it for you. Culture Community and Team building activities Host weekly, quarterly and annual events/parties. Wellness Mediclaim policy for you + parents + spouse + kids Experienced therapist for better mental health, improve productivity & work-life balance We work from the office 5 days a week to promote collaboration and teamwork. Join us to make an impact in an engaging, in-person environment!

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We’re a passionate and fun-loving mobile team made up of Android, iOS, and automation engineers, with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs, powering user experiences at scale. Our portfolio includes: Apps: Freshdesk, Freshchat, Freshcaller, and Freshsales (all on Android & iOS) SDKs: Freshchat SDK (for Android, iOS, React Native, and Flutter) Our impact? Over 200,000 active app users More than 200 million active SDK users If you're excited about working across high-impact apps and building SDKs that scale globally, you’ll feel right at home with us. Key Responsibilities Understand and interpret requirement documents to comprehend work breakdown. Interpret and understand technical design documentation. Provide reliable estimates for assigned work items, factoring in development, unit testing, code quality checks, and other relevant tasks. Ensure estimates are comprehensive and realistic. Adhere strictly to established version control strategies, workflows and best practices. Develop and implement features by first understanding requirements and ensuring technical readiness, all while adhering to design, quality, and coding standards. Collaborate on peer code reviews to ensure all new code is accurate, performant, and doesn't introduce regressions or crashes. Apply comprehensive mobile application security best practices, ensuring secure coding, data privacy, and compliance with internal guidelines. Use observability tools and analyze system metrics to gain insights that inform technical decisions. Understand and follow established release processes to ensure smooth and efficient deployments. Take full ownership of assigned modules, ensuring timely and high-quality delivery. Document your code clearly while leveraging technical design documents and diagrams to guide your development. Deliver a positive customer experience by providing timely solutions to L3 issues, properly classifying L4/L6 problems, and updating documentation to reduce future inquiries. Write clean, maintainable, and well-tested code, addressing performance and security issues, and effectively debugging production problems. Thoroughly analyze and break down complex problems to create robust, systematic, and comprehensive solutions. Demonstrate adaptability in dynamic environments by learning from past challenges and iterating to improve solutions. Qualifications 1 to 3 years of professional experience in Android development. Strong proficiency in Kotlin and Java. Good understanding of the Android SDK, Android Studio, and debugging tools. Solid grasp of OOP principles, design patterns, and SOLID principles. Experience with local data storage solutions (Room or SQLite), networking (Retrofit, OkHttp), memory management, and multithreading (Coroutines). Familiarity with version control systems like Git. Exposure to writing unit and UI tests using JUnit, Espresso, or similar frameworks. Strong problem-solving and analytical skills. Good understanding of data structures and algorithms. Willingness to learn and adapt in a fast-paced, evolving environment. Desired Skills (but not all required): Exposure to Jetpack Compose and Kotlin Flow. Exposure to GoLang in Mobile Application Development Familiarity with mobile analytics or crash reporting tools (e.g., Firebase Crashlytics). Understanding of CI/CD practices for Android (e.g., GitHub Actions). Awareness of mobile security best practices. Participation in developer communities or contributions to open-source projects. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Organizations everywhere struggle under the crushing costs and complexities of “solutions” that promise to simplify their lives. To create a better experience for their customers and employees. To help them grow. Software is a choice that can make or break a business. Create better or worse experiences. Propel or throttle growth. Business software has become a blocker instead of ways to get work done. There’s another option. Freshworks. With a fresh vision for how the world works. At Freshworks, we build uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks’ customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. And, over 4,500 Freshworks employees make this possible, all around the world. Fresh vision. Real impact. Come build it with us. Job Description We’re a passionate and fun-loving mobile team made up of Android, iOS, and automation engineers, with a solid mix of experience and energy. We build and maintain multiple mobile apps and multiple mobile SDKs, powering user experiences at scale. Our portfolio includes: Apps: Freshdesk, Freshchat, Freshcaller, and Freshsales (all on Android & iOS) SDKs: Freshchat SDK (for Android, iOS, React Native, and Flutter) Our impact? Over 200,000 active app users More than 200 million active SDK users If you're excited about working across high-impact apps and building SDKs that scale globally, you’ll feel right at home with us. Key Responsibilities Understand and interpret requirement documents to comprehend work breakdown. Interpret and understand technical design documentation. Provide reliable estimates for assigned work items, factoring in development, unit testing, code quality checks, and other relevant tasks. Ensure estimates are comprehensive and realistic. Adhere strictly to established version control strategies, workflows and best practices. Develop and implement features by first understanding requirements and ensuring technical readiness, all while adhering to design, quality, and coding standards. Collaborate on peer code reviews to ensure all new code is accurate, performant, and doesn't introduce regressions or crashes. Apply comprehensive mobile application security best practices, ensuring secure coding, data privacy, and compliance with internal guidelines. Use observability tools and analyze system metrics to gain insights that inform technical decisions. Understand and follow established release processes to ensure smooth and efficient deployments. Take full ownership of assigned modules, ensuring timely and high-quality delivery. Document your code clearly while leveraging technical design documents and diagrams to guide your development. Deliver a positive customer experience by providing timely solutions to L3 issues, properly classifying L4/L6 problems, and updating documentation to reduce future inquiries. Write clean, maintainable, and well-tested code, addressing performance and security issues, and effectively debugging production problems. Thoroughly analyze and break down complex problems to create robust, systematic, and comprehensive solutions. Demonstrate adaptability in dynamic environments by learning from past challenges and iterating to improve solutions. Qualifications 1 to 3 years of professional experience in Android development. Strong proficiency in Kotlin and Java. Good understanding of the Android SDK, Android Studio, and debugging tools. Solid grasp of OOP principles, design patterns, and SOLID principles. Experience with local data storage solutions (Room or SQLite), networking (Retrofit, OkHttp), memory management, and multithreading (Coroutines). Familiarity with version control systems like Git. Exposure to writing unit and UI tests using JUnit, Espresso, or similar frameworks. Strong problem-solving and analytical skills. Good understanding of data structures and algorithms. Willingness to learn and adapt in a fast-paced, evolving environment. Desired Skills (but not all required): Exposure to Jetpack Compose and Kotlin Flow. Exposure to GoLang in Mobile Application Development Familiarity with mobile analytics or crash reporting tools (e.g., Firebase Crashlytics). Understanding of CI/CD practices for Android (e.g., GitHub Actions). Awareness of mobile security best practices. Participation in developer communities or contributions to open-source projects. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description About the Role: This senior-level individual contributor role, requires a minimum of 12-16 years specific to Channel Sales and Channel Management across India. Seeking candidates who have experience building channel sales through resell with GSI, resellers, distributors and hyperscalers - having success in building multi-million sales revenues and ARRs through co-selling with Tier 1 partners in India Candidates should have a strong understanding of the Enterprise sales methodology and a deep knowledge of Channel Management through Partner Program and Profitability. The candidate must have a current C-level network of Channel Partners, which can be leveraged for co-sell with a track record of delivering on sales targets successfully through the indirect channel. The ideal candidate will have a proven track record in nurturing executive-level partner relationships and demonstrating exceptional business planning skills. You will have made significant contributions to growth within the high growth SaaS and Software industry. Responsibilities: Strategically manage and expand major channel partnerships in India, driving substantial revenue growth. Develop and implement comprehensive strategies for partner engagement, focusing on high-value opportunities in the EX/CX space. Collaborate with regional business heads and cross-functional teams to align partnership strategies with overall business objectives. Establish and maintain strong executive relationships with key partners, ensuring mutual growth and success. Partner program enhancements, enablement strategies, and performance metrics, to maximize partner engagement and revenue generation. Regularly review and adjust strategies to respond to market changes and partner feedback, ensuring alignment with company goals and partner needs. Qualifications Minimum 12-16 years of experience in SaaS or channel sales, with a focus on strategic partnership management in the India market (particularly with distributors) Demonstrated success in developing and executing high-impact partner strategies. Strong ability to engage and influence C-level executives, with excellent presentation and communication skills. Proven track record of driving significant revenue growth through strategic partnerships. SaaS background is highly preferred, with a deep understanding of software and services alliances. Willingness to travel frequently to engage with partners and internal teams. Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

Who are we, you ask? Interviews can be hard. And when it comes to the top tech companies like Google, Facebook, Netflix, etc., they can be downright brutal. Most candidates don’t make it simply because they don’t prepare well enough. IK helps candidates nail the toughest tech interviews. At IK, current and former hiring managers at these top companies take candidates through an intense prep course to make them completely ready to crack the toughest interviews. You could think of us as “the everything store” for career transitions and interview skill development. How do we do that, you ask? We have a structured way of helping folks crack interviews- Career accelerator course End to end courses + platform More than 100+ instructors from Google, FB, Amazon, Netflix, Dropbox, and other top Silicon Valley companies. And guess what, to date, we have trained 15000+ engineers! What’s more exciting is- we are completely remote, and we are hiring the best people we can find regardless of geo. Sounds interesting? Then here’s some more information about the role What does the role entail? Communicating with customers, making outbound calls to potential customers, and following up on leads. Understanding customers' needs and identifying sales opportunities. Answering potential customers' questions and sending additional information per email. Keeping up with product and service information and updates. Creating and maintaining the status of current and potential customers in CRM. Explaining and demonstrating features of products and services. Staying informed about competing products and services Upselling products and services. Researching and qualifying new leads. Closing sales and achieving sales targets. What could excite you? Complete ownership; there is minimal management and extreme autonomy High pedigree, high calibre team Contribute directly to the success of the business & the top-line impact Top-of-the-line compensation Requirements BE (Preferably Computer science), MCA preferred. 1 - 5 Years of previous experience in an inside sales position for US Market. Proficiency in CRM software such as Freshsales/Salesforce. Excellent communication skills, both verbal and written. Excellent phone and cold calling skills.

Job Title: Senior Content Writer Location: Mumbai (On-site) Department: Marketing & Communications Reports To: Marketing Head Role Overview As a Senior Content Writer, you will be the voice of the brand—crafting compelling, strategic content that positions us as a leader in the IT/ITES space. You’ll work closely with marketing, sales, and subject matter experts to create high-impact assets that drive thought leadership, lead generation, and customer engagement. Key Responsibilities Content Strategy & Development • Research industry trends, client needs, and competitor positioning to create a strong content roadmap. • Develop content aligned to B2B industry themes: customer experience, automation, compliance, collections, workforce transformation, etc. • Write and edit blogs, whitepapers, case studies, press releases, website copy, and social media content. Thought Leadership & Storytelling • Craft narratives that resonate with CXOs and senior decision-makers. • Translate technical or operational solutions into business value propositions. • Ensure all content communicates innovation, efficiency, and ROI clearly. Collaboration & Alignment • Work with marketing, sales, and delivery teams to ensure content supports campaigns and sales pitches. • Partner with design teams to ensure visuals enhance storytelling. • Liaise with subject matter experts to ensure technical accuracy. SEO & Performance Optimization • Optimize content for search engines without compromising brand voice. • Track content performance and suggest improvements based on analytics. Required Skills & Qualifications Must-Have: • Bachelor’s degree in English, Journalism, Communications, Marketing, or related field. • 8+ years of professional writing experience (preferably in B2B, ITES, or enterprise technology sectors). • Exceptional writing, editing, and proofreading skills in business English. • Proven ability to write for executive audiences. • Familiarity with contact center trends, outsourcing models, and industry-specific challenges. • Strong understanding of SEO and digital content best practices. Nice-to-Have: • Experience creating scripts for corporate videos, webinars, or podcasts. • Knowledge of marketing platforms (Freshsales, LinkedIn Inmail). • Ability to manage multiple projects with tight deadlines. Key Competencies • Strategic thinking & business storytelling. • Research & analytical mindset. • Attention to detail & brand consistency. • Adaptability across multiple content formats and tones. • Collaboration and stakeholder management skills