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3 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies–– that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omnichannel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press, including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Overview: Freshworks seeks an experienced Engineering Manager to lead a growing team of Engineers that builds and scales one of our many products. As a technical leader, you own the engineering vision and oversee the technical standards your team thrives on. As a manager of engineers, you coach and develop our promising, young talent and ensure their collective energy is applied effectively and efficiently to accomplish not only the organizational goals, but also their individual career goals. An accomplished record as an individual contributor and experience managing an engineering team is expected to fill these shoes. Responsibilities: ● Own the development practices and standards for your team ● Own the technical architecture, drive engineering design and shoulder critical decisions ● Understand, prioritize and deliver the feature roadmap while chipping away at the technical debt ● Work effectively with a cross-functional team of product managers, designers, developers and QA ● Own the communication of the team’s progress and perception of the team itself ● Collaborate with the Support team to keep track of and triage technical issues and track them through to resolution ● Collaborate with Talent Acquisition to drive sourcing, screening, interviewing and recruitment of the right talent for your team ● Continuously improve the productivity of your team by identifying investments in technology, process and continuous delivery ● Own the morale of your team, unblock them at critical junctures, break ties in a timely manner ● Own the careers of your team members, deliver regular and timely feedback, represent your team for annual reviews and reward your performers Qualifications ● Education: Bachelor's Degree in the technical field OR equivalent work experience ● A minimum of 10 years of relevant professional work experience ● A minimum of 3 years of experience in managing a high performing engineering team ● A minimum of 6 years of object-oriented software development experience as an individual contributor ● Experience developing software in a commercial software product development environment ● A polyglot in programming languages with the ability to learn new technologies as the need arises ● Experience building large-scale performance services ● Experience leading teams that built software products fo Additional Information At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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5 - 8 years

0 Lacs

Chennai, Tamil Nadu, India

On-site

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Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM). Freshworks’ cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services. Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship. Job Description Lead - Integrated Marketing (Virtual Events) Are you passionate about creating seamless, high-impact virtual events? Do you thrive in a fast-paced, dynamic environment? Freshworks is looking for a Virtual Events Lead to drive the logistics, execution, and innovation behind our virtual experiences. If you love orchestrating engaging virtual events that captivate audiences, this is the role for you! What you’ll do: Own the virtual event process: Manage the intake of event requests, keep the virtual event calendar current, and ensure seamless communication with stakeholders. Design impactful landing pages: Craft compelling, conversion-optimized event landing pages that grab attention and drive registrations. Set the stage for success: Create dynamic live and simulated virtual events that reflect our brand and enhance audience engagement. Master the tech and logistics: Ensure smooth operations by setting up webinar platforms, running tests, managing registrations, and troubleshooting in real time. Boost event visibility: Partner with our email center of excellence to promote our virtual events through targeted email campaigns and integrated marketing strategies. Deliver an engaging experience: Enable speakers on the platform, moderate Q&A, chat, and interact with attendees through polls and surveys to maximize engagement. Measure, learn & improve: Track performance metrics, analyze attendee engagement, and optimize future events for better results. Success Metrics (KPIs): Registration & attendance growth: Drive higher sign-ups and maximize participation. Audience engagement: Track interaction levels, live participation, and attendee feedback. Operational excellence: Continuously refine processes to enhance event execution efficiency. Qualifications What You Should Bring to the Table: Project management rockstar: You’re a pro at juggling multiple events, keeping stakeholders aligned, and ensuring deadlines are met. Collaboration champion: You thrive in a cross-functional environment, working with marketing, sales, and web teams to make events successful. Tech-savvy builder: Experience with webinar platforms (Zoom, Goldcast), website CMS tools (Contentful), and marketing automation platforms (Marketo, HubSpot, Salesforce). Detail-oriented and precise: You spot and fix issues before they happen, ensuring flawless execution across all event elements. Process innovator: You’re always looking for ways to improve workflows, automate processes, and enhance efficiency. Data-driven decision maker: You use analytics to optimize event performance, track success, and continuously improve audience engagement. Adaptable & agile: You thrive in a fast-moving environment and are comfortable evolving with changing priorities. Additional Information We provide enterprise-grade service software without the complexity, helping to deliver exceptional customer and employee experiences. Join our team to shape the future of virtual events and bring fresh, engaging experiences to life! Ready to make an impact? Apply now and help us revolutionize virtual experiences! At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

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6 - 7 years

0 Lacs

Mumbai, Maharashtra, India

On-site

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Hello Connections, We are seeking a highly motivated and experienced Business Development Manager (BDM) with a strong background in IT staffing and resource deployment. The ideal candidate will have hands-on experience in acquiring clients for deploying IT professionals such as Database Administrators, Business Analysts, Service Delivery, Developers, QA Engineers, Support Engineers, and more across contract and full-time engagements. 🔹 Experience: 6-7 Years🔹 Payroll Company: Simple Logic IT Pvt Ltd.🔹 Budget: Based on current CTC🔹 Location: Vikhroli East🔹 Notice Period: Immediate joiners preferred/30 Days/90 Days Role Overview:We are looking for a sales professional with 6+ years of experience in IT services. The role involves: Identify and connect with potential clients across industries (IT, BFSI, Pharma, Logistics, etc.) for staffing solutions.Understand and analyze client requirements for various IT roles including but not limited to Database Administrators (DBAs), Business Analysts (BA), Service Delivery Managers (SDM), Developers (Java, .NET, Full Stack, Frontend), QA/Test Engineers, Support & IT Helpdesk, DevOps Engineers, Cloud Engineers, Project Managers, Scrum Masters, etc. Coordinate with the recruitment team to ensure timely delivery of profiles and smooth onboarding of resources.Meet monthly and quarterly sales/revenue targets through new business development and account expansion.Pitch staffing and resourcing models (contract, contract-to-hire, permanent) effectively.Generate and qualify leads via phone calls, emails, LinkedIn, and industry events.Set up meetings with clients and understand their business needs.Develop effective sales plans and strategies to achieve revenue targets.Negotiate contracts and close deals to meet or exceed targets.Act as the primary point of contact for client communication and post-sales support.Ensure customer satisfaction and identify upselling/cross-selling opportunities.Work closely with internal teams like TA, marketing, product, and operations to deliver client solutions.Proven track record in B2B/B2C sales or business development.Excellent communication, negotiation, and presentation skills.Familiarity with CRM tools like HubSpot CRM, Salesforce, Zoho CRM, Freshsales (by Freshworks), Pipedrive, Microsoft Dynamics 365, LinkedIn Sales Navigator and Microsoft Office Suite.Self-motivated, result-oriented, and able to work independently. Key Skills:✅ IT services sales experience.✅ Strong communication & negotiation skills.✅ Good understanding of B2B Sales, cloud, software & infrastructure solutions.✅ Familiarity with CRM tools and LinkedIn. Preferred Qualifications:Bachelor’s/Master’s degree in Business Administration, Marketing, or a related field.Experience in IT services, SaaS, consulting, or relevant industries is a plus. If you're interested, let me know. Looking forward to connecting! Interested ones can reach us at bharti.pawar@simplelogic.in or 8655751147

Posted 2 months ago

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2 - 4 years

2 - 6 Lacs

Pune, Mumbai (All Areas)

Work from Office

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Role & responsibilities - Cold calling; making multiple outbound calls to potential partners Research potential leads from business directories, web searches, or digital resources. Building business relationships with current and potential partners Giving App Demos, creating informative presentations; presenting and delivering information to potential partners at meetings and conferences Maintaining a database of prospective partner information. Regularly updating Sales CRM (Freshsales) Onboarding Sports facilities Being responsible for 100-150 Partner venues in a region Growing the number of transactions for these partner venues through innovative ideas and execution Maintaining Correctness of Information : Venue listing details like address, slot price and availability to avoid cancellations and bad player experience Building business relationships with current and potential partners Daily interaction with partners to understand their needs and offering solutions and support Collaborating with sales and leadership to secure, retain, and grow the number of partners Understand the technology & products; give demos to partners Creating informative presentations; Presenting and delivering information to potential partners at meetings and conferences Maintaining a database of existing partners with their latest updates Identifying, qualifying, and securing business/partnership opportunities Closing deals and working with partners through closing pro Contact Person- 8879977717 , 8178679322

Posted 3 months ago

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