Presales Executive

Job Description

Position : Presales Executive Location : Pune Key Responsibilities: ???? Pre-Sales Activities: ? Calling and understanding the client's business needs, pain points, and objectives ? ? Present tailored product demos showcasing WappBiz’s features and benefits. ? Collaborate with the sales team to convert marketing-qualified leads (MQLs) into sales-qualified leads (SQLs). ? Respond to product-related queries and RFPs with compelling proposals. ? Maintain CRM hygiene by logging interactions, call notes, and next steps. ???? Onboarding & Customer Success: ? Manage end-to-end onboarding for new clients – from account setup to training. ? Assist in API integrations or coordinate with tech support if needed. ? Provide product walkthroughs and documentation to ensure smooth adoption. ? Collect feedback to continuously improve the onboarding experience. ? Act as the voice of the customer to internal teams (tech, sales, support). ???? Cross-Functional Collaboration: ? Coordinate with the product, tech, and support teams to deliver on client expectations. ? Work closely with marketing to provide feedback on client pain points and feature requests. Ideal Candidate Profile: ? Strong communication and presentation skills – both written and verbal. ? Tech-savvy with a basic understanding of APIs, CRM tools, and digital marketing workflows. ? Problem-solver mindset with a customer-first approach. ? Prior experience in WhatsApp Marketing, CRM, MarTech, or SaaS tools is a strong plus. Tools You'll Use: ? CRM (e.g., Freshsales, HubSpot, Odoo) ? Zoom/Google Meet for demos ? WhatsApp Business API ? Google Workspace (Docs, Sheets, Slides) Why Join Us? ? Be part of a fast-growing SaaS platform backed by a passionate tech team. ? Opportunity to grow into a Customer Success or Sales Enablement role. ? Work with exciting brands across industries like real estate, healthcare, and retail. ? Collaborative, learning-first culture with a focus on innovation. Job Types: Full-time, Fresher Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Compensation Package: Performance bonus Schedule: Day shift Work Location: Remote