Inside Sales Representative

Job Overview:

Key Roles & Responsibilities

• Conduct

  outbound prospecting

  via strategic & directional cold outreach, emails, LinkedIn, and campaigns
• Respond to and qualify

  inbound leads

  from marketing efforts and Salesforce AppExchange listings
• Manage and update

  CRM (Salesforce)

  with lead activity, contact details, and communication notes
• Book qualified meetings for Account Managers, Sales or Solution Consultants
• Collaborate with Marketing to tailor messaging and content to industry verticals
• Maintain a strong understanding of Salesforce products, industry use cases, and partner value proposition
• Meet daily, weekly, and monthly

  activity metrics

  (outreach, emails, connections, meetings set)
• Generate regular reports on lead funnel, conversion rates, and opportunity handoffs
• Gather and share market intelligence, prospect pain points, and competitive insights

Key Performance Indicators:

1. Sales Outreach span & yield per day
2. Marketing qualified leads per month, Sales Qualified Leads per month
3. Solutioning effectiveness
4. Prospects meetings 
5. Lead to opportunity conversion rate
6. Opportunity pipeline value sourced
7. CRM hygiene and data accuracy
8. Average lead response time

Desired Skill Set

• Strong verbal and written

  communication

  and

  presentation skills

• Knowledge of

  Salesforce CRM

  is a plus
• Experience with

  SaaS / Cloud product selling

  , ideally in CRM, ERP, or related domains
• Ability to understand and articulate

  business processes

  and how Salesforce solves them
• High emotional intelligence (EQ) and the ability to

  build rapport quickly

• Self-driven and target-oriented
• Exposure to

  Salesforce industry verticals

  (e.g., manufacturing, BFSI, retail, public sector) is a plus
• Bachelor's degree in IT, Business, Marketing, or related field (MBA preferred but not mandatory)