Inside Sales Executive

This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues. Key Responsibilities 1. Prospecting & Lead Generation Identify and research potential SME clients through online platforms, inbound inquiries, marketing campaigns, and social/professional networks (especially LinkedIn). Build and manage a qualified sales pipeline to drive consistent business growth. Utilize LinkedIn Sales Navigator and other tools for outreach and lead generation. Maintain accurate, real-time CRM records of all prospect interactions. 2. Customer Engagement Initiate outbound communications (calls, emails, messages) to engage prospective clients. Conduct compelling virtual product demos and presentations tailored to business needs. Understand client challenges and position solutions that align with their goals. 3. Sales Conversion Qualify leads and identify decision-makers within target organizations. Articulate product value, pricing, and benefits clearly to influence decision-making. Address objections, negotiate terms, and close sales effectively. 4. Collaboration Work with the marketing team to align campaigns with on-ground sales strategies. 5. Performance & Reporting Consistently meet or exceed monthly and quarterly sales KPIs. Prepare and share regular reports on outreach, pipeline status, and revenue forecasts. 6. Post-Sales Support Ensure smooth onboarding of new clients in collaboration with customer success teams. Provide initial support and address post-sale inquiries to ensure satisfaction and retention. Qualifications 2+ years of experience in inside sales, preferably in CPaaS, SaaS, or AI-based technology domains. Strong exposure to Indian SME/B2B markets. Excellent verbal and written communication skills. Proficient in objection handling, consultative selling, and closing. Hands-on experience with Zoho CRM. Strong LinkedIn networking and lead generation skills. Self-driven, target-oriented, and a quick learner with a growth mindset. Bachelor's degree in Business, Marketing, or related field; MBA is a plus. What We Offer Competitive base salary + attractive performance-based commissions. Learning & development opportunities in cutting-edge AI and CPaaS technologies. Collaborative, energetic work environment with growth-focused culture. Exposure to industry-leading clients and innovative product portfolio. Show more Show less