Company Description Fonada, a unit of Shivtel Communications Pvt. Ltd., revolutionizes business communication through next-gen CPaaS solutions. We offer cloud telephony services such as Dialer Software, Cloud Call Centers, SMS & RCS, IVRs, and Automated Outbound Calling software. Serving over 400 businesses in various sectors, Fonada enhances communication and operational efficiency. Our commitment to security and reliability ensures a trustworthy platform for our clients. Join us in transforming global contact center solutions and delivering exceptional customer experiences. Role Description This is an internship role for a Corporate Sales Manager located on-site in the Mumbai Metropolitan Region. The Corporate Sales Manager will be responsible for generating leads, managing accounts, and driving sales operations. Day-to-day tasks include identifying potential clients, building and maintaining client relationships, and ensuring customer satisfaction. Qualifications Skills in Lead Generation and Sales Experience in Account Management and Sales Operations Strong Customer Service skills Excellent communication and interpersonal skills Ability to work independently and in a team environment Previous experience in a sales or customer service role is a plus Bachelor's degree in Business, Marketing, or related field preferred Show more Show less
This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues. Key Responsibilities 1. Prospecting & Lead Generation Identify and research potential SME clients through online platforms, inbound inquiries, marketing campaigns, and social/professional networks (especially LinkedIn). Build and manage a qualified sales pipeline to drive consistent business growth. Utilize LinkedIn Sales Navigator and other tools for outreach and lead generation. Maintain accurate, real-time CRM records of all prospect interactions. 2. Customer Engagement Initiate outbound communications (calls, emails, messages) to engage prospective clients. Conduct compelling virtual product demos and presentations tailored to business needs. Understand client challenges and position solutions that align with their goals. 3. Sales Conversion Qualify leads and identify decision-makers within target organizations. Articulate product value, pricing, and benefits clearly to influence decision-making. Address objections, negotiate terms, and close sales effectively. 4. Collaboration Work with the marketing team to align campaigns with on-ground sales strategies. 5. Performance & Reporting Consistently meet or exceed monthly and quarterly sales KPIs. Prepare and share regular reports on outreach, pipeline status, and revenue forecasts. 6. Post-Sales Support Ensure smooth onboarding of new clients in collaboration with customer success teams. Provide initial support and address post-sale inquiries to ensure satisfaction and retention. Qualifications 2+ years of experience in inside sales, preferably in CPaaS, SaaS, or AI-based technology domains. Strong exposure to Indian SME/B2B markets. Excellent verbal and written communication skills. Proficient in objection handling, consultative selling, and closing. Hands-on experience with Zoho CRM. Strong LinkedIn networking and lead generation skills. Self-driven, target-oriented, and a quick learner with a growth mindset. Bachelor's degree in Business, Marketing, or related field; MBA is a plus. What We Offer Competitive base salary + attractive performance-based commissions. Learning & development opportunities in cutting-edge AI and CPaaS technologies. Collaborative, energetic work environment with growth-focused culture. Exposure to industry-leading clients and innovative product portfolio. Show more Show less
Role Title: Enterprise Account Manager Role Vertical: Sales Years of Experience: 1 to 5 years Base Location: Bengaluru, Noida, Mumbai Industry: Telecom Preferred Industry: Open Minimum Qualification: Graduate / MBA ** We will prefer candidates having experience in CPaaS industry** Responsibilities: · Manage sales funnel from lead generation to PO execution · Work with SD to build pipeline, while also generating your own pipeline · Establish, develop and grow your pipeline online · Focus on understanding an organizations business driver, challenges, pain points, and how Panayas solution map to these · Facilitate internal resources necessary to further the sales cycle such as Executives, Presales, Sales Development, Product Management, Marketing etc. · Ability to run product demonstration online and offline · Achieve quarterly targets and other KPI metrics · Follow a well-defined qualification process, sales motion and closing process · Travel for training, trade shows, meetings is require Required Qualifications & Skills · Min. 2+ years of demonstrable track record of success within new Business Generation, SME and Enterprise Sales, including self-generated outbound leads within the Enterprise space · Experience within the SaaS market/or Enterprise Software · Thorough understanding of the sales 2.x process and ability to navigate the sales cycles effectively · Knowledge About IVR, OBD, SMPP, C2C, VOIP products are must. · Outstanding online presentation and demonstration skills · Excellent listening, communication, verbal, and written skills · Able to adapt to a constantly changing environment; flexible to work extended hours during peak periods if needed · Self-motivated, persistent and dependable is a must. · Good understading of Voice & SMS industry - · Hunting role in large accounts (with inbound leads support for Small Business). · Key Focus on hunting new Logos - Good Connect with the CXO level from Fintech, BFSI, Ecomm, Retail industry. · Need to have good communication skill (preferrably south languages such as Kannada & Tamil is a plus) · Handling CXO level conversations and pitching our product to them
Company Description Fonada, a unit of Shivtel Communications Pvt. Ltd., is a leading provider of next-gen cloud telephony solutions. We revolutionize business communications with services such as Dialer Software, Cloud Call Centers, SMS & RCS, IVRs, Outbound Dialing (OBD), and Automated Outbound Calling software. Serving over 400 businesses across various industries, Fonada focuses on innovation, customer-centric approaches, and robust security to enhance operational efficiency and customer satisfaction. Join us in reshaping the future of communications with our reliable and transformative solutions. Role Description This is a full-time on-site role for an Inside Sales Manager, located in Noida. The Inside Sales Manager will be responsible for generating leads, managing accounts, achieving sales targets, and ensuring customer satisfaction. Daily tasks include developing and implementing strategies for lead generation, following up with potential clients, maintaining customer relationships, and contributing to the growth and success of the sales team. Qualifications Skills in Inside Sales, Lead Generation, and Sales Experience in Account Management and ensuring Customer Satisfaction Excellent communication and interpersonal skills Ability to work independently and as part of a team Bachelor's degree in Business, Marketing, or a related field Experience in the telecommunications industry is a plus
Company Description Fonada, a unit of Shivtel Communications Pvt. Ltd., empowers businesses with innovative cloud telephony solutions. Specializing in CPaaS services, Fonada provides comprehensive offerings like Dialer Software, Cloud Call Centers, SMS & RCS, IVRs, and more. With over 400+ clients across various sectors, including Banking, E-commerce, Healthcare, and Retail, Fonada enhances communication and operational efficiency. The company prioritizes security and reliability, ensuring a safe platform for data and communications. Role Description This is a full-time, on-site role for an Inside Sales Executive located in Noida. The Inside Sales Executive will be responsible for daily tasks such as lead generation, managing customer inquiries, and maintaining customer relationships. The role also involves communicating effectively with potential clients, developing sales strategies, and achieving sales targets. Qualifications Experience in Inside Sales and Lead Generation Strong Communication and Customer Service skills Proven Sales skills Excellent interpersonal skills and a team-oriented mindset Ability to develop and maintain positive client relationships Bachelor's degree in Business, Marketing, or a related field is a plus Previous experience in the telecommunications industry is beneficial
Role Title: Inside Sales Role Vertical: Sales Years of Experience: 2+ years Base Location: Noida Sector 125 Industry: Telecom Preferred Industry: Open Minimum Qualification: Graduate / MBA Salary Range: 5 to 7 LPA This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues. Key Responsibilities 1. Prospecting & Lead Generation Identify and research potential SME clients through online platforms, inbound inquiries, marketing campaigns, and social/professional networks (especially LinkedIn). Build and manage a qualified sales pipeline to drive consistent business growth. Utilize LinkedIn Sales Navigator and other tools for outreach and lead generation. Maintain accurate, real-time CRM records of all prospect interactions. 2. Customer Engagement Initiate outbound communications (calls, emails, messages) to engage prospective clients. Conduct compelling virtual product demos and presentations tailored to business needs. Understand client challenges and position solutions that align with their goals. 3. Sales Conversion Qualify leads and identify decision-makers within target organizations. Articulate product value, pricing, and benefits clearly to influence decision-making. Address objections, negotiate terms, and close sales effectively. 4. Collaboration Work with the marketing team to align campaigns with on-ground sales strategies. 5. Performance & Reporting Consistently meet or exceed monthly and quarterly sales KPIs. Prepare and share regular reports on outreach, pipeline status, and revenue forecasts. 6. Post-Sales Support Ensure smooth onboarding of new clients in collaboration with customer success teams. Provide initial support and address post-sale inquiries to ensure satisfaction and retention. Qualifications 2+ years of experience in inside sales, preferably in CPaaS, SaaS, or AI-based technology domains. Strong exposure to Indian SME/B2B markets. Excellent verbal and written communication skills. Proficient in objection handling, consultative selling, and closing. Hands-on experience with Zoho CRM. Strong LinkedIn networking and lead generation skills. Self-driven, target-oriented, and a quick learner with a growth mindset. Bachelor's degree in Business, Marketing, or related field; MBA is a plus. What We Offer Competitive base salary + attractive performance-based commissions. Learning & development opportunities in cutting-edge AI and CPaaS technologies. Collaborative, energetic work environment with growth-focused culture. Exposure to industry-leading clients and innovative product portfolio.
Role Title: Full Stack Developer Role Vertical: Technical Years of Experience: 3+ years Base Location: Sector-125, Noida Industry: Telecom Preferred Industry: Open Minimum Qualification: Graduate/Master’s in Computer Science or Data Science Job Overview: We are looking for a skilled and enthusiastic Full Stack Developer with strong expertise in Python (Django/Flask/FastAPI) on the backend and proficiency in modern frontend technologies. You will be responsible for designing, developing, and maintaining scalable web applications from conception to deployment. KEY DELIVERABLES/ RESPONSIBILITIES · Develop and maintain web applications using Python frameworks like Django , Flask , or FastAPI . · Build responsive user interfaces using React.js , Angular , or Vue.js . · Design and manage RESTful APIs. · Integrate front-end components with server-side logic. · Write clean, reusable, and testable code. · Troubleshoot, debug, and upgrade existing applications. · Work with databases such as PostgreSQL , MySQL , or MongoDB . · Collaborate with UI/UX designers, DevOps engineers, and other developers to deliver high-quality products. · Ensure performance, security, and scalability of applications. Required Skills & Qualifications: · Strong proficiency in Python and web frameworks (Django/Flask/FastAPI). · Solid understanding of HTML5, CSS3, JavaScript, and one or more modern JavaScript frameworks (React.js preferred). · Experience with relational and/or NoSQL databases. · Familiarity with version control systems like Git. · Understanding of RESTful APIs and asynchronous request handling. · Experience with containerization tools like Docker is a plus. · Knowledge of cloud platforms (AWS/GCP/Azure) is a bonus. Preferred Qualifications: · Bachelor's degree in Computer Science, Engineering, or related field. · Familiarity with CI/CD pipelines. · Prior experience working in agile development environments. What We Offer: · Opportunity to work on cutting-edge technologies. · Friendly and collaborative team environment. · Flexible working hours · Learning and growth opportunities.
Position: Assistant Manager Enterprise Sales Location: Bengaluru, Karnataka, India Industry: CPaaS | Gen-AI Chatbots | Voicebots Experience: 25 Years in B2B/Enterprise Sales Reports To: Regional Sales Manager - South Employment Type: Full-time About the Company We are a fast-growing Communications Platform as a Service (CPaaS) company offering cutting-edge solutions in Messaging, Voice, Gen-AI powered Chatbots, and Voicebots. Our solutions are empowering over 100+ brands to automate customer interactions and enhance digital engagement across industries. Role Overview We are looking for a dynamic and results-driven Assistant Manager Enterprise Sales to drive B2B sales of our CPaaS and AI-powered solutions. This is a field-sales role that requires regular in-person meetings with prospective enterprise clients for business development, solution presentation, and deal closures. Key Responsibilities Identify, prospect, and acquire new enterprise clients across industries such as BFSI, Healthcare, EdTech, E-commerce, Retail, etc. Conduct field visits to CXOs, IT heads, and Digital Transformation teams of prospective clients. Pitch CPaaS offerings (SMS, Voice, WhatsApp, RCS APIs) and Gen-AI Chatbot/Voicebot solutions. Conduct product demos and consultative presentations to address customer pain points. Build and manage a healthy sales pipeline and update CRM regularly. Negotiate and close deals while coordinating with pre-sales and solutioning teams. Ensure timely documentation, onboarding, and account handover to the customer success team. Required Skills & Experience 25 years of B2B or enterprise sales experience in SaaS/CPaaS/Cloud Communication/IT solutions. Must have experience in field sales and client-facing meetings . Strong communication, presentation, and negotiation skills. Ability to understand customer needs and map them to technical solutions. Self-motivated, target-driven, and able to work independently with minimal supervision. Preferred Qualifications Bachelor&aposs degree in Engineering, Business, or related field. Exposure to AI-driven communication platforms or enterprise messaging/voice APIs is a plus. What We Offer Competitive salary + performance-based incentives. Travel reimbursements for field visits. Opportunities to work with innovative Gen-AI communication products. Fast-paced and collaborative work environment. Note: This role requires regular field visits within your assigned territory. Applicants unwilling to travel for in-person client meetings need not apply. Show more Show less
Role Title: Backend Engineer (Python) / Sr. Backend Engineer (Python) / Lead Backend Engineer (Python) Role Vertical: Technical Years of Experience: 5 to 9 Years / 10 to 15 Years / 15 to 25 Years Base Location: Noida Sector 125 Industry: Telecom Preferred Industry: Open Minimum Qualification: Master’s degree in computer science , / MCA, Number Of Opening: 3 **Job Overview**: You’ll architect and build the core rails of a multi-channel messaging platform: ingest → preprocess → queue → dispatch → deliver → observe, at millions of messages/hour, across WhatsApp (Meta), Google RCS, and SMS operators. Responsibilities: · Design & build microservices for message ingestion, validation/preprocessing, enrichment, routing, dispatch, delivery receipts, and retries. · Concurrency at scale: implement multi-process/async workers; tune throughput, back-pressure, and graceful shedding. · Queueing & orchestration: model queues, exchanges, routing keys, DLQs, TTLs, idempotency tokens in RabbitMQ (bonus: Kafka familiarity). · Channel adapters: production-grade connectors for WhatsApp Cloud API, Google RCS Business Messaging, SMPP/operator REST; handle webhooks, HSM/template policies, rate limits, and error taxonomies. · Reliability patterns: implement at-least-once semantics, retry with jitter, outbox/inbox patterns, dedupe, and exactly-once where feasible. · Observability: structured logging, tracing (OpenTelemetry), metrics (Prometheus), SLOs, red/black dashboards, and alerting. · Data & storage: design schemas for message states, audit trails, and compliance logs (Postgres); scalable analytics/time-series (e.g., ClickHouse/Timescale). · Security & compliance: secrets management, key rotation, PII handling, and alignment with TRAI/DLT & operator policies. · CI/CD & DevEx: Docker images, K8s manifests/Helm, GitHub Actions, canary/blue-green, migration discipline. · Performance ownership: load testing, capacity planning, cost/throughput tuning. Required Qualifications & Skills · Language: Python 3.11+ (asyncio), FastAPI, Pydantic, aiohttp/httpx, uvicorn/gunicorn · Workers/Queues: RabbitMQ (mandatory), Celery/Dramatiq/Arq (your call), Redis (caching/locks) · Data: Postgres (+ SQL expertise), ClickHouse/Timescale (nice-to-have) · Cloud & Ops: Docker, Kubernetes, Helm, Prometheus/Grafana, OpenTelemetry · Protocols: Webhooks, REST, SMPP, OAuth/JWT, WebSockets (optional) · Open to Go candidates with strong concurrency + RabbitMQ; or Rust for high-perf dispatchers. But Python is preferred for velocity and our current stack. Must-have qualifications · 5 –10 years backend experience; 3+ years in Python in production microservices. · Proven high-throughput systems experience (≥50k msgs/min or equivalent event workloads). · Deep knowledge of queues (RabbitMQ): exchanges, bindings, nack/requeue patterns, DLQ/TTL, priority queues. · Strong async + multiprocessing fundamentals; profiling & tuning (CPU vs I/O bound). · API design/maintenance at scale; webhook reliability (retries, signatures). · Solid DB design, query tuning, and idempotency strategies. · Observability mindset: traces, metrics, structured logs; incident response. · Nice-to-have · WhatsApp Cloud API / RBM (RCS) / SMPP operator integrations in production. · Rate-limiting algorithms (token/leaky bucket), distributed locks, and scheduler design. · Experience with Kafka, NATS, or ClickHouse. · Familiarity with TRAI DLT template flows & messaging compliance in India.
Role Title: Inside Sales Role Vertical: Sales Years of Experience: 2+ years Base Location: Noida Sector 125 Industry: AI, CPaaS & SaaS Preferred Industry: Open Minimum Qualification: Graduate / MBA Salary Range: 5 to 7 LPA This candidate will be responsible for prospecting, qualifying, and generating new sales opportunities. In order to be successful in this role and meet or exceed quota, this candidate should feel comfortable communicating with prospects via phone and email who are discovered through a variety of avenues. Key Responsibilities 1. Prospecting & Lead Generation Identify and research potential SME clients through online platforms, inbound inquiries, marketing campaigns, and social/professional networks (especially LinkedIn). Build and manage a qualified sales pipeline to drive consistent business growth. Utilize LinkedIn Sales Navigator and other tools for outreach and lead generation. Maintain accurate, real-time CRM records of all prospect interactions. 2. Customer Engagement Initiate outbound communications (calls, emails, messages) to engage prospective clients. Conduct compelling virtual product demos and presentations tailored to business needs. Understand client challenges and position solutions that align with their goals. 3. Sales Conversion Qualify leads and identify decision-makers within target organizations. Articulate product value, pricing, and benefits clearly to influence decision-making. Address objections, negotiate terms, and close sales effectively. 4. Collaboration Work with the marketing team to align campaigns with on-ground sales strategies. 5. Performance & Reporting Consistently meet or exceed monthly and quarterly sales KPIs. Prepare and share regular reports on outreach, pipeline status, and revenue forecasts. 6. Post-Sales Support Ensure smooth onboarding of new clients in collaboration with customer success teams. Provide initial support and address post-sale inquiries to ensure satisfaction and retention. Qualifications 2+ years of experience in inside sales, preferably in CPaaS, SaaS, or AI-based technology domains. Strong exposure to Indian SME/B2B markets. Excellent verbal and written communication skills. Proficient in objection handling, consultative selling, and closing. Hands-on experience with Zoho CRM. Strong LinkedIn networking and lead generation skills. Self-driven, target-oriented, and a quick learner with a growth mindset. Bachelor's degree in Business, Marketing, or related field; MBA is a plus. What We Offer Competitive base salary + attractive performance-based commissions. Learning & development opportunities in cutting-edge AI and CPaaS technologies. Collaborative, energetic work environment with growth-focused culture. Exposure to industry-leading clients and innovative product portfolio.
Position: Assistant Manager - Enterprise Sales Location: Noida Sector 125 Industry: CPaaS | Gen-AI Chatbots | Voicebots Experience: 4 –10 Years in B2B/Enterprise Sales Reports To: Regional Sales Manager - South Employment Type: Full-time About the Company We are a fast-growing Communications Platform as a Service (CPaaS) company offering cutting-edge solutions in Messaging, Voice, Gen-AI powered Chatbots, and Voicebots. Our solutions are empowering over 100+ brands to automate customer interactions and enhance digital engagement across industries. Role Overview We are looking for a dynamic and results-driven Assistant Manager – Enterprise Sales to drive B2B sales of our CPaaS and AI-powered solutions. This is a field-sales role that requires regular in-person meetings with prospective enterprise clients for business development, solution presentation, and deal closures. Key Responsibilities · Identify, prospect, and acquire new enterprise clients across industries such as BFSI, Healthcare, EdTech, E-commerce, Retail, etc. · Conduct field visits to CXOs, IT heads, and Digital Transformation teams of prospective clients. · Pitch CPaaS offerings (SMS, Voice, WhatsApp, RCS APIs) and Gen-AI Chatbot/Voicebot solutions. · Conduct product demos and consultative presentations to address customer pain points. · Build and manage a healthy sales pipeline and update CRM regularly. · Negotiate and close deals while coordinating with pre-sales and solutioning teams. · Ensure timely documentation, onboarding, and account handover to the customer success team. Required Skills & Experience 2–5 years of B2B or enterprise sales experience in SaaS/CPaaS/Cloud Communication/IT solutions. Must have experience in field sales and client-facing meetings . Strong communication, presentation, and negotiation skills. Ability to understand customer needs and map them to technical solutions. Self-motivated, target-driven, and able to work independently with minimal supervision. Preferred Qualifications Bachelor's degree in Engineering, Business, or related field. Exposure to AI-driven communication platforms or enterprise messaging/voice APIs is a plus. What We Offer Competitive salary + performance-based incentives. Travel reimbursements for field visits. Opportunities to work with innovative Gen-AI communication products. Fast-paced and collaborative work environment. Note: This role requires regular field visits within your assigned territory. Applicants unwilling to travel for in-person client meetings need not apply.