India People Operations Lead

12 years

3 - 6 Lacs

Posted:16 hours ago| Platform: GlassDoor logo

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On-site

Job Type

Full Time

Job Description

Join one of the nation’s leading and most impactful health care performance improvement companies. Over the years, Health Catalyst has achieved and documented clinical, operational, and financial improvements for many of the nation’s leading healthcare organizations. We are also increasingly serving international markets. Our mission is to be the catalyst for massive, measurable, data-informed healthcare improvement through:
  • Data: integrate data in a flexible, open & scalable platform to power healthcare’s digital transformation
  • Analytics: deliver analytic applications & services that generate insight on how to measurably improve
  • Expertise: provide clinical, financial & operational experts who enable & accelerate improvement
  • Engagement: attract, develop and retain world-class team members by being a best place to work
Job Title: Lead of People Operations – India
Location: Hyderabad
Reports to: Associate Chief People officer Role Type: Senior Leadership Role

Role Overview
The Lead of People Operations – India is a senior leadership role responsible for leading, scaling, and transforming People Operations across India. This role owns the full team member lifecycle, people governance, compliance, culture, and engagement, while driving operational excellence through process efficiency, automation, and data-driven decision-making.
As a strategic partner to leadership and a cultural steward for HCAT India, this role ensures People Operations is scalable, compliant, efficient, and deeply aligned with organizational values and business growth.

What you’ll own:
People Operations Team Leadership & Management
  • Lead, mentor, and develop the India People Operations team, fostering ownership, accountability, continuous learning, and alignment with HCAT values
  • Oversee team capacity planning, productivity tracking, service quality audits, and delivery excellence through goal setting, feedback, coaching and accountability
  • Translate strategic and leadership goals into clear operational goals and execution plans
Performance Management & Development
  • Support managers in holding team members accountable by supporting critical conversations, training, and coaching
  • Facilitate mid-cycle and annual performance reviews in partnership with managers
Leadership Engagement, US Leadership Team Visits & Squad Meetups
  • Oversee the design and execution leadership visits, squad meetups, and in-person engagement programs aligned with business priorities and culture themes
  • Ensure successful execution of visits including overseeing planning, logistics, stakeholder coordination, and on-ground execution
  • Curate and carryout high-impact workshops, learning sessions, and collaboration forums and act as cultural ambassador
Team member Engagement & Experience
  • In partnership with US People Operations team create and execute annual engagement calendar aligned with organizational values and attributes that strengthen belonging and collaboration
  • Conduct regular connects with managers and team members to surface engagement needs, understand strategic intiatives and act on feedback
Policy, Compliance & Governance
  • Lead the design, rollout, refresh, and governance of people policies in line with Indian labor laws and global standards including training for managers and team members
  • Oversee statutory compliance across payroll inputs, benefits administration, filings, and audits
  • Ensure strong documentation, record-keeping, and risk mitigation practices
POSH Compliance
  • Oversee the constitution, training, and governance of the Internal Complaints Committee (ICC)
  • Ensure team member awareness, ICC certifications, and statutory training compliance
  • Partner with the ICC to manage complaints with sensitivity, confidentiality, and compliance
  • Ensure timely statutory reporting and documentation

Onboarding & Offboarding
  • Oversee full onboarding process including completion of 30-60-90 day check-ins to support successful assimilation
  • Oversee offboarding, including exit interviews, notice/severance coordination, payroll inputs, and knowledge transfer

Internship & Early Careers
  • Lead internship and early career programs, onboarding, engagement, and evaluation
  • Drive structured assessments and conversions to full-time roles
  • Build sustainable early talent pipelines through partnerships

Employer Branding & Recognition
  • Lead employer branding through storytelling, workshops, and culture campaigns
  • Own submissions, audits, and recognitions for external awards and certifications (e.g., GPTW, SHRM).
  • Partner with Marketing and Communications to amplify HCAT India’s people brand

Diversity, Equity, Inclusion & Belonging (DEIB)
  • Partner with affinity groups to design and deliver inclusion initiatives aligned with the annual People Ops calendar
  • Champion belonging programs and align India’s DEIB roadmap with global priorities

CSR & Social Impact
  • Lead India CSR initiatives in partnership with Foundations and external partners.
  • Build team member volunteerism opportunities to strengthen social impact including driving flagship programs such as Wish Tree and Barabari

Strategic HR, Workforce Planning and Compensation
  • Partner with leadership to anticipate workforce needs, design scalable org structures, and support talent strategies
  • Use people analytics to provide insights on attrition, engagement, productivity, and workforce health
  • Partner with compensation team to ensure competitive and sustainable compensation practices are in place and consistently applied

What you will bring to this role:
  • 12+ years of progressive experience in People Operations / HR leadership, preferably in technology or global organizations
  • Strong expertise in Indian labor laws, compliance, and people governance
  • Proven experience leading and scaling People Ops teams
  • Demonstrated success in driving process efficiency, automation, and HR technology adoption with measurable impact
  • Strong stakeholder management, analytical, and communication skills
  • Values-driven leader with a people-first, data-informed, and execution-focused mindset
  • Experience with compensation philosophy and planning
The above statements describe the general nature and level of work being performed in this job function. They are not intended to be an exhaustive list of all duties, and indeed additional responsibilities may be assigned by Health Catalyst.
Studies show that candidates from underrepresented groups are less likely to apply for roles if they don’t have 100% of the qualifications shown in the job posting. While each of our roles have core requirements, please thoughtfully consider your skills and experience and decide if you are interested in the position. If you feel you may be a good fit for the role, even if you don’t meet all of the qualifications, we hope you will apply. If you feel you are lacking the core requirements for this position, we encourage you to continue exploring our careers page for other roles for which you may be a better fit.
At Health Catalyst, we appreciate the opportunity to benefit from the diverse backgrounds and experiences of others. Because of our deep commitment to respect every individual, Health Catalyst is an equal opportunity employer.

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