Implementation Executive

Position

Implementation Executive

About JiBe:

JiBe is a cloud-based fully integrated ERP system for the Maritime industry. Our goal is to allow shipping companies to improve productivity, efficiency, and safety levels while reducing costs. JiBe ERP enables increased automation and streamlining processes, creating pre-defined workflows, and reducing the usage of email and paper.

Job Responsibilities

• Implementation:

  Escort new JiBe clients throughout the implementation process of JiBe procurement module and assume full responsibility for a successful implementation project.
• Form close relationships with clients’ key stakeholders to build lasting trust in the JiBe brand.
• Conduct detailed training sessions with the client management team.
• Configurating new clients’ JiBe procurement module.
• Coordinate with the support team for system maintenance, troubleshooting, and continuous improvement based on user feedback.
• Monitor the system’s performance and data integrity, adjusting as necessary to optimize procurement operations.

• Customer Success:

  Maintain a relationship with existing JiBe clients and make sure they are using the system to its full potential.
• Introduce new features to JiBe existing clients and help in the adoption process.

Qualifications and Skills

• You have a personal drive, take ownership, and work independently.
• Bachelor’s degree in business administration, Supply Chain Management, Information Systems, or related field.
• 5+ years of experience in leading end-to-end system implementations, including data population, configuration, and system testing. .
• Certification in project management methodologies such as PMP, PRINCE2, or Agile is preferred.
• Familiarity with system integrations, data imports, and exports between ERP systems and other databases.
• Ability to troubleshoot system bugs and work with IT and technical teams for resolution.
• Proficiency in using data management tools (such as Excel, SQL, or database management systems) to handle large volumes of procurement data.
• Proficient in project management tools such as MS Project, JIRA, Wrike, or equivalent.
• Strong organizational skills with the ability to handle multiple tasks, prioritize, and manage deadlines.
• Excellent communication and interpersonal skills to work across various departments and levels within the organization.
• Strong decision-making and problem-solving skills to address project challenges, manage stakeholder expectations, and resolve issues promptly.

Additional Qualifications

• Team player with good interpersonal and communication skills
• Analytical mindset with the ability to identify inefficiencies, propose improvements, and analyze project risks.
• Knowledge of process improvement methodologies such as Lean, Six Sigma, or Kaizen to streamline procurement operations.