Human Resources Manager

About Us -

Upriver is a fast-growing e-commerce growth company helping brands scale on marketplaces like Amazon, Flipkart, Blinkit, Zepto, and more. We’re building a dynamic team and are looking for an experienced HR Manager to lead and strengthen our people function.

Role Overview -

As the HR Manager, you will play a strategic and hands-on role in managing people operations, driving culture, and ensuring seamless HR practices across the organization. You will work closely with leadership and cross-functional teams to support business growth through strong HR processes.

Key Responsibilities -

• Talent Acquisition & Employer Branding
• End-to-end recruitment for all verticals (Creative, D2C, Sales, Operations, Marketplace, campus hiring, Social Media).
• Build strong employer branding to attract top talent.
• Partner with hiring managers and founders to design JD, evaluation, and interview processes.

HR Operations & Compliance -

• Oversee the complete employee lifecycle: onboarding, confirmation, transfers, exits.
• Maintain accurate HR records, HRMS updates, and compliance with labor laws.
• Manage payroll inputs, leaves, reimbursements, and statutory compliances (PF, ESI, gratuity).

Employee Engagement & Culture-

• Drive engagement initiatives: townhalls, fun activities, rewards & recognition.
• Build a positive and inclusive workplace culture.
• Conduct regular check-ins, feedback sessions, and grievance redressal.

Performance Management & Development -

• Implement KRA/KPI framework and appraisal process.
• Partner with leaders for performance improvement plans (PIP).
• Identify training needs and coordinate learning initiatives.

What We’re Looking For-

• 3–6 years of proven experience in HR (preferably in e-commerce/startup/agency environment). Strong knowledge of HR operations, compliances & labor laws.
• Hands-on experience with HRMS software (keka) and MS Excel.
• Excellent communication & interpersonal skills.
• Ability to handle employees across levels and drive culture.
• Smart, proactive, and able to work in a fast-paced environment.

Why Join Upriver?

• Be part of a young, growing, and energetic team.
• Work directly with founders and leadership.
• Exposure to fast-scaling e-commerce brands & dynamic work culture.
• Opportunity to take ownership and make a real impact.