Human Resources Business Partner

PolicyBazaar.com is India's leading digital insurance marketplace and one of the most valuable insur-tech companies globally. We started our journey in 2008; in 2018 we became just the third Unicorn in India and went public in 2021.

Policybazaar is at heart a data and technology company that has revolutionized the insurance market in India. We deploy cutting edge technology, use advanced data analytics and leverage AI/ML to offer customer centric products, optimised customer journeys, and ensure superior customer experience across the insurance value chain. We have had a major influence on how protection insurance products are bought in the country and are responsible for sourcing a significant portion of the market in Term and Health insurance.

In FY25, we sourced over 23.5K Crores of Premium and have been growing at ~44% CAGR for the last five years. We have 10cr+ registered users and have provided insurance to 2cr+ people. We have an industry leading 93% market share of the online aggregator market.

*Brands under the PB Fintech Umbrella*: Paisabazaar.com, Policybazaar For Business, PB Partners, Policybazaar Dubai, PB Pay, Docprime.

Job Descrip

RoleExperience- 2-5 Years

JOB Location - Gurugram

JOB Summary:

We are looking for a proactive and strategic HR Business Partner to join our Human Resources team. The ideal candidate will be adept at building strong stakeholder relationships, driving employee engagement, and delivering impactful HR solutions aligned with business goals. This role demands exceptional interpersonal skills, analytical capability, and a self-driven mindset to take ownership of HR initiatives from conception to execution.

Key Responsibilities:

1. Strategic Partnership & Stakeholder Management

• Act as a trusted advisor to business leaders, providing insights and solutions on people-related matters
• Build and maintain strong relationships with stakeholders across all levels of the organization.
• Partner with leadership to align HR strategies with business objectives.

2. Employee Relations & Culture

• BuildingAddress and resolve complex employee relations issues, ensuring fair and consistent application of policies.
• Manage grievance handling processes and foster an open, transparent work environment.
• Collaborate with managers to improve work relationships, boost morale, and enhance retention.

3. Talent Development & Capability Building

• Identify training needs through data insights, manager feedback, and performance evaluations.
• Partner with Learning & Development to design and deliver relevant training programs
• Oversee mandatory HR training(s) and ensure timely completion.

4. Workforce Planning & Analytics

• Analyse HR trends and metrics to develop data-driven people strategies
• Support workforce and succession planning initiatives.
• Create, maintain, and publish HR dashboards for management decision-making.

5. Engagement & Communication

• Design and implement employee engagement activities to strengthen workplace culture
• Facilitate effective communication across the organization, including delivering HR presentations

Qualifications& Skills:

• Bachelor’s/Master’s degree in Human Resources or related field.
• 5+ years of experience in HR roles, with at least 2-3 years as an HR Business Partner or equivalent.
• Strong interpersonal, presentation, and stakeholder management skills.
• Proficiency in HR analytics tools and dashboard creation.
• Excellent problem-solving and decision-making ability.
• Self-motivated with a high degree of ownership and execution capability.