Human Resources Business Partner

Position Title - HRBP

Job Type: Full-Time

Location: Mumbai

Job Overview:

The HRBP will play a pivotal role in driving the overall human resources strategy for the company. HRBP responsibilities include partnering with leadership to develop and implement HR initiatives, providing guidance on employee relations, performance management, and organizational development. To be successful in this role, you should be able to foster a positive work environment, support employee development, and align HR practices with business goals. Ultimately, you will contribute to building a strong, engaged workforce to meet our company’s current and future needs.

Responsibilities:

HR Coordination:

• Serve as the primary point of contact for HR-related inquiries from employees and managers.
• Coordinate and facilitate various HR processes, including recruitment, onboarding, performance management, and offboarding.
• Maintain accurate and up-to-date employee records in the system.
• Assist with the development and implementation of HR policies and procedures.
• Conduct employee orientation sessions and ensure new hires have a smooth onboarding experience

.

Employee Relations:

• Provide guidance and support to managers and employees on employee relations matters, including conflict resolution, disciplinary actions, and performance improvement plans.
• Conduct investigations into employee complaints or concerns and recommend appropriate actions.
• Foster a positive work environment and promote employee engagement initiatives.

Talent Management:

• Partner with department heads and managers to identify talent needs and develop strategies to attract, retain, and develop top talent.
• Identify learning and development needs and recommend training programs to enhance employee skills and capabilities.

Preferred Qualifications:

• Experience 3+ Years
• Bachelor's degree in Human Resources, Business Administration, or a related field.
• Excellent communication skills, both written and verbal, with the ability to effectively convey information and influence others.
• Demonstrated understanding of HR best practices, employment laws, and regulations.
• Proven ability to build strong working relationships with employees, managers, and stakeholders.
• Ability to maintain confidentiality and handle sensitive information with discretion.

Why Work With Us?

• Accelerated Career Growth – Fast-track your way into leadership roles with a clear growth path.
• Challenging Work Environment – Collaborate with large enterprises and solve complex technology problems.
• Career Flexibility – Explore transitions into roles like Product Manager and beyond.
• Supportive Culture – Work with a friendly, approachable team and management that values people.
• Founder-Led Exposure – Get a front-row seat to the startup journey and work closely with the founding team.
• Sharpen Customer-Centric Skills – Gain hands-on experience and build strong customer-facing and problem-solving skills.
• Hands-On Innovation – Be directly involved in AI bot creation, prompt engineering, and cutting-edge customer engagement solutions.

About Us:

Apport Software Solutions Private Limited is a dynamic and innovative SAAS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp. Started in 2017 with a vision of enabling global brands to win more customers using simple yet robust technology on mobile, today we have over 7000+ customers across 140+ countries using our technology to grow digitally. Backed up by investors from Silicon Valley, Info Edge Ventures, and BEENEXT Asia, we are headquartered in Mumbai, India.

QuickSell:

QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce. Today over 7000+ businesses from 109+ countries all over the world use QuickSell to accelerate the process of sharing complete and accurate product information with customers and various business stakeholders with objectives like dynamic product showcase and ordering booking over WhatsApp. For more details, check out our website: https://quicksell.co/

DoubleTick:

DoubleTick is a mobile-first conversational CRM built on top of WhatsApp     Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting and analytics, bot studio, commerce and cataloging, chatbots, and role-based access. For more details, check out our website: https://doubletick.io/

Some of the brands powered by DoubleTick include GRT Jewellers, Raheja Developers, Sabyasachi, Tarun Tahiliani, ICRA, BVC Logistics, RS Brothers, Manepally Jewellers, Tupperware, Birla Brainiacs KGK Group, Walking Tree, CKC Group, Malabar Diamonds and Gold, BVC Logistics, Emerald India, Prima Art, Siroya, SabyaSachi, etc.