Job Title: HR Executive (Fresher to 3 Year Experience) Location: Lower Parel, Mumbai Industry: Pharmaceutical Experience: 0 to 3 Year Work Days: 6 Days a Week (Monday to Saturday) Employment Type: Full Time Key Responsibilities:Assist in end-to-end recruitment process (sourcing, screening, scheduling interviews)Maintain employee records and HR documentationSupport onboarding and induction of new employeesAssist with payroll inputs and attendance managementHelp coordinate training and development activitiesAddress employee queries in coordination with senior HR personnelSupport in organizing employee engagement initiativesRequirements:Bachelor's degree in Human Resources, Management, or related fieldGood communication and interpersonal skillsBasic understanding of HR functionsProficient in MS Office (Excel, Word, PowerPoint)Eagerness to learn and grow in the HR domainWhat We Offer:Exposure to various facets of HR in the pharma industryA supportive work environment and mentoringOpportunity to work closely with experienced HR professionalsHow to Apply: Interested candidates can send their CV to saloni@digifocal.in

Job Description: Key Responsibilities: 1. Customer Excellence – TreasuryPreparation of bank reconciliation statements.Identifying and informing concerned departments about unreconciled transactions.Clearing Issue GL, Suspense GL, and processing stale cheque transfers.Calculating Mutual Fund workings and recording them in SAP.2. Quality Excellence – Statutory AuditCoordinating with internal teams to collect and consolidate audit data for statutory audits.Organizing and maintaining data and schedules for statutory audits.Updating lease agreements, schedules, disclosures, and lease entries on a monthly basis.Preparing O/S Liability schedules for monthly financial statements.Preparing ECL (Expected Credit Loss) schedules.3. Financial ExcellenceDirect Taxation:Reconciling TDS (Tax Deducted at Source) as per 26AS and books.Preparing TDS payable schedules for Tax Audit.Preparing depreciation schedules as per Income Tax regulations.Accounts Receivable:Updating vendor bank details in YBP.Verifying and rectifying collections from the Institutional Division based on provided data.Confirming bank receipts for commission on sales from institutional business liaisons.4. Operational Excellence – Other Compliance & ReportsVerifying XBRL reports against audited financial statements for annual filings.Analyzing SKU-wise Gross Contribution (GC) variances.Compiling provision data from various departments on a monthly basis.Posting provision entries in SAP for month-end closing.Minimum Qualification: CA/ inter CA

The ideal candidate is a critical thinker who will proactively improve the quality systems of the company through internal audits, participation in process improvement programs, and interaction with key partners to obtain constructive feedback. 5+ years of experience in Quality Assurance, preferably within the debt collection or financial services industry.Solid understanding of U.S. collections laws, including FDCPA, TCPA, and state-level regulations.Proven experience in compliance, process improvement, and quality monitoring systems.Strong leadership skills with experience in managing or mentoring QA or operations teams.Excellent communication and interpersonal skills for effective client and vendor relations.Ability to analyze data, identify trends, and present insights to leadership. Interested candidates kindly share your resumes on shikha@digifocal.in

Role Overview As a Copywriter you will be responsible for developing engaging, impactful, and brand-aligned content for our brands across multiple digital platforms. Your writing should resonate with consumers & mass, enhance brand recall, and drive business growth. You will work closely with the Design, and Digital teams to bring campaigns to life with powerful storytelling and persuasive messaging that appeal to the mass audience for connect and maintain scientific credibility in the informative content. Key Responsibilities Content Creation & Storytelling:• Develop high-impact, creative copy for social media, websites, and e-commerce platforms (Amazon, Flipkart, Jio, etc.). • Help Create engaging captions, ad copies, blogs, email campaigns, and product descriptions to boost brand visibility and sales. • Craft brand narratives and storytelling elements that position our skincare brands as industry leaders. Social Media & Engagement Copy: • Write catchy, scroll-stopping social media posts, reels scripts, and ad copies that drive likes, shares, and comments. • Optimize content for each platform (Instagram, Facebook, LinkedIn, YouTube). • Stay updated with trends and create viral-worthy content aligned with brand identity. Website & E-commerce Content: • Develop persuasive product descriptions and SEO-friendly website content. • Create engaging brand pages, product pages, and blog content to drive traffic and conversions.• Work with designers to ensure the copy complements visual aesthetics. Campaigns & Digital Ads Copywriting:• Develop creative and conversion-driven copy for Facebook, Instagram, Google Ads, and influencer collaborations.• Write email marketing content that enhances customer retention and engagement.• Optimize content to ensure high CTR (Click-Through Rates) and engagement. Market Research & Trend Analysis:• Research skincare trends, consumer behavior, and competitive landscape to create relevant content. • Adapt tone and messaging based on different audience segments (Dermatologists, consumers, influencers, etc.). Key Skills & Qualifications • Creative Writing & Storytelling: Ability to write engaging, relatable, and marketable content. • Strong Marketing Mindset: Understanding of consumer psychology and how to drive brand recall and engagement. • Pharma/Beauty/Skincare Experience (Preferred): Prior experience in the pharmaceutical, dermatology, or skincare industry is a plus. • SEO & Digital Marketing Awareness: Ability to write SEO-friendly content that ranks on search engines. • Social Media & E-commerce Copywriting: Experience in crafting ad copies, social media posts, and marketplace content. • Adaptability & Research Skills: Ability to understand scientific concepts and simplify them into consumer-friendly language. • Collaboration & Communication: Strong interpersonal skills to work with designers, marketers, and Digital teams. • Attention to Detail: Ensure copy is error-free, grammatically correct, and aligned with brand tone. • Proficiency in Digital Tools: Experience with tools like Canva, ChatGPT, Grammarly, and Google Docs is a plus. Qualifications • Education: Bachelor’s/Master’s in English, Journalism, Mass Communication, Marketing, or a related field. • Experience: 5+ years of copywriting experience, minimum 2 years of experience preferably in skincare, pharma, beauty, or wellness industry. To apply share resumes on gauri@digifocal.in OR Call on 9870003107.

Job Title: Training Head – BPO (Collections Process)Location: ThaneExperience Required: Minimum 8 yearsEmployment Type: Full-timeAbout the Role:We are seeking an experienced Training Head to lead the learning and development initiatives for our collections process within a BPO environment. The ideal candidate will have a strong background in training design, delivery, and evaluation—specifically within collections or voice-based customer service.Key Responsibilities:Design, implement, and manage end-to-end training programs for new hires and ongoing skill development for the collections process.Work closely with operations, quality, and compliance teams to ensure training aligns with business goals and regulatory standards.Conduct training needs assessments and analyse performance gaps.Monitor training effectiveness through KPIs, feedback, and performance metrics.Mentor and manage a team of trainers and ensure consistency in training delivery.Stay updated on industry best practices and continuously enhance training methodologies.Qualifications:Minimum 8 years of experience in training, with at least 3 years in a managerial or lead training role.Prior experience in BPO collections or a similar high-performance contact centre environment is a must.Strong understanding of adult learning principles and training delivery techniques.Excellent communication, leadership, and interpersonal skills.Ability to manage multiple priorities and stakeholders.Nice to Have:Certification in training/facilitation (e.g., Dale Carnegie, ASTD, etc.)Exposure to e-learning tools or LMS platforms.Experience with global clients or offshore processes. Interested candidates can share resume directly on saloni@digifocal.in

Job Description: Key Responsibilities: 1. Customer Excellence – Treasury Preparation of bank reconciliation statements. Identifying and informing concerned departments about unreconciled transactions. Clearing Issue GL, Suspense GL, and processing stale cheque transfers. Calculating Mutual Fund workings and recording them in SAP. 2. Quality Excellence – Statutory Audit Coordinating with internal teams to collect and consolidate audit data for statutory audits. Organizing and maintaining data and schedules for statutory audits. Updating lease agreements, schedules, disclosures, and lease entries on a monthly basis. Preparing O/S Liability schedules for monthly financial statements. Preparing ECL (Expected Credit Loss) schedules. 3. Financial Excellence Direct Taxation: Reconciling TDS (Tax Deducted at Source) as per 26AS and books. Preparing TDS payable schedules for Tax Audit. Preparing depreciation schedules as per Income Tax regulations. Accounts Receivable: Updating vendor bank details in YBP. Verifying and rectifying collections from the Institutional Division based on provided data. Confirming bank receipts for commission on sales from institutional business liaisons. 4. Operational Excellence – Other Compliance & Reports Verifying XBRL reports against audited financial statements for annual filings. Analyzing SKU-wise Gross Contribution (GC) variances. Compiling provision data from various departments on a monthly basis. Posting provision entries in SAP for month-end closing. Minimum Qualification: CA/ inter CA Show more Show less

Job Title: Purchasing Manager Textile & Garments. Location: LowerParel Experience of 2 -3 years Responsibility: 1. Purchasing fabric, trims and all RM and PM for Textile , accessories, home decor & Garment 2.Fabric Sourcing - Running fabrics , Saris , Kurta dupattas, and other fabrics used for accessories and home decor - from weavers and other sources from across the country. 3. Raising Po against each purchase and all the requisitions and records by maintaining file. 4. Maintaining Inward / outward (GRN) 5. Fabric Quality check along with GSM (Issuing for Testing) 6. Stock check Interested candidates can share their resumes on saloni@digifocal.in or 9819326207. Show more Show less

Job Title: Compliance Manager Department: Compliance Reports To: Head of Compliance Position Summary The Compliance Manager will support the Head of Compliance in overseeing regulatory adherence across all business operations. This role is critical in monitoring processes, managing audits, reviewing collection activity, leading training programs, and addressing compliance risks. The ideal candidate has a strong understanding of FDCPA, CFPB expectations, TCPA, UDAAP, and applicable state laws. Key Responsibilities  Regulatory Oversight: Monitor day-to-day operations to ensure full compliance with FDCPA, CFPB guidelines, TCPA, GLBA, UDAAP, and state-level debt collection laws. o Support the implementation and maintenance of compliance policies, procedures, and control frameworks.  Audit & Monitoring: o Conduct internal audits, account activity, and communication logs. o Manage and prepare for external audits by clients or regulators.  Complaint Management: o Investigate, document, and respond to consumer complaints from any channel (direct, CFPB, BBB, etc.). o Analyze complaint trends and propose corrective actions.  Training & Awareness: o Develop and deliver compliance training modules for new hires and ongoing employee certification. o Collaborate with department leads to ensure consistent compliance culture.  Risk Assessment: o Identify areas of potential compliance risk and escalate concerns with recommended mitigation strategies. o Stay informed about regulatory changes and updates and communicate impacts to leadership.  Vendor & Data Privacy Oversight: o Ensure third-party vendors handling consumer data adhere to company security and privacy protocols. Required Qualifications  Bachelor’s degree  3–5 years of experience in a compliance or risk management role within a debt collection.  Deep knowledge of FDCPA, CFPB, TCPA, and UDAAP regulations.  Strong analytical and investigative skills.  Excellent written and verbal communication abilities.  Ability to manage multiple projects and deadlines. Interested candidates can share resume on saloni@digifocal.in Show more Show less

Role Overview: The Graphic Designer plays a key role in conceptualizing and executing visually compelling designs for both print and digital media. This individual will collaborate closely with cross-functional teams—including editorial, marketing, and production—to bring educational programs, products, and marketing materials to life. The ideal candidate is creative, detail-oriented, and thrives in a fast-paced environment with multiple ongoing projects. Primary Responsibilities: • Concept and design programs, products, and marketing materials for the client. • Collaborate with design and editorial teams in the creation of new programs and products. • Partner with internal teams, including editorial, marketing, photo, video, and production, as needed. • Work with illustrators, photographers, agencies, and other vendors as directed. • Adhere to corporate best practices, guidelines, and production schedules as set by the Creative Director. Desired Skills and Qualifications: • Minimum of 4–5 years of experience in the Educational Publishing industry. • Expert knowledge of Adobe Creative Suite and Microsoft Office. • Excellent organizational and time management skills; ability to handle multiple projects under tight deadlines. • Comfortable working in a dynamic, creative environment with shifting priorities. • Ability to pivot quickly between assignments and maintain attention to detail. Note: Experience with Children's Story book, comics Illustration or with kids publication industry/ educational Publishing Industry needs to apply for this role. To apply share your resume on gauri@digifocal.in OR Call on 9870003107. Show more Show less

Job Title: AGM – IT & InfoSec Location: Thane Employment Type: Full-Time, Permanent Experience Required: 10-15 years About the Role: We have an urgent and immediate opening for a leadership-level IT position. We are looking for a senior IT professional who will manage the IT infrastructure, security, and compliance while ensuring smooth operations with 99.99% uptime . Key Responsibilities: ✅ IT Infrastructure Management – Maintain and secure IT systems, ensuring high availability. ✅ Cyber & Information Security – Implement firewalls, antivirus, and security measures to protect data. ✅ Compliance & Licensing – Manage SOC2, PCI DSS , and software licensing. ✅ Incident & Risk Management – Handle end-to-end incident response and BCP/DR practices. ✅ IT Project & Budget Management – Plan and execute IT projects while managing budgets. ✅ Cloud & Virtualization Technologies – Work with AWS, Office 365, MS Hyper-V, VMware . ✅ Server & Storage Management – Ensure efficiency of Windows Servers, SAN/NAS storage . ✅ IT Vendor & Service Management – Collaborate with service providers for smooth IT operations. ✅ Process Implementation – Improve IT workflows with ITIL processes (Change, Incident Management) . ✅ Training & Documentation – Conduct information security training and maintain IT documentation. Mandatory Skills: 🔹 Strong expertise in cybersecurity, networks, servers, and virtualization 🔹 Experience in firewall and antivirus implementation 🔹 SOC2 & PCI DSS compliance knowledge is a must 🔹 IT Infrastructure design, disaster recovery, and hybrid solutions 🔹 Incident management and BCP/DR strategies 🔹 Strong communication and leadership skills Additional Advantage: ✔ .Net & MSSQL development and management ✔ Active US Visa If you are a seasoned IT professional with expertise in IT security, compliance, and infrastructure management , we would love to hear from you! Show more Show less

We are seeking a highly motivated and detail-oriented Key Accounts Manager – New Client Acquisition to join our team. The candidate needs to own up the end-to-end sales cycle, from identifying new accounts, building an opportunity pipeline, following the sales pursuit, and closing deals. This role offers an excellent opportunity to learn about cutting-edge products & services, work with some of the brightest minds, while gaining valuable experience in today’s fast-paced environment. Location: Mumbai and Gurgaon Responsibilities: Proactively identify potential clients and create new revenue generation opportunities. Build relationships with various stakeholders/departments of the account and penetrate through the multiple decision makers in target organization. Maintain strong relationships with clients, communicate the client's goals, represent the client's interests to the team, and ensure that client issues are resolved efficiently. Network with major industry players, identify corporate clients, and monitor and analyse key data of the region allocated, including sales figures. Conduct effective client meetings through consultative sales and position relevant solutions to bring value to customer organizations. Build and forecast the correct pipeline for internal stakeholders. Collaborate with the larger team comprising pre-sales, delivery, and other teams to address customer needs. Work out proposals based on customer requirements and inputs from the pre-sales team. Maintain accurate records of sales activities in internal systems. Adhere to defined sales processes and maintain/grow the funnel asper organizational growth plans. Escalate customer issues, process differences, and pain points in a timely manner to the Region Head. Develop sales strategies, meets and exceeds assigned targets for profitable sales volume, market share, and other key financial performance objectives. Ensure timely invoicing and collection along with receivables. Qualification and Experience: Bachelor’s degree in business administration, Marketing, Engineering, or a related field. MBA would be an added advantage. 3+ years of business development experience in an IT services company with sales targets. Proven track record of acquiring new customers. Ability to work independently and as part of a team. Experience & industry knowledge in the BFSI domain will be an added advantage. Skills: Market research. Business development. Strong written and verbal communication skills. Knowledge of brand plan development. Well-versed with market analysis. Building relationships. Good networking skills. Strong monitoring and problem-solving skills. We are looking for candidates from BFSI Domain Only. Interested candidates can share their resumes on saloni@digifocal.in Show more Show less

💼 Hiring: IT Support Engineer (1+ Years Experience) 📍 Location: Bandra West, Mumbai 🕒 Shift Timings: 9:00 AM – 6:00 PM or 11:00 AM – 8:00 PM (as per requirement) 💰 Salary: Up to ₹22,000/month 🚗 Travel: Required across 4 studio locations as needed About the Role: We're looking for an experienced and hands-on IT Support Engineer to join our growing team. If you're someone who enjoys solving tech problems, providing end-user support, and keeping systems running smoothly, we’d love to hear from you! What You’ll Do: 🔹 Provide Level 1 & 2 support for desktops, laptops, printers, and peripherals 🔹 Troubleshoot Windows OS, VPN, network, email & software issues 🔹 Manage AD accounts, access control, and password resets 🔹 Handle ticketing systems and resolve issues within SLA timelines 🔹 Support VoIP and telephony systems (especially for BPO setups) 🔹 Travel to different studio locations as required 🔹 Document troubleshooting steps and maintain knowledge base 🔹 Ensure compliance with IT security and data protection guidelines What We’re Looking For: ✅ Minimum 1 year of IT support experience ✅ Hands-on with hardware troubleshooting, system assembling, diagnostics ✅ Windows & application installation knowledge ✅ Experience handling 50–60 users ✅ Remote support experience is a plus ✅ Average communication skills in English 📩 Interested? Share your resumes on saloni@digifocal.in Show more Show less

We're Hiring: Logistics & Operations Executive | Nahur | Pharma Industry Experience Required 🚨 Are you an experienced logistics professional with a background in the pharmaceutical industry ? We’re looking for a Logistics & Operations Executive to join our team in Nahur, Mumbai . 📍 Location: Nahur, Mumbai 🧠 Experience: 7 to 9 Years 🎓 Qualification: B.Sc / B.Com (Minimum) 🏭 Industry: Pharmaceutical industry experience is mandatory Key Skills: Logistics & CFA Operations Pricing & Costing Logistics Management Operations Management SAP (Sales Order Processing) Your Responsibilities: 🔹 Operational Excellence • Ensure timely readiness of tender documents and quotations • Support development of audit reports, SOPs, and logistics tools 🔹 Customer Excellence • Monthly rate updates in portals as per Commercial Team inputs • Handle CFA and Sales & Distribution operations in SAP 🔹 Financial Excellence • Manage cheque compliance and align with order policy • Review and adjust overdue and unadjusted credit balances monthly. Interested candidates can share resume on saloni@digifocal.in Show more Show less

Role: AVP Regional Sales Manager Work Location: Mumbai Job Description: You are being the vital part of the Sales team will be accountable and responsible for generating and maximizing revenue by aligning with the business strategy, developing/ executing strategic sales plans and promoting profitable achievement of sales growth and customer satisfaction for the organization. A self- starter, passionate and go- getter in adapting and applying your proven strategic selling skills to our offerings that continue to grow and evolve. Roles & Responsibilities Primary Aligns the sales organization’s objectives with business strategy through active participation in corporate strategic planning, sales strategy development, forecasting, sales resource planning, and budgeting Meets assigned targets for profitable sales volume, market share, and other key performance objectives. Provides leadership to the sales organization’s management team, while fostering a culture of accountability, professional development, high-performance, and ethical behaviour . Establishes and maintains productive peer-to-peer relationships with customers and prospects. Responsible for developing sales strategies and setting target. Responsible for networking with major industry players, identifying the corporate clients. Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue. Identifies the opportunity & problem areas, preparing the action plan for achieving the key sales figures and presenting the Sales reports. Responsible for monitoring and analysis of key data of the region allocated including sales figures. Escalate customer issues, process differences and pain points in a timely manner. Maintains strong relationship with the clients. Responsible for generating business from new accounts and have the capability to drive and lead customer relationships in existing accounts. Develop strategies to cross-sell / up-sell to existing accounts and also open new accounts Build relationship with decision makers to open new opportunities in the existing account Secondary Communicates the client's goals and represent the client's interests to the team Responsible for service delivery ensuring client retention and references Ensures that client issues are resolved in an efficient manner. Adhere to defined sales processes and maintain/grow the funnel as per organizational growth plans KPI 1 - Sales Turnover - Net Profit Margin - New customer acquisition index - Customer churn rate - Competency capability KPI 2 - Key account retention Billing rate growth - Customer satisfaction survey Upselling success rate - Cross selling success rate KPI 3 - Cost of customer acquisition - Target lead acquisition cost Eligibility B.Tech., MBA Show more Show less

The primary duties and responsibilities will include but not limited to: Installation, configuration, and administration of various network and information security solutions Providing L3 support to the customer Proactively monitoring the health of security devices using diversified tools Investigate, document, and reporting security incidents Provide threat and vulnerability analysis as well as security advisory services Troubleshooting network and security issues Ability to multi-task, prioritize, manage time effectively and strong attention to detail Candidate must have strong verbal and written communication skills as well as excellent customer service skills. Hands on experience required on following devices in details Firewalls – Cisco ASA FTD FMC, Fortinet . IPS- McAfee, Tipping point . ATD - McAfee, WAF + Radware (Cloud), F5(on-prem), Cloudflare DDoS - Radware (On-prem Appliance), Arbor DDOS Load Balancer - Radware, F5 LTM. EDR - Crowdstrike EDR Endpoints Proxy - Zscaler/Cloudflare DLP - Forcepoint Interested candidates kindly share their resumes on shikha@digifocal.in Show more Show less

Job Title: Compliance Manager Department: Compliance Reports To: Head of Compliance Position Summary The Compliance Manager will support the Head of Compliance in overseeing regulatory adherence across all business operations. This role is critical in monitoring processes, managing audits, reviewing collection activity, leading training programs, and addressing compliance risks. The ideal candidate has a strong understanding of FDCPA, CFPB expectations, TCPA, UDAAP, and applicable state laws. Key Responsibilities  Regulatory Oversight: o Monitor day-to-day operations to ensure full compliance with FDCPA, CFPB guidelines, TCPA, GLBA, UDAAP, and state-level debt collection laws. o Support the implementation and maintenance of compliance policies, procedures, and control frameworks.  Audit & Monitoring: o Conduct internal audits, account activity, and communication logs. o Manage and prepare for external audits by clients or regulators.  Complaint Management: o Investigate, document, and respond to consumer complaints from any channel (direct, CFPB, BBB, etc.). o Analyze complaint trends and propose corrective actions.  Training & Awareness: o Develop and deliver compliance training modules for new hires and ongoing employee certification. o Collaborate with department leads to ensure consistent compliance culture.  Risk Assessment: o Identify areas of potential compliance risk and escalate concerns with recommended mitigation strategies. o Stay informed about regulatory changes and updates and communicate impacts to leadership.  Vendor & Data Privacy Oversight: o Ensure third-party vendors handling consumer data adhere to company security and privacy protocols. Required Qualifications  Bachelor’s degree  3–5 years of experience in a compliance or risk management role within a debt collection.  Deep knowledge of FDCPA, CFPB, TCPA, and UDAAP regulations.  Strong analytical and investigative skills.  Excellent written and verbal communication abilities.  Ability to manage multiple projects and deadlines. Interested candidates can share resume on saloni@digifocal.in Show more Show less

Greetings from DigiFocal IT Solutions Pvt Ltd. We are looking for Sr. Officer Accounts with one of our client in Pharmaceuticals company. Job Location: Nahur,Mumbai. Job Responsibilities: Manage Accounts Payable , GRIR , and Vendor Reconciliations. Ensure GST, EPF, ESIC, TDS , and professional tax compliance. Handle Audit preparation and coordination (Subsidy, Excise, GST). Perform Bank Reconciliation , Cash Handling , and MIS Reporting. Support Physical Stock Verification and monthly reports to HO. Minimum 3–5 years of relevant experience. Strong knowledge of SAP , GST rules, and tax compliance. Note: People with Pharmaceutical /healthcare industries are preferred. Bachelor’s degree in Commerce (B.Com). To apply share your resume to gauri@digifocal.in OR Call on 9870003107 Show more Show less

Skills: Human Resources Talent Management HRIS HR Policies Talent Acquisition Recruiting Sales HR Education Specialization :Minimum Qualification(MBA) Key Responsibilities: 1. Financial Assisting HR BP for Cost Management / Reduction for Recruitment, Employee benefits etc . 2. Operational Recruitment: As per the sanctioned Manpower Budget Sourcing of CVs through (Internal Employees, State Heads, Portals, Consultants), Driving Selection process, Issuing z Offer letters, Driving, Campus Hiring , Walk ins Etc Executing HR Policies: Executing existing HR policies and systems as per mandate given by HOD Induction: Guiding new managers about induction process and follow ups for First 6 Days Report Separation Management: Conducting detailed Exit interviews (with state head and with respective emp.) Preparing Exit analysis. MIS: Tree Chart updation and circulations as per Time lines, Tree Chart confirmation and salary hold & release list finalized Employee Connect: Conducting Touch Points with new as well as existing employees on periodical manner and furnishing report to DGM HR Grievance Redressal : Effectively and Timely resolving Sales Employees grievance activities Rewards & Recognition: ARISE, Conducting Annual Rewards activity , Executing Other rewards initiatives . Performance Management: Inducting new Managers about Annual PMS and Confirmation process, Follow-up for PMS and confirmation Forms, Preparation of Sales data, Checking of Forms, Rating calculations, Sales Head Review, Sales Head Sign on Forms, PMS MIS preparation, HR Projects: Driving HR projects Independently Driving Initiatives for Employee Satisfaction of Field Sales staff Communication: Having continues structured communication with All State Heads, Managers with the support of DGM - HR Operations: Following up State Heads for Last day of working, with Sharing Resignation letter on same day with Operations Team , Handing over offer letter to Operations Team for on boarding process, Cross checking Employee entitlements before dispatch, confirmation and Promotion recommendations sharing with operations team 3. Customers Enhancing Employee satisfaction by timely and quality HR support to all Sales staff 4. People Coordinate with State Heads, Managers and areas across Divisions for business excellence initiatives Establish a strong positive bonding, harmonious work environment with internal & external customers Grooming Team member for HR Deliverables as per mandates. Note: We are looking for candidates from Pharmaceutical Industry. Show more Show less

Greetings from Digifocal...!!!! We are seeking a highly skilled and dynamic Business Support Manager to oversee and enhance our operational support functions in a fast-paced Debt Collection BPO environment. The ideal candidate will ensure efficiency across various business support functions, streamline processes, and facilitate smooth operations aligned with business objectives. Immediate to 15 days OR Notice serving candidates can apply. Key Responsibilities: Operational Support & Process Improvement: Oversee and manage business support functions, including compliance, reporting, workforce management, and administration. Identify inefficiencies in processes and implement strategic improvements to enhance operational effectiveness. Performance Monitoring & Reporting: Develop and maintain performance metrics to track operational efficiency. Provide regular reports and insights to senior management on business support operations. Compliance & Risk Management: Ensure compliance with industry regulations and company policies, particularly related to debt collection. Implement risk management strategies to minimize business risks and ensure adherence to legal and regulatory requirements. Team Management & Leadership: Lead and mentor the business support team, fostering a culture of continuous improvement and accountability. Collaborate with HR, IT, and Operations teams to support employee needs and enhance productivity. Technology & Systems Optimization: Work closely with IT to enhance and implement systems that improve operational efficiency. Ensure seamless integration of technology solutions to support business needs. Stakeholder & Vendor Management: Coordinate with internal departments, clients, and external vendors to ensure seamless business support services. Manage contracts, SLAs, and vendor relationships effectively. Key Requirements: Bachelor's degree in Business Administration, Operations Management, or a related field. 5+ years of experience in business support or operations management within a BPO environment, preferably in debt collection. Strong knowledge of debt collection laws, compliance requirements, and best practices. Excellent analytical, problem-solving, and decision-making skills. Proficiency in business analytics tools and reporting software. Ability to manage multiple priorities in a fast-paced environment. Strong leadership and communication skills. Experience with CRM and workforce management tools is a plus. Interested candidates kindly share your resumes on shikha@digifocal.in Show more Show less

Greetings from DigiFocal IT Solutions Pvt Ltd. We are seeking a highly creative and experienced Graphic Designer with a strong background in designing web-based magazines and published print magazines (Lifestyle, Travel, Film related )Magazines, Newspapers & E - Newspapers . This is a full-time, remote opportunity to work with a leading EdTech company. Job Location-Remote. Role Overview: The Graphic Designer plays a key role in conceptualizing and executing visually compelling designs for both print and digital media. This individual will collaborate closely with cross-functional teams—including editorial, marketing, and production—to bring educational programs, products, and marketing materials to life. The ideal candidate is creative, detail-oriented, and thrives in a fast-paced environment with multiple ongoing projects. Primary Responsibilities: • Concept and design programs, products, and marketing materials for the client. • Collaborate with design and editorial teams in the creation of new programs and products. • Partner with internal teams, including editorial, marketing, photo, video, and production, as needed. • Work with illustrators, photographers, agencies, and other vendors as directed. • Adhere to corporate best practices, guidelines, and production schedules as set by the Creative Director. Desired Skills and Qualifications: 4 to 5 years of professional experience working with web-based magazines (Lifestyle, Travel, Film related Magazines)Newspapers-newspaper and published print magazines • Expert knowledge of Adobe Creative Suite and Microsoft Office. • Excellent organizational and time management skills; ability to handle multiple projects under tight deadlines. • Comfortable working in a dynamic, creative environment with shifting priorities. • Ability to pivot quickly between assignments and maintain attention to detail. Note: People with professional experience working with web-based magazines and published print magazines Industry needs to apply for this role. To apply share your resume on gauri@digifocal.in OR Call on 9870003107. Show more Show less