HRIS Administrator (UKG Workforce Ready)

UKG Workforce Ready

Key Responsibilities

UKG Workforce Ready Administration:

• Administer and support

  UKG Workforce Ready

  for core HR and

  Time & Attendance

  functions.
• Build and maintain employee profiles, job/position data, organizational structures, and security roles.
• Support and maintain

  workflows

  (approvals, notifications, routing) aligned to HR business processes.
• Perform system configuration updates, support testing, and assist with change deployments.

Data Integrity, Audits, and Reporting:

• Conduct regular

  data audits

  to ensure accuracy, completeness, and compliance of employee and timekeeping data.
• Identify data issues, determine root cause, implement corrections, and recommend preventive controls.
• Create and maintain standard and ad hoc reports; strong proficiency in

  Microsoft Excel

  (pivot tables, lookups, data cleaning) is required.

User Support & Troubleshooting:

• Serve as the first point of contact for HRIS issues: user access, profile errors, workflow issues, and timekeeping questions.
• Manage user setup, permissions, and role-based access; ensure confidentiality and proper controls.
• Document issues, resolutions, and process updates; escalate to vendors when needed.

Cross-System Support (Preferred):

• Support processes and data flow across related systems such as

  iCIMS (ATS)

  and

  ADP

  .
• Assist with integrations, file feeds, and reconciliation activities between HRIS, payroll, and recruiting tools.

Required Qualifications

• 3-5 years of HRIS experience with at least 3 years hands-on UKG Workforce Ready administration/support.
• Strong experience with:
• Time & Attendance within UKG Workforce Ready
• Data audits and data quality controls
• Workflow management and process configuration
• Employee profile build-ups and ongoing maintenance
• End-user support and troubleshooting
• Advanced MS Office skills, especially Excel proficiency.

Preferred Qualifications

• Experience with iCIMS (ATS) and ADP.
• Familiarity with HR operations, payroll cycles, HR compliance basics, and HR data privacy practices.
• Strong communication skills to support users across time zones and explain technical concepts in simple terms.

Key Skills & Competencies

• High attention to detail and strong data discipline
• Analytical and problem-solving mindset
• Ability to manage priorities in a fast-paced support environment
• Customer service orientation and clear written documentation
• Ability to work independently during the 6PM -3AM IST shift Monday to Friday