HR Operations Manager

About CloudLabs:

CloudLabs Inc was founded in 2014 with the mission to provide exceptional IT & Business consulting services at a competitive price, to help clients realize the best value from their investments. Within a short span, CloudLabs evolved from pure-play consulting into a transformative partner for Business Acceleration Advisory, Transformative Application Development & Managed Services - enabling digital transformations, M&A transitions, Automation & Process-driven optimizations & complex Integration initiatives for enterprises across the globe. As a Strategic Planning & Implementation Partner for global companies, CloudLabs has seen a 200% uptake in winning high-value, high-impact and high-risk projects that are critical for the business.

With offices in the US, Canada & India and with the team of 200+ experienced specialists, CloudLabs is now at an inflection point and ready for its next curve of progress.

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Experience Required: 10+ years relevant experience in HR Operations

Job type: Full-time

Job Location: India - Remote / visit our Gujarat office as required

We are looking for an experienced HR Operations Manager to oversee and streamline HR operations across global locations. The role focuses on compliance, employee lifecycle, process improvement, and data-driven HR delivery.

Key Skills & Competencies

• Expertise in HR operations, statutory compliance, and HRMS platforms.
• Strong stakeholder management and problem-solving abilities.
• Excellent communication and process orientation.
• Ability to manage teams in a global IT setup.
• Already worked in a US-based organization and aware of the operations.

HR Operations & Compliance:

• Oversee employee lifecycle management — from onboarding to exit.
• Ensure accurate data management across all of HR systems and employee data.
• Ensure compliance with statutory laws (PF, ESIC, PT, gratuity, LWF, labour acts).
• Coordinate with Finance and Legal for audits and payroll compliance.
• Maintain organizational structure accuracy and updates.

Employee Experience & Engagement:

• Drive onboarding, offboarding, engagement, and recognition initiatives.
• Build an inclusive and collaborative workplace culture.

Performance & Policy Management:

• Driving yearly goal setting, annual appraisal, and performance review process cycles, and policy updates.
• Establish an employee grievance process and sustain it by seamless execution.

Reporting & Analytics:

• Prepare monthly dashboards and analytics for headcount, attrition, and other HR activities.
• Support leadership with data insights for strategic decisions.

Stakeholder Management:

• Partner with business, IT, Finance, and Legal teams for operational efficiency.
• Manage stakeholder communication and resolve HR queries proactively.

Statutory Compliance:

• Oversee timely filing and audit readiness for all labour laws.
• Ensure POSH committee establishment and compliance adherence.

Additional Responsibilities

• Serve as HR SPOC for leadership communication and initiatives.
• Coordinate quarterly townhalls and internal communication forums.
• Should have the HR tools knowledge of Greythr and Smartsheet
• Oversee the travel arrangements and ensure the timely delivery of the team member.
• Travel to our office in Gujarat on quarterly basis.

Qualifications & Experience

• Master’s in HR / Business Administration or related field.
• 10+ years’ experience in HR operations with minimum 3-4 years in leading a team.
• Sound knowledge of Indian labour laws and exposure to global HR practices.
• Experience in process automation and HR digital transformation.