Job
Description
Job Title: Head of HR (India) Location: Hybrid (4 days office / 1 day remote) — Bangalore, India Reports To: Head of Engineering or CEO / Head of India Operations About Us We are a fast-growing, 8-year-old SaaS startup building the next-generation customer engagement platform. Our India team is currently 30 strong, and we expect rapid growth to 70-80 members in the next 12 months. We work closely with our Japan team, blending diverse cultures and global innovation. Role Overview We are seeking a strategic and hands-on Head of HR to lead and transform our India HR function. This role is critical in building a strong culture of ownership and high performance, improving employee experience, and scaling HR operations as we grow rapidly. You will be the senior HR leader in India, responsible for driving recruitment, compliance, employee engagement, and bridging cross-cultural challenges with Japan. Key Responsibilities Talent Acquisition & Employer Branding Lead full-cycle recruitment for all roles, especially tech and product teams. Build and enhance employer branding to attract top talent and improve Glassdoor ratings. Collaborate with Japan leadership on senior hiring and cross-border talent strategies. HR Operations & Compliance Manage payroll, attendance, statutory compliance, and labor law adherence in India. Oversee office management and vendor relationships. Culture & Employee Experience Develop initiatives to foster a culture of ownership, transparency, and collaboration. Address employee feedback, improve engagement, and reduce attrition. Drive diversity, inclusion, and cross-cultural sensitivity programs. Learning & Development Establish structured onboarding and continuous learning programs. Partner with managers on performance management and career development frameworks. Cross-Cultural Collaboration Act as a cultural bridge between India and Japan teams, facilitating effective communication and mutual understanding. Provide coaching on cultural awareness and teamwork. Leadership & Team Development Build and mentor a local HR team to support scaling needs. Serve as a trusted advisor to senior leadership on all HR matters. Qualifications & Experience 12-15+ years of progressive HR experience, with at least 3-5 years in leadership roles. Proven track record managing HR for fast-growing startups or mid-size SaaS/tech companies. Strong expertise in Indian labor laws, compliance, and HR operations. Experience improving employer branding and building high-performance cultures. Prior experience working with or in cross-cultural environments, preferably with Japan or other global teams. Excellent communication and interpersonal skills. MBA or equivalent in HR or related field preferred. What Success Looks Like in 12 Months Recruitment processes optimized and hiring pace accelerated to meet growth targets. Employee engagement and Glassdoor ratings significantly improved. Effective HR policies and compliance frameworks implemented. Cross-cultural collaboration and communication between India and Japan teams enhanced. A capable local HR team built to support ongoing growth. Why Join Us? Be a pivotal part of a cutting-edge SaaS startup at an exciting growth stage. Drive real impact by shaping culture and people strategy in India. Collaborate with diverse and talented teams across India and Japan. Competitive compensation and growth opportunities. How to Apply Please send your resume and a brief cover letter explaining why you are the right fit for this role. Show more Show less
