Head of Sales

Company Description

Founded in 1827, Chandukaka Saraf is a renowned jewellery brand symbolizing trust, tradition, and artistry. With nearly two centuries of legacy, the company designs and crafts high-quality jewellery in Gold, Diamonds, Silver, and Platinum, blending heritage with modern designs. Chandukaka Saraf is dedicated to creating jewellery that marks life's most meaningful moments. Known for purity and integrity, it continues to be a cherished name across generations.

A sales head is responsible for creating strategies that align with a company's goals and objectives. This includes identifying potential new markets and opportunities, analyzing trends and data and creating sales plans to increase revenue.

􀁸 Setting sales targets and monitoring performance: A sales headsets targets for their team and monitors their performance to ensure they achieve their goals. This includes analysing sales data, providing regular feedback to the team and making necessary plan adjustments.

􀁸 Managing and motivating the sales team: A sales head manages and motivates their team to achieve their individual and team goals. This includes recruiting, training and coaching the team, providing ongoing support and creating a positive work environment that fosters teamwork and collaboration.

􀁸 Building and maintaining customer relationships: A sales head builds and maintains relationships with key customers. This involves understanding their needs and preferences, addressing their concerns, and providing excellent customer service to ensure satisfaction.

􀁸 Analyzing market trends and competitor activity: A sales head is responsible for staying up to date on market trends and competitor activity. This includes analysing market data, conducting research and using this information to make informed sales decisions.

􀁸 Collaborating with other departments: These individuals collaborate with other departments, such as marketing and product development, to ensure a coordinated approach to sales and company strategies. This includes sharing market insights, customer feedback and other relevant information to support organizational goals

CSPL Job Description - Sales Head

Area of Responsibility

Key Activities/Elements

% Time Spent

􀂃 Responsible to achieve the all branches sales target which is being assigned by the organization

􀂃 Responsible to communicate the individual Branch Target to all the employees in such a manner that business linearity is being maintained

􀂃 Customer focus: Sales heads have a client-focused mindset and understand the requirements and preferences of different groups of customers. This enables them to create strategies to deliver solutions that address those needs.

􀂃 Sales experience: These individuals typically have extensive sales experience, including an understanding of the entire sales process. This includes lead generation, pipeline management and deal closure strategies.

􀂃 Responsible to communicate and take approval from the management on the sales plan / strategy to achieve the sales target

􀂃 Industry knowledge: Sales heads usually possess a strong understanding of the industry they work in. They are adept at identifying market trends, unique characteristics of competitive landscapes and specific customer needs.

􀂃 Time management: Successful sales heads manage their time effectively and priorities workflows. This helps them meet deadlines consistently while achieving their sales targets

􀂃 Responsible to increase the diamond sales and achieve the carat sales target as assigned by the management

􀂃 Responsible to create analysis and various reports as required by the management

􀂃 Adaptability: Sales heads who can adapt to changing circumstances and are willing to try new strategies and techniques may be more successful in their careers. Adaptable individuals can quickly adjust their approaches and strategies to meet evolving customer needs and market conditions.

CSPL Job Description - Sales Head

Area of Responsibility

Key Activities/Elements

% Time Spent

Productivity & Growth

􀂃 Responsible to create, and take approval from the management regarding the sales strategy

􀂃 Ensure to coordinate and communicate with other departments while preparing the sales strategy, so that the strategy can be accurate to the maximum extent

􀂃 Responsible to communicate to all employees regarding the finalized sales strategy

􀂃 Responsible to take continuous reviews on the implementation and progress of the sales strategy

􀂃 Responsible to maintain a database of footfall of customer and the conversion ratio

􀂃 Responsible to 100% adherence to processes that have been implemented by the organization

􀂃 Responsible to take continuous reviews as per the pre-defined timelines with the individuals in order to understand where they stand in terms of their target

􀂃 Responsible to maintain the skill matrix for all the salesperson, and update the same on a continuous basis

􀂃 Responsible to update oneself on the technology aspect, on introduction of any new technology the transition is smooth

Leadership

Communication

􀂃 Ensure debtors amount is maintained to the minimum to ensure that the financial condition of the all branch is maintained at all times to time.

􀂃 Sales heads typically have strong leadership skills, including the ability to motivate and manage a team. They can set clear goals and expectations, provide ongoing feedback and support, and lead by example.

􀂃 Ensure to conduct continuous analysis about the requirements of the customer and the stock which is not getting sold

􀂃 Sales heads usually have excellent communication skills, including the ability to communicate effectively with clients, customers and team members. They deliver persuasive presentations and pitches, negotiate contracts and build strong relationships with key investors, clients, business leaders and customers

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CSPL Job Description - Sales Head

Area of Responsibility

Key Activities/Elements

% Time Spent

Strategic thinking

􀂃 Sales heads possess strong strategic thinking skills, including the ability to identify and evaluate opportunities. This also involves developing and implementing sales plans and adapting to changes in a market. Responsible to communicate accurate and correct information to the customers regarding schemes, tax, rules and regulations

􀂃 Sales heads possess strong strategic thinking skills, including the ability to identify and evaluate opportunities. This also involves developing and implementing sales plans and adapting to changes in a market.

􀂃 Responsible to conduct periodic performance review with all the employees as per the pre-defined timelines

􀂃 Responsible to do training need identification of all the branch employees

􀂃 Responsible to coordinate with HR and implement the finalized Individual Development Plan (IDP) for all the resources

CSPL Job Description - Sales Head

Area of Responsibility

Key Activities/Elements

% Time Spent

Others

􀂃 Responsible to oversee the entire administration of the branch

􀂃 Responsible to coordinate with the Branch manager for the smooth working of the branch

􀂃 Ensure to communicate with the Management regarding the continuous progress about the branch performance

􀂃 Developing and implementing sales strategies: A sales head is responsible for creating strategies that align with a company's goals and objectives. This includes identifying potential new markets and opportunities, analyzing trends and data and creating sales plans to increase revenue.

􀂃 Setting sales targets and monitoring performance: A sales headsets targets for their team and monitors their performance to ensure they achieve their goals. This includes analyzing sales data, providing regular feedback to the team and making necessary plan adjustments.

􀂃 Managing and motivating the sales team: A sales head manages and motivates their team to achieve their individual and team goals. This includes recruiting, training and coaching the team, providing ongoing support and creating a positive work environment that fosters teamwork and collaboration.

􀂃 Building and maintaining customer relationships: A sales head builds and maintains relationships with key customers. This involves understanding their needs and preferences, addressing their concerns, and providing excellent customer service to ensure satisfaction.

􀂃 Analyzing market trends and competitor activity: A sales head is responsible for staying up to date on market trends and competitor activity. This includes analyzing market data, conducting research and using this information to make informed sales decisions.

􀂃 Collaborating with other departments: These individuals collaborate with other departments, such as marketing and product development, to ensure a coordinated approach to sales and company strategies. This includes sharing market insights, customer feedback and other relevant information to support organizational goals.

CSPL Job Description - Sales Head

KNOWLEDGE, SKILLS AND ABILITIES

Education level and/or relevant experience(s)

􀂃 Graduate & Postgraduate

􀂃 15-20 years of experience in the relevant field

Knowledge and skills (general and technical)

􀂃 Communication

􀂃 􀀮􀁑􀁒􀁚􀁏􀁈􀁇􀁊􀁈􀀃􀁒􀁉􀀃􀁆􀁒􀁐􀁓􀁄􀁑􀁜􀂶􀁖􀀃􀁓􀁕􀁒􀁇􀁘􀁆􀁗􀀑

􀂃 Ability to develop relationships with Sales Employee and Branch manager, associates and management.

Other requirements (licenses, certifications, specialized training, physical or mental abilities required)

􀂃 Jewelry Industry experience is the added advantage