Head of Human Resources

Job Summary

Head of Human Resources

Responsibilities

• Develop plans/policies for matters such as employee compensation, benefits, health-safety, performance/talent management, productivity, recognition, and morale.
• Support the human factor in the company by devising strategies for performance evaluation, staffing, training/learning & development, etc., to enhance employee growth & satisfaction.
• Oversee all HR activities, initiatives, systems, and tactics & provide expert guidance.
• Ensure the organization’s compliance with applicable laws & regulations; recommend best practices; review and modify policies as required.
• Deal with grievances and violations, invoking disciplinary action when required.
• Design & implement HR dashboards that present data in a meaningful & actionable framework for leadership, ensuring quality assurance & delivering insights.
• Participate in executive, management, & company employee meetings and attend other meetings, seminars as & when required.
• Conduct research & analysis to maintain knowledge of trends, best practices, regulatory changes, & new technologies in human resources, talent management, & employment law; apply this knowledge & communicate updates to all employees and upper management.
• Develop & implement the departmental budget.
• Facilitate professional development, training, and certification activities for HR staff.
• Communicate with external service providers such as housing, transport, insurance, etc.

Qualifications and Skills

• MBA in Human Resources or Business Administration is a must.
• Minimum 5+ years of proven experience as an HR leader with knowledge in HR operations, employment legislation & regulations, along with tech recruitment across different regions.
• Ability to anticipate and resolve litigation risks.
• Full understanding of how a startup operates to align with its vision, mission, and values, and the ability to convey the same to all employees.
• Thorough knowledge of human resource management principles & best practices.
• Strong business acumen paired with attention to the human element.
• Diligent and firm with high ethical standards.
• Excellent organizational & leadership skills.

About the Company

• Vision:

  BIK helps e-commerce companies in India unlock more revenue. We work with leading players like Livspace, Firebolt, Tata Brands, and Forum Mall. With our products — BIK, a customer engagement and marketing automation platform, and Manifest.ai, an AI-powered shopping assistant for Shopify brands — our goal is to become the global leader in marketing automation and AI-driven commerce enablement.

• Scale:

  We already process 1B+ events annually, growing rapidly month over month.

• Fuel:

  Backed by Sequoia Capital and Y Combinator, with strong monetization from early days and healthy revenue growth.

• People:

  A culture of high challenge, high reward — designed for those who want to solve big problems and grow fast.