Head Information Technology Infrastructure

Grazitti Interactive

Our expertise and commitment to excellence have earned us recognition as a top Salesforce consulting partner, a Google Premier Partner, and a HubSpot Platinum Partner, among others. Grazitti’s flagship cognitive platform, SearchUnify, has been lauded by analysts such as G2, Forrester, and SoftwareReviews for its innovation in enterprise search and AI-powered customer support. Built on a foundation of trust and collaboration, our long-standing client relationships are a testament to our dedication to measurable impact. Grazitti Interactive continues to be a reliable partner for Fortune 500 companies, fast-growing startups, and organizations worldwide, helping them achieve sustainable success in the digital age

About Grazitti Interactive:

SearchUnify

With Agentic AI at its core, SearchUnify’s autonomous agents enhance every stage of support - from knowledge creation to sharing thus enhancing operational efficiency, and overall customer satisfaction.

About SearchUnify: https://www.searchunify.com/

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Job Title: IT Head

Experience: 14+ years

Head of IT

Key Responsibilities:

Strategic Leadership:

• Define and execute the overall IT roadmap aligned with business goals.
• Lead cross-functional technology teams across infrastructure, operations, and DevOps.
• Serve as a key advisor to senior leadership on technology trends and risks.

IT Infrastructure & Operations:

• Manage enterprise-wide IT infrastructure, data centers, cloud environments, and networking.
• Ensure high availability, scalability, and performance of core systems and platforms.
• Lead vendor management, IT procurement, and third-party service engagements

IT Audit, Compliance & Risk:

• Lead internal and external IT audits, ensuring compliance with ISO, SOC, and regulatory frameworks.
• Implement and monitor IT policies, procedures, and controls.
• Manage risk assessments and drive remediation efforts.

Information Security & Governance:

• Collaborate with CISO/InfoSec teams to strengthen cybersecurity posture
• Implement best practices for identity management, data protection, and endpoint security
• Ensure compliance with GDPR, PCI-DSS, and other data privacy regulations

DevOps & Application Delivery:

• Drive CI/CD practices across development and operations teams.
• Collaborate with engineering teams to improve software delivery processes.
• Oversee deployment automation, containerization (Docker/Kubernetes), and monitoring tools.

Vendor & Budget Management:

• Manage relationships with technology partners, vendors, and service providers.
• Develop and control IT budgets, ensuring cost-effective procurement and operations.

Team Management & Development:

• Hire, mentor, and retain high-performing IT talent.
• Foster a culture of innovation, collaboration, and continuous learning.

Key Requirements:

• Bachelor's or Master’s degree in Computer Science, IT, or a related field.
• Minimum

  15 years of IT experience

  , with at least 5 years in a leadership role.
• Proven experience in managing large-scale

  IT Infrastructure

  ,

  IT audits

  , and

  DevOps practices

  .
• Strong knowledge of networking, system architecture, cloud computing, and cybersecurity.
• Familiarity with IT compliance standards (ISO 27001, SOX, GDPR, etc.).
• Exceptional leadership, communication, and project management skills.
• Experience in managing multi-location teams and global operations is a plus.

Preferred Certifications (Optional):

• ITIL

  ,

  CISA

  ,

  CISM

  ,

  AWS/GCP/Azure Certified

  ,

  Certified DevOps Practitioner

Why Join Us?

• Life at Grazitti
• Great Place to Wok Certified || Most Preferred Workplace for Women 2024-25
• Opportunity to work with a dynamic and Innovative team
• Competitive salary and benefits
• Comprehensive Health Benefits
• Rewards and Recognition