Head / General Manager - IT (Artificial Intelligence & Security)

15 years

30 - 50 Lacs

Posted:4 days ago| Platform: Linkedin logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Position details

  • Designation: Head 63 Information Technology (IT)
  • Department: IT / Digital & Cybersecurity
  • Reporting to: CEO / Managing Director / Group CIO
  • Location: [City / HO + Plant + Retail network]
  • Industry: Retail & Manufacturing

Key Responsibilities

  • Define and execute IT strategy covering applications, infrastructure, networks, plant systems, and retail store technology, aligned to business goals.
  • Lead design, implementation, and support of core systems such as ERP, POS, WMS, MES, and manufacturing automation platforms.
  • Build and manage secure, highly available networks across head office, plants, warehouses, and retail outlets.
  • Lead ethical hacking and penetration testing programmes on critical applications, networks, and AI systems, and drive remediation.
  • Establish and maintain robust cybersecurity frameworks, policies, and controls (firewalls, IDS/IPS, endpoint security, IAM, DLP, backup & DR).
  • Design and oversee AI / ML use cases such as demand forecasting, inventory optimisation, customer analytics, fraud detection, and predictive maintenance.
  • Work with business teams to digitalise processes in manufacturing (production, quality, maintenance) and retail (billing, loyalty, eADcommerce, CRM).
  • Manage IT budgets, vendor relationships, contracts, and SLAs for hardware, software, cloud, security, and connectivity.
  • Build, mentor, and lead a multiADlocation IT team (infrastructure, applications, security, data/AI), defining KPIs and performance standards.
  • Ensure compliance with relevant IT, data protection, and industry standards; prepare for internal/external audits and certification requirements.
  • Own incident response, rootADcause analysis, and continuous improvement for outages, cyber incidents, and data breaches.

Ethical hacking & AI specific duties

  • Plan and execute regular vulnerability assessments and penetration tests on networks, cloud, ERP, POS, and AI models.
  • Identify AIADspecific threats such as data poisoning, adversarial attacks, and model theft; implement safeguards in data pipelines and model lifecycle.
  • Define secure coding, DevSecOps, and MLOps standards; integrate security checks into CI/CD and model deployment workflows.
  • Conduct security awareness training for tech and business teams, especially around phishing, social engineering, and AI misuse.

Candidate profile

  • Education: B.Tech / BE / MCA; MasterADADs in IT/CS or MBA (Systems) preferred.
  • Experience: 15+ years in IT, including 5+ years in a leadership role as IT Head / IT Director / CIO/CTO in retail / manufacturing / FMCG.
  • Strong handsADon background in:
    • Network, systems, and cloud administration (onADprem + AWS/Azure/GCP).
    • ERP / plant systems (e.g., SAP, Oracle, or similar) and retail store/POS technology.
    • Cybersecurity, VAPT, security tools (SIEM, EDR, WAF, etc.).
  • Proven experience designing or overseeing AI/ML solutions in business scenarios (analytics, forecasting, recommendation engines, automation).
  • Relevant certifications preferred: CEH / OSCP / eJPT / CISSP, plus AI/ML or cloud certifications (AWS/Azure/GCP).
Skills: cybersecurity basics,artificial intelligence,pos,cybersecurity,manufacturing,hacking,it,retail

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