Head Business Management & Development (BMD)

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

Global Banking APAC (GBA) is committed to delivering growth and capturing market share in alignment with the global strategy, ensuring that revenues grow faster than costs and capital.

Job Title:

Department:

Location:

Position Purpose

As the Head of GB ISPL BMD Platform, you will build and manage the GB ISPL BMD platform, in close collaboration with the GBA BMD team, to support the performance monitoring and data management of GBA ensuring smooth communication and partnerships with all relevant stakeholders. Your role will focus on enhancing operational efficiency, promoting transversal integration to optimize the platform in alignment with global industrialization objectives.

Responsibilities

Performance Monitoring & Data Management:

• Produce & Maintain accurate Client and Managed revenues/ PnL figures / reports / management presentations
• Monitor business Key Performance Indicators (pipelines, revenue, Headcount, Balance sheet, RWAs, etc)
• Cross-check Business data to ensure consistency with overall business strategy and trends
• Produce and maintain Data Referential catalogues
• Support & contribute to Data Framework Improvement (Orga, process; IT)
• Research, design, build, update of relevant indicators Management information system/ Key Performance Indicator /Key Quality Indicator and algorithm for the department
• Develop and maintain new reports/dashboards (ad-hoc or recurrent)
• Leverage data analytics tools to simplify and industrialize the production of reports for the department
• Automate Dashboards production
• Support on Budget exercise as and when relevant
• Provide regular status updates on the team’s work to relevant stakeholders

Business Organization:

• Maintain Organigram charts, Job descriptions
• Ensure regular monitoring of identified topics (e.g. monitoring of training completions, overdue procedures etc.)
• Assist in definition & enforcement of business procedures, guidelines & policies
• Support preparation of relevant committees of Global Banking APAC or GBA BLs (such as Management Committee, Legal Entity committees)

Stakeholder and Team Management:

• Collaborate effectively with multiple stakeholders across geographies and teams.
• Support team coordination, mentoring, and well-being topics
• Perform daily team management tasks for their team: Appraisal processes, Staffing, Trainings budget management, etc

Operational Excellence:

• Drive / Propose enhancements in the setup to support new business needs and bandwidth optimization
• Reinforce the ongoing integration of BM/GCS teams (under BMD vertical) to reduce duplication and inconsistency

Platform Oversight:

• Build and manage the GB ISPL BMD platform in accordance with agreed targets.
• Ensure smooth implementation of operational models, tools, and reporting frameworks.

Skills and Experience

Required Technical Skills:

• Expertise in Performance Steering (revenue, cost, RWA tracking)
• Strong understanding of Data Management / Data Analytics.
• Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, Word), including data mining and pivot tables.
• Ability to coordinate with multiple stakeholders at different seniority and across geographies.
• Experience in Data Visualization Tools (e.g., Power BI, Tableau, Alteryx, DataIKU)

Required Soft Skills:

• Team management experience.
• Strong verbal and written communication skills.
• Proactive and solution-oriented mindset.
• High level of reliability, integrity and autonomy
• Attention to details
• Ability to work in a fast-paced business environment, on multiple tasks and under tight deadlines

Other Requirements:

• Minimum 10 years of professional experience.
• Prior experience in the Banking & Finance sector, particularly in Performance Management / Finance / Business Management / Business Development.
• Knowledge of BNP system (C3, CRM+, RMPM)
• Knowledge of CIB APAC environment and stakeholders