Front Office Supervisor

1 - 3 years

1 - 4 Lacs

murshidabad berhampore

Posted:1 day ago| Platform: Naukri logo

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Skills Required

customer service office supervision front office reservation front desk front office management receptionist activities front office operations guest handling telephone handling guest relations daily operations telephone operating

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for a highly skilled and experienced Front Office Supervisor to join our team at Royal Bishnu. The ideal candidate will have a strong background in hospitality and excellent customer service skills.

Roles and Responsibility
  • Supervise front office staff to ensure exceptional customer service.
  • Manage daily operations, including handling guest complaints and resolving issues promptly.
  • Coordinate with other departments to maintain seamless service delivery.
  • Implement effective communication strategies to enhance customer satisfaction.
  • Maintain high standards of quality and consistency in all aspects of the role.
  • Analyze customer feedback and suggest improvements to management.
Job Requirements
  • Proven experience in front office supervision or a related field.
  • Strong knowledge of hospitality industry trends and best practices.
  • Excellent leadership, communication, and problem-solving skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.
  • Strong attention to detail and ability to maintain high standards of quality.
  • Familiarity with point-of-sale systems and reservation software.

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