Front Office Supervisor

As a Front Office Supervisor at Arbour Resort Munnar, your role will involve overseeing front office operations and managing reception duties to ensure exceptional customer service and efficient daily operations. You will be responsible for handling reservations, maintaining effective communication with guests and staff, as well as supervising and mentoring front desk staff. Key Responsibilities: - Oversee front office operations - Manage reception duties - Ensure exceptional customer service - Handle reservations - Maintain effective communication with guests and staff - Supervise and mentor front desk staff Qualifications: - Strong Supervisory Skills - Experience in Receptionist Duties and Reservations management - Excellent Customer Service and Communication skills - Attention to detail and problem-solving abilities - Pleasant and professional demeanor - Experience in the hospitality industry is a plus - Bachelor's degree in Hospitality Management, Business Administration, or related field This role at Arbour Resort Munnar offers you the opportunity to be a part of a team that promotes serenity, comfort, and a rejuvenating experience for all guests, ensuring a memorable stay amidst lush greenery and a breath-taking view.,