Five Generations Of Fine Confections Flurys, the legendary tearoom on fashionable Park Street in Kolkata was founded in the year 1927 by a Swiss expatriate couple Mr and Mrs J Flurys. Presenting fine European traditional confections, it soon became a popular meeting place for all ages. It introduced the city its and its many generations to authentic Swiss and International delicacies .Owned and managed by the Apeejay Surrendra Group since 1965, Flurys has been setting continuous benchmarks in the gourmet Bakery and Confectionery segment in India. Role Description This is a full-time on-site role for a Human Resources Associate, located in Mumbai. The Human Resources Associate will be responsible for managing HR operations, handling HR management tasks, and assisting with training and development initiatives. Daily tasks include employee onboarding, maintaining employee records, addressing employee inquiries, coordinating with various departments, and supporting the implementation of HR policies and procedures. Qualifications HR Management and Human Resources (HR) skills HR Operations skills Training & Development skills Strong communication skills Excellent organizational and multitasking abilities Ability to work collaboratively in an on-site environment Experience with HR software and tools is a plus Bachelor's degree in Human Resources, Business Administration, or related field Show more Show less
Job Description: Front Office Manager Location: Flurys Stop By Zone Motel – Fulbari/Lataguri Department: Front Office & Operations Position Overview The Front Office Manager is responsible for overseeing the daily operations of the motel’s front desk and reservations. This role ensures seamless guest service, efficient reservations management, smooth check-in/check-out processes, and effective communication with internal departments and external booking partners. The Front Office Manager also drives revenue through proactive booking promotions, vendor tie-ups, and customer relationship management. Key Responsibilities Front Desk & Guest Services Manage all front office activities including check-in, check-out, guest queries, and billing. Handle guest complaints and issues promptly and professionally to ensure high guest satisfaction. Maintain a welcoming and courteous environment for guests at all times. Supervise and train front desk staff on service standards and operational procedures. Reservations & Booking Management Oversee motel reservations across multiple channels (walk-ins, phone calls, online portals, OTAs like Booking.com, MakeMyTrip, etc.). Maintain an updated reservation system and ensure accuracy in booking details. Optimize occupancy and room revenue through efficient room allocation and yield management. Coordinate with housekeeping and operations teams to ensure room readiness. Customer Relations & Promotion Build strong guest relationships to encourage repeat business and positive reviews. Promote motel services, dining, and local activities to enhance the guest experience. Collaborate with travel agents, tour operators, and online booking platforms for sales promotion. Handle loyalty programs, guest feedback surveys, and reputation management across social media/OTA platforms. Vendor & Partner Management Develop tie-ups with local vendors, travel companies, and tour organizers for cross-promotions. Negotiate with third-party booking partners to increase motel visibility and reservations. Ensure promotional materials and booking packages are updated and marketed effectively. Operations & Administration Monitor and manage front office budgets, cash handling, and daily revenue reports. Ensure compliance with motel policies, safety protocols, and legal requirements. Prepare daily/weekly/monthly reports on occupancy, revenue, and guest satisfaction. Support general motel operations in coordination with housekeeping, F&B, and maintenance teams. Key Skills & Competencies Strong communication and interpersonal skills. Customer-oriented with excellent problem-solving ability. Knowledge of front office software (PMS – Property Management Systems) and MS Office. Sales & marketing mindset to promote bookings and motel packages. Leadership ability to manage and motivate a small team. Flexibility to work in shifts, weekends, and peak tourist seasons. Qualifications & Experience Bachelor’s degree/diploma in Hotel Management, Hospitality, or a related field preferred. Minimum 3–5 years of experience in front office operations or reservations (hospitality industry). Prior experience in handling OTA portals (Booking.com, Goibibo, Airbnb, etc.) is desirable. Familiarity with local tourism (Dooars, Lataguri, Gorumara) will be an added advantage.
Role Description This is a full-time on-site role for a Purchase Associate located in Hyderabad. The Purchase Associate will be responsible for managing inventory, procuring goods, liaising with suppliers, and ensuring that all purchased products meet our quality standards. Daily tasks will include monitoring supply levels, maintaining purchase records, and coordinating with the supply chain team to ensure timely delivery of goods. The role also involves handling customer service inquiries and addressing any issues related to procurement. Qualifications Effective Communication and Customer Service skills Experience in Inventory Management Proficiency in Supply Chain Management and Procurement Strong organizational and multitasking abilities Detail-oriented mindset with the ability to manage multiple priorities Bachelor's degree in Business Administration, Supply Chain Management, or related field is preferred Prior experience in a similar role within the retail or food industry is a plus