23 Reservations Management Jobs

Job Description As a Hostess at Pirates Of Grill, located in Dera Bassi, you will play a vital role in creating a welcoming and enjoyable dining experience for our guests. Your primary responsibilities will include greeting and seating guests, managing reservations, and ensuring that each customer receives exceptional service. You will be the first point of contact for our guests, answering phone calls, maintaining the reservation system, and upholding a positive and welcoming demeanor at all times. Your strong interpersonal skills and excellent communication abilities will be essential in providing a memorable dining experience. Previous experience in reservations management and phone etiquette will be beneficial in excelling in this role. A proven track record of outstanding customer service and a background in the hospitality industry will be advantageous. While a high school diploma or equivalent is preferred, your ability to maintain a positive attitude and create a warm atmosphere for our patrons will be key in your success as a Hostess at Pirates Of Grill.,

You will be a Hotel Receptionist at AR Grand, a well-known hotel in Gajuwaka, Vishakhpatnam managed by Treebo group. Your main responsibilities will include welcoming guests, managing reservations, overseeing check-ins and check-outs, and delivering exceptional customer service. Additionally, you will be expected to handle phone calls, address guest queries, maintain a tidy front desk, and ensure a smooth and pleasant stay for all guests. In addition, you will be required to prepare reports on collections and expenses. To excel in this role, you should possess strong interpersonal and communication skills, have experience in receptionist duties and reservations management, be proficient in phone etiquette, be capable of multitasking in a fast-paced environment, exhibit excellent organizational and problem-solving abilities, ideally have previous experience in the hospitality industry, and have basic computer skills along with familiarity with reservation systems.,

As a Sales Program participant with EazyDiner, your primary responsibility will be to generate new leads and onboard new restaurants onto the platform. This will involve visiting various restaurants, negotiating deals, and establishing and maintaining productive relationships with clients. It is essential to stay informed about the food & beverage industry as well as the restaurant and hotel sector to effectively fulfill your duties. Additionally, you will collaborate with restaurants to deliver significant value to users and guests while safeguarding the interests of our partnered establishments. To ensure EazyDiner remains the preferred platform for both users and restaurant partners, you must monitor the competition closely and develop strategic campaigns. A key aspect of your role will be submitting sales reports to the Sales Manager in a timely manner. You will also be responsible for updating restaurant information, including menus, offerings, and other details. Working closely with the Concierge team, you will help convert queries into confirmed reservations, enhancing the overall customer experience. As part of the Sales Program, you may be assigned other duties by your reporting manager as necessary. This position offers a unique opportunity to contribute to the growth and success of EazyDiner while expanding your skills in sales and relationship management.,

Job Description As a Reservations Sales Agent at Roadies Rostel Leisure ARC Resort, you will play a crucial role in providing exceptional customer service and ensuring a seamless experience for our guests. Based in Ahmedabad, this full-time on-site position requires excellent communication skills to handle customer inquiries and manage reservations effectively. Your responsibilities will also include performing receptionist duties and engaging in sales activities to promote the resort's offerings. To excel in this role, you must possess proficiency in customer service and reservations management, along with experience in receptionist duties. Utilizing your sales skills, you will actively promote the resort's services to enhance guest satisfaction. Strong organizational and time management abilities are essential for maintaining efficiency, while teamwork is crucial for a collaborative work environment. While prior experience in the hospitality industry is advantageous, your commitment to delivering outstanding service and creating memorable experiences for our guests is paramount. Join our vibrant community at Roadies Rostel Leisure ARC Resort and be a part of our extraordinary network.,

You will be working as a Front Office Supervisor at Blanket Hotel & Spa, a luxury resort and hotel situated in the beautiful natural surroundings of Munnar. Your primary responsibility will be to oversee front desk operations, manage receptionist duties, handle customer service inquiries, supervise staff, schedule shifts, and ensure a high level of guest satisfaction. You will also be involved in managing reservations, coordinating with various departments, and maintaining smooth communication flow within the hotel. To excel in this role, you should possess strong supervisory skills with experience in team management. Proficiency in receptionist duties, organizing front desk operations, and providing excellent customer service are essential. Effective communication skills, both written and verbal, are crucial for successful interactions with guests and other team members. A professional demeanor, appearance, and the ability to multitask and work well under pressure are key traits required for this position. While prior experience in the hospitality industry is advantageous, it is not mandatory. However, a Bachelor's degree in Hospitality Management, Business Administration, or a related field would be preferred. Join us at Blanket Hotel & Spa and be a part of our dedicated team committed to delivering exceptional services and ensuring memorable experiences for our guests.,

Job Description: As a Reservations Executive at our luxury hospitality brand for modern travellers, you will play a crucial role in supporting the Director of Revenue to drive the performance of the reservations team on property. Your responsibilities will include ensuring adherence to all Standard Operating Procedures (SOPs), maintaining and enhancing reservations operations for accurate guest bookings, maximizing revenue opportunities, and ensuring guest and team member satisfaction. You will oversee the monitoring of daily arrivals to fulfill guest requests promptly and effectively communicate them. Your role will involve managing inventory, such as allotments, group blocks, and rate codes across all relevant systems. Additionally, you will collaborate with the Director of Revenue to promote up-selling within the property and optimize the use of various distribution channels, including Tour Operators, Small Luxury Hotels, and Regional and Corporate Sales Offices. Qualifications: - Proficiency in hotel operations technology and knowledge of all distribution channels. - Understanding of the regional and local market dynamics, local competitors, and destination events. By reporting to the Reservations Manager, you will contribute significantly to the success of our brand in delivering exceptional experiences to our guests.,

As a Front Office Manager at Skyworld Hotel & Resort, your primary responsibility will be to oversee the front desk operations to ensure that our guests have a pleasant experience throughout their stay. Your duties will include managing the reception area, supervising staff, handling guest inquiries and complaints, coordinating with other departments, and maintaining smooth communication flow. Your role will play a crucial part in upholding high standards of guest service and overall efficiency at the front desk. Key Responsibilities: - Managing Staff: You will be in charge of overseeing the front desk staff, ensuring they are well-trained and providing excellent service to our guests. - Managing Guest Relations: You will be responsible for handling guest inquiries, requests, and complaints to ensure a positive guest experience. - Managing Reservations and Billing: You will oversee the reservation process, ensure accuracy in billing, and handle any billing-related inquiries. - Coordinating & Reporting: You will be required to coordinate with other departments within the hotel and provide regular reports to the management team. This position requires someone who can join on an immediate basis and is located at SH 19, Nagaur Road, Jasrana, Kuchaman City, Rajasthan - 341508. About the Company: Prevoir InfoTech is a company incorporated in 2012, specializing in IT consulting, branding, and marketing services for the hotel industry. Our focus areas include website design & development, software development, SEO/SMO services, and more. Join us in our commitment to providing exceptional services to our guests and maintaining high standards within the hospitality industry.,

Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott, including up-selling. Determine and give complimentaries to guests as gifts for their patronage (e.g., rewards points, show tickets, gift certificates). Promote awareness of brand image internally and externally. Process requests for redeeming Marriott Rewards points. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Enter Marriott Rewards information into appropriate software when taking guest reservations. Answer, record, and process all guest calls, requests, questions, or concerns. Perform general office duties to support Sales Marketing (e.g., filing, sending emails, typing, faxing). Assist management in training and motivating employees; serve as a role model. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Monitor the performance of others to ensure adherence to quality expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. PREFERRED QUALIFICATIONS Education : High school diploma or GED equivalent. Related Work Experience : At least 2 years of related work experience. Supervisory Experience : At least 1 year of supervisory experience. License or Certification : None

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. PREFERRED QUALIFICATIONS Education : High school diploma or GED equivalent. Related Work Experience : At least 2 years of related work experience. Supervisory Experience : At least 1 year of supervisory experience. License or Certification : None

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual. Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. PREFERRED QUALIFICATIONS Education : High school diploma or GED equivalent. Related Work Experience : At least 2 years of related work experience. Supervisory Experience : At least 1 year of supervisory experience. License or Certification : None

As a Reservations Manager at our esteemed client's leading hospitality company in South India, your primary responsibility will be to oversee all aspects of reservations management. You will play a pivotal role in ensuring customer satisfaction, handling customer inquiries, and driving sales activities. Your presence on-site in Coimbatore will be integral to maintaining booking records, optimizing room occupancy, and ensuring the smooth operation of the business. To excel in this role, you must demonstrate proficiency in reservations and sales activities, coupled with strong customer service and communication skills. Experience in training staff will be beneficial as you will be expected to impart your knowledge and skills to the team. Your ability to work collaboratively in a team environment, multitask effectively, and exhibit excellent organizational and time management skills will be critical to your success. If you have a background in management or a related field, it will be considered a plus. Join us in this dynamic environment where you will have the opportunity to make a significant impact on the organization's success while fostering a positive and productive organizational culture.,

Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; no work experience required. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. CORE WORK ACTIVITIES Understanding Markets Maximizing Revenue Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Conducting Daily Reservations Sales Activities Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Assists in monitoring group reservation forecast data. Coordinates with sales and Convention Services to process rooming lists and reservation cards. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges as needed. Checks daily arrivals to ensure all necessary billing instructions are applied to reservations. Manages wait list and prioritizes order of wait list contacts to be made. Prepares work and maintenance orders. Providing Exceptional Customer Service Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Provides excellent customer service consistent with the daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Sets a positive example for guest relations. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints and disputes following the instant pacification procedures. Managing and Conducting Human Resource Activities Monitors reservations sales agents while on phone calls. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees. Creates monthly labor scheduling for team. Additional Responsibilities Utilizes applicable intranet for resources and information. Creates contracts as required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Responsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Responsible for driving customer loyalty by delivering service excellence throughout each customer experience. Provides service to our customers in order to grow share of the account on behalf of the company. CANDIDATE PROFILE Education and Experience High school diploma or GED; no work experience required. OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 2 years experience in the sales and marketing, guest services, front desk, or related professional area. CORE WORK ACTIVITIES Understanding Markets Maximizing Revenue Identifies new reservations sales business to achieve personal and property revenue goals. Understands the overall market, including competitors strengths and weaknesses, economic trends, supply and demand etc and knows how to sell against them. Closes the best opportunities for the property based on market conditions and property needs. Monitors same day selling procedures to maximize room revenue and control property occupancy. Gains understanding of the property's primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution. Conducting Daily Reservations Sales Activities Responds to incoming reservations sales opportunities for the property that are outside parameters of the . Uses negotiating skills and creative selling abilities to close on business and negotiate contracts. Uses sales resources and administrative/support staff effectively. Assists in monitoring group reservation forecast data. Coordinates with sales and Convention Services to process rooming lists and reservation cards. Executes and supports the operational aspects of business booked (eg, generating proposal, writing contract, customer correspondence). Assists with monitoring accuracy of reservation sales orders within tracking systems. Tracks no-show reservations and processes charges as needed. Checks daily arrivals to ensure all necessary billing instructions are applied to reservations. Manages wait list and prioritizes order of wait list contacts to be made. Prepares work and maintenance orders. Providing Exceptional Customer Service Supports customer loyalty and property's brand standards by delivering service excellence throughout each customer experience. Services our customers in order to grow share of the account. Provides excellent customer service consistent with the daily service basics of the brand. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Sets a positive example for guest relations. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before and during their program/event. Serves the customer by understanding their needs and recommending the appropriate features and services that best meet their needs and exceed their expectations, while building a relationship and loyalty to the company. Handles guest complaints and disputes following the instant pacification procedures. Managing and Conducting Human Resource Activities Monitors reservations sales agents while on phone calls. Develops, implements and maintains a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job. Utilizes all available on the job training tools for employees. Creates monthly labor scheduling for team. Additional Responsibilities Utilizes applicable intranet for resources and information. Creates contracts as required. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

The job involves leading the front office operations to ensure smooth guest check-ins and check-outs, along with managing reservations using IDS Software. Maintaining high standards of guest satisfaction and staff efficiency is crucial in this role. Responsibilities include training and supervising front office team members, handling VIP check-ins and guest complaints, managing daily reservations and reports in IDS Software, coordinating with housekeeping and F&B teams, and monitoring room availability and revenue generation. Requirements for this position include a degree in Hotel Management or a relevant field, minimum 3 years of front office experience with IDS Software, excellent leadership and problem-solving skills, and strong communication and grooming standards. This is a full-time job with benefits such as food provided, day shift schedule, and a performance bonus. The work location is in person.,

Travel Consultant Voice & Back Office (Airline Ticketing / Hotel Booking / Trip Advisory) What You'll Do As a Travel Consultant, you'll be the go-to person for our customers, helping them plan their perfect trips. This role combines both voice-based customer service and essential back-office support. Your responsibilities will include: Assisting customers with airline ticketing, making changes, and managing reservations. Facilitating hotel bookings and related accommodations. Providing expert trip advisory services, offering recommendations and insights to enhance travel experiences. Handling customer queries and resolving issues efficiently and courteously. Performing crucial back-office tasks to ensure smooth travel operations. Who We're Looking For Graduates with 6+ months of international BPO or travel industry experience. Freshers with excellent communication skills are highly encouraged to apply!

As a Restaurant Hostess at HRH Group of Hotels in Udaipur, your primary responsibility will be to greet and seat guests, manage reservations, provide exceptional customer service, answer phone calls, and ensure a delightful dining experience. You will work closely with the restaurant team to uphold high service standards and create a welcoming atmosphere for our guests. To excel in this role, you should possess excellent interpersonal and communication skills, demonstrate proficiency in customer service and phone etiquette, have experience in reservations management, maintain a professional appearance and demeanor, and be willing to work flexible hours, including evenings and weekends. Prior experience in hospitality or a similar role would be advantageous. This is a full-time, on-site position that offers the opportunity for permanent employment. In addition to a competitive salary, the benefits include food provisions, health insurance, and Provident Fund coverage. If you are passionate about delivering exceptional service and creating memorable dining experiences, we invite you to join our team at HRH Group of Hotels.,

As a Front Office Supervisor at Hotel Gwen By Rivido in Bengaluru, you will oversee the front desk operations and lead the front office staff to provide exceptional customer service. Your responsibilities will include managing reservations, performing receptionist duties, and ensuring high standards of guest satisfaction. You will collaborate with other departments to maintain seamless operations and uphold superior guest experiences. To excel in this role, you should possess supervisory skills to effectively lead the front office team. Proficiency in receptionist duties and front desk operations is essential, along with strong customer service abilities to guarantee guest satisfaction. Experience in reservation management and booking systems is required, as well as excellent communication skills, both verbal and written. The ability to thrive in a dynamic, fast-paced environment is crucial, and prior experience in the hospitality industry would be advantageous. A Bachelor's degree in Hospitality Management or a related field is preferred for this position.,

As a Front Office Supervisor at Sarovar Hotel Sonipat, you will play a crucial role in ensuring a seamless experience for our guests. Located in the vibrant city of Sonipat, our hotel offers a perfect blend of modern elegance and traditional hospitality, catering to the needs of both business and leisure travelers. Your primary responsibility will be to oversee receptionist duties, manage reservations, and uphold the highest standards of customer service. With your exceptional supervisory skills, you will lead the front office team by example, ensuring that every guest receives personalized attention and a memorable stay. To excel in this role, you should possess strong supervisory skills, with the ability to motivate and inspire your team towards excellence. Experience in front desk operations and a deep understanding of customer service principles are essential. Your proficiency in reservations management, coupled with excellent communication skills, will be key to coordinating guest accommodations effectively. The ideal candidate will be a multitasker with a keen eye for detail and the ability to prioritize responsibilities in a fast-paced environment. While previous experience in the hospitality industry is advantageous, it is not mandatory. A high school diploma or equivalent is required, with a degree in Hospitality or a related field being preferred. Join us at Sarovar Hotel Sonipat and be a part of a team that is committed to providing unparalleled comfort and luxury in a city teeming with historical charm and modern vibrancy.,

As a Travel Coordinator at Concept Holidayz, you will be responsible for managing reservations for flights, hotels, and ground transportation efficiently. Your role will involve coordinating logistics to ensure smooth travel transitions for our clients. You will be the main point of contact, communicating updates and addressing any concerns during their travels. Additionally, you will assist clients with travel documentation and ensure compliance with international regulations. In case of any issues, you will work collaboratively with internal teams to find effective solutions and ensure a seamless travel experience for our clients. Conducting post-travel evaluations will also be part of your responsibilities to enhance the overall service quality provided by our company. Concept Holidayz is a leading travel company based in Rajouri Garden, Delhi, India, specializing in tailor-made international and domestic tour packages at affordable prices. Our expertise includes luxury beach getaways, idyllic retreats, international family vacations, cultural and wildlife tours, luxury city breaks, corporate travel, and honeymoon vacations. With a strong presence on social media platforms and a focus on building trustworthy relationships with travel partners and hotels, we aim to provide a one-stop solution for all travel, tours, and related services.,

Are you a driven individual with a passion for hospitality and operations Join Stay10 as a Hotel Management (Operations) intern and gain hands-on experience in the fast-paced world of hotel management. As an intern with us, you will have the opportunity to enhance your interpersonal skills, knowledge in MS-Excel, and hone your effective communication abilities. You will work closely with our experienced team to ensure the smooth day-to-day operations of our hotel. Key Responsibilities Assist in coordinating daily operations, including guest services, housekeeping, and maintenance. Support in managing reservations, check-ins, and check-outs using MS-Excel. Engage with guests to ensure their satisfaction and address any concerns promptly. Collaborate with various departments to optimize efficiency and guest experiences. Assist in creating reports and analyzing data to improve operational processes. Participate in staff training sessions to enhance your skills and knowledge. Contribute innovative ideas to enhance the overall guest experience at Stay10. If you are a proactive, detail-oriented individual looking to kickstart your career in hotel management, apply now to become a part of our dynamic team at Stay10! About Company: Stay10 service apartments for a short stay in Indore are ideal for vacations, corporate retreats, business, and leisure travelers. We like to make the guests feel more welcome and supported. Our range of services is cost-effective, convenient, and comfortable which makes us the perfect choice for a stay. We specialize in offering you space, privacy, and value more than typical hotel offerings.,

Company Overview Career Craft Consultants India Pvt Ltd, based in Gujarat, operates within the education industry. With a team comprising 51-200 employees, the company is committed to delivering excellence and fostering growth. The official website is careercraftconsultants.co.in Job Overview We are seeking a Female Junior Front Desk Receptionist to join our team at Career Craft Consultants India Pvt Ltd. This full-time position is located in Ahmedabad, Bhopal, Mumbai, and Bharuch. The ideal candidate will possess 1 to 3 years of experience in a related field and will be responsible for managing front desk operations and providing excellent customer service. Qualifications and Skills Proven experience in front desk operations, showcasing skill in handling customer inquiries efficiently and professionally. Proficient in MS Office, specifically Word, Excel, and Outlook with a clear understanding of office practices and procedures. (Mandatory skill) Exceptional customer service skills, demonstrating the ability to address and resolve customer concerns and queries promptly. (Mandatory skill) Strong knowledge of front desk operations, including check-ins, check-outs, and reservations management. (Mandatory skill) Experience in the aviation or hospitality industry, utilizing skills in managing client relationships and enhancing the customer experience. Excellent telephone etiquette, ensuring professional and courteous interactions with clients and internal staff at all times. Strong organizational ability, capable of multitasking and managing time effectively in a fast-paced environment. Highly adaptable and able to work collaboratively with team members to achieve common goals and objectives. Roles and Responsibilities Provide a warm, professional greeting to all visitors, ensuring their comfort and directing them to the appropriate person or department. Maintain the front desk area, ensuring it is tidy and presentable, stocked with all necessary office supplies and materials. Manage phone calls and correspondences, including emails and letters, with efficiency and discretion. Coordinate and schedule appointments and meetings, organizing rooms and resources as required. Offer customer support by addressing potential queries and guiding clients through services provided by our company. Assist in administrative tasks, such as data entry, organization of documents, and maintaining official records. Collaborate with the team to devise and enhance office procedures and workflows to improve efficiency. Ensure implementation of security procedures and monitoring of visitor log entries for compliance and safety.

Key Responsibilities: Guest Reception: Welcome guests warmly and escort them to their seats. Reservations Management: Handle table reservations and ensure efficient seating arrangements. Customer Assistance: Provide menu recommendations and answer any queries regarding the restaurants offerings. Coordination: Work closely with servers and kitchen staff to ensure smooth operations. Ambiance Management: Maintain a pleasant and inviting atmosphere in the dining area. Table Setup: Arrange and clean tables before and after each service. Food & Beverage Service: Assist in serving food and beverages to guests. Inventory Management: Ensure adequate stock of cutlery, plates, and glassware. Hygiene & Cleanliness: Maintain high cleanliness standards in dining and service areas. Support Staff: Assist kitchen and bar staff as needed. Team Collaboration: Coordinate with other team members to provide seamless service.