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0.0 - 4.0 years

0 Lacs

vadodara, gujarat

On-site

Job Description: Established in 2002, BDR Pharmaceuticals is a leading player in the domestic and global API Business market. Specializing in specialty medication formulations, we contribute significantly to the worldwide pharmaceutical sector. With operational facilities in Gujarat, Uttarakhand, and Hyderabad, our multi-branding approach ensures the availability and affordability of critical and life-saving medicines. As a Front Desk employee based in Vadodara, you will be responsible for on-site receptionist duties. This full-time role entails answering phone calls, welcoming visitors, and delivering exceptional customer service. Additionally, you will handle basic administrative tasks, schedule appointments, and maintain a warm and inviting reception area. The ideal candidate should possess proficient phone etiquette and receptionist skills, along with strong customer service and communication abilities. Basic computer literacy is required, and excellent organizational skills with attention to detail are essential. Prior experience in a similar role would be advantageous, and a high school diploma or equivalent qualification is mandatory.,

Posted 23 hours ago

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0.0 - 4.0 years

0 Lacs

haryana

On-site

As a Hotel Digital Marketing Intern at Eazotel, you will be responsible for implementing marketing strategies, managing social media accounts, creating digital content, analyzing online metrics, and enhancing customer acquisition and brand presence through coordination with various departments. This full-time on-site role based in Gurugram offers you the opportunity to support website updates, booking engine integrations, and OTA listing optimizations, contributing to the growth and success of hospitality businesses in a competitive industry. To excel in this role, you should possess excellent communication and customer service skills, along with experience in managing reservations and receptionist duties. A solid knowledge of the Food & Beverage industry, coupled with a basic understanding of digital marketing and social media platforms, will be advantageous. Your ability to work on-site in Gurugram and a Bachelor's degree in Marketing, Hospitality, Business, or a related field are preferred qualifications that will enable you to thrive in this dynamic environment. Join our expert team at Eazotel and be part of our mission to enhance brand presence, customer acquisition, and revenue management for hotels and restaurants. With our commitment to cutting-edge technology and personalized support, you will play a vital role in empowering hospitality businesses to succeed in today's competitive landscape.,

Posted 1 day ago

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1.0 - 5.0 years

0 Lacs

ranchi, jharkhand

On-site

You will be joining GARV INFRATECH PRIVATE LIMITED, a reputed construction company situated at EWS 34, Harmu Housing Colony, Ranchi. Known for its high standards of quality and excellence in the construction sector, our company is dedicated to providing top-notch infrastructure solutions across various industries. As a Front Office Receptionist based in Ranchi, your primary responsibility will be to oversee the front desk operations. This includes welcoming and assisting visitors, handling incoming calls, and delivering exceptional customer service. Your daily tasks will involve ensuring office security through strict adherence to procedures, keeping track of logbooks, and managing incoming and outgoing correspondence. Your role will also require effective communication skills to liaise with internal teams and external clients efficiently. To excel in this role, you should possess proficiency in Receptionist Duties, Front Office operations, and Phone Etiquette. Exceptional Customer Service and Communication skills are essential, along with the ability to multitask and manage your time effectively. Previous experience in a similar position will be advantageous, along with a basic understanding of office management and administrative procedures. A high school diploma or equivalent is required, while additional qualifications will be considered a plus.,

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0.0 years

0 Lacs

dehradun, uttarakhand (uttaranchal), india

On-site

Company Description Mikes Forest Retreat is a luxury hideaway nestled in the forests of Dehradun, offering soulful hospitality, legacy-rich stays, and curated experiences. Founded by Michael Dalvi and now managed by his daughter Madhurika, the retreat invites guests to rediscover connection and relaxation in a serene natural environment. Role Description This is a full-time on-site role for a Front Office Associate located in Dehradun. The Front Office Associate will be responsible for performing receptionist duties, managing check-ins, and providing exceptional customer service. Daily tasks include answering phone calls, assisting with guest inquiries, and ensuring smooth communication between guests and the retreat staff. Qualifications Phone Etiquette and Receptionist Duties skills Customer Service skills and ability to manage Check-in processes Excellent Communication skills Strong interpersonal skills and a friendly, welcoming demeanor Ability to work independently and in a team environment Experience in the hospitality industry is a plus High school diploma or equivalent Show more Show less

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3.0 - 5.0 years

0 Lacs

gurugram, haryana, india

On-site

Job Description Executive - Front Office Location: Bangalore, Gurgaon, Mumbai Reporting To : Center Manager CTC : 6 Lacs CTC Industry Experience : Facility Reception, CoWorking, or Hotels Total minimum Experience 3 Years Qualification : Graduate / Hotel Management Our Client Our Client was founded in 2018 in response to the fast-growing demand for outsourced offices. They support medium to large enterprises by commissioning customized offices that align with their brands ethos while offering flexibility in contracts and the ability to scale quickly. They have been consistently rated A (CE) by ICRA, developed over 4.2 million + sq.ft. of premium offices, Role & Responsibilities You&aposll manage all aspects of day-to-day service delivery during working hours. To advise Front Office Management on escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow the escalation process To take rounds of the front office, lobby area, and restrooms to ensure a high standard of housekeeping & upkeep. Greet visitors/clients by providing a friendly, courteous front office service reflecting the client&aposs corporate image. Site personnel are notified of guests' arrival immediately. Issue visitor badges/temporary cards/service badges/new joiners ID & access card. Follow up for the return of respective ID/access cards with the respective stakeholder. Visitor admission is properly authorized. Maintained visitor logbook Assisting with special needs for visitors with disabilities Ensuring basic cleanliness of the lobby, lifts, and public areas. Handling client/visitor complaints/feedback and other related problems and communicating to the next level or as per the escalation matrix. Handling the tasks related to soft services as per operational needs. Skillset required: Excellent communication skills. Strong customer service drive. Good problem-solving skills. Quick learner and ability to motivate oneself. Proven working experience as a guest relations executive. Confidently able to present to clients. Hands-on experience in visitor management. Should know about facility office management Knowledge of parking management & visitor management system (preferred) Skills: front office,foe,receptionist duties,facility management (fm),front desk,courier management,administration jobs,hotel frontdesk Show more Show less

Posted 2 days ago

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3.0 - 5.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Job Description Executive - Front Office Location: Bangalore, Gurgaon, Mumbai Reporting To : Center Manager CTC : 6 Lacs CTC Industry Experience : Facility Reception, CoWorking, or Hotels Total minimum Experience 3 Years Qualification : Graduate / Hotel Management Our Client Our Client was founded in 2018 in response to the fast-growing demand for outsourced offices. They support medium to large enterprises by commissioning customized offices that align with their brands ethos while offering flexibility in contracts and the ability to scale quickly. They have been consistently rated A (CE) by ICRA, developed over 4.2 million + sq.ft. of premium offices, Role & Responsibilities You&aposll manage all aspects of day-to-day service delivery during working hours. To advise Front Office Management on escalated issues during the shift. To ensure immediate response to all priority calls during the shift and follow the escalation process To take rounds of the front office, lobby area, and restrooms to ensure a high standard of housekeeping & upkeep. Greet visitors/clients by providing a friendly, courteous front office service reflecting the client&aposs corporate image. Site personnel are notified of guests' arrival immediately. Issue visitor badges/temporary cards/service badges/new joiners ID & access card. Follow up for the return of respective ID/access cards with the respective stakeholder. Visitor admission is properly authorized. Maintained visitor logbook Assisting with special needs for visitors with disabilities Ensuring basic cleanliness of the lobby, lifts, and public areas. Handling client/visitor complaints/feedback and other related problems and communicating to the next level or as per the escalation matrix. Handling the tasks related to soft services as per operational needs. Skillset required: Excellent communication skills. Strong customer service drive. Good problem-solving skills. Quick learner and ability to motivate oneself. Proven working experience as a guest relations executive. Confidently able to present to clients. Hands-on experience in visitor management. Should know about facility office management Knowledge of parking management & visitor management system (preferred) Skills: front office,foe,receptionist duties,facility management (fm),front desk,courier management,administration jobs,hotel frontdesk Show more Show less

Posted 2 days ago

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0.0 years

0 Lacs

pune, maharashtra, india

On-site

Role Description This is a full-time on-site role for a Front Desk Manager located in Pune. The Front Desk Manager will oversee day-to-day front-desk activities, including greeting and assisting visitors, managing reservations, and ensuring customer satisfaction. Responsibilities include answering phone calls, handling customer inquiries, managing appointments, and maintaining the reception area. The role also involves coordinating with other departments to ensure smooth operations and excellent customer service. Qualifications Strong Customer Service and Customer Satisfaction skills Experience with Receptionist Duties and Reservations management Excellent Communication skills Ability to multitask and manage time effectively Problem-solving skills and attention to detail Experience in the hospitality or entertainment industry is a plus Bachelor&aposs degree in Hospitality, Business Administration, or related field Show more Show less

Posted 3 days ago

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0.0 - 4.0 years

0 Lacs

rajasthan

On-site

Job Description: As a Receptionist at Hotel RB Palace in Dhaulpur, you will be responsible for providing exceptional customer service to all guests. Your primary duties will include greeting and assisting guests, answering phone calls, taking reservations, and managing check-ins and check-outs. Along with these tasks, you will also handle incoming and outgoing mail, maintain the reception area, and collaborate with housekeeping and other departments to ensure a seamless guest experience. To excel in this role, you must possess excellent phone etiquette and receptionist skills, strong clerical abilities, and outstanding communication skills. Your capacity to multitask effectively and manage various responsibilities will be crucial. A professional demeanor, positive attitude, and prior experience in the hospitality industry would be advantageous. A High School diploma or equivalent qualification is required for this position. Join our team at Hotel RB Palace and be a key contributor to delivering top-notch customer service in a dynamic hospitality environment.,

Posted 1 week ago

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0.0 - 4.0 years

0 Lacs

coimbatore, tamil nadu

On-site

Foxmicro Technology has over 8 years of experience in providing information technology solutions to manufacturing companies, education, and healthcare sectors. As a trusted technology solution system integrator, we specialize in discussing, designing, developing, deploying, and maintaining various information technology solutions including software services, custom mobile and web applications, retail billing software, brand identity services, website development, e-commerce websites, digital marketing, SEO, IT infrastructure services, data entry services, IoT, data backup, cloud and managed services, unified communications, information security, wireless & mobility solutions, etc. We are currently looking to hire a Front Desk Staff for a full-time on-site role at Fox Micro TechnoCorp in Coimbatore. The Front Desk Staff will be responsible for handling phone etiquette, receptionist duties, customer service, communication, and computer literacy on a daily basis. The ideal candidate should possess strong communication skills, computer literacy, experience with office equipment and software, excellent organizational skills, ability to multitask and prioritize tasks effectively, and preferably have previous experience in a similar role. A high school diploma or equivalent qualification is required. Join our team at Foxmicro Technology and be a part of our commitment to delivering exceptional technology solutions and outstanding customer service across the region.,

Posted 1 week ago

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2.0 - 6.0 years

0 Lacs

rajkot, gujarat

On-site

The role of Front Desk Manager at Ornaskin Aesthetic Centre in Rajkot is a full-time on-site position where you will be responsible for overseeing reception areas, ensuring customer satisfaction, and effectively managing reservations. Your daily tasks will include handling receptionist duties, providing exceptional customer service, and maintaining smooth operational procedures at the front desk. To excel in this role, you should have experience in receptionist duties and handling reservations, possess strong customer service and customer satisfaction skills, exhibit excellent communication skills, and demonstrate the ability to manage front desk operations efficiently. Previous experience in a related field is a plus. A high school diploma or equivalent is required, and additional certifications or education would be beneficial. Join our team and contribute to creating a welcoming and efficient environment for our customers at Ornaskin Aesthetic Centre.,

Posted 1 week ago

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1.0 - 5.0 years

0 Lacs

andhra pradesh

On-site

You will be a Hotel Receptionist at AR Grand, a well-known hotel in Gajuwaka, Vishakhpatnam managed by Treebo group. Your main responsibilities will include welcoming guests, managing reservations, overseeing check-ins and check-outs, and delivering exceptional customer service. Additionally, you will be expected to handle phone calls, address guest queries, maintain a tidy front desk, and ensure a smooth and pleasant stay for all guests. In addition, you will be required to prepare reports on collections and expenses. To excel in this role, you should possess strong interpersonal and communication skills, have experience in receptionist duties and reservations management, be proficient in phone etiquette, be capable of multitasking in a fast-paced environment, exhibit excellent organizational and problem-solving abilities, ideally have previous experience in the hospitality industry, and have basic computer skills along with familiarity with reservation systems.,

Posted 1 week ago

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1.0 - 5.0 years

0 Lacs

vadodara, gujarat

On-site

You will be working as a Clinic Assistant at the Best Clinic in Vadodara on a full-time on-site basis. Your primary responsibilities will include managing receptionist duties, providing top-notch customer service, assisting with patient care, and accurately using medical terminology in your day-to-day tasks. You will also be tasked with scheduling appointments, maintaining patient records, and ensuring the smooth operation of the clinic. To excel in this role, you must possess strong communication and customer service skills, along with experience in receptionist duties and patient care. Proficiency in medical terminology, excellent organizational and multitasking abilities, and the capacity to work effectively in a team-oriented setting are also key requirements. Previous experience in a dental or medical clinic would be advantageous. A high school diploma or equivalent qualification is necessary for this position.,

Posted 1 week ago

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1.0 - 5.0 years

0 Lacs

palghar, maharashtra

On-site

The Fern Shelter Resort in Palghar, located on National Highway 48 between Mumbai and Ahmedabad, is a premier destination known for its refined dining options and exceptional event hosting services. Boasting 81 luxurious rooms with modern amenities and elegant decor, the resort offers a unique blend of luxury and serenity. Its facilities include a vegetarian restaurant, all-day dining restaurant, poolside cafe, rooftop lounge, and top-notch banquet amenities. As a Front Office Associate at The Fern Shelter Resort in Palghar, you will play a pivotal role in managing receptionist duties, addressing customer inquiries, overseeing efficient check-in processes, and fostering clear communication with both guests and staff. Your responsibilities will involve daily interactions with guests to cater to their needs, resolve any issues promptly, and ensure a seamless and enjoyable stay for all visitors. To excel in this role, you should possess strong phone etiquette, proficiency in receptionist duties, adeptness in customer service and check-in procedures, excellent communication skills, and the ability to thrive in a dynamic and fast-paced environment. Prior experience in the hospitality industry would be advantageous, and a high school diploma or equivalent is required, with additional certification in Office Management being a beneficial asset.,

Posted 2 weeks ago

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1.0 - 5.0 years

0 Lacs

haryana

On-site

Job Description: As a Front Desk Attendant at our company in Gurugram, you will play a crucial role in providing exceptional customer service and maintaining efficient front desk operations. Your responsibilities will include greeting visitors with a pleasant and professional demeanor, managing phone calls effectively, and ensuring the smooth functioning of the reception area. You will be expected to demonstrate excellent phone etiquette and receptionist duties skills while handling inquiries from visitors and scheduling appointments. Strong clerical skills will be essential for performing tasks such as filing and data entry accurately. Effective communication skills will enable you to interact with visitors and colleagues professionally. The ability to manage multiple tasks efficiently is key to success in this role, as you will be responsible for various administrative duties. Your dedication to providing exceptional customer service will enhance the overall visitor experience at our front desk. Basic computer proficiency is required to carry out tasks effectively. If you are a detail-oriented individual with a passion for customer service and possess the necessary qualifications, we invite you to join our team as a Front Desk Attendant.,

Posted 2 weeks ago

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0.0 - 4.0 years

0 Lacs

ghaziabad, uttar pradesh

On-site

The role requires someone with excellent phone etiquette and communication skills to effectively manage receptionist duties and provide outstanding customer service. The ideal candidate should be proficient in clerical skills and handling administrative tasks, with strong interpersonal skills and a professional demeanor. It is essential to have the ability to multitask and manage time effectively. Previous experience in a similar role would be beneficial. A High School diploma or equivalent is required, while further education or certifications are considered a plus.,

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

haryana

On-site

As a Hospitality Professional at Unico Restaurant in Gurugram, you will be responsible for handling reservations, providing excellent customer service, managing receptionist duties, and ensuring the smooth operations of food & beverage services. Your role will require you to possess excellent communication skills, experience in reservations and receptionist duties, as well as knowledge of food & beverage operations. To excel in this role, you must be able to work collaboratively in a fast-paced environment, demonstrate strong problem-solving and organizational skills, and have a background in the hospitality industry. A degree in Hospitality Management or a related field is preferred but not mandatory. If you are passionate about delivering exceptional hospitality experiences, thrive in a dynamic work setting, and enjoy interacting with customers, then this full-time on-site position at Unico Restaurant is the perfect opportunity for you.,

Posted 2 weeks ago

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2.0 - 6.0 years

0 Lacs

chennai, tamil nadu

On-site

The role of Front Office Supervisor is a full-time on-site position located in Chennai. As a Front Office Supervisor, you will be responsible for overseeing front desk operations to ensure smooth check-in and check-out procedures, managing reservations, and delivering exceptional customer service. Your duties will include supervising front office staff, handling receptionist responsibilities, and addressing guest complaints in a professional manner. Additionally, you will play a key role in training new employees and ensuring that all front office procedures adhere to hotel policies. To excel in this role, you must possess proven supervisory skills and experience in team leadership. Proficiency in receptionist duties such as check-in/check-out processes and reservations management is essential. Strong customer service skills with a focus on guest satisfaction are crucial, along with effective communication skills both verbal and written. The ability to multitask, work well under pressure, and previous experience in a hospitality environment would be advantageous. A high school diploma or equivalent is required, while a degree in hospitality management is preferred.,

Posted 2 weeks ago

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0.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Company Description PVRINOX Pictures is the motion picture division of PVRINOX Limited, the largest film exhibition company in India with 1683 screens across 360 properties in 115 cities in India and Sri Lanka. As the largest independent distributor of foreign language and Indian films, PVRINOX Pictures has released over 500 Hollywood, 200 Hindi, and 100 regional films since 2002. Known for its advanced audiovisual technology, superior seating, diverse food and beverage offerings, and wide range of cinema services, PVRINOX Pictures offers a premium viewing experience for film and alternative content. For more information, visit our website and follow us on social media. Role Description This is a full-time, on-site role located in Hyderabad for a Guest Relations Executive. The Guest Relations Executive will be responsible for providing exceptional customer service to our patrons, handling guest inquiries, addressing complaints, and ensuring a positive cinema experience. Duties also include managing reception tasks, assisting with sales, and coordinating with various departments to maintain smooth operations. Qualifications Proven skills in Guest Relations and Customer Service Strong Communication abilities Experience in Sales and Receptionist Duties Excellent problem-solving and organizational skills Ability to work effectively in a fast-paced environment Previous experience in the entertainment or hospitality industry is a plus A diploma or degree in Hospitality Management, Communications, or a related field is preferred Show more Show less

Posted 2 weeks ago

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0.0 - 1.0 years

0 - 0 Lacs

chennai

On-site

Job Title: Front Office Admin / Receptionist Work Location: T. Nagar, Chennai Employment: Full-time Company: Sri Krish Housing Properties Industry: Real Estate Job Summary: We are looking for a professional and presentable Front Office Admin / Receptionist to manage the front desk and be the first point of contact for clients and visitors. The ideal candidate will handle calls, emails, visitor coordination, and basic administrative support, reflecting the companys brand in all interactions. Key Responsibilities: Greet and welcome visitors with a courteous and professional attitude. Manage the front desk, including handling incoming and outgoing calls. Respond promptly to emails and route inquiries to the appropriate departments. Maintain visitor logs, handle appointment scheduling, and issue visitor passes. Assist with basic clerical tasks such as filing, printing, and document management. Ensure the entire office space is clean, organized, and presentable at all times. Coordinate with internal departments for meetings, client visits, and hospitality. Receive and distribute incoming mail, parcels, and courier packages. Requirements: Bachelor's degree or equivalent preferred. 0 to 1 year of experience in front office or receptionist roles, preferably in real estate or corporate environments. Excellent verbal and written communication skills in English. Proficient in MS Office (Word, Excel). Well-groomed, polite, and customer-oriented. Preferred Qualities: Multitasking ability and a calm, professional demeanor. Strong interpersonal and organizational skills. Fluency in Hindi is an added advantage. Ability to handle pressure and prioritize work efficiently.

Posted 2 weeks ago

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0.0 - 4.0 years

0 Lacs

kochi, kerala

On-site

Job Description ICL Fincorp Limited, established in 1999, has become a prominent name in the Gold Loan oriented Non-Banking Financial Sector (NBFC). Based in Irinjalakkuda, Thrissur, Kerala, the company expanded to Chennai and now has a significant presence across five South Indian States, with plans to expand nationwide. Under the leadership of Chairman and Managing Director Mr. K. G. Anilkumar, ICL Fincorp has diversified into business loans, vehicle loans, money transfer, forex, travel and tourism, among other services. The company's extensive financial product portfolio and the ICL Group's varied ventures make ICL a household name in business circles. This full-time on-site role as a Front Desk Representative is located in Kochi. The Front Desk Representative will be responsible for managing reception duties, answering and directing phone calls, handling customer service inquiries, and making reservations. The role requires excellent communication skills to interact with clients and ensure a welcoming and efficient front desk experience. Qualifications - Proficient in Phone Etiquette and Receptionist Duties - Strong Customer Service skills - Experience handling Reservations - Excellent Communication skills - Ability to manage time and multitask efficiently - Friendly and professional demeanor - High school diploma or equivalent; additional qualifications are a,

Posted 3 weeks ago

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2.0 - 6.0 years

0 Lacs

maharashtra

On-site

The Reception Manager position at Shaman Triumph, a state-of-the-art Triumph Motorcycle Service centre in Mumbai, offers a full-time on-site role for an individual who excels in customer service and organizational skills. As the Reception Manager, you will be entrusted with overseeing the reception area to ensure seamless operations and a welcoming environment for all visitors. Your responsibilities will include managing phone calls, scheduling appointments, coordinating with various departments, and maintaining records. To succeed in this role, you must possess exceptional communication skills and a strong focus on customer satisfaction. Prior experience in receptionist duties along with solid organizational abilities is essential. The ability to multitask efficiently in a fast-paced setting is crucial, along with strong interpersonal skills and a friendly demeanor to interact with customers effectively. Previous experience in the hospitality or automotive industry would be advantageous. Join our team at Shaman Triumph and play a pivotal role in delivering top-notch service to our customers, creating a positive and memorable experience for all who visit our establishment.,

Posted 3 weeks ago

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0.0 - 4.0 years

0 Lacs

ujjain, madhya pradesh

On-site

As a Receptionist at our company, you will be responsible for handling phone calls with professionalism and efficiency. Your duties will include greeting and directing visitors, managing appointments, and providing general clerical support. Your excellent communication and customer service skills will be essential in creating a positive experience for all guests. To excel in this role, you should have strong organizational and multitasking abilities. You must be able to work both independently and as part of a team to ensure smooth operations in a fast-paced environment. Previous experience in hospitality or a related field would be advantageous, but not required. A high school diploma or equivalent is necessary for this position. Join our team and contribute to creating a welcoming and efficient environment for our visitors and staff. Your role as a Receptionist is crucial in maintaining a positive and professional image for our company.,

Posted 3 weeks ago

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2.0 - 6.0 years

0 Lacs

kerala

On-site

You will be working as a Front Office Supervisor at Blanket Hotel & Spa, a luxury resort and hotel situated in the beautiful natural surroundings of Munnar. Your primary responsibility will be to oversee front desk operations, manage receptionist duties, handle customer service inquiries, supervise staff, schedule shifts, and ensure a high level of guest satisfaction. You will also be involved in managing reservations, coordinating with various departments, and maintaining smooth communication flow within the hotel. To excel in this role, you should possess strong supervisory skills with experience in team management. Proficiency in receptionist duties, organizing front desk operations, and providing excellent customer service are essential. Effective communication skills, both written and verbal, are crucial for successful interactions with guests and other team members. A professional demeanor, appearance, and the ability to multitask and work well under pressure are key traits required for this position. While prior experience in the hospitality industry is advantageous, it is not mandatory. However, a Bachelor's degree in Hospitality Management, Business Administration, or a related field would be preferred. Join us at Blanket Hotel & Spa and be a part of our dedicated team committed to delivering exceptional services and ensuring memorable experiences for our guests.,

Posted 3 weeks ago

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1.0 - 3.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Role Description This is a full-time, on-site role for a Front Office Senior Associate located in Bengaluru. The Front Office Senior Associate will be responsible for greeting guests, managing reception duties, providing excellent customer service, and ensuring smooth front office operations. This role also involves handling inquiries, coordinating with various departments, and maintaining an organized and welcoming environment for guests. Qualifications Strong Interpersonal Skills and the ability to work effectively with a diverse clientele Proficiency in Receptionist Duties, including managing the front desk and handling inquiries Excellent Communication skills, both verbal and written Customer Service experience with a focus on hospitality and satisfaction Familiarity with Front Office operations in a hospitality setting Ability to multitask and prioritize in a fast-paced environment Previous experience in the hospitality industry is a plus High school diploma or equivalent; additional qualifications in hospitality management are advantageous Minimum 1-2 years of experience in front office operations is must Show more Show less

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1.0 - 5.0 years

0 Lacs

pune, maharashtra

On-site

You will be joining Royal Orchid & Regenta Hotels as a full-time Reservations Agent based in Pune. In this role, your primary responsibility will be managing incoming reservation requests through various communication channels such as phone and email. You will handle bookings, deliver exceptional customer service, and support receptionist duties when necessary. Additionally, you will be tasked with maintaining accurate records and facilitating smooth communication between guests and hotel staff. To excel in this role, you should possess proficiency in phone etiquette and reservation handling, strong customer service and communication skills, and experience in receptionist duties. Your written and verbal communication skills should be excellent, enabling you to work effectively both independently and as part of a team. Prior experience in the hospitality industry would be beneficial, and a Bachelor's degree in Hospitality Management or a related field is preferred. If you are looking to contribute to a fast-growing hotel brand known for its luxury, upper mid-market, and budget accommodations, and are eager to provide top-notch service to guests, this role at Royal Orchid & Regenta Hotels could be the perfect fit for you.,

Posted 3 weeks ago

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