Job Title: Production Supervisor – Furniture Manufacturing Location: Sector 37 Department: Production / Manufacturing Reports To: Production Manager / Plant Manager Job Type: Full-Time Job Summary: We are seeking a detail-oriented and experienced Production Supervisor to oversee daily operations in our furniture manufacturing facility. The ideal candidate will ensure production targets are met safely, efficiently, and with high quality, while managing a team of workers and coordinating with other departments such as design, quality assurance, and logistics. Key Responsibilities: Supervise and coordinate the activities of production workers and operators on the shop floor. Ensure timely production according to schedule and customer demand. Monitor the use of machinery and equipment; ensure proper maintenance and minimal downtime. Maintain strict adherence to quality standards and oversee inspection processes. Implement safety policies and procedures to ensure a safe work environment. Monitor material usage and work closely with inventory control to avoid delays or shortages. Train and coach employees in proper work methods, procedures, and safety standards. Identify areas for process improvement and support continuous improvement initiatives (e.g., lean manufacturing, 5S). Maintain accurate production records and report daily output to upper management. Collaborate with design and engineering teams to troubleshoot manufacturing issues. Requirements: Proven experience as a Production Supervisor or similar role in the furniture or woodworking industry . Strong understanding of furniture manufacturing processes, including CNC machinery, woodworking, assembly, and finishing. Knowledge of quality control principles and lean manufacturing techniques. Ability to read and interpret technical drawings and production schedules. Excellent leadership and interpersonal skills. Strong organizational and problem-solving abilities. Basic computer skills (Microsoft Office; ERP systems a plus). Ability to work under pressure and handle multiple tasks simultaneously. Education & Experience: High school diploma or equivalent (required); technical certification or degree in manufacturing, industrial engineering, or related field (preferred). 3–5 years of supervisory experience in a production environment, preferably within the furniture or woodworking industry. Physical Requirements: Ability to stand for long periods and lift materials up to 50 lbs. Exposure to dust, noise, and chemicals typical in a furniture manufacturing facility. Must be comfortable using PPE (Personal Protective Equipment) as required. Job Type: Full-time Pay: ₹20,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Shift availability: Day Shift (Preferred) Work Location: In person Application Deadline: 02/06/2025
Job Title: Production Assistant – Furniture Manufacturing Location: Sector 37 Department: Production / Manufacturing Reports To: Production Supervisor / Production Manager Job Type: Full-Time Job Summary: We are looking for a motivated and organized Production Assistant to support our manufacturing operations in the furniture industry. This role assists the production team in ensuring smooth workflow on the shop floor, maintaining quality standards, and keeping schedules on track. The ideal candidate is detail-oriented, dependable, and willing to learn in a fast-paced production environment. Key Responsibilities: Assist in coordinating daily production activities to meet manufacturing goals. Support the Production Supervisor in monitoring workflow and employee tasks. Prepare materials, tools, and workstations for production processes. Track inventory levels and report shortages to the supervisor. Perform basic quality checks and report any defects or issues to the quality team. Help maintain cleanliness and organization in the production area. Assist with documentation and record-keeping, including production logs and time tracking. Communicate with other departments (e.g., logistics, quality, maintenance) as needed to support production flow. Follow all safety guidelines and wear required personal protective equipment (PPE). Requirements: Prior experience in a manufacturing or warehouse environment preferred; experience in furniture production is a plus. Basic understanding of manufacturing processes and tools. Ability to follow instructions and work as part of a team. Good communication and organizational skills. Willingness to learn and take on new tasks. Basic computer skills (e.g., data entry, spreadsheets) are a plus. Education & Experience: High school diploma or equivalent (required). 1–2 years of experience in a production or manufacturing setting preferred. Physical Requirements: Ability to stand for long periods and lift materials up to 50 lbs. Comfortable working in a dusty, noisy environment with varying temperatures. Must be able to bend, lift, and carry items throughout the shift. Job Type: Full-time Pay: ₹15,000.00 - ₹26,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Work Location: In person
We’re looking for a Senior Architect to join our team and help us design the future. As a Senior Architect, you will be responsible for leading the design of complex projects, working with clients to understand their needs, and developing creative solutions that meet their requirements. You will also be responsible for mentoring and guiding junior architects, ensuring that they are able to deliver high-quality work that meets the standards of our firm. If you are a creative thinker with a passion for design, we want to hear from you. Candidate will be responsible for managing technical aspects of all architectural projects at the firm, from design development through construction administration. The Senior Architect will oversee the production of Design Development & Construction Document deliverables and specifications, including code analysis, and provide quality control, cost control and constructability reviews. The Senior Architect will be viewed as a technical expert and mentor with recognized authority in production document development, building code compliance and constructability as it relates to project delivery. The position requires good communication skills and coordination internally Directors, Project Managers, Designers and support staff, and externally with other members of the design team Including Structural Engineers, Site Managers, Civil Engineers, Landscape Architects and Contractors. Key Responsibilities: · Design and plan layouts, elevations, and structure for corporates and commercial real estate projects. · Technical oversight and coordination of project documents through all project phases. · Assisting project teams to resolve problems of major scope and complexity. · Conduct reviews of scheduled milestone packages with a particular emphasis towards constructability and scope/cost controls. · Provide oversight of architectural detailing, construction administration, coordination and communications with other design and engineering consultants. · Manage client contact and interface with authorities having jurisdictions. · Manage all aspects of structural plan development for commercial projects. · Consolidate all architectural requirements and specifications. · Develop specialized architectural drawings. · Design and construct residential, commercial, and medical buildings. · Conduct inspections and obtain permits. · Check accuracy of work performed by contractors and subcontractors. · Promote and nurture positive business relationships through effective communication. · Prepare and maintain copies of completed architectural drawings. · Perform other related duties as assigned and oversee all construction-related tasks. · Conduct research and formulate recommendations for site planning, architectural and structural issues, and scheduling review architectural and engineering drawings, and meet with consultants throughout development process. · Maintain accurate, up-to-date architectural records, including construction drawings and specifications · Develop and manage budgets and project schedules and track progress. · Manage subcontractors and laborers, coordinate their scheduling, and administer and evaluate their pay. · Ensure adherence to all building codes, laws, and regulations · Maintain up-to-date knowledge of architectural and engineering codes, ordinances, and regulations. Qualifications: · Professional Architecture degree - either Bachelor of Architecture or Masters in Architecture from an accredited school of architecture. · Registered Architect w/ 10+ years of architectural firm experience with well-rounded experience in any of the following project types: | Commercial | Institutional | Hospitality | Corporate. · Onsite construction field experience. · Good team leadership skills and good with clients, contractors and staff. · Flexibility in assignments and team leadership. · Proficient in writing and communication skills. · Strong knowledge of all local and state codes and other applicable federal and industry standard guidelines. · Proficiency with Revit, AutoCAD, Microsoft Office (Word, Excel, Project, etc.) · Experience and/or interest in sustainable design/LEED accreditation desired but not required Diversity Statement. Job Types: Full-time, Permanent Pay: ₹80,000.00 - ₹150,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Yearly bonus Work Location: In person Application Deadline: 12/06/2025
To be responsible for the overall direction, coordination, implementation, execution, control and completion of projects ensuring quality and on-time delivery of project. Role will be based out of Gurgaon, with frequent travel to site locations (entire duration of project assigned) Roles & Responsibilities: Drawings and BoQ Understanding. Ability to read layout drawings and detailed sectional drawings and elevation drawings. Understanding and analyzing BoQ. Proficient with on-site measurement and demarcating changes from layout/ BoQ Knowledge of various materials used in interior fit-out projects. Client Management & Servicing. Strong client communication on-site. Ensuring the client is up to date with project snags and potential roadblocks during on-site visits. Project Management. Creation and follow-through of purchase plan. Material tracking and stacking, ensuring <5% material wastage. Timeline management and tracking for update to stakeholders. Management of team of contractors, responsible for onboarding new high-quality contractors. Labour management, ensuring discipline, attendance, and allocation of work Regular quality checks, ensuring adherence to drawings, BoQ, and client instruction; on-site. Quality monitoring to ensure no SNAGs policy and ensuring use of masking tape, floor covering, etc. Must ensure timely arrival of materials at site and regular site cleaning Leadership Manages team allocation on projects, on-rolling of the execution team, including 3rd party contractors; must ensure timely arrival of team on site every day. In charge of ensuring that a project overview meeting to understand layout, BoQ, Electricals,cleaning plan, and purchase plan with project manager and electrical head. Must attend a 15-minute weekly stand-up to discuss site progress, plan for next week, and to clear roadblocks for the site supervisor. Must be up to date with all site activity, informing project managers of updates and issues, and ensuring the communication of roadblocks for the projects team. Required to conduct training for site team and provide feedback to team post every project Required Skills. Understanding of Layouts, BoQ, and electricals. Strong verbal communication skills in English and/ or Hindi. Should have experience managing on-site labour team. Working knowledge of computers (MS Office) Qualification. Graduate with working knowledge of computers OR Diploma/B.Tech/B.E, preferably in Civil or related field. Candidate must have the ability to work independently and have experience with managing a cross-functional team. 8+ years of experience as a site manager for a commercial/ corporate interior fit-out company. Job Types: Full-time, Permanent Pay: Up to ₹100,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Schedule: Day shift Fixed shift Work Location: In person
At Nivasa, we don’t just create furniture—we craft stories, evoke emotions, and shape spaces that become an extension of our clients’ lives. As we continue to build a global luxury brand, we are looking for an exceptional Marketing professional with proven track record who thrives on innovation, relationship building and collaboration. Why Join Us? Nivasa is where artistry meets excellence. By joining our team, you’ll become part of a legacy that blends timeless craftsmanship with cutting-edge design. If you’re ready to be inspired daily, push boundaries, and design for a discerning global clientele, Nivasa is the home you’ve been searching for. Profile Overview: We are seeking a Marketing Head with a proven track record in driving business growth, revenue generation, and brand success in the Luxury Interior, Furniture, Wardrobes & Lighting domain. Who will lead marketing at Nivasa, managing budgets, setting goals, and ensuring consistent brand messaging across all channels. Expertise in strategic planning, relationship building, consumer behavior, identify market opportunities, and drive initiatives to increase brand awareness and profitability. Exposure in Event Planning and executing strategies to promote high-end goods and services, focusing on building brand image, engaging target customers, and driving sales. This includes market research, campaign development, overall coordination, collaboration and managing digital marketing efforts. The role requires a deep understanding of the luxury market, strong communication skills, and the ability to create a sense of exclusivity and desirability. Minimum Experience: 10Years Key Responsibilities: Market Research & Analysis: Conducting research to understand luxury consumer behavior, identify market trends, and analyze competitor strategies. · Strategic Planning: Developing and executing comprehensive marketing strategies aligned with business objectives. · Team Leadership: Managing and motivating a team of marketing professionals, designers, photographers fostering collaboration and driving performance. · Brand Strategy Development: Creating and implementing marketing strategies that align with the brand's values and target audience, emphasizing elements like heritage, craftsmanship, and exclusivity. · Content Creation: Developing compelling and engaging content for various platforms, including social media, websites, and marketing materials, to showcase the luxury brand's unique selling proposition. · Event Planning & Execution: Organizing and managing high-profile events, product launches, and exclusive experiences to engage customers and build brand loyalty. · Digital Marketing: Utilizing digital channels like social media, email marketing, and online advertising to reach target customers and drive sales. · Budget Management: Managing marketing budgets, allocating resources effectively, and tracking campaign performance. · Relationship Building: Fostering strong relationships with clients, partners, and influencers to enhance brand visibility and reputation. · Performance Monitoring & Reporting: Tracking key performance indicators (KPIs), analyzing campaign results, and providing regular reports to stakeholders. · Innovation: Staying up-to-date on the latest marketing trends and technologies, and exploring new and innovative marketing methods. Skills & Qualifications: Strong Communication & Interpersonal Skills: Ability to effectively communicate with diverse audiences, including clients, colleagues, and partners. · Luxury Market Expertise: In-depth knowledge of the luxury industry, including consumer behavior, trends, and competitive landscape. · Marketing Acumen: Proven experience in developing and executing marketing strategies, including digital marketing, content creation, and event planning. · Analytical & Problem-Solving Skills: Ability to analyze data, identify trends, and develop effective solutions. · Creative & Strategic Thinking: Ability to develop innovative marketing campaigns and strategies that resonate with the luxury market. · Project Management Skills: Ability to manage multiple projects, deadlines, and budgets effectively. · Proficiency in Digital Marketing Tools: Familiarity with social media platforms, email marketing software, and other relevant tools. Job Types: Full-time, Permanent Pay: Up to ₹200,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Work Location: In person Application Deadline: 12/07/2025
Job Title: Senior Accountant Location: Gurgaon Job Type: Full-Time Experience Required: 5–10 Years Reports To: Finance Manager / Chief Financial Officer Job Summary: We are seeking a highly skilled and detail-oriented Senior Accountant with 5 to 10 years of proven experience in financial management, reporting, and compliance. The ideal candidate will play a key role in maintaining accurate financial records, preparing financial reports, ensuring compliance with accounting standards, and supporting strategic financial planning. Key Responsibilities: Prepare and review financial statements in compliance with applicable standards (e.g., IFRS, GAAP). Manage general ledger entries, account reconciliations, and month-end/year-end closing processes. Monitor and analyze accounting data; prepare financial reports and forecasts. Ensure timely submission of tax returns and compliance with statutory regulations. Coordinate with internal and external auditors during audits. Assist in budgeting, cost analysis, and financial planning activities. Maintain and improve accounting systems and processes. Supervise junior accounting staff and provide guidance as needed. Liaise with departments, vendors, and regulatory authorities on financial matters. Qualifications: Bachelor’s degree in Accounting, Finance, or related field (Master’s degree or CPA/CA preferred). 5–10 years of relevant experience in accounting or finance. Strong understanding of accounting principles and financial reporting standards. Proficient in accounting software (e.g., SAP, QuickBooks, Tally, Oracle). Advanced Excel skills and familiarity with data analysis tools. Excellent attention to detail and analytical thinking. Strong communication and leadership skills. Preferred Skills: Experience in [Industry-specific experience if applicable, e.g., manufacturing, construction, retail]. Knowledge of ERP systems and automation tools. Familiarity with local and international tax laws and compliance standards. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Yearly bonus Experience: Accounting: 5 years (Required) Work Location: In person Application Deadline: 21/07/2025
As a Marketing Head at Nivasa, you will be responsible for driving business growth, revenue generation, and brand success in the luxury interior, furniture, wardrobes, and lighting domain. Your role will involve leading marketing initiatives, managing budgets, setting goals, and ensuring consistent brand messaging across all channels. You will need to have expertise in strategic planning, relationship building, consumer behavior analysis, identifying market opportunities, and driving initiatives to increase brand awareness and profitability. Your exposure in event planning and executing strategies to promote high-end goods and services will be essential in building brand image, engaging target customers, and driving sales. This includes conducting market research, developing campaigns, coordinating efforts, and managing digital marketing strategies. A deep understanding of the luxury market, strong communication skills, and the ability to create a sense of exclusivity and desirability will be key to your success in this role. You should have a minimum of 10 years of experience in marketing, with proven skills in market research and analysis, strategic planning, team leadership, brand strategy development, content creation, event planning, digital marketing, budget management, relationship building, performance monitoring, and innovation. Your strong communication and interpersonal skills will enable you to engage effectively with clients, colleagues, and partners. Expertise in the luxury market, including consumer behavior, trends, and competitive landscape, will be crucial. You should also possess marketing acumen, analytical and problem-solving skills, creative and strategic thinking abilities, and project management proficiency. Familiarity with digital marketing tools and platforms will be advantageous. As a full-time, permanent employee, you will receive benefits such as cell phone reimbursement, health insurance, paid sick time, and provident fund. The work schedule is during the day shift, and the work location is in person at Nivasa. The application deadline for this position is 12/07/2025.,
Job Title: Production Supervisor – Furniture & Interiors Location: Sector 37, Gurgaon Department: Production / Operations Reporting To: Production Manager / Plant Head Job Summary: We are looking for an experienced and detail-oriented Production Supervisor to oversee daily operations in our furniture and interior manufacturing unit. The ideal candidate should have hands-on knowledge of materials, manufacturing techniques, quality control, and installation processes related to woodwork, modular furniture, and interior fit-outs. Key Responsibilities: Supervise and manage day-to-day production activities on the shop floor. Monitor workflow and ensure timely completion of projects as per design specifications and quality standards. Coordinate with design, procurement, and project teams to ensure production aligns with project timelines. Maintain production schedules and ensure optimal use of manpower and materials. Ensure proper handling and use of machinery, tools, and raw materials. Monitor quality control and ensure all items meet company standards before dispatch. Identify and resolve production issues promptly to avoid delays. Guide and train carpenters, finishers, machine operators, and other shop floor staff. Maintain discipline, safety, and cleanliness within the production area. Track daily production reports and submit regular updates to management. Participate in site visits when required to supervise installations or coordinate with site teams. Key Skills & Competencies: Strong understanding of woodworking, modular furniture, and interior production processes Ability to read and interpret technical drawings and BOQs Knowledge of raw materials, hardware, finishes, and installation techniques Leadership and team management skills Problem-solving ability and attention to detail Time management and multitasking Basic computer skills for reporting and tracking production Qualifications: Diploma or Degree in Mechanical Engineering / Interior Design / Furniture Technology or related field 4–7 years of experience in furniture/interior production or fit-out industry Experience in factory/shop floor supervision is essential Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Shift availability: Day Shift (Preferred) Work Location: In person
Job Title: Production Supervisor – Furniture & Interiors Location: Sector 37, Gurgaon Department: Production / Operations Reporting To: Production Manager / Plant Head Job Summary: We are looking for an experienced and detail-oriented Production Supervisor to oversee daily operations in our furniture and interior manufacturing unit. The ideal candidate should have hands-on knowledge of materials, manufacturing techniques, quality control, and installation processes related to woodwork, modular furniture, and interior fit-outs. Key Responsibilities: Supervise and manage day-to-day production activities on the shop floor. Monitor workflow and ensure timely completion of projects as per design specifications and quality standards. Coordinate with design, procurement, and project teams to ensure production aligns with project timelines. Maintain production schedules and ensure optimal use of manpower and materials. Ensure proper handling and use of machinery, tools, and raw materials. Monitor quality control and ensure all items meet company standards before dispatch. Identify and resolve production issues promptly to avoid delays. Guide and train carpenters, finishers, machine operators, and other shop floor staff. Maintain discipline, safety, and cleanliness within the production area. Track daily production reports and submit regular updates to management. Participate in site visits when required to supervise installations or coordinate with site teams. Key Skills & Competencies: Strong understanding of woodworking, modular furniture, and interior production processes Ability to read and interpret technical drawings and BOQs Knowledge of raw materials, hardware, finishes, and installation techniques Leadership and team management skills Problem-solving ability and attention to detail Time management and multitasking Basic computer skills for reporting and tracking production Qualifications: Diploma or Degree in Mechanical Engineering / Interior Design / Furniture Technology or related field 4–7 years of experience in furniture/interior production or fit-out industry Experience in factory/shop floor supervision is essential Job Types: Full-time, Permanent Pay: ₹22,000.00 - ₹40,000.00 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Shift availability: Day Shift (Preferred) Work Location: In person
Job Title: CRM Coordinator – Furniture Service Department Reports To: Service Manager Location: Gurgaon Department: After-Sales / Customer Service Job Summary: We are seeking a proactive and organized CRM Coordinator to support the Furniture Service Department . This role involves coordinating with the service team, tracking service requests, and ensuring a seamless customer experience through effective use of CRM tools. The ideal candidate will work closely with the Service Manager to ensure all service-related activities are executed efficiently, professionally, and in a timely manner. Key Responsibilities: Manage and update customer service cases and records in the CRM system. Coordinate daily with technicians, service executives, and the Service Manager to schedule and monitor service jobs (repairs, installations, inspections, etc.). Track customer complaints, product damages, or warranty claims and ensure prompt follow-up. Assign service tickets and follow up on completion reports from the field team. Generate service reports and share insights with the Service Manager to improve performance and customer satisfaction. Communicate with customers regarding service status, appointment confirmations, and feedback collection. Maintain accurate documentation of service visits, job cards, and parts used. Ensure all service records align with product warranty terms and after-sales policies. Support the service team by ensuring timely availability of spare parts and tools. Qualifications & Requirements: Bachelor’s degree or diploma in Business Administration, Operations, or a related field. 1–3 years of experience in a similar coordination or CRM role (preferably in the furniture or home improvement industry). Experience using CRM platforms or service management software (e.g., Zoho, Salesforce, Freshdesk, etc.). Strong communication and customer handling skills. Good knowledge of MS Excel, Word, and Outlook. Well-organized with the ability to multitask and prioritize effectively. Familiarity with furniture assembly, repair processes, or logistics is an advantage. Preferred Attributes: Customer-first attitude with a problem-solving mindset. Ability to collaborate across departments (sales, logistics, service). Comfortable working in a fast-paced and field-service-driven environment. Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹46,916.97 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
Job Title: CRM Coordinator – Furniture Service Department Reports To: Service Manager Location: Gurgaon Department: After-Sales / Customer Service Job Summary: We are seeking a proactive and organized CRM Coordinator to support the Furniture Service Department . This role involves coordinating with the service team, tracking service requests, and ensuring a seamless customer experience through effective use of CRM tools. The ideal candidate will work closely with the Service Manager to ensure all service-related activities are executed efficiently, professionally, and in a timely manner. Key Responsibilities: Manage and update customer service cases and records in the CRM system. Coordinate daily with technicians, service executives, and the Service Manager to schedule and monitor service jobs (repairs, installations, inspections, etc.). Track customer complaints, product damages, or warranty claims and ensure prompt follow-up. Assign service tickets and follow up on completion reports from the field team. Generate service reports and share insights with the Service Manager to improve performance and customer satisfaction. Communicate with customers regarding service status, appointment confirmations, and feedback collection. Maintain accurate documentation of service visits, job cards, and parts used. Ensure all service records align with product warranty terms and after-sales policies. Support the service team by ensuring timely availability of spare parts and tools. Qualifications & Requirements: Bachelor’s degree or diploma in Business Administration, Operations, or a related field. 1–3 years of experience in a similar coordination or CRM role (preferably in the furniture or home improvement industry). Experience using CRM platforms or service management software (e.g., Zoho, Salesforce, Freshdesk, etc.). Strong communication and customer handling skills. Good knowledge of MS Excel, Word, and Outlook. Well-organized with the ability to multitask and prioritize effectively. Familiarity with furniture assembly, repair processes, or logistics is an advantage. Preferred Attributes: Customer-first attitude with a problem-solving mindset. Ability to collaborate across departments (sales, logistics, service). Comfortable working in a fast-paced and field-service-driven environment. Job Types: Full-time, Permanent Pay: ₹8,086.00 - ₹46,916.97 per month Benefits: Health insurance Paid sick time Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Yearly bonus Work Location: In person
As a Chief Operating Officer (COO) at our furniture manufacturing company, you will play a vital role in overseeing the day-to-day operations. Your responsibilities will include driving operational excellence, managing production efficiency, ensuring product quality, and aligning operations with our long-term strategic goals. To excel in this role, you should have extensive experience in manufacturing, supply chain management, process improvement, and team leadership. Your main responsibilities will involve overseeing daily manufacturing operations, ensuring efficient production schedules, quality control, and cost-effective manufacturing processes. You will also be responsible for implementing lean manufacturing, Six Sigma, or other process improvement methodologies to reduce waste and enhance productivity while ensuring compliance with health, safety, and environmental regulations. In terms of supply chain and logistics, you will manage end-to-end operations, including procurement, inventory management, warehousing, and logistics. Developing strong relationships with vendors and suppliers to optimize material costs and availability, forecasting demand, and ensuring adequate inventory planning to meet customer needs are key aspects of this role. Collaborating with the executive team, you will contribute to the development and implementation of strategic business plans, translating company goals into operational strategies and actionable KPIs. Your leadership will drive continuous improvement initiatives across departments, fostering a culture of accountability, innovation, and performance. Leading and mentoring department heads in manufacturing, logistics, quality assurance, and operations, you will support talent development, training programs, and succession planning. Additionally, you will be responsible for developing and managing annual budgets for operational departments, monitoring operational performance against financial targets and KPIs, and identifying cost-saving opportunities and operational efficiencies. To qualify for this position, you should have a Bachelor's degree in Industrial Engineering, Business Administration, Supply Chain Management, or a related field (MBA preferred), along with 10+ years of experience in operational leadership roles within furniture manufacturing or a related industry. A proven track record in scaling operations, improving manufacturing efficiency, and leading cross-functional teams is essential. Strong understanding of supply chain logistics, production planning, and quality control standards, as well as excellent leadership, communication, and organizational skills, will be crucial to your success in this role. Key competencies for this position include strategic thinking, operational excellence, process improvement, change management, financial acumen, and people leadership. This full-time position is based in Gurugram, with occasional travel to other related branches/stores and suppliers as required, in a fast-paced manufacturing environment with a hands-on leadership expectation. Benefits associated with this role include cell phone reimbursement, health insurance, paid sick time, and Provident Fund. If you are ready to take on this challenging yet rewarding opportunity, we encourage you to apply before the application deadline of 16/08/2025.,
Job Title: Customer Relationship Manager (CRM) Location: Gurgaon Department: Sales / Customer Service Reports To: Showroom Manager / Sales Manager Employment Type: Full-Time Job Summary: We are seeking a proactive and customer-focused Customer Relationship Manager (CRM) to oversee customer engagement and retention at our furniture showroom. The ideal candidate will manage customer inquiries, ensure a seamless post-sales experience, build long-term relationships, and contribute to sales growth by maintaining high levels of customer satisfaction. Key Responsibilities: Customer Engagement: Greet and interact with showroom visitors to enhance their shopping experience. Build strong relationships with existing and potential customers. Provide personalized recommendations and support during the customer journey. CRM System Management: Maintain and update customer data in the CRM software. Track customer interactions, feedback, and service history. Sales Support & Follow-Up: Assist the sales team with lead follow-ups, quotations, and post-sale support. Coordinate delivery schedules and ensure customer satisfaction after product delivery. Customer Retention: Develop loyalty programs and initiatives to encourage repeat business. Handle customer complaints and resolve issues efficiently and professionally. Reporting & Analysis: Generate reports on customer behavior, satisfaction levels, and trends. Provide insights to improve products, services, and customer experiences. Collaboration: Work closely with showroom staff, sales executives, and delivery teams. Communicate customer feedback to management for continuous improvement. Qualifications: Bachelor’s degree in Business Administration, Marketing, or related field (preferred) 1–3 years of experience in customer service, sales support, or CRM (experience in the furniture or retail industry is a plus) Strong communication and interpersonal skills Proficiency in CRM software and Microsoft Office Suite Ability to multitask, prioritize, and manage time effectively Problem-solving mindset with a customer-first attitude Preferred Skills: Knowledge of furniture product lines and interior design trends Experience using retail POS and CRM platforms (e.g., Zoho, Salesforce, etc.) Multilingual ability (depending on showroom location and clientele) Working Conditions: Showroom environment, including weekends and public holidays as required Interaction with customers and staff across various departments Salary & Benefits: Competitive salary based on experience Incentives/commissions for customer satisfaction and repeat business Employee discounts on furniture and decor Training and professional development opportunities Job Type: Full-time Experience: Customer service: 2 years (Required) Furniture sales: 1 year (Required) Work Location: In person
Job Title: Customer Relationship Manager (CRM) Location: Gurgaon Department: Sales / Customer Service Reports To: Showroom Manager / Sales Manager Employment Type: Full-Time Job Summary: We are seeking a proactive and customer-focused Customer Relationship Manager (CRM) to oversee customer engagement and retention at our furniture showroom. The ideal candidate will manage customer inquiries, ensure a seamless post-sales experience, build long-term relationships, and contribute to sales growth by maintaining high levels of customer satisfaction. Key Responsibilities: Customer Engagement: Greet and interact with showroom visitors to enhance their shopping experience. Build strong relationships with existing and potential customers. Provide personalized recommendations and support during the customer journey. CRM System Management: Maintain and update customer data in the CRM software. Track customer interactions, feedback, and service history. Sales Support & Follow-Up: Assist the sales team with lead follow-ups, quotations, and post-sale support. Coordinate delivery schedules and ensure customer satisfaction after product delivery. Customer Retention: Develop loyalty programs and initiatives to encourage repeat business. Handle customer complaints and resolve issues efficiently and professionally. Reporting & Analysis: Generate reports on customer behavior, satisfaction levels, and trends. Provide insights to improve products, services, and customer experiences. Collaboration: Work closely with showroom staff, sales executives, and delivery teams. Communicate customer feedback to management for continuous improvement. Qualifications: Bachelor’s degree in Business Administration, Marketing, or related field (preferred) 1–3 years of experience in customer service, sales support, or CRM (experience in the furniture or retail industry is a plus) Strong communication and interpersonal skills Proficiency in CRM software and Microsoft Office Suite Ability to multitask, prioritize, and manage time effectively Problem-solving mindset with a customer-first attitude Preferred Skills: Knowledge of furniture product lines and interior design trends Experience using retail POS and CRM platforms (e.g., Zoho, Salesforce, etc.) Multilingual ability (depending on showroom location and clientele) Working Conditions: Showroom environment, including weekends and public holidays as required Interaction with customers and staff across various departments Salary & Benefits: Competitive salary based on experience Incentives/commissions for customer satisfaction and repeat business Employee discounts on furniture and decor Training and professional development opportunities Job Type: Full-time Experience: Customer service: 2 years (Required) Furniture sales: 1 year (Required) Work Location: In person
A Head of Finance oversees an organization's entire financial strategy and operations, including strategic financial planning, budgeting, forecasting, financial reporting, investment analysis, and risk management. Key responsibilities involve ensuring regulatory compliance, managing cash flow, advising executive leadership on financial matters, leading the finance team, and maintaining strong relationships with stakeholders like investors and auditors. Key Responsibilities: 1. Financial Strategy & Planning: Develop and execute financial strategy aligned with the company’s goals. Provide financial insight and recommendations to the CEO and executive team. Lead long-term financial planning and scenario modeling. Evaluate financial performance and identify areas for improvement. 2. Financial Operations: Oversee the day-to-day operations of the finance department. Manage budgeting, forecasting, financial analysis, and reporting processes. Maintain robust financial controls and systems. Ensure accuracy and timeliness of financial statements. 3. Risk Management & Compliance: Ensure compliance with statutory law, financial regulations, and internal policies. Oversee internal and external audits. Identify and manage financial risks. Maintain appropriate insurance coverage and risk mitigation policies. 4. Cash Flow & Treasury Management Monitor cash flow, banking relationships, and investments. Optimize working capital and manage liquidity. 5. Team Leadership Lead, mentor, and develop a high-performing finance team. Foster a culture of accountability and continuous improvement. Collaborate with cross-functional teams to support business objectives. 6. Stakeholder Management Present financial reports to the board, investors, and other stakeholders. Serve as a strategic partner to business unit heads. Qualifications & Experience: Master’s degree in Finance, Accounting, Economics, or related field (Master’s or MBA preferred). Professional certification (e.g., CPA, ACCA, CMA, CFA). Minimum 8–10 years of progressive experience in financial leadership roles. Strong knowledge of corporate finance, accounting standards, and financial regulations. Experience with financial systems with manufacturing Experience is mandatory. Key Skills: Strategic thinking and business acumen Leadership and team development Financial planning and analysis Risk management and compliance Excellent communication and interpersonal skills Problem-solving and decision-making abilities High level of integrity and professionalism Job Types: Full-time, Permanent Pay: ₹548,249.71 - ₹1,710,174.06 per year Benefits: Cell phone reimbursement Health insurance Paid sick time Provident Fund Work Location: In person
We are seeking an experienced and client-focused CRM Manager for HNI clients to manage, enhance, and grow our relationships with high net-worth individuals. As the CRM Manager at our furniture manufacturing plant, you'll oversee the end-to-end customer relationship process—from initial inquiry through to delivery, installation, after-sales support, and warranty/service issues. This role blends CRM strategy, project coordination, and client services. You’ll play a strategic and operational role, ensuring seamless coordination across sales, production, logistics, and installation to maximize client satisfaction and retention & collaborating across teams to deliver seamless service to our premium clientele. Key Responsibilities: 1. Client Relationship Management · Serve as the Primary Point of Contact for HNI clients throughout their purchase journey—from Inspection, customization if any, dispatch and post-delivery follow-ups ensuring a high standard of service and client satisfaction. · Manage inspection, snag-list resolution, and final acceptance processes to ensure flawless handover. · Build and nurture trust-based relationships by offering bespoke service and anticipating client needs through personalized engagement strategies. · Manage client feedback, queries, and requests with a premium, polished approach. · Utilize CRM software to segment clients, track interactions, monitor performance metrics, and automate communications. · Develop and implement CRM strategies to enhance client loyalty, cross-selling, and up-selling opportunities. · Collect client feedback post-delivery to guide continuous service improvement. 2. CRM Systems & Reporting · Maintain up-to-date client profiles, preferences, and interaction history in the CRM system. · Generate insights-driven reports mapping client status, delivery milestones, pending actions, and service metrics. · Analyze client behavior and feedback to reduce churn and increase retention rates by ensuring a smooth and premium experience. · Generate regular reports for senior management on client engagement and campaign performance 3. Cross-Functional Coordination · Liaise with design, production, logistics, quality, and finance teams to align on order requirements, customization timelines, and delivery schedules. · Coordinate with marketing and product teams to ensure relevant offerings and messaging. · Ensure seamless execution from custom design commissions to final handover. 4. Personalized Client Engagement · Organize exclusive client events, showroom visits, factory tours, or curated previews of upcoming collections to enhance brand affinity · Collaborate on gifting strategies and personalized outreach aligned with brand values. 5. Strategic Insights & Growth · Analyze trends in HNI behavior and market demands to identify upselling or cross-selling opportunities. · Provide strategic inputs to product and service development aligned to luxury customer expectations. 6. Compliance with Confidentiality · Ensure all client interactions and data handling are compliant with company policies and applicable regulations. · Maintain strict confidentiality of client information. Key Requirements: Bachelor's degree in Business, Marketing or related field; MBA preferred. 5–8 years of experience in CRM, relationship management, or client servicing, preferably in furniture manufacturing or luxury sectors. Proven experience managing high-value client portfolios. Strong knowledge of CRM platforms Excellent communication, interpersonal, and problem-solving skills. High level of professionalism, discretion, and customer-centric mindset. Ability to analyze data, generate insights, and create action plans. Preferred Skills: Understanding of HNI client behavior, needs, and lifestyle. Experience in personalized marketing and luxury client servicing. Multilingual abilities (preferred, depending on region/clientele). Experience with automation and digital CRM tools. Job Types: Full-time, Permanent Pay: ₹50,000.00 - ₹100,000.00 per month Work Location: In person