Hotel Specialist

Role Overview: As a Hotel Specialist at Pvs Caterers, you will be based in Karaikkudi and play a crucial role in managing reservations, reception desk activities, and ensuring exceptional customer service. Your responsibilities will include handling food and beverage logistics, addressing guest inquiries, assisting with check-ins and check-outs, and collaborating with various departments to elevate the guest experience. Key Responsibilities: - Manage reservations and reception desk activities efficiently. - Provide exceptional customer service with a professional and friendly approach. - Coordinate food and beverage logistics to meet guest requirements. - Address guest inquiries and assist with check-ins and check-outs promptly. - Collaborate with different departments to enhance the overall guest experience. - Utilize strong organizational and problem-solving skills to handle multiple tasks effectively. - Interact effectively with guests and team members using strong communication and interpersonal skills. - Demonstrate proficiency in guest-related administrative tasks. - Handle front desk operations proficiently and efficiently. - Utilize familiarity with food and beverage service processes to your advantage. Qualifications Required: - Strong communication and interpersonal skills. - Proficiency in managing reservations and guest-related administrative tasks. - Experience in delivering exceptional customer service with a professional demeanor. - Knowledge of receptionist duties and efficient front desk operations. - Familiarity with food and beverage service processes is beneficial. - Strong organizational and problem-solving abilities. - Ability to work in a fast-paced environment and manage multiple tasks effectively. - Previous experience in the hospitality sector preferred but not mandatory. - High school diploma or equivalent qualification required; additional certifications in hospitality management are a plus.,