As a Hotel Specialist at our Jamnagar location, you will play a crucial role in ensuring the highest level of guest satisfaction through your efficient and courteous interactions. Your responsibilities will include managing reservations, providing excellent customer service, performing receptionist duties, and assisting with food and beverage services. Key Responsibilities: - Manage reservations effectively - Provide excellent customer service to guests - Perform receptionist duties - Assist with food and beverage services to enhance guest experience Qualifications Required: - Strong communication and customer service skills - Experience in handling reservations and receptionist duties - Knowledge of food and beverage services - Ability to work independently and handle guest queries effectively - Previous experience in the hospitality industry is an advantage - A high school diploma or equivalent is required; additional certifications in hospitality management are a plus,
As a Service Management Specialist, your role will involve managing and resolving incidents, handling problem management, and ensuring IT service management processes are followed. You will collaborate with cross-functional teams to analyze and address service-related issues, ensuring effective communication throughout the resolution process. Key Responsibilities: - Managing and resolving incidents - Handling problem management - Ensuring IT service management processes are followed - Collaborating with cross-functional teams to analyze and address service-related issues - Ensuring effective communication throughout the resolution process Qualifications: - Problem Management and Incident Management skills - Strong Analytical Skills - Experience in IT Service Management - Excellent Communication skills - Ability to work independently and remotely - Bachelor's degree in Information Technology, Computer Science, or related field - Experience in the technology or service management industry is a plus,