Company Description Giovanni Village Resort & Spa is strategically located just 14 kilometers from Bhopal's city center and only 2.5 kilometers from the Ratapani Sanctuary, recently declared a tiger reserve. This prime location offers guests the unique opportunity to experience jungle safaris and potential tiger sightings, all while enjoying the comforts of a luxury resort. Whether seeking adventure, relaxation, or a venue for special occasions, Giovanni Village Resort promises an experience that caters to all desires, allowing guests to immerse themselves in luxury intertwined with nature's beauty. Role Description This is a full-time on-site role in Bhopal for a Front Office Specialist. The Front Office Specialist will be responsible for managing receptionist duties, including greeting guests, answering phone calls, and handling inquiries. Other day-to-day tasks include appointment scheduling, providing excellent customer service, and ensuring smooth front office operations. Qualifications Strong Phone Etiquette and Receptionist Duties skills Proficiency in Appointment Scheduling and excellent Customer Service skills Effective Communication skills Relevant experience in a hospitality or customer service role is a plus Ability to multitask and manage time efficiently High school diploma or equivalent; additional education or certifications in hospitality management is beneficial
Company Description Giovanni Village Resort & Spa, located 14 kilometers from Bhopal's city center and just 2.5 kilometers from the Ratapani Sanctuary, offers a unique blend of luxury and nature. Known for its proximity to a newly declared tiger reserve, the resort provides guests with opportunities for jungle safaris and tranquil relaxation. It is a premier destination for adventure seekers, leisure travelers, and individuals planning special occasions. Giovanni Village Resort & Spa is committed to creating unforgettable experiences and lasting memories for its visitors. Role Description This is a full-time, on-site Front Desk Staff position at Giovanni Village Resort & Spa, located in Bhopal. Responsibilities for this role include welcoming guests, handling check-in and check-out processes, answering and directing calls, assisting with reservations, and providing excellent customer service. The role also requires effectively addressing guest inquiries and ensuring a seamless and pleasant experience for all visitors. Qualifications Strong Phone Etiquette and Receptionist Duties, including managing calls and front desk operations Exceptional Customer Service and Communication skills to address guest inquiries and ensure satisfaction Proficiency in Computer Literacy, including familiarity with reservation systems and office software Ability to work collaboratively as part of a team and provide professional guest interactions Previous experience in hospitality or front desk roles is a plus High school diploma or equivalent; additional certifications in hospitality or related fields are advantageous Fluency in English; knowledge of additional languages is preferred
As a Front Desk Staff at Giovanni Village Resort & Spa, located in Bhopal, your role involves welcoming guests, managing check-in and check-out processes, handling phone calls, assisting with reservations, and ensuring excellent customer service. You will be responsible for addressing guest inquiries and ensuring a seamless experience for all visitors. Key Responsibilities: - Welcome guests and assist with the check-in and check-out procedures - Manage phone calls and direct them to the appropriate department - Assist guests with reservations and inquiries - Provide exceptional customer service and ensure guest satisfaction - Collaborate with team members to maintain professional guest interactions Qualifications: - Strong phone etiquette and proficiency in receptionist duties - Exceptional communication skills to effectively address guest inquiries - Proficiency in computer literacy, including reservation systems and office software - Ability to work as part of a team and provide professional guest interactions - Previous experience in hospitality or front desk roles is a plus - High school diploma or equivalent; additional certifications in hospitality are advantageous - Fluency in English; knowledge of additional languages is preferred.,
Company Description Giovanni Village Resort & Spa is a luxury destination nestled just 14 kilometers from Bhopal's city center and a short distance from the Ratapani Sanctuary, a newly declared tiger reserve. This prime location offers guests a unique blend of nature and indulgence, with opportunities for jungle safaris and tiger sightings. The resort is renowned for its exceptional hospitality, world-class amenities, and stunning landscapes. Giovanni Village caters to a variety of experiences, from relaxation to adventure, and serves as a premier venue for events and celebrations. Role Description This is a full-time on-site role located in Bhopal for a Banquet Sales Manager at Giovanni Village Resort & Spa. The Banquet Sales Manager will be responsible for driving banquet sales, building and maintaining client relationships, and working closely with the catering and event planning teams. Responsibilities include managing banquet inquiries, providing customized event solutions, negotiating contracts, and ensuring the seamless execution of events to meet client satisfaction and revenue goals. Qualifications Experience in Sales Management and Catering Sales, with a proven record of meeting or exceeding targets Strong skills in Customer Service to foster long-lasting client relationships and provide exceptional guest experiences Proficiency in Event Planning, including coordinating logistics, budgets, and timelines to ensure successful event delivery Comprehensive knowledge of sales strategies and the ability to tailor offerings to client needs Strong negotiation, communication, and interpersonal skills Ability to work collaboratively with a team and across departments Prior experience in hospitality or luxury event sales is an advantage Bachelor’s degree in Hospitality, Business Management, or a related field preferred