Ashirwad Club Resort - India

🍽️ Job Title: Restaurant Manage r Job Summary : The Restaurant Manager is responsible for overseeing the daily operations of the restaurant, ensuring excellent customer service, maintaining quality standards, managing staff, controlling costs, and maximizing profitability. The manager ensures smooth coordination between the kitchen and service teams while maintaining hygiene, compliance, and guest satisfaction . ⸻ Key Responsibilities and Dutie s 🧑‍💼 1. Operations Managem ent • Supervise daily restaurant operations, including opening and closing procedur es. • Ensure smooth coordination between kitchen, service, and housekeeping departmen ts. • Monitor food quality, presentation, and portion control according to restaurant standar ds. • Maintain inventory levels for food, beverages, and suppli es. • Implement and enforce Standard Operating Procedures (SOP s). • Handle guest complaints and resolve issues promptly and professional l y . ⸻ 👥 2. Staff Managem ent • Recruit, train, and supervise restaurant staff (waiters, captains, hostesses, cashiers, etc .). • Prepare duty rosters and manage staff schedules to ensure adequate covera ge. • Conduct regular staff meetings, training, and performance evaluatio ns. • Foster a positive work culture focused on teamwork and guest satisfacti o n . ⸻ 💰 3. Financial Managem ent • Manage daily sales, billing, and cash handling procedur es. • Prepare and analyze daily, weekly, and monthly sales repor ts. • Monitor food cost, beverage cost, and labor cost to ensure profitabili ty. • Control wastage and pilferage through strict monitoring and record-keepi ng. • Coordinate with accounts for billing, petty cash, and vendor paymen t s . ⸻ 🧾 4. Guest Experience & Serv ice • Ensure every guest receives prompt, professional, and courteous servi ce. • Handle VIP guests and special requests personal ly. • Monitor guest feedback and implement improvement plans based on revie ws. • Ensure table settings, ambience, and cleanliness meet brand standar d s . ⸻ 🧹 5. Hygiene, Safety, and Complia nce • Ensure all hygiene and sanitation standards are met (FSSAI / HACCP guideline s). • Oversee daily cleaning schedules of the dining area and service zon es. • Ensure staff follow proper grooming and hygiene practic es. • Maintain fire safety, first aid, and emergency procedur es. • Ensure all licenses (FSSAI, liquor, trade, etc.) are valid and displayed proper l y . ⸻ 📊 6. Marketing & Customer Relati ons • Coordinate with the marketing team for promotions, special events, and offe rs. • Develop loyalty programs and encourage repeat busine ss. • Maintain social media visibility and respond to online revie ws. • Organize themed nights, live music, or festive dining experienc e s . ⸻ 🛠️ 7. Coordination & Repor ting • Report daily operations, sales, and guest feedback to the General Manager or Ow ner. • Collaborate with kitchen, purchasing, and accounts departments for smooth workf low. • Maintain vendor relationships and negotiate rates for quality suppl ies. • Prepare weekly and monthly performance reports for rev i e w . ⸻ Key Skills and Attrib utes • Strong leadership and communication ski lls. • Excellent organizational and multitasking abilit ies. • Customer-oriented mindset with problem-solving ski lls. • Financial and analytical ability for cost control and budget ing. • In-depth knowledge of restaurant operations, POS systems, and service etique t t e . ⸻ Educational & Experience Requirem ents • Bachelor’s degree in Hospitality Management or related field prefer red. • 3–5 years of experience in restaurant or food & beverage managem ent. • Knowledge of food safety, hygiene, and compliance standards (FSS AI).